“Really poor service! They hardly respond to email's, take ages ......”
1 Star Review
Dec 16,2016
By:
'Worst'
Dec 16,2016
Branch: Croydon, 263 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: CR52
Branch: Croydon, 263 High Street
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: CR52
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Really poor service! They hardly respond to email's, take ages to get back to you and have no urgency about anything. The house we moved into was disgusting! There was dog faeces in the garden (from previous owners), property had not been cleaned properly, damp stains all on walls, paint peeling off the ceilings, washing machine not working, water pipe leaking (making it hard to use). Then issues got worse.. the water was leaking so bad that it got into the electrics (causing them to trip), and then the plumber said the water heater was a danger and should not be used! So our house was deemed uninhabitable. Yet still no urgency for things to be sorted. We were having to contact them continuously and still are! We moved back home after 2 weeks but are still being charged for a full months rent! Worst experience of my life! First move from home and choosing streets ahead was one of the worst decisions we have ever made!!
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