“Uncaring inept and wrong...”
1 Star Review
Oct 22,2022
By:
'Richard'
Oct 22,2022
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: DY12
Lettings (as a Tenant)
Rent PCM: £900
Postcode: DY12
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Mischarged £61 - refuses to acknowledge this - has been contacted numerous times and given the Oppurtunity to do the right thing. Ineptitude of staff and silence means being stuck with a loss of money. Doesn’t care about renters in a time of poor economical ...
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“I have recently bought a flat through shipway......”
5 Star Review
May 14,2021
By:
'Julie Salmon'
May 14,2021
Services: Sales (as a Buyer)
Sold price: £600
Would you recommend?: Yes
Postcode: DY11
Sales (as a Buyer)
Sold price: £600
Postcode: DY11
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I have recently bought a flat through shipways agency, the professional service advice I received throughout the process was constant, they are on the ball. I had contacted a few other agencies regarding letting my property and true to form shipways came up trumps and ...
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“Lauren C was excellent in her dealings with m......”
5 Star Review
Oct 29,2020
By:
'Liam'
Oct 29,2020
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DY11
Lettings (as a Landlord)
Postcode: DY11
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Lauren C was excellent in her dealings with me. Professional, courteous and extremely helpful. Definitely knowledgeable and made the process a lot easier....
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“Incredibly helpful and quick service from Lau......”
5 Star Review
Sep 29,2020
By:
'Kyran'
Sep 29,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B15
Lettings (as a Tenant)
Postcode: B15
0
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Incredibly helpful and quick service from Lauren Collins. She was friendly, effiecient and provided all the informaiton I needed very prompted. Amazing service!...
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“Utterly disgusted with Shipways Kidderminster......”
1 Star Review
Jul 07,2020
By:
'Miss'
Jul 07,2020
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DY10
Sales (Prospective customer)
Postcode: DY10
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Utterly disgusted with Shipways Kidderminster, who following a valuation of my elderly mother's home and the young lady who came round to visit said 'don't worry we will soon sell this'. For over a year only sent less than a handful of potential buyers round, ...
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“My tenancy was due during the current pandemi......”
5 Star Review
Jun 08,2020
By:
'Cassie'
Jun 08,2020
Services: Lettings (as a Tenant)
Rent PCM: £581
Would you recommend?: Yes
Postcode: DY10
Lettings (as a Tenant)
Rent PCM: £581
Postcode: DY10
0
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My tenancy was due during the current pandemic & all of the correspondence has been dealt with Lauren.
It's been a pleasure speaking with her; she has been very professional & polite throughout the transaction of completing the agreement - especially with everyone remotely working....
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“Shipways - Kidderminster...”
1 Star Review
Sep 09,2018
By:
'Dave'
Sep 09,2018
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DY13
Lettings (Prospective customer)
Postcode: DY13
1
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Thoroughly dissatisfied with their performance from start to finish. My proposed purchase of a flat collapsed after my conveyancing solicitors told me they were still waiting for a full copy of the lease from the seller's solicitors (three months after a price was agreed). I ...
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Comment on agent fees
Fortunately, they didn't receive a penny from me.
1
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1 Star Review
Apr 22,2018
By:
'Val'
Apr 22,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DY10
Lettings (as a Tenant)
Postcode: DY10
1
people found
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Severe lack of communication with tenants when it comes to complaints about the house. Living in a house full of black mould in near enough every room. Complained to them around 4-5 times now, I had to chase them for an answer and in the ...
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Comment on agent fees
Tiny little expenses pop out here and there and they were never fully explained to me from the start. They don't want to spend money or even ask the landlords to get issues sorted.
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1 Star Review
Apr 07,2018
By:
'Stanislav'
Apr 07,2018
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DY13
Lettings (Prospective customer)
Postcode: DY13
0
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Due to our experience, we have lost money with Shipways. We were promised a guarantee that our application was correct and in receiving the house. At the last moment the landlord disagreed and declined our application. They did not explain what to do to meet ...
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Comment on agent fees
Bad
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“Jade has recently taken over from several other coordinators that ......”
5 Star Review
Nov 30,2017
By:
'Carol'
Nov 30,2017
Services: Lettings (as a Landlord)
Rent PCM: £475
Would you recommend?: Yes
Postcode: DY11
Lettings (as a Landlord)
Rent PCM: £475
Postcode: DY11
1
people found
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Jade has recently taken over from several other coordinators that we have had since Amy left. To say that she was, 'thrown' into the deep-end was an understatement. Jade had to do a lot of 'homework' to get up to speed with not only my ...
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Comment on agent fees
Good
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“I would not recommend this agent. I was initially unsure ......”
1 Star Review
Jun 25,2017
By:
'Rachel'
Jun 25,2017
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DY13
Sales (Prospective customer)
Postcode: DY13
1
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I would not recommend this agent. I was initially unsure whether to sell my flat but did put it on the market due to their (as it turned out) over-inflated valuation. There was very little interest at the start. Their fees are very expensive so ...
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Comment on agent fees
Very high
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“both my husband and myself spend a large amount of ......”
5 Star Review
Jul 20,2016
By:
'ras'
Jul 20,2016
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: DY10
They arranged our mortgage
Postcode: DY10
1
people found
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both my husband and myself spend a large amount of time in france and it was vital that we were able to depend on someone to ensure that the rental property we own in the u.k.was being managed to the highest standard. right ...
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Comment on agent fees
we own another rental property managed by a different letting agency who's costs come in at about the same cost. the difference being that a quarterly inspection takes place with them - compared to that of once a year by shipways - and a lot can happen during such a long period of time! if it was'nt for the fact that robert does such a brilliant job we would be tempted to alter the letting agent.
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“Tom & the team at Kidderminster as well as Amy at ......”
5 Star Review
Jun 15,2016
By:
'Andrew'
Jun 15,2016
Services: Lettings (as a Landlord)
Rent PCM: £695
Would you recommend?: Yes
Postcode: DY13
Lettings (as a Landlord)
Rent PCM: £695
Postcode: DY13
5
people found
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Tom & the team at Kidderminster as well as Amy at the admin office in Lincolnshire performed efficiently and communicated well throughout the process of finding a tenant, managing the tenant and dealing with the end of tenancy admin....
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Comment on agent fees
Fees seemed competitive - not quite the cheapest but very fair.
5
people found
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“Back in January 2014, I purchased an apartment in Kidderminster. I ......”
5 Star Review
Mar 16,2016
By:
'Helpful'
Mar 16,2016
Services: Lettings (as a Landlord)
Rent PCM: £450
Would you recommend?: Yes
Postcode: DY11
Lettings (as a Landlord)
Rent PCM: £450
Postcode: DY11
2
people found
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Back in January 2014, I purchased an apartment in Kidderminster. I wanted to rent this out and I did a lot of calling and visiting around the area, to find an Agent who could help me in this matter. I also did a lot of 'homework' ...
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Comment on agent fees
I have no complaints to make and, found them better than any other that I researched into.
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“I would not touch these estate agents with a barge ......”
1 Star Review
Apr 29,2015
By:
'Stan'
Apr 29,2015
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DY10
Sales (Prospective customer)
Postcode: DY10
2
people found
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I would not touch these estate agents with a barge pole! Run. Misled from the beginning. Led to believe no sale no fee, which is untrue. Encouraged to use their in house financial adviser and solicitor as this would be a smoother and more effective ...
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