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Ashley Adams

4.6/5, 132 Reviews
92% Recommended

60% sales valuation accuracy

84% letting valuation accuracy

85% sales fee satisfaction

85% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales60.00%85%£130,000£300,000
Lettings84%85%£390£2,100
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
370697123328
Address

Ashley Adams
37-38 IrongateDerby, Derbyshire
DE1 3GA
01332 202040

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Ashley Adams Branches (View All 5)
Bad ...

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1 Star Review

By : 'Gary'
Branch : Belper Office, 1 - 3 Bridge Street
Services : 3
Sold price : £300000
Would you recommend ? : No
Postcode : DE22

3 Oct 2025
People found this helpful

Extremely poor service from start to finish. I listed my house with Ashley Adams six months and in that entire time, there were only four viewings and a single offer—yet they failed to even follow up with the buyer. On another occasion, someone was very keen to view the property, but once again ... Read Full Review

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Molly was fantastic ...

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5 Star Review
UserName

By : 'Tony'
Branch : Derby, Capital House Pride Place, Pride Park
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE1

29 Nov 2024
People found this helpful0

Molly was fantastic throughout our rental process great communication and more than helpful. A credit to Ashley Adam’s team. Thank ... Read Full Review

Comments (0)Was this helpful?:
Laurren came round to put a ...

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5 Star Review
UserName

By : 'Paul'
Branch : Derby, Capital House Pride Place, Pride Park
Services : Surveying (Surveys)
Would you recommend ? : Yes
Postcode : DE23

27 Nov 2024
People found this helpful0

Laurren came round to put a value on our property, very professional and lots of info. Avery good and well job ... Read Full Review

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RENT WITH ASHLEY ADAMS AT ...

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1 Star Review

By : 'Angela'
Branch : Derby, 37-38 Irongate
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : No
Postcode : DE1

5 Nov 2024
People found this helpful1

<p>DO NOT RENT AT MIDDLETON HOUSE, 27 ST. MARYS GATE WITH ASHLEY ADAMS!!! </p><p> Reasons: </p><p>1. Phoebe is an incompetent liar, in fact the whole business is a joke. THEY ARE TOTAL LIARS, they will tell you anything to get you to sign a tenancy agreement. Then will ... Read Full Review

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No regard to your privacy ...

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1 Star Review
UserName

By : 'Lisa'
Branch : Derby, Capital House Pride Place, Pride Park
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : DE73

18 Jun 2024
People found this helpful0

No regard to your privacy while they are responsible for the sale of your property, they let potential buyers into your house without gaining your permission or giving you warning, also terrible at responding and keeping you updated with complaints, avoid at all ... Read Full Review

Comments (0)Was this helpful?:
Very ...

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1 Star Review

By : 'Crypto'
Branch : Derby, Capital House Pride Place, Pride Park
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DE1

12 Dec 2023
People found this helpful0

Very unprofessional they get you committed and try to coerce you into taking apartment. Very very ... Read Full Review

Comments (0)Was this helpful?:
Unprofessional and ...

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1 Star Review

By : 'ali'
Branch : Derby, 37-38 Irongate
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : No
Postcode : DE1

12 Oct 2023
People found this helpful1

This is currently my third property I am renting here in Derby and the first time I am using Ashley Adams services. I can honestly say that my experience with Ashley Adams has been greatly upsetting. There seems to be no empathy for people, and they surely live up to the stereotype of being ... Read Full Review


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A complete ...

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1 Star Review

By : 'Samah'
Branch : Derby, Capital House Pride Place, Pride Park
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : DE1

7 Aug 2023
People found this helpful0

Disappointed ! They will win you over before signing the contract but once you do, you are no longer a priority! We have moved in 3 weeks ago, they didn&rsquo;t hand us a post mail key which is a necessity! What&rsquo;s the point of getting a permanent address if you can&rsquo;t get a ... Read Full Review

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Aggressive Coercive ...

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1 Star Review

By : 'Lucky'
Branch : Derby, Capital House Pride Place, Pride Park
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : NG15

3 Apr 2023
People found this helpful0

Ashley Adams are the worse estate agents to deal with, they will not only try to coerce you to rent their beatdown properties using aggressive and dodgy tactics, they advert and sell but use deception and criminal tactics to take or like they would say &ldquo;retain&rdquo; money paid to ... Read Full Review

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Amazing, thank you so ...

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5 Star Review
UserName

By : 'Jo'
Branch : Derby, Capital House Pride Place, Pride Park
Services : Sales (As a Vendor)
Sold price : £130000
Would you recommend ? : Yes
Postcode : DE22

7 Nov 2022
People found this helpful0

After spending months slowly losing faith in my house being sold I decided to swap agents and gave Ashely Adams a call&hellip;my only regret is that I didn&rsquo;t use them in the first place!! Emily has been amazing from start to finish, explaining everything I needed to know, getting back ... Read Full Review

Comments (0)Was this helpful?:
Excellent service. Very ...

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5 Star Review

By : 'Matt'
Branch : Derby, Capital House Pride Place, Pride Park
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE73

1 Nov 2022
People found this helpful0

Excellent service. Very professional and made a complicated process much more smooth and easy. Would recommend to friends in process of ... Read Full Review

Comments (0)Was this helpful?:
They are all very helpful and ...

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5 Star Review
UserName

By : 'Ada'
Branch : Derby, 37-38 Irongate
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : DE23

30 Sept 2022
People found this helpful0

They are all very helpful and good arrangement for the rental process. Now I would like to thanks their kindness ... Read Full Review

Comments (0)Was this helpful?:
I was recommended Mortgage ...

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5 Star Review
UserName

By : 'T'
Branch : Derby, Capital House Pride Place, Pride Park
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE1

3 Jul 2022
People found this helpful0

I was recommended Mortgage consultant, Matthew Thomas when viewing properties listed by Ashley Adam. The service provided by Matthew was professional and extremely helpful, not only did he make my experience with Ashley Adams stress free but also went above an beyond In the pursuit of my first ... Read Full Review

Comments (0)Was this helpful?:
Ashley Adams: Unscrupulous ...

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1 Star Review

By : 'Kene'
Branch : Derby, 37-38 Irongate
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : DE23

31 May 2022
People found this helpful0

Recently moved from New York for postgraduate research in Derby. Contacted Ashley Adams over a house I had seen on Zoopla. The first issue - after I had viewed the advertised property, signed necessary forms and paid a holding fee, I was told the property I viewed was not actually on the market, ... Read Full Review

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We were first time buyers, ...

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5 Star Review
UserName

By : 'Ernesto'
Branch : Derby, Capital House Pride Place, Pride Park
Services : Mortgages (I got a mortgage through them)
Sold price : £130000
Would you recommend ? : Yes
Postcode : NG21

11 May 2022
People found this helpful0

We were first time buyers, without any information about the process, thanks God we found the right person to look after us, Mathew was patient, kind, respectful and very professional, always one step forward from the moment, following our process at all times. Honestly he is 100%, and we already ... Read Full Review

Comments (0)Was this helpful?:
Terrible experience. We ...

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1 Star Review

By : 'Emma'
Branch : Derby, 37-38 Irongate
Services : Sales (As a Buyer)
Sold price : £235000
Would you recommend ? : No
Postcode : DE23

11 Jun 2020
People found this helpful5

Terrible experience. We phoned in an offer on a house, got told that we would need to put in a higher offer as there was another bidder, would not advise what the other bid was, raised my offer by 5k, went into the office 2 days later with documents and proof of deposit etc and was told that we had ... Read Full Review

Comments (0)Was this helpful?:
Attitude from Gutter........ ...

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1 Star Review

By : 'JASON'
Branch : Derby, 37-38 Irongate
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £795
Would you recommend ? : No
Postcode : DE23

11 Jul 2019
People found this helpful2

I arranged an appointment on a Monday to view on Wednesday and they cancelled without me being notified. When I called the office the agent said they send the cancellation to MY mobile number (BLATANT LIE). I lost one days holiday [They had my number but did not call or leave message]. she ... Read Full Review

Comments (0)Was this helpful?:
Terrible ...

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1 Star Review

By : 'DE'
Branch : Derby, 37-38 Irongate
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : DE

3 Aug 2018
People found this helpful1

Schedule an appointment and it's cancelled without being notified. When called the office the agent said they send the cancellation to a wrong mobile number. I lost one day off due to this [They have my number and they could have called me for this]. They are saying they can only apologise now ... Read Full Review

Comments (0)Was this helpful?:
Top quality mortgage advice ...

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5 Star Review
UserName

By : 'Purchaser'
Branch : Melbourne, 39 Market Place
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE22

2 Jun 2018
People found this helpful0

Paul Dixon was our expert mortgage advisor and was always easy to contact. The process had its ups and downs however Paul made sure he always had a solution and supported us efficiently and effectively through a challenging time in our lives. He worked very hard to ensure we got the best interest ... Read Full Review

Comments (0)Was this helpful?:
Do not ...

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1 Star Review

By : 'Alex'
Branch : Derby, 37-38 Irongate
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : DE1

18 May 2018
People found this helpful1

The keys to my property that they were selling have been lost. At first they claimed to have nothing to do with my property, despite the property being listed on Zoopla by them and a viewing feedback having been received. Now it appears that they did sign for the keys but cannot find them. The ... Read Full Review


Comments on Agent Fees

Only one viewing in 8 weeks. The only feedback that I received from them

Comments (0)Was this helpful?:
1 - 20 of 132 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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