“Me and my partner were new to buying and sell......”
5 Star Review
Mar 04,2021
By:
'Tom'
Mar 04,2021
Branch: Birmingham, 172 High Street Harborne
Services: Sales (as a Vendor)
Sold price: £275000
Would you recommend?: Yes
Postcode: B45
Branch: Birmingham, 172 High Street Harborne
Sales (as a Vendor)
Sold price: £275000
Postcode: B45
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Me and my partner were new to buying and selling a property and the whole experience has been so easy thanks to the help from Kellie at harbrone. From answering copious amounts of questions from myself and giving me feedback near on everyday for months ...
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“Best agents I’ve ever dealt with Charlotte an......”
5 Star Review
Mar 02,2021
By:
'Olivia'
Mar 02,2021
Branch: Birmingham, 172 High Street Harborne
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B29
Branch: Birmingham, 172 High Street Harborne
Lettings (as a Tenant)
Postcode: B29
0
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Best agents I’ve ever dealt with Charlotte and Elton! Made our rental process very easy and nice. Would 100% recommend! Wouldn’t go elsewhere!...
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“Lauren C was excellent in her dealings with m......”
5 Star Review
Oct 29,2020
By:
'Liam'
Oct 29,2020
Branch: Kidderminster, 4 Carlton House Marlborough Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DY11
Branch: Kidderminster, 4 Carlton House Marlborough Street
Lettings (as a Landlord)
Postcode: DY11
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Lauren C was excellent in her dealings with me. Professional, courteous and extremely helpful. Definitely knowledgeable and made the process a lot easier....
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“Incredibly helpful and quick service from Lau......”
5 Star Review
Sep 29,2020
By:
'Kyran'
Sep 29,2020
Branch: Kidderminster, 4 Carlton House Marlborough Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B15
Branch: Kidderminster, 4 Carlton House Marlborough Street
Lettings (as a Tenant)
Postcode: B15
0
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Incredibly helpful and quick service from Lauren Collins. She was friendly, effiecient and provided all the informaiton I needed very prompted. Amazing service!...
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“Would like to give a big thank you to Manni f......”
5 Star Review
Sep 07,2020
By:
'Gee'
Sep 07,2020
Branch: Birmingham, 905 Walsall Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: B43
Branch: Birmingham, 905 Walsall Road
Sales (as a Vendor)
Postcode: B43
0
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Would like to give a big thank you to Manni for putting me at ease with the selling of my property she was extremely professional and explained everything to me in great detail would highly recommend after having other agent sour she did stand out ...
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“I am very happy so far with the service that ......”
5 Star Review
Aug 01,2020
By:
'Tunde'
Aug 01,2020
Branch: Birmingham, 905 Walsall Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B42
Branch: Birmingham, 905 Walsall Road
Lettings (as a Tenant)
Postcode: B42
0
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I am very happy so far with the service that I have received from Tom and Elton! They have been extremely professional throughout the whole process and been in constant contact with us, explained everything and made a normally very stressful process very positive and ...
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5 Star Review
Jul 22,2020
By:
'Peter'
Jul 22,2020
Branch: Dudley, 216 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DY4
Branch: Dudley, 216 High Street
Lettings (as a Landlord)
Postcode: DY4
0
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Danielle from Sequence was really helpful, efficient and very prompt in all her replies. Great service, have no problem recommending them as a Letting Management Agent....
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“Utterly disgusted with Shipways Kidderminster......”
1 Star Review
Jul 07,2020
By:
'Miss'
Jul 07,2020
Branch: Kidderminster, 4 Carlton House Marlborough Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DY10
Branch: Kidderminster, 4 Carlton House Marlborough Street
Sales (Prospective customer)
Postcode: DY10
0
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Utterly disgusted with Shipways Kidderminster, who following a valuation of my elderly mother's home and the young lady who came round to visit said 'don't worry we will soon sell this'. For over a year only sent less than a handful of potential buyers round, ...
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“My tenancy was due during the current pandemi......”
5 Star Review
Jun 08,2020
By:
'Cassie'
Jun 08,2020
Branch: Kidderminster, 4 Carlton House Marlborough Street
Services: Lettings (as a Tenant)
Rent PCM: £581
Would you recommend?: Yes
Postcode: DY10
Branch: Kidderminster, 4 Carlton House Marlborough Street
Lettings (as a Tenant)
Rent PCM: £581
Postcode: DY10
0
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My tenancy was due during the current pandemic & all of the correspondence has been dealt with Lauren.
It's been a pleasure speaking with her; she has been very professional & polite throughout the transaction of completing the agreement - especially with everyone remotely working....
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“Probably the worst estate agents I've dealt w......”
1 Star Review
Jan 31,2020
By:
'Syngin'
Jan 31,2020
Branch: Birmingham, 905 Walsall Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: B21
Branch: Birmingham, 905 Walsall Road
Sales (Prospective customer)
Postcode: B21
0
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Probably the worst estate agents I've dealt with. blatant liars , will not respond to emails or return phone phone calls....
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1 Star Review
Dec 22,2019
By:
'Alan'
Dec 22,2019
Branch: Dudley, 216 High Street
Services: Sales (Prospective customer)
Sold price: £170000
Would you recommend?: No
Postcode: DY4
Branch: Dudley, 216 High Street
Sales (Prospective customer)
Sold price: £170000
Postcode: DY4
2
people found
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In my opinion this company is one of the worst I have had the displeasure to deal with and will certainly stear clear in the future we offered on a property and we where told the offer was accepted subject to being approved or qualified. ...
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“Had a few issues at the beggining of the tena......”
4 Star Review
Dec 03,2019
By:
'Susana'
Dec 03,2019
Branch: Rugby, 24 Regent Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CV23
Branch: Rugby, 24 Regent Street
Lettings (as a Tenant)
Postcode: CV23
0
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Had a few issues at the beggining of the tenancy and they keep going for almost 8 months...
As soon as Liam stepped in, everything was sorted out.
Many thanks Liam for taking care of everything when no one cared about....
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“Liam Cleeton & Tom Price...”
5 Star Review
Apr 23,2019
By:
'Seda'
Apr 23,2019
Branch: Rugby, 24 Regent Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Rugby, 24 Regent Street
Lettings (as a Tenant)
Postcode:
0
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Liam - excellent level of service, as the 'man in the middle' Liam does an extremely good job in keeping you up to date with any issues and chases on your behalf. He also checks in with you after to make sure all is ok. ...
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1 Star Review
Apr 02,2019
By:
'Dan'
Apr 02,2019
Branch: Birmingham, 172 High Street Harborne
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B43
Branch: Birmingham, 172 High Street Harborne
Lettings (as a Tenant)
Postcode: B43
0
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I can't believe that I drove 2h one way from London to Birmingham for nothing. I had viewing booked, when i reached at the property I found out that is not the one pictured and advertised. Nobody from agency has come to meet me as ...
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5 Star Review
Oct 23,2018
By:
'Mohamed'
Oct 23,2018
Branch: Solihull, 208 Stratford Road
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: B92
Branch: Solihull, 208 Stratford Road
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: B92
0
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Gary was highly customer oriented, shows a great collaboration, perseverance and passion in serving me. Honesty and Transparency were the two keys who Gary pursue in letting the property for me and my family. Because of that, I recommend Shipways for anybody want to let ...
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Comment on agent fees
It is reasonable and really affordable
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“Shipways - Kidderminster...”
1 Star Review
Sep 09,2018
By:
'Dave'
Sep 09,2018
Branch: Kidderminster, 4 Carlton House Marlborough Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DY13
Branch: Kidderminster, 4 Carlton House Marlborough Street
Lettings (Prospective customer)
Postcode: DY13
0
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Thoroughly dissatisfied with their performance from start to finish. My proposed purchase of a flat collapsed after my conveyancing solicitors told me they were still waiting for a full copy of the lease from the seller's solicitors (three months after a price was agreed). I ...
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Comment on agent fees
Fortunately, they didn't receive a penny from me.
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5 Star Review
Sep 03,2018
By:
'Jackie'
Sep 03,2018
Branch: Birmingham, 905 Walsall Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: B43
Branch: Birmingham, 905 Walsall Road
Sales (as a Vendor)
Postcode: B43
0
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From the first time I contacted Shipways with a view to selling my property to the day of completion date of my sale every single staff member who dealt with me put me at ease all my fears of the prospect of moving were dealt ...
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Comment on agent fees
The agent fees reflected the enormous amount work they did for my sale worth every penny
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“Unethical unprofessional...”
1 Star Review
Sep 03,2018
By:
'Disappointed'
Sep 03,2018
Branch: Solihull, 208 Stratford Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: B27
Branch: Solihull, 208 Stratford Road
Lettings (as a Landlord)
Postcode: B27
0
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The lettings department is operating unethically and unprofessionally. They conceal the truth, fabricate circumstances and raise false hopes. Time wasters. They lie to both the landlord and the prospective tenants. No one answers the phone (that's for the sales and the lettings departments). I spoke ...
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Comment on agent fees
Bad
Rip off!
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1 Star Review
Aug 13,2018
By:
'dom'
Aug 13,2018
Branch: Birmingham, 905 Walsall Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B71
Branch: Birmingham, 905 Walsall Road
Lettings (as a Tenant)
Postcode: B71
1
people found
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Jack was my contact, but a terrible agent. Ignoring calls, not passing information to the landlord, or FROM the landlord. But it is not just Jack who's terrible there, my whole experience with Shipways was terrible, will try to avoid them.
They had one property ...
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Comment on agent fees
£400 for making a piece of paper...
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1 Star Review
Jun 18,2018
By:
'Terrible'
Jun 18,2018
Branch: Birmingham, 3 Alcester Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: WR7
Branch: Birmingham, 3 Alcester Street
Sales (Prospective customer)
Postcode: WR7
1
people found
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Shipways aka shitways. The Redditch branch have had my house on the market for nearly 2 years. We had a potential buyer and the house was sold subject to contract. I rang twice to chase. Eventually I found out that the buyer had pulled out. I ...
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Comment on agent fees
BAD
1
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“Easy transition, very helpful staff...”
5 Star Review
Jun 06,2018
By:
'Tamsinf'
Jun 06,2018
Branch: Dudley, 216 High Street
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: LE18
Branch: Dudley, 216 High Street
Lettings (as a Tenant)
Rent PCM: £525
Postcode: LE18
0
people found
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Easy transition, very helpful staff. Beautiful properties available. Very simple and stress-free move. Katie has been absolutely amazing. Professional at all times and extremely helpful. Would recommend Shipways to everyone. Very happy Tenant....
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1 Star Review
Apr 25,2018
By:
'Disgruntled'
Apr 25,2018
Branch: Dudley, 216 High Street
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: No
Postcode: DY1
Branch: Dudley, 216 High Street
Lettings (as a Tenant)
Rent PCM: £675
Postcode: DY1
0
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Truly the worst agents I have ever had to have dealings with. Had to do all the work for them and payed over 200 pound for the privilege!! No one person took responsibility for the several mistakes made but just blamed each other instead. Avoid these ...
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Comment on agent fees
Fine if you don't mind doing all the leg work yourself
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1 Star Review
Apr 22,2018
By:
'Val'
Apr 22,2018
Branch: Kidderminster, 4 Carlton House Marlborough Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DY10
Branch: Kidderminster, 4 Carlton House Marlborough Street
Lettings (as a Tenant)
Postcode: DY10
1
people found
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Severe lack of communication with tenants when it comes to complaints about the house. Living in a house full of black mould in near enough every room. Complained to them around 4-5 times now, I had to chase them for an answer and in the ...
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Comment on agent fees
Tiny little expenses pop out here and there and they were never fully explained to me from the start. They don't want to spend money or even ask the landlords to get issues sorted.
1
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5 Star Review
Apr 22,2018
By:
'Angela'
Apr 22,2018
Branch: Birmingham, 905 Walsall Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B43
Branch: Birmingham, 905 Walsall Road
Lettings (as a Tenant)
Postcode: B43
2
people found
this helpful
Edgar gave me great customer service from the start of my search for a property. He listened to what I said and gave me 100% reliability each time a property came up for me to view. I am now happy in my rental property with a ...
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Comment on agent fees
Good
2
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“appalling customer service /communication...”
1 Star Review
Apr 18,2018
By:
'Mrs'
Apr 18,2018
Branch: Solihull, 208 Stratford Road
Services: Lettings (as a Landlord)
Rent PCM: £625
Would you recommend?: No
Postcode: B34
Branch: Solihull, 208 Stratford Road
Lettings (as a Landlord)
Rent PCM: £625
Postcode: B34
0
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This review is based on my experience with the letting side of the Shirley Branch as a landlord.
Whist they did secure a tenant for my property, the level of communication (particular since the viewing and tenant agreeing to taking the property), has been virtually ...
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Comment on agent fees
The fees are about average - but to be honest if its based on communication then they seriously should look at reducing them!
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1 Star Review
Apr 07,2018
By:
'Stanislav'
Apr 07,2018
Branch: Kidderminster, 4 Carlton House Marlborough Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DY13
Branch: Kidderminster, 4 Carlton House Marlborough Street
Lettings (Prospective customer)
Postcode: DY13
0
people found
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Due to our experience, we have lost money with Shipways. We were promised a guarantee that our application was correct and in receiving the house. At the last moment the landlord disagreed and declined our application. They did not explain what to do to meet ...
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Comment on agent fees
Bad
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“Bad Property Agents - Shipways...”
1 Star Review
Mar 27,2018
By:
'Ahmad'
Mar 27,2018
Branch: Birmingham, 905 Walsall Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B20
Branch: Birmingham, 905 Walsall Road
Lettings (as a Tenant)
Postcode: B20
0
people found
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Jack is one of the worst sales people I have ever come across . We rented a house from Shipways . I never recommend any one to deal with shipways (Jack) . they have been uncommunicative, ignoring calls, not passing on information. it impossible to get our security ...
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“Jade has recently taken over from several other coordinators that ......”
5 Star Review
Nov 30,2017
By:
'Carol'
Nov 30,2017
Branch: Kidderminster, 4 Carlton House Marlborough Street
Services: Lettings (as a Landlord)
Rent PCM: £475
Would you recommend?: Yes
Postcode: DY11
Branch: Kidderminster, 4 Carlton House Marlborough Street
Lettings (as a Landlord)
Rent PCM: £475
Postcode: DY11
1
people found
this helpful
Jade has recently taken over from several other coordinators that we have had since Amy left. To say that she was, 'thrown' into the deep-end was an understatement. Jade had to do a lot of 'homework' to get up to speed with not only my ...
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Comment on agent fees
Good
1
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“We rented a house from Shipways for a short term, ......”
1 Star Review
Sep 19,2017
By:
'Ken'
Sep 19,2017
Branch: Birmingham, 905 Walsall Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B44
Branch: Birmingham, 905 Walsall Road
Lettings (as a Tenant)
Postcode: B44
1
people found
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We rented a house from Shipways for a short term, as we were moving to the area and needed to look for a house to buy. Throughout the process they have been uncommunicative, ignoring calls, not passing on information. It was a relief to move ...
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Comment on agent fees
I have no complaint with the fees apart from the fact that we cannot get our deposit back when we left the house in the condition we found it.
1
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“Manni was great, I came into branch asking for a ......”
5 Star Review
Aug 22,2017
By:
'Vendor'
Aug 22,2017
Branch: Birmingham, 905 Walsall Road
Services: Sales (as a Vendor)
Sold price: £180
Would you recommend?: No
Postcode: B42
Branch: Birmingham, 905 Walsall Road
Sales (as a Vendor)
Sold price: £180
Postcode: B42
1
people found
this helpful
Manni was great, I came into branch asking for a valuation, she was polite and friendly, and not pushy like other agents I have been too, she then came and did the valuation for me, I did have other 2 agents out, she did not mention ...
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Comment on agent fees
Higher than other agents but well worth it!!!!
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