Gravesend, DA11
4.7/5, 50 reviews
92% recommended
93% sales valuation accuracy
94% sales fee satisfaction
92% lettings valuation accuracy
91% lettings fee satisfaction

“Office full of smiles!...”

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Jun 29,2018
Minithumbup
By: 'Abbey M'
Jun 29,2018
5 people found
this helpful
I had heard of William Charles through a friend who had rented her property out via them. I have always been sceptical of independent agents so at first I was a bit weary...
I had nothing to be weary about, everyone in the office was wonderful when I came in, so polite and professional. Nothing was too much bother. We had a bit of trouble with solicitors towards the end of the sale so emotions were most certainly heightened but that didn't make the team any less accommodating and helpful. Keep up the good work William Charles!
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Gary Bartlett
Aug 28, 2018
Dear Abbey,

Thank you for your kind words. We pride ourselves in offering the best in customer service and delivering a positive experience for both vendors and purchasers.

Best wishes for the future.

The Team at William Charles

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Opening Hours
Address

William Charles
6 Stone Street
Gravesend
Kent
DA11 0NH
01474 357979

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 94% £160,000 £450,000
Lettings 92% 91% £700 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 0 9 2 13 0 10 0 2 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

“Great Communication...”

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Sep 20,2020
Minithumbup
By: 'Gavin Bailey'
Sep 20,2020
0 people found
this helpful
I had what turned out to be a complicated transaction on a flat, Gary at William Charles was the only person throughout the whole process who seemed to know what he was doing, he kept me informed throughout and many times he let me know ...
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“I have used William Charles for six years to ......”

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Aug 31,2020
Minithumbup
By: 'Kahren Garnett'
Aug 31,2020
1 people found
this helpful
I have used William Charles for six years to manage my property. Their service is excellent and staff are very professional....
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“I would highly recommend William Charles Esta......”

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Aug 29,2020
Minithumbup
By: 'Michelle bennett'
Aug 29,2020
1 people found
this helpful
I would highly recommend William Charles Estate agents to all my friends, they have been very helpful, and have taken some of the stress out of buying my first home...
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“William Charles are a fantastic estate agents......”

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Aug 29,2020
Minithumbup
By: 'Sara STapleton'
Aug 29,2020
1 people found
this helpful
William Charles are a fantastic estate agents. They offer a very professional and more importantly a very personal service, which we feel lacks with a lot of other agents. William Charles went over and above with selling our house. We were extremely impressed with the ...
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“Supportive, knowledgeable and got the price we wanted!...”

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Aug 28,2020
Minithumbup
By: 'Jessica hallett'
Aug 28,2020
1 people found
this helpful
William Charles offered support and advice for our first property sale right from the first meeting to value our property through to selling our property. Gary goes out of his way to answer any questions and makes sure we are updated regularly. We had previously ...
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“William Charles rental review...”

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Aug 26,2020
Minithumbup
By: 'Maura (Mary) O'Brien Green'
Aug 26,2020
1 people found
this helpful
I was new to renting and struggling to find a place which would accept pets as well as be a good fit for me, having telephoned several different estate agents I found that Charlie at William Charles was the most helpful and accommodating whilst also ...
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“William Charles have always provided a seamle......”

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Aug 25,2020
Minithumbup
By: 'Sally'
Aug 25,2020
1 people found
this helpful
William Charles have always provided a seamless service especially during the lock down. I trust their advice and feel I am getting a personal service. The whole team are really friendly, but a special thank you to Gary and Charlie . I will definitely continue to ...
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“Excellent customer service from William Charles...”

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Aug 25,2020
Minithumbup
By: 'Beverley Nicklin'
Aug 25,2020
1 people found
this helpful
I have been using the letting services of William Charles for almost 5 years and have always been impressed with the excellent customer service they have provided. I receive timely reminders and tenancy agreements are professionally prepared and signed following liaison with tenants on my behalf. ...
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“I started to have Buy To Let properties 6 yea......”

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Aug 19,2020
Minithumbup
By: 'Jenny Innes'
Aug 19,2020
1 people found
this helpful
I started to have Buy To Let properties 6 years ago. Initially, I sought help from William Charles to tenant search for me. They did a very good job. 4 years ago, I let William Charles fully manage all my properties. I am very happy with their ...
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“Rented out my house...”

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Aug 18,2020
Minithumbup
By: 'George Johnson'
Aug 18,2020
0 people found
this helpful
Charlie Church rented out my house, he was really nice. Haven’t done this before and Charlie was very helpful in everything he did...
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“Great Service...”

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Aug 18,2020
Minithumbup
By: 'Christine Chapman'
Aug 18,2020
0 people found
this helpful
I have used William Charles as my Letting Agent for many years. They offer great service and advice; are very responsive and are a pleasure to deal with....
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“My family have been supported by William Char......”

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Aug 17,2020
Minithumbup
By: 'Jabeen Sethi'
Aug 17,2020
2 people found
this helpful
My family have been supported by William Charles for many years. We have three houses that are under their support currently. Throughout these years we have been provided with an excellent service which comprises of good communication and information sharing; staff who are respectful and ...
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“Very helpful...”

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Aug 17,2020
Minithumbup
By: 'Finlay Swain'
Aug 17,2020
0 people found
this helpful
A great knowledge of the surrounding area, a good understanding of the customers needs and also very easy to talk to....
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“Charlie let my property within days. Its been......”

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Aug 17,2020
Minithumbup
By: 'amandipkaur'
Aug 17,2020
0 people found
this helpful
Charlie let my property within days. Its been over two years and I could not ask for better tenants. The referencing and selection process was fab!...
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“Charlie let my property within days. Its been......”

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Aug 17,2020
Minithumbup
By: 'amandipkaur'
Aug 17,2020
0 people found
this helpful
Charlie let my property within days. Its been over two years and I could not ask for better tenants. The referencing and selection process was fab!...
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“Very helpful with everything I have just mo......”

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Aug 17,2020
Minithumbup
By: 'Jp lopes'
Aug 17,2020
0 people found
this helpful
Very helpful with everything I have just move in to my first flat and the staff at William Charles could not have been more helpful and supportive with me....
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“Gary and his team have been amazing from star......”

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Aug 13,2020
Minithumbup
By: 'Tan singh'
Aug 13,2020
0 people found
this helpful
Gary and his team have been amazing from start to finish. He said this is the right house for you and ensured we got it! We are recommenced William Charles to everyone!...
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By: Heath
Aug 16, 2020
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This company are Airways spot on. Pricing. Advice. Honesty and all aspects of both buying and selling. Truly head and shoulders above all agents in the area. Keep up the fantastic work.... Thank you ...

“Fabulous! Would highly recommend!...”

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Jul 26,2020
Minithumbup
By: 'Graham Baxter'
Jul 26,2020
0 people found
this helpful
Excellent customer service from Gary. He had kept me updated throughout the process. It had not been easy due to Covid but, he was supporting me throughout! Cannot praise him enough!...
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“I am very grateful to William Charles, Graves......”

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Apr 02,2020
Minithumbup
By: 'Sheena Prater'
Apr 02,2020
1 people found
this helpful
I am very grateful to William Charles, Gravesend for making the sale of my relative's house an easy, almost pleasurable experience. Dealing with Gary Bartlett was like working with a knowledgeable friend and his wealth of experience enabled a prompt, successful sale. My phone calls ...
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“Had a fabulous experience with this letting agency...”

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Mar 14,2020
Minithumbup
By: 'Emma'
Mar 14,2020
2 people found
this helpful
Had a fabulous experience with this letting agency. From start to finish and even still being in the property over 2 months there is a lot of care in to there customers. Charlie especially, who dealt with our move could not of made the move more ...
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“An exceptional estate agent......”

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Mar 13,2020
Minithumbup
By: 'Sally Thorn'
Mar 13,2020
2 people found
this helpful
Highly recommend William Charles estate agents. Absolutely excellent service from Gary and everyone else in the team. Professional and courteous, and with extra care for an older lady living on her own. Nothing was too much trouble, everything explained clearly. I wouldn't hesitate in recommending ...
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“Positive Experience...”

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Mar 01,2020
Minithumbup
By: 'Gemma Burns'
Mar 01,2020
1 people found
this helpful
Our experience with William Charles has been very positive. Charlie has been helpful and accomodating throughout. He's explained everything clearly and been happy to answer any queries. So far the process has been smooth and painless. Thank you....
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“Review...”

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Feb 27,2020
Minithumbup
By: 'AS'
Feb 27,2020
2 people found
this helpful
We had a really positive experience letting our flat through William Charles and would highly recommend them. They were helpful throughout....
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“We used William Charles to rent out our house......”

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Feb 14,2020
Minithumbup
By: 'David Moss'
Feb 14,2020
2 people found
this helpful
We used William Charles to rent out our house for six months. Our agent Charlie was great - genuine, warm and enthusiastic, and we were very happy with the service....
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“My Brother and I cant thank Gary and the team......”

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Jan 23,2020
Minithumbup
By: 'Angela Roberts'
Jan 23,2020
2 people found
this helpful
My Brother and I cant thank Gary and the team enough. After losing both of our parents in a very short space of time. Gary and the team were so supportive of our emotional journey having to sell our parents house and childhood home. From ...
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“Very honest and upfront when we dealt with Ga......”

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Nov 23,2019
Minithumbup
By: 'Jamie Hart'
Nov 23,2019
2 people found
this helpful
Very honest and upfront when we dealt with Gary (branch manager) if ever we incurred an issue outside of his control he was more than willing to help resolve to make our life that little bit easier throughout the process. Fantastic service from start to ...
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“Great experience dealing with William Charles......”

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Nov 11,2019
Minithumbup
By: 'Luke John Lupton'
Nov 11,2019
2 people found
this helpful
Great experience dealing with William Charles! Charlie helped from start to finish keeping me updated every step of the way! Would recommend to anyone, thank-you!...
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“An amazing team who do the best for their clients and break the usual estate agent mould...”

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Nov 02,2019
Minithumbup
By: 'Karen Gordon'
Nov 02,2019
2 people found
this helpful
Evidently one in ten brits think Estate agents are pointless. When dealing with a lot of agents, you can see why, but William Charles are different. Gary, Ian, Charlie and the team are amazing. I had a particularly stressful purchase and a particularly frustrating seller ...
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“William Charles outstanding service...”

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Sep 16,2019
Minithumbup
By: 'Alison Starkey'
Sep 16,2019
2 people found
this helpful
William Charles were exceptional throughout the whole process of us selling and purchasing another property. They were always contactable and provided updates right through to completion. I would highly recommend them, every staff member was helpful and professional....
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“Our flat sold within five days of going to market ......”

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Jul 01,2019
Minithumbup
By: 'Sue Holdroyd'
Jul 01,2019
3 people found
this helpful
Our flat sold within five days of going to market by William Charles Estate Agents of Gravesend and Broadstairs. Where to start to praise William Charles, and the manager Gary Bartlett, the manager. Knowledgeable, and capable of inspiring trust in his advice is probably the ...
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Comment on agent fees
The fees are completely fair, it is a fantastic service at a fair price.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 5:12 PM 07/05/2019 by Gary Bartlett

Awards won by William Charles, Gravesend DA11 0NH


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William Charles

Branch - Gravesend, DA11