Nov 04,2017
By: 'Vivek Jayarajan'
Nov 04,2017
6 people found
this helpful
I would rate 0 stars for streets ahead as they made us go through hell - Please don't go anywhere near them at all. * We were supposed to move into a new rented apartment last Saturday -when we went there to collect the keys , the house was not in a position to move in and we did not see any representative from streets ahead - The person who came in was just a third party agent who had come to do the inventory checks. He had to write down almost 2 pages of things that needed to be changed/repaired and he agreed with us that the house is not in a position to move in. We went home disappointed and few mins later we got a call from streets ahead asking us to come to their office to talk about the contract. When we reached there, they made us aware that the house was on the sale market for the past 6 months and they want us to sign a new clause stating that we had to move out within 30 days if the house gets sold. This was informed to us on our move in date. Initially when we approached streets ahead , we had told their letting agent Myles that we are looking for a place to stay for the long term and when we viewed this property - he told us that staying long term won't be a problem. They were prompt in asking us to pay the deposits but on Saturday they informed us that the landlord hadn't signed the contract. Initially we thought we had no other choice but to sign the contract but luckily we didn't. We went ahead and asked for some expert advice and also we checked online in the sales market and the house was shown as already under offer. We understood that streets ahead had cheated us. We clearly declined to signing the contract and they told us that we won't be getting the house. Initially they were not ready to return our deposit but when we told that we would take legal action - they agreed to returning the full amount. They gave us lame excuses stating that their selling department didn't let them know that this house was on sale.

We were clearly cheated here and we don't want anyone else to go through this trauma. I had asked multiple times about the contract to our letting progressor Layla and all she mentioned was that its a standard 1 year contract with a break clause after 6 months. We informed our current landlords to whom we had already given notice. Luckily hearing our situation, then agreed to extend our contract. Hence we have a place to live now. Streets ahead could have made us homeless. It was so easy for them to say that the house was on the sale market for the last 6 months and their letting dept did not know about this. When we went to view this flat , Myles had told us that staying there for the long term won't be a problem at all and look what happened and where we ended up.

This is not the first time we are having a bad experience with them. We had looked for another property with them - out letting agent was Myles(same as the one for other property) who seemed genuine and initially he told us that the landlord had accepted our offer .Then after few days he came back stating that the landlord has backed out. That time also we had to tell our owners that we won't be moving out as the offer was declined. Myles wanted us to write a good feedback for him after we decided to go for the 2nd property which he showed us(the one mentioned above) which we did - but we have removed it now. We have had to go through so much trouble/stress because of these cheaters who don't know to keep up their word. They just know to take money from you - they don't care what happens after that. So Beware....
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Streets Ahead

263 High Street Croydon
Greater London

020 8686 8686

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