Cullen Property
Edinburgh, EH1
3.9/5, 13 reviews
69% recommended
100% lettings valuation accuracy
70% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Prepare to pay for cleaning even if your flat is spotless...”

Share on :
Aug 28,2018
Minithumbdown
By: 'CDT'
Aug 28,2018
1 people found
this helpful
Rented a flat for 6 months and when we moved out the agent started swiping their finger on the skirting boards behind our couch to check how much dust had accrued there. And generally nitpicking. That would be one thing if we moved into a spotless flat. However, our agent, when we moved in, said how they hadn't touched that flat and that was clear when I moved my bed to find a huge toe nail.
So, once we had moved out, we were handed a fee of £130 which included a £20 admin fee for a them to organise the cleaner. We were in a 2 bedroom flat and the kitchen was spotless/or at least appropriately clean. So I'm not entirely sure what they were doing as the hourly rate for cleaners in Edinburgh is around £10
Attachments

Review file
Review file
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Cullen Property
30 Rutland Square
Edinburgh
City of Edinburgh
EH1 2BW
0131 221 1818

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 70% £350 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 5 4 0 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Absolutely terrible...”

Share on :
Feb 03,2023
Minithumbdown
By: 'Aleks'
Feb 03,2023
0 people found
this helpful
Absolutely terrible, do not rent with these people they will literally scam you and not return your deposit! I definitely would not recommend this letting agency. I lived at a property which was overpriced, with the money me and my flatmates were paying we expected ...
read full review
Was this helpful? Yes
By: Cullen Property Team
Feb 08, 2023
View all comments (1)
Thanks for taking the time to leave a review. We understand that the claim against your deposit was necessary because the property was returned in poor condition, as evidenced by the check-out report with photos. This required significant cleaning and re-decoration, as well as specialist cleaning for pet hair. The matter is now being handled by the independent adjudicator at Safe Deposit Scotland and we'll cooperate fully with the resolution process. We're sorry for any inconvenience you ...

“Perfectly good agent...”

Share on :
Jul 09,2020
Minithumbup
By: 'Lukasz'
Jul 09,2020
1 people found
this helpful
Check-in and check-out were fine. Price was good. Student friendly. Maintenance requests were dealt with very promptly. Would recommend to a friend....
read full review
Was this helpful? Yes

“Maybe find another agency...”

Share on :
Jun 25,2020
Minithumbdown
By: 'Wiktor'
Jun 25,2020
1 people found
this helpful
It was reasonably priced. The showing was all good. However they will try to scam you to take away as much of your deposit and add charges they shouldn't do. They try to make you liable for things you shouldn't be liable for. Other agencies ...
read full review
Was this helpful? Yes
By: D.
Jul 08, 2020
View all comments (1)
I have found Cullen Property a great agency to deal with. Our property manager is very approachable, replies to emails promptly and is always there to take our calls. During the pandemic, our circumstances changed and they agreed to give us a 50% discount on our rent. This has been greatly appreciated and has helped us out immensely. ...

“I am a landlord of a property in Edinburgh an......”

Share on :
Dec 08,2019
Minithumbup
Tom
By: 'Peggy-Ann'
Dec 08,2019
1 people found
this helpful
I am a landlord of a property in Edinburgh and have employed Cullen Property to manage my flat for over 20 years. They are extremely reliable & professional and have helped me maintain the property in tip top condition and fully renovate kitchen and bathroom as needed. ...
read full review
Was this helpful? Yes

“Sterling service over many years...”

Share on :
May 31,2019
Minithumbup
By: 'Jill'
May 31,2019
0 people found
this helpful
Cullen property have helped me as an absentee landlord manage and mind my small Edinburgh apartment for many years. Their service is outstanding - courteous to a fault, extremely prompt in responding to any communication and just genuinely helpful folk who clearly have a wealth ...
read full review
Comment on agent fees
extremely reasonable!
Was this helpful? Yes

“Terrific service...”

Share on :
Apr 30,2019
Minithumbup
By: 'Joe'
Apr 30,2019
0 people found
this helpful
Cullen Property have looked after my buy to let properties in Edinburgh for many years. They are always let and Cullen deal with maintenance issues swiftly and competently . They have helped me enormously in this period. I have no hesitation in recommending this firm to ...
read full review
Comment on agent fees
Ok
Was this helpful? Yes

“To Cullen Property Management Team...”

Share on :
Dec 05,2018
Minithumbup
Paul
By: 'Tessa'
Dec 05,2018
0 people found
this helpful
We have been living in Cullen Property Flat in Edinburgh for more than 4 yrs. now. Overall I found Cullen Property to be a good letting Agency.The office staff are extremely professional and the supporting maintenance teams are courteous and respectful .All requests and maintenance ...
read full review
Comment on agent fees
no comment
Was this helpful? Yes

“Prepare to pay for cleaning even if your flat is spotless...”

Share on :
Aug 28,2018
Minithumbdown
By: 'CDT'
Aug 28,2018
1 people found
this helpful
Rented a flat for 6 months and when we moved out the agent started swiping their finger on the skirting boards behind our couch to check how much dust had accrued there. And generally nitpicking. That would be one thing if we moved into a spotless ...
read full review
Attachments

Review file
Review file
Was this helpful? Yes

“Stayed for a year in a very nice cosy flat 2......”

Share on :
Jul 18,2017
Minithumbup
By: 'Katarina'
Jul 18,2017
1 people found
this helpful
Stayed for a year in a very nice cosy flat 2-bedroom flat in the city centre - very reasonably priced considering both size and location of the flat. Any maintenance issues were always dealt with efficiently and immediately. Staff and landlord were always very helpful ...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“Nice and cosy accommodation! Great service by the staffs too. ......”

Share on :
Aug 17,2016
Minithumbup
Vicky
By: 'Wei'
Aug 17,2016
0 people found
this helpful
Nice and cosy accommodation! Great service by the staffs too. All maintenance requests are attended to promptly and the checkout process was fair and organised. Totally recommend this letting agent!...
read full review
Was this helpful? Yes

“Cullen Property are the worst property agents I have ever ......”

Share on :
Sep 29,2014
Minithumbdown
By: 'PBJ'
Sep 29,2014
2 people found
this helpful
Cullen Property are the worst property agents I have ever had to endure. Aside from charging astronomical 'admin fees' and other vague charges at the end of our tenancy, it was near impossible to contact any member of staff. They are a typical example of ...
read full review
What agent could do to change your mind?
Stop taking advantage of your customers.
Attached Filesnbsp;
Was this helpful? Yes

“Rented a flat with this agent for several years a ......”

Share on :
Nov 27,2013
Minithumbup
By: 'ex-tenant'
Nov 27,2013
0 people found
this helpful
Rented a flat with this agent for several years a couple of years ago, and they were excellent in every way. They always responded to any queries and concerns promptly and professionally. We had several maintenance issues during the course of our tenancy, and they ...
read full review
Was this helpful? Yes

“My flatmates and I were renting flats from Cullen Property ......”

Share on :
Oct 02,2013
Minithumbup
By: 'Jannis'
Oct 02,2013
0 people found
this helpful
My flatmates and I were renting flats from Cullen Property for 5 years and we were quite satisfied with their attitude towards us. In fact, when we decided to rent a property again back in 2011, knowing it was a property managed by them played a large ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:33 PM 30/10/2017 by allAgents

Awards won by Cullen Property, Edinburgh EH1 2BW



Find the Best Agent to
Sell or Rent Your Home