North Oxford Property Services
Oxford, OX2
1.4/5, 77 reviews
12% recommended
25% lettings valuation accuracy
24% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“In my experience this agency represents substandard properties and landlords ......”

Share on :
Oct 25,2016
Minithumbdown
By: 'Curtis'
Oct 25,2016
14 people found
this helpful
In my experience this agency represents substandard properties and landlords who try to take advantage of students. I would recommend using this service to anyone who likes to waste their time and money
Comment on agent fees
My property was worth not worth the rent I paid. I had a tiny room which wasn't properly furnished
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

North Oxford Property Services
47 Walton Street
Oxford
Oxfordshire
OX2 6AD
01865 311745

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 25% 24% £394 £2,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 7 61 0 0 0 0 0 7
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Be aware!...”

Share on :
Mar 31,2023
Minithumbdown
By: 'Simo'
Mar 31,2023
0 people found
this helpful
Terrible Service in the past where twice at the end of the tenancy agreement keptpart oor all the deposit. Be aware!...
read full review
Was this helpful? Yes

“The truth about NOPS Agency...”

Share on :
Nov 19,2022
Minithumbdown
By: 'Sofia'
Nov 19,2022
1 people found
this helpful
I never write reviews but I think this can help many people. Especially students, which in most cases are treated with much insignificance. NOPS it's a complete scam. We had many problems with the house in September. The house did not cover the furnished criteria ...
read full review
Was this helpful? Yes

“I can't say we weren't warned against NOPS.......”

Share on :
Dec 20,2021
Minithumbdown
By: 'Incognito'
Dec 20,2021
6 people found
this helpful
I can't say we weren't warned against NOPS. Six months ago some friends and I were (desperately) searching for a new house. In our search for new housemates, we met a wise old Oxford grad student, who told us: there is one rule of renting ...
read full review
Was this helpful? Yes

“STAY AWAY FROL NOPS!!!!!...”

Share on :
Sep 07,2021
Minithumbdown
By: 'Carlos'
Sep 07,2021
6 people found
this helpful
I don’t usually write reviews but I’m trying to help other people waste as much money and time and sadness as me. WORST experience of my life dealing with an agent, and in general , I haven’t been this mistreated in my life ...
read full review
Was this helpful? Yes
By: nE
Oct 09, 2021
View all comments (1)
Feel sorry for you, had such a similar experience. Shocking!! ...

“My year living in a property from NOPS was ho......”

Share on :
Aug 25,2021
Minithumbdown
By: 'ANON'
Aug 25,2021
6 people found
this helpful
My year living in a property from NOPS was horrific and stays with me years on. Shocking. Times without a stair case. Mouldy. Electric shocks from shower. Flooding. Leaks… the list goes on. The impact was visible on everyone’s health of living in such ...
read full review
Was this helpful? Yes

“their treatment of tenants is appalling. They......”

Share on :
Jun 12,2021
Minithumbdown
By: 'i.a'
Jun 12,2021
7 people found
this helpful
their treatment of tenants is appalling. They lie to them, humiliate them, and seemingly try to prevent them from securing basic housing. This appalling treatment of tenants is often rooted in prejudice against tenants on universal credit and manifests as unlawful discrimination....
read full review
Was this helpful? Yes

“Damp mouldy house, deposit nightmare, unhelpful service....”

Share on :
Nov 30,2020
Minithumbdown
By: 'Josh'
Nov 30,2020
12 people found
this helpful
Ridiculously damp house, made most of the tenants ill. Clothes wouldn't dry when hung up and were left with a stale smell on them. The old dehumidifier present in my bedroom should've been a sign of things to come, as well as the broken shelves ...
read full review
Was this helpful? Yes

“I've been through many many estate agents in my lifetime. ......”

Share on :
Nov 25,2020
Minithumbdown
By: 'Owen'
Nov 25,2020
7 people found
this helpful
I've been through many many estate agents in my lifetime. Of all of them, these are by far the worst. I thought the experience was below average already until they tried to charge me for my deposit. Things like £60 to change a light bulb, £300 for ...
read full review
Was this helpful? Yes

“The worst letting agent/ property manager eve......”

Share on :
Oct 27,2020
Minithumbdown
By: 'zel'
Oct 27,2020
9 people found
this helpful
The worst letting agent/ property manager ever. We moved into a student house in Oxford in early October 2020 and since then we have been dealing with a half functioning house. Not only was furniture missing or broken when we moved in, NOPS have been unreasonable ...
read full review
Was this helpful? Yes

“The worst people I have ever dealt with in my......”

Share on :
Sep 16,2020
Minithumbdown
By: 'Christine'
Sep 16,2020
4 people found
this helpful
The worst people I have ever dealt with in my life. Both, NOPS, and Rentguru are low-life scums. They don't give a shit about anything. They never gave my deposit back even though I left the room better than how I found it when I ...
read full review
Was this helpful? Yes

“Literally the worst agents EVERRRR. Bunch of ......”

Share on :
Sep 02,2020
Minithumbdown
By: 'Katherine'
Sep 02,2020
5 people found
this helpful
Literally the worst agents EVERRRR. Bunch of crooks constantly maniupilating you for payments after payments while providing less than average service. In fact the poorest service ever...
read full review
Was this helpful? Yes

“First off I'd like to point out that the majo......”

Share on :
Jun 30,2020
Minithumbdown
By: 'Ben'
Jun 30,2020
2 people found
this helpful
First off I'd like to point out that the majority of this review will be directed at the rent guru who work in partnership with NOPS who I found to be worse than NOPS themselves, hence only 2 stars. What limited communication I did have with ...
read full review
Was this helpful? Yes

“Yet another negative review for NOPS. I shoul......”

Share on :
Oct 07,2019
Minithumbdown
By: 'Nelson'
Oct 07,2019
5 people found
this helpful
Yet another negative review for NOPS. I should have read the reviews before renting from them, but given the time of year -sep- there were very few agency options left on the market (The real reviews ). When I moved to the flat, it had a ...
read full review
Was this helpful? Yes
By: Leila
Sep 19, 2020
View all comments (1)
I should have read the comments as well... there were not a lot of options left so I had to deal with them. I visited beforehand a flat. When I was about to pay they told me it was not available anymore but another one in the same building was available. And here I am in a old and dirty place when the other was renovated. The word? I am paying 50£ more than the other one for a flat in very poor condition... ...

“This is not a reputable company at all , in m......”

Share on :
Sep 12,2019
Minithumbdown
By: 'Susan'
Sep 12,2019
4 people found
this helpful
This is not a reputable company at all , in my opinion. Although the house that was rented for my son plus 3 other students was OK, it was not professionally cleaned when they arrived yet they wanted to charge for professional cleaners once the lease was ...
read full review
Was this helpful? Yes

“AWFUL! Avoid at all costs!...”

Share on :
Aug 20,2019
Minithumbdown
By: 'Lilly'
Aug 20,2019
2 people found
this helpful
AWFUL! I have put a number of complaints in about the property I am renting which is far to small and way over priced! For them to put off ever coming to fix the issues I have raised! I rarely get 24 hours notice of when ...
read full review
Was this helpful? Yes

“AVOID AT ALL COST...”

Share on :
Aug 07,2019
Minithumbdown
By: 'Vulcania'
Aug 07,2019
6 people found
this helpful
After a year of renting with NOPS, there are too many individual instances of frustration for me to fit into this Google Review. The gist is: NOPS exploits the oligopolized structure and lack of accomodation on the Oxford Student letting market by renting out low-quality ...
read full review
Was this helpful? Yes

“Con Artists...”

Share on :
Dec 11,2018
Minithumbdown
By: 'Student'
Dec 11,2018
10 people found
this helpful
These people enjoy the exploitation of ill-informed student tenants, which turns out to be their shiny business model in an oligopoly. They will rinse and charge you extremely disproportionate fees where they can, particularly on insignificant and nuanced issues allowing them to keep students in ...
read full review
Comment on agent fees
Bad, dispraportionate costs.
Was this helpful? Yes

“NOPS = HELL MONGERS...”

Share on :
Sep 17,2018
Minithumbdown
By: 'Down'
Sep 17,2018
14 people found
this helpful
Where to begin. I rented from these con artists for three years, and only stayed with them because I was too poor to afford the fees to put down on another place and was able to transfer my deposit from one flat to another. They ...
read full review
Comment on agent fees
All a rip off
Was this helpful? Yes

“Please DO NOT USE NOPs...”

Share on :
Sep 13,2018
Minithumbdown
By: 'Claire'
Sep 13,2018
15 people found
this helpful
We used NOPs to rent a property in Jericho last year. They were generally unhelpful, disorganised and unprofessional. When we complained about various maintenance issues, they often would ignore our emails or when they did respond it would take weeks, even months, to get the ...
read full review
Comment on agent fees
Extortionate
Was this helpful? Yes

“Appalling experience...”

Share on :
Jun 25,2018
Minithumbdown
By: 'A'
Jun 25,2018
16 people found
this helpful
Shortly after moving in, we realised that there were RATS in the house (located near Abingdon Road). After one extenuating month the property manager and the landlord finally decided to move some of the kitchen furniture, revealing a large crack in the floor from where ...
read full review
Comment on agent fees
Nasty contract termination fee
Was this helpful? Yes
By: a tenant
Sep 02, 2018
View all comments (1)
There are rats holes in the flat when I moved in, and I complaint to them for eight times, they do not take any actions to deal with it. ...

“Clean, modern apartment...”

Share on :
Mar 19,2018
Minithumbup
By: 'Sarah'
Mar 19,2018
6 people found
this helpful
We stayed in one of the apartments close to the city centre and were very pleased with accommodation and services. A modern, clean apartment. Pretty good customer service, no better or worse than the other letting agents we've dealt with. While we stayed there was ...
read full review
Was this helpful? Yes

“Rude, arrogant and condescending rip off merchants. They tried to ......”

Share on :
Jan 03,2018
Minithumbdown
By: 'Got'
Jan 03,2018
21 people found
this helpful
Rude, arrogant and condescending rip off merchants. They tried to charge an extremely over inflated cleaning bill from Colleen the cleaner. 23 hours to clean a house. When I questioned the time and asked for a breakdown she said we do move the chairs. We got ...
read full review
Comment on agent fees
Extortionate
Was this helpful? Yes

“Crooks. Moved into a disgusting house which they dared claim ......”

Share on :
Oct 23,2017
Minithumbdown
By: 'student'
Oct 23,2017
21 people found
this helpful
Crooks. Moved into a disgusting house which they dared claim had been cleaned. Washing machine was already broken and yet they charged us for it. Make sure you read the tenancy agreement fully and see how shady it is before you sign. For example, if ...
read full review
Was this helpful? Yes

“Never use this bunch of cowboys - they lie they ......”

Share on :
Oct 12,2017
Minithumbdown
By: 'V'
Oct 12,2017
21 people found
this helpful
Never use this bunch of cowboys - they lie they cheat and they do NOT return deposits! They let sub standard property and then have the cheek to demand money for cleaning - £300??? When 3 students had cleaned the property - they are a bunch of ...
read full review
Comment on agent fees
Do NOT rent a property from them - simple they are cheats and liars.
Was this helpful? Yes

“NOPS has been the least professional and most unethical rental ......”

Share on :
Sep 27,2017
Minithumbdown
By: 'Cheated'
Sep 27,2017
22 people found
this helpful
NOPS has been the least professional and most unethical rental company we have ever interacted with. There with problems while we were in the unit (including unaddressed excessive mold) as well as while trying to get our deposit back. Avoid at all costs....
read full review
Was this helpful? Yes

“We have been renting a student property with NOPS for ......”

Share on :
Sep 20,2017
Minithumbup
By: 'helen'
Sep 20,2017
4 people found
this helpful
We have been renting a student property with NOPS for my daughter and her two friends, Hannah George, has always been really helpful and quick to respond to any questions, it's very precieus for Foreigner ....
read full review
Comment on agent fees
it's correct
Was this helpful? Yes

“NOPS is an incredibly scammy company. They have a dodgy ......”

Share on :
Sep 14,2017
Minithumbdown
By: 'Aidan'
Sep 14,2017
20 people found
this helpful
NOPS is an incredibly scammy company. They have a dodgy connection with a local cleaning company and will try and charge you a £600 'cleaning fee' even after professional cleaning has been done at the end of a tenancy. When reporting a creaky and clearly broken ...
read full review
Was this helpful? Yes

“The absolute worst. Some things:- They mistyped four out ......”

Share on :
Sep 13,2017
Minithumbdown
By: 'Betteredge'
Sep 13,2017
19 people found
this helpful
The absolute worst. Some things: - They mistyped four out of five of our email addresses when sending out the tenancy paperwork, so once we figured this out we had to scramble to get everything ready in the final few days before the tenancy started. (...
read full review
Comment on agent fees
Bad. See above: the fee for sending a checkout report to the landlord was subtracted from our deposit.
Was this helpful? Yes

“Mould ridden, damp and electrically unsafe house. NOPS response was ......”

Share on :
Sep 02,2017
Minithumbdown
By: 'Dr'
Sep 02,2017
19 people found
this helpful
Mould ridden, damp and electrically unsafe house. NOPS response was to blame student lifestyle.....even prior to tenancy. Poor quality standard at huge cost. Constant requests for rectification of issues were poorly dealt with or ignored. A very expensive lesson learned!...
read full review
Was this helpful? Yes

“NO STARS IS NOT AN OPTIONNOPS are a Dreadful Company. ......”

Share on :
Aug 15,2017
Minithumbdown
By: 'Parent'
Aug 15,2017
22 people found
this helpful
NO STARS IS NOT AN OPTION NOPS are a Dreadful Company. Handed over keys to my daughter's shared house with ongoing works and electrical wires sticking out of wall by her bed. They couldn't care less if she had been electrocuted! Fire door had recently ...
read full review
Comment on agent fees
Very expensive
Was this helpful? Yes

Tenant Fees

Holding Deposit (per tenancy)

1 weeks rent

Last updated on 04/06/2019, 3:49 PM by Buddy Swailes

Tenancy Deposit

5 Weeks Rent

Last updated on 04/06/2019, 3:55 PM by Buddy Swailes

Lost Keys

Lost Key Replacement or Change of Lock or Locks

Last updated on 04/06/2019, 3:56 PM by Buddy Swailes

Early Termination

Early Termination Charge For Vacating Tenant £50.00 inc VAT

Last updated on 04/06/2019, 3:54 PM by Buddy Swailes

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by North Oxford Property Services, Oxford OX2 6AD



Find the Best Agent to
Sell or Rent Your Home