Fenn Wright
Colchester, CO1
2.3/5, 9 reviews
33% recommended
50% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
43% lettings fee satisfaction

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“My son used this company when renting a property in ......”

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Apr 30,2017
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By: 'Disappointed'
Apr 30,2017
0 people found
this helpful
My son used this company when renting a property in rotary way Colchester. Fees are extortionate and questionable what they do to earn them. Supposedly carried out an iventory without my son present prior to him moving in which both my son and landlord paid some ridiculous amount for. Oven was broken(landlord had new one fitted one week later). Dishwasher leaks and wardrobe doors hanging off. No mention of any of this in inventory. Place was filthy. No meter readings taken despite assurances this was done. My son has now been billed for 10 days worth of electricity that was clocked up before he moved in. I had dealings with them as his guarantor and I was shocked by how incompetent they were. Didn't seem to care that I had to work. Expected me to drop everything when it suited them. Bunch of cowboys and a business full of total misfits. Avoid at all costs.
Comment on agent fees
Terrible. Ridiculously high fees and not bugger all for them.
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Latest Reviews

View all Reviews 9
5th Dec 2022
reviewed by 'V'
“Moved out of house more than a month ago. Chasing return of deposit still. They obviously make money investing our ......”
12th May 2021
reviewed by 'Victor'
“Avoid like plague, these crooks are modern days racketeers. Needless to say that while renting with them wasn’t the ......”
29th Jan 2021
reviewed by 'M E'
“Let a property from via this agent, was advertised as available immediately, agreed a move in date of 3 weeks forward, ......”
3rd Sep 2020
reviewed by 'Rebecca'
“We had a very good experience with the letting team, especially Roseann Slater and Karl Sorrell. They were very helpful ......”
31st Jan 2018
reviewed by 'Dan'
“I could not of ask for a better team to help me throw this difficult time evrything was explained clearly ......”
20th Oct 2017
reviewed by 'A'
“This agency is ripping off clients. E-mailed FW 3 and call 3 times for an explanation where are £450 from my desposit. Really ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 17:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Fenn Wright
146 High Street
Colchester
Essex
CO1 1PW
01206 763 388

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 50% £0 £0
Lettings 0% 43% £650 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 5 1 0 0 0 0 1
Areas covered
  • CO1
  • CO5
  • CO2
  • CO6
  • CO3
  • CO7
  • CO4
  • CO15
  • CO16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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“Moved out of house more than a month ago. Cha......”

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Dec 05,2022
Minithumbdown
By: 'V'
Dec 05,2022
0 people found
this helpful
Moved out of house more than a month ago. Chasing return of deposit still. They obviously make money investing our money whilst keeping it for longer than they should. Hide behind 'different departments '. In any other world it's called stealing...
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By: Michelle Reedie
Dec 05, 2022
View all comments (1)
Hello, I'm sorry to read your comments and we would like the opportunity to discuss this matter with you further. Please can you email me or call me with more information - [email protected] or 07794 096355. Thank you. ...

“AVOID AT ALL COSTS...”

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May 12,2021
Minithumbdown
By: 'Victor'
May 12,2021
6 people found
this helpful
Avoid like plague, these crooks are modern days racketeers. Needless to say that while renting with them wasn’t the best experience ever, I requested a few works like a faulty heater and door handles for them to call me back literally months later to ...
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By: Caroline Wilman
May 12, 2021
View all comments (1)
Hi Victor, I am sorry to read your comments and we would welcome the opportunity to discuss this matter further if you could please contact Michelle Reedie, Head of Lettings, [email protected] Thank you, Caroline ...

“Let a property from via this agent, was adver......”

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Jan 29,2021
Minithumbdown
By: 'M E'
Jan 29,2021
0 people found
this helpful
Let a property from via this agent, was advertised as available immediately, agreed a move in date of 3 weeks forward, only to be contacted by email a week before the move that the landlord was now unable to move because a house he was purchasing ...
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“We had a very good experience with the lettin......”

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Sep 03,2020
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karl
By: 'Rebecca'
Sep 03,2020
0 people found
this helpful
We had a very good experience with the letting team, especially Roseann Slater and Karl Sorrell. They were very helpful and always made themselves available via email and phone calls. Excellent communication and customer service. We are very pleased!...
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“I could not of ask for a better team to ......”

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Jan 31,2018
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karl
By: 'Dan'
Jan 31,2018
2 people found
this helpful
I could not of ask for a better team to help me throw this difficult time evrything was explained clearly and thoroughly thank you...
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Comment on agent fees
good
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“This agency is ripping off clients. E-mailed FW 3 and call 3 ......”

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Oct 20,2017
Minithumbdown
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Faye
By: 'A'
Oct 20,2017
0 people found
this helpful
This agency is ripping off clients. E-mailed FW 3 and call 3 times for an explanation where are £450 from my desposit. Really unprofessional considering that I had another apartment with them before and i was a thrusty client. They gave me the feeling that they encouraged the ...
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Comment on agent fees
Extortion. You are ripping off your customers.
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“My son used this company when renting a property in ......”

Share on :
Apr 30,2017
Minithumbdown
By: 'Disappointed'
Apr 30,2017
0 people found
this helpful
My son used this company when renting a property in rotary way Colchester. Fees are extortionate and questionable what they do to earn them. Supposedly carried out an iventory without my son present prior to him moving in which both my son and landlord paid ...
read full review
Comment on agent fees
Terrible. Ridiculously high fees and not bugger all for them.
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“Basically, there are pack of wolf sitting in this branch, ......”

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Mar 16,2015
Minithumbdown
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Michelle
By: 'Zahra'
Mar 16,2015
0 people found
this helpful
Basically, there are pack of wolf sitting in this branch, ready to tear the tenents flesh apart with their teeth and feast on them! This is the politest i can describe them. As soon as you agree to sign the contract they crustify you with 200 ...
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What agent could do to change your mind?
They could be just doing their job by the book, i would be happy. But instead they were doing dodgy bussiness!
Attached Filesnbsp;
Comment on agent fees
All the fees are on tenents and their best service is for landlords!
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“The agent responsible for handling the sale of our warehouse ......”

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Jul 15,2010
Minithumbup
By: 'BruceG'
Jul 15,2010
2 people found
this helpful
The agent responsible for handling the sale of our warehouse was knowledgeable, helpful and above all communicative. An excellent all round service that I would thoroughly recommend....
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/05/2024, 2:21 PM by Phillip Lay-Flurrie
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:21 PM 20/05/2024 by Phillip Lay-Flurrie

Awards won by Fenn Wright, Colchester CO1 1PW



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