“Absolutley terrible, made an appointment to view a house that ......”
1 Star Review
Aug 16,2011
By:
'Sarah'
Aug 16,2011
Branch: Derby, Capital House Pride Place, Pride Park
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Derby, Capital House Pride Place, Pride Park
Sales (Prospective customer)
Postcode:
1
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Absolutley terrible, made an appointment to view a house that we were extremley interested in buying. We had spoken with the estate agent guy called Dominic, over a two day period. He didnt bother to turn up, after ringing three times asking where on earth he was, the guy turned round and said it doesnt look like he was coming. No phone call or nothing, it has put us off buying the house from them now. We had stood thee for 45 minutes waiting. We asked if someone could come down now to see us, nobody could come. He said they had appointmnents later on in the evening, after saying to us 530 was the latest time they could do. Seems like they tell lies and are extremley unproffessional. Then he said he could do the next day but we had other appointments to view other hosues. All in all I would not recommend!
What agent could do to change your mind?
Turned up, gave better customer service and as they had not turned up they could have made more of an effort to ensure we had another appointment
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