Found a lovely property on rightmove. Made an appointment to view, and then on driving past earlier in afternoon, popped in and were shown around by owner. Cancelled later appt with agent but asked if we could see it the next day as my partner had to drive a round trip of 300 miles. Were told by assistant that they would come back and confirm appt. This never happened despite four calls. Finally before close of business rang again to be told OK unless we heard by 0900 next morning if not possible. No call received so rang to double-check at 0930. Agent extremely curt and denied ever having had messages and property had received an application. However, he agreed to meet us there at midday. He was asked to bring necessary paperwork. He rang 10 mins prior to appointment to confirm that we were still coming!!! Then arrived 20 minutes late without paperwork. Very unprofessional and unhelpful in all respects. Followed him back to his office to fill in paperwork and we found his manner even more surly and dismissive of our application. Not sure where we stood by the time we departed and have still heard nothing 24 hours later. On calling office we are told it\'s been let!!!! Charming.