“Foxtons Tenancy Department is without a doubt the worst run ......”
1 Star Review
Nov 09,2017
By:
'Richard'
Nov 09,2017
Branch: London, 566 Chiswick High Road
Services: Lettings (as a Tenant)
Rent PCM: £1516
Would you recommend?: No
Postcode: W2
Branch: London, 566 Chiswick High Road
Lettings (as a Tenant)
Rent PCM: £1516
Postcode: W2
13
people found
this helpful
Foxtons Tenancy Department is without a doubt the worst run and most frustrating group of people I have ever had the misfortune to have to deal with. I cannot fathom how it can take them a month to respond to an e-mail. That was the one that they did respond to, the others went unanswered.
Calling them is futile. Unpleasant attitudes and basically just reading lease terms to you with no ability to process anything that does not fit into their computers response !
I only wanted to suggest that if I invoked the break clause and gave some early warning of such that they could perhaps market early. I gained no response to this and when I next called they told me I had given notice, which I hadn't, and as such was liable to pay. Many arguments later and I just had to swallow the situation and move out early. Now, getting any response on the deposit return is impossible. Even the landlady of the property has tried and they couldn't even be bothered to answer her ! I had to send her the check in and out inventory as Foxtons didn't respond to her requests.
The sales negotiator I has was brilliant. Ieva is one of a kind and very good at her job. However, as soon as you sign up it just becomes a nightmanre.
My advice: Avoid Foxtons entirely either as a landlord or a tenant !
Comment on agent fees
Bad, high fees and nothing in return
13
people found
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