“Cain and Fuller epitomise the bad customer experience that many ......”
1 Star Review
Jun 28,2015
By:
'Cheshire'
Jun 28,2015
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: No
Postcode: GL7
Lettings (as a Tenant)
Rent PCM: £950
Postcode: GL7
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people found
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Cain and Fuller epitomise the bad customer experience that many tenants experience. Initially helpful, once you are hooked and have signed the contract you are quickly made to feel like an inconvenience and end up chasing them to resolve issues with maintenance.
This culminated on ...
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What agent could do to change your mind?
Been more reliable throughout the letting. Responded to our maintenance request. Turned up for the property check mid year and not towards the end of the contract. Accepted responsibility for an issue that was in actial fact, making it difficult for us to use the kitchen properly. Explain why i was being charged ‚£80 for redecorating several 'touch-in' overpaints when the previous tenant had done the same thing yet no full repaint had been done after we moved in. If they charged the previous tenant and didnt do the work, they need to refund him. If they didnt charge the previous tenant, explain why we had to pay for a repaint but he didnt considering the considerable number he left behind.
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Comment on agent fees
Not cheap and when you add in the deposit situ, very expensive to deal with.
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“We have recently sold our property with Cain and Fuller. ......”
5 Star Review
Mar 24,2015
By:
'RVP93'
Mar 24,2015
Services: Sales (as a Vendor)
Sold price: £350000
Would you recommend?: Yes
Postcode: GL7
Sales (as a Vendor)
Sold price: £350000
Postcode: GL7
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We have recently sold our property with Cain and Fuller. The whole process was smooth and very easy to handle. Matthew carried out the valuation on our property and we had a swift response via email with full valuation figures and fee's. We were then ...
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Comment on agent fees
We had multiple agents out to value in the first instance. The fee's were competitive but we didnt choose the cheapest. We chose Cain and Fuller due to all their experience in the area and the service they could provide us. Opening 7 days a week helped a huge amount!
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