Acres Lettings charges extremely high fees for the poor quality of service they provide. They charge the highest fees in the area and you would expect first class service for that money. Just to mention a few examples: the inventory lacked detail and was "extremely" inaccurate, the utility bills were incorrectly transferred and I did not get to see the tenancy agreement until the day I moved in. Whilst they have been appointed to manage the property, they do very little to solve problems. When I called them to discuss the obvious problem of damp, I was treated in a disrespectful and patronising way. And after all these problems, I decided to write a complaint which they clearly did not take seriously as the letting agency is not a member of any professional bodies or the Property Ombudsman.