Wimbledon Park, London, SW19
4.7/5, 350 reviews
95% recommended
99% sales valuation accuracy
100% sales fee satisfaction
81% lettings valuation accuracy
91% lettings fee satisfaction
Brinkleys Estate Agents - Click to Visit Our Website

“When we first saw the flat, we pointed out some ......”

Share on :
Dec 15,2014
Minithumbdown
Amelia Sharpes
By: 'Diana'
Dec 15,2014
2 people found
this helpful
When we first saw the flat, we pointed out some issues that needed to be fixed (mould, paint job) and were assured by Tony that it would all be carried out. Subsequently, we made an official and written offer upon the landlord addressing said issues and also based on an unfurnished flat.
The offer was accepted, but when the move in date arrived, nothing had been done, which was purely Brinkley's responsibility since they manage the property, and that's what the landlord pays them to do.
Furthermore, when we refused to move in in those conditions, we received an infuriating call from that Tony Da Silva, literally shouting at us that the landlord would not take the furniture out. He was incredibly rude and simply unfair.
Two days later they got rid of the furniture, but needless to say that Tony never apologised for his abusive outburst.
Also, once we moved in we found out the mould hadn't been fixed (just painted over) and had to keep calling them and arguing with Brinkley's almost every day for 3 weeks, until they finally addressed the issue.
Clearly, the landlord is not the most diligent person with his property, but it's definitely unacceptable that the company he's hired to manage it are so useless. I would avoid them.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Brinkley's Estate Agents
149 Arthur Road
Wimbledon,London
Greater London
SW19 8AB
020 3872 5309

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £53,250 £2,000,000
Lettings 81% 91% £550 £7,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
62 2 101 12 91 1 68 1 9 3
Areas covered
  • SW19
  • SW20
  • SW17
  • SW18
  • SM4
  • KT3
  • SW15
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme The Guild
Latest Properties
Images & Videos

“Outstanding...”

Share on :
Sep 09,2024
Minithumbup
Graeme Gordon
James
By: 'Sam Taylor'
Sep 09,2024
0 people found
this helpful
Graeme and James were excellent throughout the sale of our flat, despite 2 buyers pulling out after offers accepted and it seeming uncertain and unlikely at times, they remained professional, calm and collected to see things through. Thank you both! Would 100% recommend...
read full review
Was this helpful? Yes

“Excellent service; reasonably priced. I woul......”

Share on :
Sep 01,2024
Minithumbup
Graeme Gordon
By: 'Martin'
Sep 01,2024
0 people found
this helpful
Excellent service; reasonably priced. I would recommend and use again....
read full review
Was this helpful? Yes

“Very Professional Service received...”

Share on :
Jul 08,2024
Minithumbup
Graeme Gordon
By: 'Ms W Zheng'
Jul 08,2024
2 people found
this helpful
We received a first class service from Graeme Gordon of Brinkleys. He guided our property sale from start to finish & ensured everything went smoothly. I can highly recommend Graeme & his team at Brinkleys if you are buying or selling a property. 我们从 Brinkleys 的 Graeme Gordon 获得了一流的服务。他从始至终指导我们的房产销售并确保一切顺利。如果您要购买或出售房产,我强烈推荐 Graeme 和他在 ...
read full review
Was this helpful? Yes

“I recommend Brinkleys...”

Share on :
Apr 11,2024
Minithumbup
Graeme Gordon
By: 'Customer'
Apr 11,2024
0 people found
this helpful
Professional and efficient. I am grateful to the staff and especially to Graeme for helping us to sell our property quickly and at the price that we wanted. We felt guided in the process rather than pushed into taking decisions without giving a proper thought....
read full review
Was this helpful? Yes

“Good service - would recommend....”

Share on :
Feb 26,2024
Minithumbup
Graeme Gordon
James
By: 'Minna'
Feb 26,2024
0 people found
this helpful
Helpful, communicative and knowledgeable. Thanks to all the team at Brinkley's for making my first time buy a stress-free, enjoyable process!...
read full review
Was this helpful? Yes

“Top class estate agents...”

Share on :
Feb 21,2024
Minithumbup
Graeme Gordon
By: 'LUCY'
Feb 21,2024
0 people found
this helpful
Professional, efficient, friendly and all round top service. Would recommend and use again. Graeme in particular was great....
read full review
Was this helpful? Yes

“Great service...”

Share on :
Jan 03,2024
Minithumbup
James
Graeme Gordon
By: 'Nurcan'
Jan 03,2024
0 people found
this helpful
I had a great experience working with James Hilary and Graeme Gordon from Brinkleys real estate agency during my property purchase in Wimbledon. Their clear and continuous communication made the process seamless. James and Graeme's professionalism and support were instrumental in guiding me through each ...
read full review
Was this helpful? Yes

“Graeme Gordon BrinkleWimbledon park...”

Share on :
Dec 30,2023
Minithumbup
Graeme Gordon
By: 'robert bish'
Dec 30,2023
0 people found
this helpful
Graeme was brilliant Graeme was brilliant, he was in touch with me regularly with every development along the way. The sale not have always run smoothly but Graeme was undeterred and got the sale completed in good time Great service,very pleased, thanks Graeme...
read full review
Was this helpful? Yes

“Great agents...”

Share on :
Dec 21,2023
Minithumbup
Graeme Gordon
James
By: 'Nathan'
Dec 21,2023
0 people found
this helpful
Brinkleys were very helpful and steered me through the process, helping at every step of the way....
read full review
Was this helpful? Yes

“Efficient and effective...”

Share on :
Dec 18,2023
Minithumbup
Graeme Gordon
James
By: 'AG'
Dec 18,2023
0 people found
this helpful
I purchased a property through Brinkley's and Graeme was very helpful in managing the process, with great communication throughout....
read full review
Was this helpful? Yes

“Excellent customer service and support offere......”

Share on :
Dec 15,2023
Minithumbup
Graeme Gordon
By: 'Amita'
Dec 15,2023
0 people found
this helpful
Excellent customer service and support offered by Graeme Gordon at Brinkley Estate Agents in the process of sale of our house. Graeme is very professional and helpful and he took care of each and every aspect of ensuring a smooth and efficient sale of the ...
read full review
Was this helpful? Yes

“Excellent customer service and support offere......”

Share on :
Dec 15,2023
Minithumbup
Graeme Gordon
By: 'Amita'
Dec 15,2023
0 people found
this helpful
Excellent customer service and support offered by Graeme Gordon at Brinkley Estate Agents in the process of sale of our house. Graeme is very professional and helpful and he took care of each and every aspect of ensuring a smooth and efficient sale of the ...
read full review
Was this helpful? Yes

“An angel!...”

Share on :
Nov 09,2023
Minithumbup
Anne
By: 'Dennis Sciarra'
Nov 09,2023
0 people found
this helpful
What to say about Anne. She is simply an angel! I appreciated her professionalism and help. She looked after me as a renter and I never felt “scammed”, as sometimes can happen to renters when dealing with letting agencies. If you will ever deal with ...
read full review
Was this helpful? Yes

“Very pleased with the service we received fro......”

Share on :
Oct 13,2023
Minithumbup
Graeme Gordon
James
By: 'JF'
Oct 13,2023
0 people found
this helpful
Very pleased with the service we received from Brinkleys when buying our flat. They were helpful and provided excellent communication throughout the process, without nagging or putting pressure on us. We found them friendly and approachable which was important to us as first time buyers. ...
read full review
Was this helpful? Yes

“I have moved into the property 3 months ago. ......”

Share on :
Oct 10,2023
Minithumbup
By: 'Hamza Tariq'
Oct 10,2023
0 people found
this helpful
I have moved into the property 3 months ago. The service here has been exceptional, after dealing with other agencies who played me around this team and the property manager has been very supportive through all processes and any issues that arised were resolved. Can't thank ...
read full review
Was this helpful? Yes

“Suzy took time to understand our requirements......”

Share on :
Sep 28,2023
Minithumbup
Suzy Browne
By: 'Monica'
Sep 28,2023
0 people found
this helpful
Suzy took time to understand our requirements Ensuring to only show us property which was in our remit Her professionalism was outstanding I would have no problem recommending her to friends and family...
read full review
Was this helpful? Yes

“Brilliant service from Brinkleys, from beginn......”

Share on :
Aug 18,2023
Minithumbup
Graeme Gordon
James
By: 'Kareem'
Aug 18,2023
0 people found
this helpful
Brilliant service from Brinkleys, from beginning to end they were proactive, honest and efficient in all our dealings when purchasing a flat in Wimbledon....
read full review
Was this helpful? Yes

“Purchased a Flat through Brinkleys...”

Share on :
Jul 26,2023
Minithumbup
James
By: 'Jim'
Jul 26,2023
0 people found
this helpful
Purchased a flat that was listed by Brinkley’s, and liaised with James H regarding this from the get go. He was very quick to let me view the flat, communicated my queries to the seller in a timely manner, and helped reach an offer ...
read full review
Was this helpful? Yes

“I am so pleased the way my sale went even tho......”

Share on :
Jul 21,2023
Minithumbdown
Graeme Gordon
By: 'Martin'
Jul 21,2023
0 people found
this helpful
I am so pleased the way my sale went even though it took time. I always found staff courteous and Helping. Special mention to Graeme Gordon who was so helpful and kept us informed all the time and Keeping our confidence going. I will certainly ...
read full review
Was this helpful? Yes

“"Find an Experienced Estate Agent" - that was......”

Share on :
May 11,2023
Minithumbup
Graeme Gordon
James
By: 'Catherine Rees'
May 11,2023
0 people found
this helpful
"Find an Experienced Estate Agent" - that was the advice I read in a book I got from the Library about Buying and Selling a Home. I was so pleased to read that, because I had already found exactly that through Brinkleys....
read full review
Was this helpful? Yes

“Professional company with strong communicatio......”

Share on :
May 11,2023
Minithumbup
James
By: 'Julia'
May 11,2023
0 people found
this helpful
Professional company with strong communication skills which is imperative in house purchase. Quick response to any query. Thoroughly recommend Brinkleys Wimbledon Park...
read full review
Was this helpful? Yes

“We had a very positive experience buying our ......”

Share on :
Mar 12,2023
Minithumbup
Graeme Gordon
By: 'Beth'
Mar 12,2023
0 people found
this helpful
We had a very positive experience buying our property via Brinkleys. Graeme was responsive, polite and accommodating throughout all stages of the process, keeping things on track and keeping us informed. Friendly and efficient service - we would choose Brinkleys whenever we come to sell ...
read full review
Was this helpful? Yes

“great local agent...”

Share on :
Mar 11,2023
Minithumbup
Graeme Gordon
James
By: 'Robert'
Mar 11,2023
0 people found
this helpful
Excellent communication regarding local market conditions and progress of sale, great value for money, easy and pleasant to deal with....
read full review
Was this helpful? Yes

“I sold a property through Brinkleys and have ......”

Share on :
Mar 10,2023
Minithumbup
Graeme Gordon
Anne
By: 'Kate'
Mar 10,2023
0 people found
this helpful
I sold a property through Brinkleys and have been a landlord with them for a number of years. Good service all round!...
read full review
Was this helpful? Yes

“Recently purchased a property with Brinkley's...”

Share on :
Mar 09,2023
Minithumbup
Graeme Gordon
By: 'Nicola'
Mar 09,2023
0 people found
this helpful
We worked with Graeme on a house we recently purchased. He was extremely responsive to any query and always kept us up to date on any movement on the seller's side. We completed very quickly and this is thanks to Graeme moving everyone along in ...
read full review
Was this helpful? Yes

“Graham and James were always friendly...”

Share on :
Mar 09,2023
Minithumbup
Graeme Gordon
James
By: 'Tim'
Mar 09,2023
0 people found
this helpful
Graham and James were always friendly and professional with really good communications. They were also really helpful at chasing other parties in the process such as solicitors! Definitely recommend....
read full review
Was this helpful? Yes

“Excellent and professional service. Would recommend...”

Share on :
Mar 09,2023
Minithumbup
Graeme Gordon
By: 'James'
Mar 09,2023
1 people found
this helpful
Graeme and his team were an excellent choice for us when selling our property. They were able to find the right buyer, support us with our requirements and built an excellent relationships based on trust and honesty unlike other agents. Their valuation was excellent, their ...
read full review
Was this helpful? Yes

“Excellent service provided by Graeme and Jame......”

Share on :
Mar 09,2023
Minithumbup
Graeme Gordon
By: 'Marcus'
Mar 09,2023
0 people found
this helpful
Excellent service provided by Graeme and James. They are very thorough and were quick to arrange viewings. Always provided feedback (both good and bad) in a timely fashion and followed up with potential buyers. I cannot recommend them highly enough....
read full review
Was this helpful? Yes

“Great...”

Share on :
Dec 20,2022
Minithumbup
Graeme Gordon
James
By: 'Anonymouse'
Dec 20,2022
0 people found
this helpful
Graeme Gordon at Brinkleys in Wimbledon Park made our house selling experience very smooth. He was professional and thorough throughout the whole process, particularly in the final stages of exchange and complete. We had had a dreadful aborted experience 2 years ago with Loney Miller estate ...
read full review
Was this helpful? Yes

“Professional and efficient...”

Share on :
Nov 25,2022
Minithumbup
James
By: 'Happy client'
Nov 25,2022
0 people found
this helpful
Graeme and James were both involved in the selling of our flat. Both were very professional and very pleasant to deal with. Nothing was any trouble and the flat sold very quickly ....
read full review
Was this helpful? Yes
Staff picture Graeme Gordon
(147)
Staff picture Suzy Browne
(91)
Staff picture Amelia Sharpes
(81)
Staff picture Anne
(54)
Staff picture Darryl
(42)

Vendor Fees

Rates starting from 0.9% inc VAT

Landlord Fees

Rates 7% plus vat includes Letting and Rent collection

Tenant Fees

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments:
Before the tenancy starts (payable to Brinkley’s Estate Agents)
Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)
For English properties:
Payment of £50 if you want to Amend the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3%
Reasonable incurred costs for the loss of keys/security devices (dependent on locks and keys )
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable:
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments:
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection:
Brinkley’s Estate Agents is a member of ARLA/NAEA, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 09/11/2022, 5:47 PM by Robert Brinkley
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value our client’s feedback and we are committed to providing a professional service at all times. We would like to hear from you should something not go as well as planned. In line with The Property Ombudsman’s Code of Practice, our complaint procedure is outlined below:

In the first instance, please write to our Team: Customer Care, 120 Wimbledon Hill Road, SW19 7QU, alternatively email [email protected] with full details of your complaint. Once your complaint has been received, we will acknowledge receipt within 3-5 working days. Following an internal investigation, you will receive a response to your complaint within 15 working days.

Should you be dissatisfied with our initial response, or the matter remains unresolved, you can escalate your complaint to Managing Director Richard Watt, at [email protected]. A final investigation will be undertaken at this point and a response will be sent to you within 15 working days detailing our company’s final viewpoint.

Should you remain dissatisfied with our company’s final viewpoint, you can then refer your case to The Property Ombudsman for their review.

Details of their complaints procedure and form can be found on their website www.tpos.co.uk along with their Code of Practice and Terms of Reference. Alternatively, you can call them on 01722 333 306 or write to them at the following address:

The Property Ombudsman Scheme
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

You have 12 months from the date of our company’s final viewpoint to refer the matter to The Property Ombudsman.

Please note that The Property Ombudsman requires that any complaint should be addressed through our Complaints Procedure prior to being submitted to them for their independent review.
Last updated at 1:19 PM 14/07/2016 by allAgents

Awards won by Brinkley's Estate Agents, London SW19 8AB



Get in touch with

Brinkley's Estate Agents

Branch - Wimbledon Park, London, SW19