100% lettings valuation accuracy
0% lettings fee satisfaction
Aug 21,2012
Aug 21,2012
5
people found
this helpful
this helpful
Rude and incompetent staff who do not follow through on their promises. I actually bypassed them on a number of occasions and directly contacted the landlord with most my issues. They were so bad landlord sacked them at the end of my tenancy. Stay away if you can.
What agent could do to change your mind?
Put thei heads in a oven.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
26th Sep 2017
reviewed by 'Dr'
15th Jul 2017
reviewed by 'GJ'
26th Aug 2016
reviewed by 'Disgruntled'
21st Aug 2012
reviewed by 'Steve'
Opening Hours
Address
Groves Residential (Newcastle)
143 High Street
Gosforth,Newcastle upon Tyne
Tyne and Wear
NE3 1HA
0191 246 6666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 0% | £695 | £900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Estate agents
Latest Properties
No Properties
Jul 24,2020
Jul 24,2020
6
people found
this helpful
this helpful
Worst experience ever!
Property posted on their website 17/7. On Sunday, I email to request a virtual viewing. On Monday morning 20/7, I phone their office. They do not have a video so I request a showing and they cannot schedule one until Thursday 23/7 at the earliest. ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 26,2017
Sep 26,2017
9
people found
this helpful
this helpful
Worst letting agent in the world. Be very careful.
I paid this company a fortune to manage my let property. When the last tenant moved out they sent me an inspection that was two weeks late stating everything was ok.
So I decided to do ...
read full review
read full review
Comment on agent fees
For the fact that they did nothing to keep my property safe
Was this helpful?
Yes
Yes
Jul 15,2017
Jul 15,2017
4
people found
this helpful
this helpful
We rented from Groves for 1 year and moved out a month earlier just to be out of the flat. We had issues with mould from the start and sent numberous emails asking them to fix numberous problems which were mostly ignored. Now after moving out ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 26,2016
Aug 26,2016
3
people found
this helpful
this helpful
Overpriced fees. They don't even do a proper credit check, but ask you to send bank statements. Very flexible with the truth both in terms of properties and the progress of your application. Zero interest in you once contacts are signed, zero vetting of landlords. ...
read full review
read full review
What agent could do to change your mind?
Too high for the poor service received.Attached Filesnbsp;
Comment on agent fees
Too high for the poor service received.
Was this helpful?
Yes
Yes
Aug 21,2012
Aug 21,2012
5
people found
this helpful
this helpful
Rude and incompetent staff who do not follow through on their promises. I actually bypassed them on a number of occasions and directly contacted the landlord with most my issues. They were so bad landlord sacked them at the end of my tenancy. Stay away ...
read full review
read full review
What agent could do to change your mind?
Put thei heads in a oven.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
