98% sales valuation accuracy
94% sales fee satisfaction
86% lettings valuation accuracy
94% lettings fee satisfaction
Award-winning. Results driven. Customer focused. Knowledgeable.loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have ...
show more
Award-winning. Results driven. Customer focused. Knowledgeable.
loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.
Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have never changed, they have always been to deliver an exceptional customer experience based upon honesty and integrity. Proud to be one of the highest reviewed agents in the country. Our local experts are provided on-going training and encouraged to follow a professional qualification.
Please visit us our group at loveyourpostcode.com® for our services and transparent charges. You can also book your appointment online.
Our teams are available on 0800 862 0870 seven days a week.
Don’t compromise. You deserve more… Performance&™
loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.
Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have never changed, they have always been to deliver an exceptional customer experience based upon honesty and integrity. Proud to be one of the highest reviewed agents in the country. Our local experts are provided on-going training and encouraged to follow a professional qualification.
Please visit us our group at loveyourpostcode.com® for our services and transparent charges. You can also book your appointment online.
Our teams are available on 0800 862 0870 seven days a week.
Don’t compromise. You deserve more… Performance&™
Latest Reviews
View all Reviews 415
28th Aug 2020
reviewed by 'Florence'
19th Sep 2019
reviewed by 'D.Rawley'
6th Sep 2019
reviewed by 'Anita'
4th Sep 2019
reviewed by 'Vytautas'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 94% | £60,000 | £999,000 |
| Lettings | 86% | 94% | £295 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 71 | 5 | 226 | 5 | 61 | 1 | 18 | 1 | 20 | 7 |
Areas covered
- B6
- B3
- B7
- B91
- B8
- B1
- B9
- B2
- B4
- Birmingham
- Coventry
- Solihull
- Wolverhampton
- B5
Address
One Colmore Row
City Centre,Birmingham
West Midlands
B3 2BJ
0800 862 0871
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Apr 06,2015
Apr 06,2015
0
people found
this helpful
this helpful
Very proactive and efficient and friendly. Helped me with the process of renting out my house for the first time, and made it run smoothly from start to finish. Would definitely recommend 1st Key....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 07, 2015
View all comments
(1)
Thank you for taking the time to leave a review, hope you new adventure in far away lands is successful and most of all have fun. Will keep you updated via email.
Paul ...
Apr 01,2015
Apr 01,2015
0
people found
this helpful
this helpful
I feel so happy that I got my flat from 1st key letting. Dealing with Paul in particular made the whole application process worthwhile. Paul's calmness, patient and always willing to listen encouraged me to take my flat even though I liked the flat when ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 02, 2015
View all comments
(1)
Thank you so much for your kind comments, wish you the very best for the future in your new home.
Paul ...
Mar 31,2015
Mar 31,2015
0
people found
this helpful
this helpful
Very good I will like to rent with them again in future. They were very good and understanding. They took good care of their tenant....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 01, 2015
View all comments
(1)
Thank you for your comments, and very best for the future
Paul ...
Mar 31,2015
Mar 31,2015
0
people found
this helpful
this helpful
Very helpfull very nice people happy with the sevice and flats if u have a problem it's sorted out straight away...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 01, 2015
View all comments
(1)
Thank you for your comments,
Paul ...
Mar 31,2015
Mar 31,2015
0
people found
this helpful
this helpful
I have moved many times through out my life, somehow i got in touch with 1sy key lettings a few years ago, i was so shocked to meet such a lovely landlord, normally landlords want deposit and this and that, where as he welcomed me ...
read full review
read full review
Comment on agent fees
he goes out his way, some landlord interested in deposit and rent, where as im not saying he is a softy nut very kind hearted and considerate
Was this helpful?
Yes
Yes
Apr 01, 2015
View all comments
(1)
Thank you for your comments, you are too kind. We are only doing our job.
Paul ...
Mar 31,2015
Mar 31,2015
0
people found
this helpful
this helpful
I became a tenant of 1st Key Lettings via an introductory local letting agent here in Ilfracombe who were not particularly professional when it came to being dishonest about certain things with my tenancy. I wish Paul and his team had been my initial point ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 01, 2015
View all comments
(1)
Hi Steve, Im sorry the agent in Ilfracombe let you down. As you know I only use them to find the tenants and do viewings, as we are in Birmingham. I'm afraid they are the best of a bad bunch, having used all the other agents in the town over the years. Thank you for taking time to do the review and please do not hesitate to contact us if you have any problems.
Paul ...
Mar 30,2015
Mar 30,2015
0
people found
this helpful
this helpful
They gave me my first home, made it very easy for me and rendered all the help I needed to settle in. They are my first landlords and totally awesome, very friendly and prompt when needed. God bless you 1st key lettings, You are amazing!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 01, 2015
View all comments
(1)
Thank you for your lovely comments, all the best for the future
Paul ...
Mar 30,2015
Mar 30,2015
0
people found
this helpful
this helpful
1st key Lettings were very fast at letting flat to us very friendly and professional would recommend 1st key Lettings to friends. Very good at responding to any problems of questions that may occur. Thanks Paul....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 30, 2015
View all comments
(1)
thank you for the great feedback always happy to help, all the best in your new flat. Do not hesitate to contact me if you have any problems
Paul ...
Mar 30,2015
Mar 30,2015
0
people found
this helpful
this helpful
It has been an absolute pleasure working with 1sk key lettings. From my first enquiry the team have always available and very helpful. Nice touches like a welcome pack and calling in to check on us were welcome and made us feel right at home. ...
read full review
read full review
Comment on agent fees
All fair
Was this helpful?
Yes
Yes
Mar 30, 2015
View all comments
(1)
Thank you for the great comments always happy to help, hope the move goes well. Do not hesitate to contact me if you have any problems
Paul ...
Mar 27,2015
Mar 27,2015
0
people found
this helpful
this helpful
Easy to get on with and have been friendly and easy talk to, both in the initial viewing and contract signing of the flat and in sorting out the issues I have had in the first few weeks of tenancy. Very prompt with communications. Would ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 30, 2015
View all comments
(1)
Thank you for doing the review.
Paul ...
Mar 19,2015
Mar 19,2015
0
people found
this helpful
this helpful
My property expert is John. From the moment contact was made with John, he has been so supportive. He is quiet, polite, reliable, efficient and compassionate about his job. John has been very patient with me and has helped me on many occassions. I could ...
read full review
read full review
Comment on agent fees
Fantastic price compared to other agents in Central Birmingham. Professional photos, free epc and floor plan, 3 tabled offers within the first viewing, premium listing and featured on rightmove. No agency comes remotely close.
Was this helpful?
Yes
Yes
Mar 16,2015
Mar 16,2015
0
people found
this helpful
this helpful
Brilliant service from Allison & Sukhi who are both professional and very personable
No hassle at all. loveyourpostcode were able to vet out the carpet treaders and deal only with serious buyers. Would recommend this company without reservation. The fees are brilliant and we are more ...
read full review
read full review
Comment on agent fees
Fantastic fees, better than any other high street agent out there-
Was this helpful?
Yes
Yes
Mar 04,2015
Mar 04,2015
0
people found
this helpful
this helpful
From initial point of contact through to signing the letting agreement Paul offered a first class service in respect of my daughter who was keen on renting a specific type of property in a specific location. He explained what needed to be done and was ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04, 2015
View all comments
(1)
Thank you for the great feedback always happy to help, all the best in your new flat. Do not hesitate to contact me if you have any problems
Paul ...
Dec 28,2014
Dec 28,2014
0
people found
this helpful
this helpful
its a friendly staff.always try help how much imposible.i recomend if you want find a property for rent ask for help 1st keys lettings...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 11, 2015
View all comments
(1)
Thank you for your comments always happy to help
Best Paul ...
Dec 19,2014
Dec 19,2014
0
people found
this helpful
this helpful
Outstanding service provided by the agency . Paul and Tom were friendly and helpful . They explained me a process of application and sort out all the document . I would recommend them to anyone....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 11, 2015
View all comments
(1)
Thank you for your comments always happy to help, I will contact you soon to make sure all is OK But any problems please call
Best Paul ...
Dec 15,2014
Dec 15,2014
0
people found
this helpful
this helpful
Excellent agency, have always helped me and my family since we relocated to the UK from Amsterdam. Thank you and I will always remain loyal to your group.
Bouraima for Unitt Drive...
read full review
read full review
Comment on agent fees
Premium but you get what you pay for in life! Happy!
Was this helpful?
Yes
Yes
Dec 09,2014
Dec 09,2014
0
people found
this helpful
this helpful
What a fantastic organisation is love your postcode. As a first time buyer, they supported and assisted me from the viewing straight through to completion. Professional, honest and a wonderful group of people. Thank you so much....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 08,2014
Dec 08,2014
0
people found
this helpful
this helpful
Paul and Tom were first class in steering me through all the processes to be completed as a landlord.
They were always happy to help, answer any questions and advise where necessary.
If you are thinking of renting your property in the Birmingham area, steer ...
read full review
read full review
Comment on agent fees
very reasonable and inline with other agents.
Was this helpful?
Yes
Yes
Feb 11, 2015
View all comments
(1)
Thank you for your comments always happy to help, your tenants have now moved in and I will be checking up on them shortly
Best Paul ...
Dec 05,2014
Dec 05,2014
0
people found
this helpful
this helpful
Paul has been great to deal with throughout. As first time landlords he has helped us through the process, and has been very efficient in both finding tenants and handling the process thereafter. Would not hesitate to recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 01, 2015
View all comments
(1)
Tankyou for taking the time in leaving a comment, wish you the very best Tom ...
Dec 01,2014
Dec 01,2014
0
people found
this helpful
this helpful
Paul and the team at 1st Key Lettings have been excellent all the way through the process of becoming first time landlords. They have talked us through all the requirements, they have been quick to respond to all queries and have been polite and friendly ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 01, 2014
View all comments
(1)
Thank you for leaving a review, it was a pleasure letting such a nice property. The tenants have now moved in and all is good. ...
Nov 22,2014
Nov 22,2014
0
people found
this helpful
this helpful
I am happy about costumer service and attention to details.
Affordable pricing, good property maintainence.
Good letting agent providing bespoke quality....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02, 2014
View all comments
(1)
Thank you for taking the time to leave a comment, was a pleasure doing business with you and wish you the very best for the future ...
Nov 07,2014
Nov 07,2014
0
people found
this helpful
this helpful
i was a guarantor for my daughter & her boyfriend at the property mentioned & after a relationship breakdown my daughter left so i needed to remove my responsibility for the position as guarantor.
My request was dealt with swiftly & professionally & i was very satisfied with the ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02, 2014
View all comments
(1)
Thank you for leaving a comment, we are always happy to help when we can. ...
Oct 26,2014
Oct 26,2014
0
people found
this helpful
this helpful
Mr Asif Kola was very straight forward with fantastic advice and went the extra mile to take really great photos of the property. We had tenants in just 4 days , fantastic outcome. I would recommend all my friends and any Landlord struggling to let a property....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22,2014
Oct 22,2014
0
people found
this helpful
this helpful
I would highly recommend 1st Key lettings to potential tenants. I have been a tenant of 1st key lettings for more than 6 years now. I would like to say that i have always been treated with fairness, kindness and respect by Paul Tomlins, the manager ...
read full review
read full review
Comment on agent fees
The fees are very very reasonable.
Was this helpful?
Yes
Yes
Oct 30, 2014
View all comments
(1)
Thank you for your comments, Happy to help in any way we can. Best wishes for the future,
Paul ...
Oct 22,2014
Oct 22,2014
0
people found
this helpful
this helpful
We used 1st key for the first time to let this property and found the service provided to be outstanding both Paul and Tom are very understanding and professional. The house was let in days and to great tenants at a very good rent. The ...
read full review
read full review
Comment on agent fees
Very reasenable for the service given
Was this helpful?
Yes
Yes
Dec 02, 2014
View all comments
(1)
Thank you for the great comments, all in a days work. ...
Oct 09,2014
Oct 09,2014
0
people found
this helpful
this helpful
Very professional, they went out their way to help me out and were a pleasure to deal with. I'm loving my new flat!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 30, 2014
View all comments
(1)
Tankyou for taking the time in leaving a comment, wish you the very best
Tom ...
Oct 07,2014
Oct 07,2014
0
people found
this helpful
this helpful
I'm very pleased to say "Thanks!" to Paul and Tom for helping me to find the flat in Birmingham. The service they provide is notable for accuracy, responsiveness, delicacy and aspiration to please the client. I truly recommend to choose them as your agents too....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22, 2014
View all comments
(1)
Pleasure and hope your 12 months in the UK prove fruitfull ...
Oct 07,2014
Oct 07,2014
0
people found
this helpful
this helpful
Excellent service from the minute I picked up the phone to arrange a viewing of the property to the moment we signed the contract (and after.) Tom and Paul were always at the end of the phone to help with any queries. Both members of ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22, 2014
View all comments
(1)
Thank you for taking the time to comment, we all appreciate it, at 1st key letting ...
Oct 07,2014
Oct 07,2014
0
people found
this helpful
this helpful
Great experience with the guys at 1st key. The process from viewing to moving couldn't have gone smoother. They were very quick and thorough to organize the relevant paper work and always just a call or email away to help out further. Would happily go ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 30, 2014
View all comments
(1)
Thank you for your great comments, always happy to help.
Paul ...
Oct 03,2014
Oct 03,2014
0
people found
this helpful
this helpful
We were very pleased with excellent service provided by the agency. First, it was Tom, who arrive in time (even earlier) to show the flat. He demonstrated everything and explained a process of application perfectly. Application was very smooth and straightforward. Everything was done electronically ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22, 2014
View all comments
(1)
Thank you so much for taking the time to comment, it means a lot to all of us at 1st key
Paul ...
Paul
(158)
Asif
(121)
Thomas
(96)
Sukhi
(26)
Christopher
(10)
Amrit
(10)
Iqpal
Guy
(5)
Daniel
(3)
Ravinder
(2)
Aaron
(2)
Shannon
(2)
Stacey
(2)
Maria
(1)
Dora
(1)
Tanja
(1)
Hope
(1)
Kate
(1)
David
(1)
Richard
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact your local branch. We always take complaints seriously.
Last updated at 10:39 AM 11/09/2018 by Guy Vaughan
Best Estate Agent in B3 
Best Letting Agent in Birmingham 
