1 Star Review
Apr 22,2018
By:
'Val'
Apr 22,2018
Branch: Kidderminster, 4 Carlton House Marlborough Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DY10
Branch: Kidderminster, 4 Carlton House Marlborough Street
Lettings (as a Tenant)
Postcode: DY10
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Severe lack of communication with tenants when it comes to complaints about the house. Living in a house full of black mould in near enough every room. Complained to them around 4-5 times now, I had to chase them for an answer and in the end got told to 'wipe it off the walls and live with it'. Most of the time they didn't know the landlord was coming round to look at the house they had no clue! Would rather have their tenants living in a house full of black mould which is what the landlord wanted instead of pushing him to get this potential health threatening issue sorted!
All about money money money, will NOT be using this agent or landlord ever again once my contract on this house is finished.
Comment on agent fees
Tiny little expenses pop out here and there and they were never fully explained to me from the start. They don't want to spend money or even ask the landlords to get issues sorted.
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