Redferns Estate Agents
Ottery St Mary, EX11
3.4/5, 10 reviews
50% recommended
88% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

Contact Us

“We have been looking for a property over the last ......”

Share on :
Aug 23,2016
Minithumbdown
By: 'Anon'
Aug 23,2016
0 people found
this helpful
We have been looking for a property over the last couple of months and found a house with Redferns that we wanted to apply for. We viewed the house; the agent was late, arrogant, uninformative and we felt as if we were intruding on his time - the viewing of the house being rushed through. Unfortunately other people wanted the property and we had to wait to hear back from the landlord as to who he chose for the house. Days went by, we phoned the agents every day but no news. Just given excuses constantly - being told by the agent that he was 90% sure that the house was ours etc and that they would definitely have a reply for us by the end of the day. Still no reply. Agents very unhelpful when we phoned for information. Decided to forget the house and not go with Redferns again. Very disappointing service.
What agent could do to change your mind?
The fees were ok with Redferns.
Attached Filesnbsp;
Comment on agent fees
The fees were ok with Redferns.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 10
14th Oct 2024
reviewed by 'Comms nightmare'
“Easier to get blood from a stone.Impossible to get any information about our purchase! Repeatedly have to chase to ......”
23rd Sep 2018
reviewed by 'A'
“Having enquired about a property I was promised -by the manager-that I would be called back with further info on ......”
7th Jul 2017
reviewed by 'Mo'
“My wife and I have both purchased and sold homes through Redferns, and we both agree that the service has ......”
12th Jun 2017
reviewed by 'Tony'
“Recently sold my house through Redferns at Ottery and found the entire team highly professional and enthusiastic. Lee and David ......”
19th Apr 2017
reviewed by 'Tee'
“Just sold our house through Redferns we found them very professional open and honest, the sale went through without any ......”
4th Apr 2017
reviewed by 'Shirls'
“I would like to say how professional and hard-working the team at Redferns are and worked hard to get the ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Redferns Estate Agents
1 Broad Street
Ottery St Mary
Devon
EX11 1BR
01404 814306

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 100% £135,000 £195,000
Lettings 0% 0% £795 £795
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 5 1 0 0 0 4
Areas covered
  • EX11
  • EX5
  • EX14
  • EX10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Exeter, EX3
Ottery St Mary, EX11

“Easier to get blood from a stone.Impossible ......”

Share on :
Oct 14,2024
Minithumbdown
By: 'Comms nightmare'
Oct 14,2024
0 people found
this helpful
Easier to get blood from a stone. Impossible to get any information about our purchase! Repeatedly have to chase to get answers to the most basic questions. Tell you what you want to hear but not what you need to hear. Empty promises to keep ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“very poor service...”

Share on :
Sep 23,2018
Minithumbdown
claim your profile
Lee
By: 'A'
Sep 23,2018
1 people found
this helpful
Having enquired about a property I was promised -by the manager-that I would be called back with further info on that same day - this call never happened. I called again on the next day and was told (by another member of staff) that I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My wife and I have both purchased and sold homes ......”

Share on :
Jul 07,2017
Minithumbdown
claim your profile
Lee
By: 'Mo'
Jul 07,2017
1 people found
this helpful
My wife and I have both purchased and sold homes through Redferns, and we both agree that the service has always been excellent. Lee has always offered us sound advice about the best ways to best market our home, and his communication is spot on. ...
read full review
Comment on agent fees
Very reasonable fees.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Recently sold my house through Redferns at Ottery and found ......”

Share on :
Jun 12,2017
Minithumbup
claim your profile
Lee
By: 'Tony'
Jun 12,2017
0 people found
this helpful
Recently sold my house through Redferns at Ottery and found the entire team highly professional and enthusiastic. Lee and David carried out the viewings and introduced new buyers very quickly when the process seemed to have stalled. Kylie was really helpful and supporting whenever calling ...
read full review
Comment on agent fees
Value for money. There's a huge amount of work behind the scenes to effect the sale of a home and make the process as smooth and painless as possible.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Just sold our house through Redferns we found them very ......”

Share on :
Apr 19,2017
Minithumbup
claim your profile
Lee
By: 'Tee'
Apr 19,2017
0 people found
this helpful
Just sold our house through Redferns we found them very professional open and honest, the sale went through without any hiccups, they kept us up-to-date and informed throughout. Lee is a very pleasant and approachable guy he will tell you the truth on the price ...
read full review
Comment on agent fees
very good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would like to say how professional and hard-working the ......”

Share on :
Apr 04,2017
Minithumbup
By: 'Shirls'
Apr 04,2017
0 people found
this helpful
I would like to say how professional and hard-working the team at Redferns are and worked hard to get the best price.They kept me in formed at all times. I am absolutely delighted with the way they conducted the sale of my mum's property....
read full review
Comment on agent fees
Excellent got a good deal
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Redferns use some very debatable tactics to make it look ......”

Share on :
Mar 22,2017
Minithumbdown
By: 'Home'
Mar 22,2017
1 people found
this helpful
Redferns use some very debatable tactics to make it look like they have a stronghold in the property market. Houses that have been sold subject to contract are advertised as being available. When questioned about this we were told they only mark as sold once ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lee Maddicks of Redferns has just sold a property for ......”

Share on :
Dec 23,2016
Minithumbup
claim your profile
Lee
By: 'JB'
Dec 23,2016
0 people found
this helpful
Lee Maddicks of Redferns has just sold a property for me and I'm more than happy with the service he offered. I heard of Lee from numerous locals, all of whom spoke well of him. I first met him when he gave me advice on ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lee Maddicks of Redferns has just sold a property for ......”

Share on :
Dec 23,2016
Minithumbup
claim your profile
Lee
By: 'JB'
Dec 23,2016
0 people found
this helpful
Lee Maddicks of Redferns has just sold a property for me and I'm more than happy with the service he offered. I heard of Lee from numerous locals, all of whom spoke well of him. I first met him when he gave me advice on ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have been looking for a property over the last ......”

Share on :
Aug 23,2016
Minithumbdown
By: 'Anon'
Aug 23,2016
0 people found
this helpful
We have been looking for a property over the last couple of months and found a house with Redferns that we wanted to apply for. We viewed the house; the agent was late, arrogant, uninformative and we felt as if we were intruding on his ...
read full review
What agent could do to change your mind?
The fees were ok with Redferns.
Attached Filesnbsp;
Comment on agent fees
The fees were ok with Redferns.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:07 PM 19/04/2017 by Lee Maddicks

Awards won by Redferns Estate Agents, Ottery St Mary EX11 1BR



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn