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Derby, DE24

2.7/5, 14 Reviews
43% Recommended

50% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

33% letting fee satisfaction

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"Aggressive Coercive..."

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1 Star Review

By : 'Lucky'
Services : Letting(As a Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : NG15

Apr 3, 2023
People found this helpful0

Ashley Adams are the worse estate agents to deal with, they will not only try to coerce you to rent their beatdown properties using aggressive and dodgy tactics, they advert and sell but use deception and criminal tactics to take or like they would say “retain” money paid to them like an holding fee when renting or intend to rent from them, even if you did not sign any agreement with them. When you do decide to chase them for your money to be refunded to you, they either ignore your messages, ignore your calls and finally play dumb to you. Clear advice, do not deal with them on their dead beat properties they push and do not part with your money on their promises to fix an apartment they try to sell to you that is in a bad condition. Stay clear and look out for their aggressive coercive strategy for you to pay them holding fees, they will eventually lash and leech onto your money paid to them on professional terms on trust and won’t give it back to you when you come to the realisation that you can not possibly rent the deadbeat down property they push and try to sell you to rent from them.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales50%100%£130,000£130,000
Lettings0%33%£450£850
Address

Ashley Adams
Capital House Pride Place, Pride ParkDerby, Derbyshire
DE24 8QR
01332 200700

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Ashley Adams Branches (View All 5)
Molly was fantastic ...

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5 Star Review
UserName

Molly

By : 'Tony'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE1

Nov 29, 2024
People found this helpful0

Molly was fantastic throughout our rental process great communication and more than helpful. A credit to Ashley Adam’s team. Thank... Read Full Review

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Laurren came round to put a ...

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5 Star Review
UserName

Lauren

By : 'Paul'
Services : Surveying
Would you recommend ? : Yes
Postcode : DE23

Nov 27, 2024
People found this helpful0

Laurren came round to put a value on our property, very professional and lots of info. Avery good and well job... Read Full Review

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No regard to your privacy ...

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1 Star Review
UserName

penny

By : 'Lisa'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : DE73

Jun 18, 2024
People found this helpful0

No regard to your privacy while they are responsible for the sale of your property, they let potential buyers into your house without gaining your permission or giving you warning, also terrible at responding and keeping you updated with complaints, avoid at all... Read Full Review

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Very ...

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1 Star Review

By : 'Crypto'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE1

Dec 12, 2023
People found this helpful0

Very unprofessional they get you committed and try to coerce you into taking apartment. Very very... Read Full Review

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A complete ...

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1 Star Review

By : 'Samah'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : DE1

Aug 7, 2023
People found this helpful0

Disappointed ! They will win you over before signing the contract but once you do, you are no longer a priority! We have moved in 3 weeks ago, they didn’t hand us a post mail key which is a necessity! What’s the point of getting a permanent address if you can’t get a ... Read Full Review

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Aggressive Coercive ...

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1 Star Review

By : 'Lucky'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : NG15

Apr 3, 2023
People found this helpful0

Ashley Adams are the worse estate agents to deal with, they will not only try to coerce you to rent their beatdown properties using aggressive and dodgy tactics, they advert and sell but use deception and criminal tactics to take or like they would say “retain” money paid to... Read Full Review

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Amazing, thank you so ...

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5 Star Review
UserName

Matthew

By : 'Jo'
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : Yes
Postcode : DE22

Nov 7, 2022
People found this helpful0

After spending months slowly losing faith in my house being sold I decided to swap agents and gave Ashely Adams a call…my only regret is that I didn’t use them in the first place!! Emily has been amazing from start to finish, explaining everything I needed to know, getting back ... Read Full Review

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Excellent service. Very ...

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5 Star Review

By : 'Matt'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE73

Nov 1, 2022
People found this helpful0

Excellent service. Very professional and made a complicated process much more smooth and easy. Would recommend to friends in process of... Read Full Review

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I was recommended Mortgage ...

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5 Star Review
UserName

Mathew

By : 'T'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE1

Jul 3, 2022
People found this helpful0

I was recommended Mortgage consultant, Matthew Thomas when viewing properties listed by Ashley Adam. The service provided by Matthew was professional and extremely helpful, not only did he make my experience with Ashley Adams stress free but also went above an beyond In the pursuit of my first... Read Full Review

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We were first time buyers, ...

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5 Star Review
UserName

Mathew

By : 'Ernesto'
Services : Mortgages
Sold price : £130000
Would you recommend ? : Yes
Postcode : NG21

May 11, 2022
People found this helpful0

We were first time buyers, without any information about the process, thanks God we found the right person to look after us, Mathew was patient, kind, respectful and very professional, always one step forward from the moment, following our process at all times. Honestly he is 100%, and we already ... Read Full Review

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We arranged to view a ...

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1 Star Review

By : 'livz1979'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No

Nov 10, 2011
People found this helpful2

We arranged to view a property with them at 10.45am, that time being arranged as we were viewing other properties before that, they left a message on our house phone at 10.02am to say we could no longer view it. Poor customer service. wasted our time would have thought if they wanted our custom in... Read Full Review

Comments (1)
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By : Branch Manager

Jun 20, 2012

I apologise for the delayed response and also that you were dis-satisfied with our service. Please be assured that we aim to meet all our customers needs, but unfortunately in this instance we were...


Absolutley terrible, made an ...

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1 Star Review

By : 'Sarah'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No

Aug 16, 2011
People found this helpful1

Absolutley terrible, made an appointment to view a house that we were extremley interested in buying. We had spoken with the estate agent guy called Dominic, over a two day period. He didnt bother to turn up, after ringing three times asking where on earth he was, the guy turned round and said it... Read Full Review


What agent could do to change your mind?

Turned up, gave better customer service and as they had not turned up they could have made more of an effort to ensure we had another appointment

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Do not trust Ashley Adams ...

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1 Star Review

By : 'z'
Services : Conveyancing
Would you recommend ? : No

Jun 19, 2011
People found this helpful1

Do not trust Ashley Adams with your house keys, they LOST ours. A state agent who could not look properly into their clients house keys. They don't even know it not until the house viewing began when they could not produce our keys. It took weeks and tons of calls from us, finally we talked to... Read Full Review

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They were only interested in ...

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1 Star Review

By : 'unhappy'
Services : Sales( As a Vendor )
Would you recommend ? : No

May 6, 2009
People found this helpful1

They were only interested in making sale and on talking to the buyer of our house they seemed to have been told lies and half truths to get them to buy. It would appear we lost out on the best deal becuase Ashley Adams were so desperate to sell....and were working on behalf of the buyer and not us... Read Full Review

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1 - 14 of 14 items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Ashley Adams, Derby DE24 8QR