Jan 05,2017
By: 'Bing'
Jan 05,2017
2 people found
this helpful
I recently set up a viewing with My Lets and was very unimpressed with the service. When I arrived at the property, 6 other people were there to view the flat, and I had not been informed it was a group viewing. The flat was a studio, and far smaller than the online pictures depicted, and with 6 other people in the flat it was impossible to move, let alone ask any questions, or try to think about how the space might work for you. I'm looking for a new home, and the service from My Lets shows that they just view you as a cash cow. It was disrespectful and completely counterproductive to the process of looking for a place to live. I'm fortunate in that I have some time to shop around, but they obviously rely on the desperation of people in the current rental market, and I would not recommend them.
Was this helpful? Yes
By: Jodie Collins
Apr 12, 2017
Dear Bing,
Thank you for your review, I would like to inform you that negative reviews are taken very seriously at My Lets and that I will be looking into this matter for you.
As an agent we do tend to book viewings in blocks so that we cause minimal disruption to our tenants not for any other reason.
If you do need a property within the next year please do contact me directly jodie@mylets.agency as I would be happy to offer you a discounted fee.
Kind regards
Jodie Collins
Branch Manager

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

My Lets

176 Church Road Hove
East Sussex

01273 626 494

Opening hours

As Seen On

Book FREE Valuation

Branch - Hove, BN3

Branch logo