Groves Residential (Newcastle)
Newcastle Upon Tyne, Newcastle upon Tyne, NE3
1/5, 5 reviews
0% recommended
100% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

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“Worst letting agent in the world. Be very careful. I ......”

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Sep 26,2017
Minithumbdown
By: 'Dr'
Sep 26,2017
9 people found
this helpful
Worst letting agent in the world. Be very careful.
I paid this company a fortune to manage my let property. When the last tenant moved out they sent me an inspection that was two weeks late stating everything was ok.
So I decided to do a surprise visit while the property was empty.
And to my shock. The property was absolutely in a mess and filthy.
Despite taking away the tenants deposit to clean it they hadn't.
The carpets and sofas were soiled. Some of my furniture was out in the garden and had rotted. My mirrors and paintings were broken and left outside. Some of my nicer furniture was missing and there was furniture that was not mine had been left as if the property was a junk yard.
And when I confronted them- all o got was we will investigate.
Disgusting. Be careful.
Comment on agent fees
For the fact that they did nothing to keep my property safe
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Opening Hours
Address

Groves Residential (Newcastle)
143 High Street
Gosforth,Newcastle upon Tyne
Tyne and Wear
NE3 1HA
0191 246 6666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 0% £695 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 3 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Worst experience ever!...”

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Jul 24,2020
Minithumbdown
By: 'ar'
Jul 24,2020
6 people found
this helpful
Worst experience ever! Property posted on their website 17/7. On Sunday, I email to request a virtual viewing. On Monday morning 20/7, I phone their office. They do not have a video so I request a showing and they cannot schedule one until Thursday 23/7 at the earliest. ...
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“Worst letting agent in the world. Be very careful. I ......”

Share on :
Sep 26,2017
Minithumbdown
By: 'Dr'
Sep 26,2017
9 people found
this helpful
Worst letting agent in the world. Be very careful. I paid this company a fortune to manage my let property. When the last tenant moved out they sent me an inspection that was two weeks late stating everything was ok. So I decided to do ...
read full review
Comment on agent fees
For the fact that they did nothing to keep my property safe
Was this helpful? Yes

“We rented from Groves for 1 year and moved out a ......”

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Jul 15,2017
Minithumbdown
Georgia
By: 'GJ'
Jul 15,2017
4 people found
this helpful
We rented from Groves for 1 year and moved out a month earlier just to be out of the flat. We had issues with mould from the start and sent numberous emails asking them to fix numberous problems which were mostly ignored. Now after moving out ...
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“Overpriced fees. They don't even do a proper credit check, ......”

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Aug 26,2016
Minithumbdown
By: 'Disgruntled'
Aug 26,2016
3 people found
this helpful
Overpriced fees. They don't even do a proper credit check, but ask you to send bank statements. Very flexible with the truth both in terms of properties and the progress of your application. Zero interest in you once contacts are signed, zero vetting of landlords. ...
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What agent could do to change your mind?
Too high for the poor service received.
Attached Filesnbsp;
Comment on agent fees
Too high for the poor service received.
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“Rude and incompetent staff who do not follow through on ......”

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Aug 21,2012
Minithumbdown
By: 'Steve'
Aug 21,2012
5 people found
this helpful
Rude and incompetent staff who do not follow through on their promises. I actually bypassed them on a number of occasions and directly contacted the landlord with most my issues. They were so bad landlord sacked them at the end of my tenancy. Stay away ...
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What agent could do to change your mind?
Put thei heads in a oven.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Groves Residential (Newcastle), Newcastle upon Tyne NE3 1HA



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