“Unresolved leak problem...”
1 Star Review
Mar 23,2021
By:
'Darlyn'
Mar 23,2021
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
3
people found
this helpful
Probably one of the most unreasonable estate agents I know. I have had a leak in my room for the past 4 months and it gets really bad when it rains as water uncontrollably comes into the room. As a collective, me and my housemates have ...
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3
people found
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“Paige has been excellent in aiding me through......”
5 Star Review
Dec 06,2019
By:
'Dylan'
Dec 06,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN3
Lettings (as a Tenant)
Postcode: BN3
0
people found
this helpful
Paige has been excellent in aiding me throughout the move-in process and has made it clear that she can always be relied upon should I have any questions or issues. She has been helpful and professional, and I would highly recommend her in future....
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0
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5 Star Review
Mar 13,2019
By:
'Valentina'
Mar 13,2019
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: BN43
Lettings (as a Tenant)
Rent PCM: £950
Postcode: BN43
0
people found
this helpful
Paige followed us all the way thru our tenancy in shoreham and she has always been very friendly and helpful for anything we needed.
The best agent we had until now.
My lets, compared to other letting agency, is very organised and professional.
Thank you ...
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0
people found
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5 Star Review
Oct 05,2018
By:
'Nina'
Oct 05,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Landlord)
Postcode: BN1
0
people found
this helpful
Jodie was both professional and friendly. She gave me excellent advice throughout, marketed the property effectively and found a selection of possible tenants. She kept me informed at all times and answered any questions quickly....
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Comment on agent fees
Fair
0
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5 Star Review
Sep 28,2018
By:
'John'
Sep 28,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN43
Lettings (as a Tenant)
Postcode: BN43
0
people found
this helpful
I've rented and owned for 30+ years. In all the renting experiences I have had, I have not had anyone as reliable, practical, attentive to detail and flexible as Paige. I'd love to balance this with something that I was unhappy about - but I can't. ...
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Comment on agent fees
Average.
0
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“Excellent service from Jodie...”
5 Star Review
Aug 17,2018
By:
'Dawn'
Aug 17,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN2
Lettings (as a Landlord)
Postcode: BN2
0
people found
this helpful
Highly recommend MyLets. I was little nervous as the office is in Hove yet our property in Kemptown yet Jodie rented the property within just 3 days. Jodie has been terrific to deal with, she went above and beyond my expectations to help organise the flat ...
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Comment on agent fees
ok
0
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“Most patient and efficient...”
5 Star Review
Jun 10,2018
By:
'jacqueline'
Jun 10,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN43
Lettings (as a Landlord)
Postcode: BN43
0
people found
this helpful
Paige has been both efficient, reliable and patient over the last two and a half years in both arranging tenants and organising repairs and maintenance with my flat. Also in responding to my concerns .
I have appreciated her help and reliability....
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Comment on agent fees
Average at 10%
0
people found
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4 Star Review
Apr 25,2018
By:
'G.'
Apr 25,2018
Services: Lettings (as a Landlord)
Rent PCM: £820
Would you recommend?: Yes
Postcode: BN10
Lettings (as a Landlord)
Rent PCM: £820
Postcode: BN10
0
people found
this helpful
Kirsten was always very professional in all her dealings. Statements were prompt and accurate and any issues with the property were accompanied with potential solutions; just what I needed.
I also dealt with Ms. J Collins and she was red hot helping solve any problems....
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Comment on agent fees
Fees seemed to be standard and certainly not exorbitant.
0
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5 Star Review
Apr 23,2018
By:
'Marsha'
Apr 23,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN43
Lettings (as a Tenant)
Postcode: BN43
1
people found
this helpful
Paige was very responsive and efficient throughout the initial inquiry and referencing process. She was very patient and ensured we were happy with the information provided....
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Comment on agent fees
Fees are a bit on the higher end, but appreciate many other agents charge more. However, would like to see a discount when there are two applicants instead of paying double the fees.
1
people found
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5 Star Review
Apr 12,2018
By:
'Franklin'
Apr 12,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN2
Lettings (as a Tenant)
Postcode: BN2
0
people found
this helpful
Emma was such a pleasure to deal with throughout. Always helpful and responded quickly when there was a minor issue with the property.
Always smiling when you go into the office and her customer service was 10/10.
An asset to your company!...
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0
people found
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“I have rented from My Lets for the previous year ......”
5 Star Review
Dec 05,2017
By:
'Harriet'
Dec 05,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN2
Lettings (as a Tenant)
Postcode: BN2
0
people found
this helpful
I have rented from My Lets for the previous year and have always found them helpful and professional.
Throughout my tenancy they were always quick to respond and help out when problems arose.
Having just moved out recently, My Lets continued to be helpful and ...
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0
people found
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“Jodie has been managing the rental of my flat in ......”
4 Star Review
Nov 23,2017
By:
'PRESTON'
Nov 23,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN16
Lettings (as a Landlord)
Postcode: BN16
1
people found
this helpful
Jodie has been managing the rental of my flat in Brighton for more than a year. She is extremely professional in every way. Her communication is clear, direct and honest. Jodie responds quickly and I feel I can trust her judgement....
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Comment on agent fees
Satisfactory
1
people found
this helpful
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“My experience with My Lets has been very pleasant. I ......”
5 Star Review
Oct 04,2017
By:
'Karen'
Oct 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN3
Lettings (as a Tenant)
Postcode: BN3
1
people found
this helpful
My experience with My Lets has been very pleasant. I was a tenant with them for 3 years and all communications with the staff at My Lets has been very professional and helpful. I would definitely recommend them and would use them again. Polite and friendly ...
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1
people found
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“Very helpful and efficient. Could not have asked for a ......”
5 Star Review
Oct 03,2017
By:
'Alex'
Oct 03,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
1
people found
this helpful
Very helpful and efficient. Could not have asked for a better agent to help me move from London to Brighton. Many thanks to Jodie and the team!...
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Comment on agent fees
The fees are standard, but it is annoying that you have to use their cleaning services at the end of the tenancy.
1
people found
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“Jodie was very professional, quick and accommodating. I was mostly ......”
5 Star Review
Sep 26,2017
By:
'Gabriella'
Sep 26,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
1
people found
this helpful
Jodie was very professional, quick and accommodating. I was mostly in contact with her through email, and there was no problems at all. Also - I love my new place....
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1
people found
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“Absolutely awful. Avoid this agency!!!! On moving into our property ......”
1 Star Review
Sep 20,2017
By:
'Coleman'
Sep 20,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN2
Lettings (as a Tenant)
Postcode: BN2
1
people found
this helpful
Absolutely awful. Avoid this agency!!!! On moving into our property there were an unacceptable number of things wrong with the property - smashed windows, door knobs missing, it hadn't been cleaned properly, debris in the garden, hob not working. 3 weeks in and we get a ...
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Comment on agent fees
Absolutely extortionate !!!!!!!!!!!!!!
1
people found
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“AWFUL AVOID - withhold deposits, don't know how to register ......”
1 Star Review
Jun 21,2017
By:
'Vinnie'
Jun 21,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
4
people found
this helpful
AWFUL AVOID - withhold deposits, don't know how to register dwellings correctly with electricity companies. When highlighting issues, you receive mere lip service with no intention of fixing the problem. Cowboys....
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4
people found
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“Excellent agent who treats tennants like people. Very helpful. A ......”
5 Star Review
Apr 05,2017
By:
'BKB'
Apr 05,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN3
Lettings (as a Tenant)
Postcode: BN3
0
people found
this helpful
Excellent agent who treats tennants like people. Very helpful. A rare find in estate agents! Agency is quick to repond with maintenance issues, overall the best estate agent I have dealt with as a tennant....
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0
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“Rude, unhelpful and deceptive.Not only did they fail me ......”
1 Star Review
Feb 22,2017
By:
'KT'
Feb 22,2017
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: BN2
Lettings (as a Tenant)
Rent PCM: £550
Postcode: BN2
4
people found
this helpful
Rude, unhelpful and deceptive.
Not only did they fail me as a longstanding tenant, but I discovered after leaving that they had also failed my landlord by trying to withhold from them money they'd kept from me.
Typically difficult when it came to the return ...
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Comment on agent fees
Fairly standard for Brighton
4
people found
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“I recently set up a viewing with My Lets and ......”
1 Star Review
Jan 05,2017
By:
'Bing'
Jan 05,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN3
Lettings (as a Tenant)
Postcode: BN3
3
people found
this helpful
I recently set up a viewing with My Lets and was very unimpressed with the service. When I arrived at the property, 6 other people were there to view the flat, and I had not been informed it was a group viewing. The flat was a ...
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3
people found
this helpful
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“I have been a landlady for over 20 years and thought ......”
4 Star Review
Dec 16,2016
By:
'Very'
Dec 16,2016
Services: Lettings (as a Landlord)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Landlord)
Rent PCM: £1050
Postcode: BN1
1
people found
this helpful
I have been a landlady for over 20 years and thought I would try a new letting agent to find a tenant - I have not regretted my decision. Mylets is very professional, courteous and patient! I would definitely employ them again....
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1
people found
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“The whole process was really easy, efficient and informative, from ......”
5 Star Review
Dec 09,2016
By:
'Christine'
Dec 09,2016
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Rent PCM: £700
Postcode: BN1
0
people found
this helpful
The whole process was really easy, efficient and informative, from the viewing to the signing and Jodie was really friendly and helpful...
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Comment on agent fees
Fees were reasonable and cheaper than other agents that have treated me worse
0
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“After disappointing start * which was vague and did not inspire ......”
3 Star Review
Sep 09,2016
By:
'Luli'
Sep 09,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN13
Lettings (as a Tenant)
Postcode: BN13
0
people found
this helpful
After disappointing start * which was vague and did not inspire confidence, Bryony Long took over and was excellent in every respect, Five stars!...
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Comment on agent fees
Average
0
people found
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“This is my first experience of having an agent manage ......”
5 Star Review
Sep 02,2016
By:
'Celia'
Sep 02,2016
Services: Lettings (as a Landlord)
Rent PCM: £1
Would you recommend?: Yes
Postcode: BN2
Lettings (as a Landlord)
Rent PCM: £1
Postcode: BN2
0
people found
this helpful
This is my first experience of having an agent manage a property for me, and I have been encouraged by Bryony's efficiency and that she always replies promptly and politely to any queries I may have....
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Comment on agent fees
good
0
people found
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“I have been a tenant for the past five years ......”
5 Star Review
Aug 23,2016
By:
'Stephen'
Aug 23,2016
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: BN43
Lettings (as a Tenant)
Rent PCM: £600
Postcode: BN43
0
people found
this helpful
I have been a tenant for the past five years and have enjoyed it immensely.
The staff are friendly and kind, especially Paige.
I see myself living here for many years to come....
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Comment on agent fees
Excellent
0
people found
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“Our experience of the service from Paige has been excellent. ......”
5 Star Review
Aug 11,2016
By:
'Frank'
Aug 11,2016
Services: Lettings (as a Landlord)
Rent PCM: £1
Would you recommend?: Yes
Postcode: BN43
Lettings (as a Landlord)
Rent PCM: £1
Postcode: BN43
0
people found
this helpful
Our experience of the service from Paige has been excellent. She has kept us informed of progress with the issues with letting the flat and provided a good link between us and the tenants. Helpful and a pleasure to work with....
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Comment on agent fees
The right level for the work involved.
0
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“Paige has provided excellent service and support to us in ......”
4 Star Review
Aug 11,2016
By:
'Peter'
Aug 11,2016
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: BN43
Lettings (as a Landlord)
Rent PCM: £850
Postcode: BN43
0
people found
this helpful
Paige has provided excellent service and support to us in helping to communicate and negotiate with tenants and services.She has always provided calm and considerate assistance....
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Comment on agent fees
Competitive
0
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“I have been with Stephanie Reed since I bought my ......”
5 Star Review
Jul 08,2016
By:
'John'
Jul 08,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN43
Lettings (as a Landlord)
Postcode: BN43
0
people found
this helpful
I have been with Stephanie Reed since I bought my flat some five years ago & I have been very pleased with the service I have received. Paige has always been efficient, dealing with queries/maintenance work/ invoices etc promptly, effectively and professionally. I am really ...
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Comment on agent fees
I'm on 10%.of the rent which I think these days is reasonable.
0
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“As a tenant in Shoreham for the past two years, ......”
4 Star Review
Jun 30,2016
By:
'Lee'
Jun 30,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN43
Lettings (as a Tenant)
Postcode: BN43
0
people found
this helpful
As a tenant in Shoreham for the past two years, I'd just like to say how helpful, friendly and professional Paige has been with all my dealings with the office.
She is always quick to help, and sorts out inquires in a prompt, polite manner.
...
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Comment on agent fees
good
0
people found
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“I have total confidence in leaving my property is Paige's ......”
5 Star Review
Jun 30,2016
By:
'Paige'
Jun 30,2016
Services: Lettings (as a Landlord)
Rent PCM: £825
Would you recommend?: Yes
Postcode: BN43
Lettings (as a Landlord)
Rent PCM: £825
Postcode: BN43
0
people found
this helpful
I have total confidence in leaving my property is Paige's more than capable hands. A true professional. Very efficient. Good communications and pleasant....
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Comment on agent fees
Good service and sensible fees
0
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