loveyourpostcode
4.8/5, 415 reviews
95% recommended
98% sales valuation accuracy
94% sales fee satisfaction
86% lettings valuation accuracy
94% lettings fee satisfaction

Property Features

Award-winning. Results driven. Customer focused. Knowledgeable.loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have ... show more Award-winning. Results driven. Customer focused. Knowledgeable.

loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.

Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have never changed, they have always been to deliver an exceptional customer experience based upon honesty and integrity. Proud to be one of the highest reviewed agents in the country. Our local experts are provided on-going training and encouraged to follow a professional qualification.

Please visit us our group at loveyourpostcode.com® for our services and transparent charges. You can also book your appointment online.

Our teams are available on 0800 862 0870 seven days a week.

Don’t compromise. You deserve more… Performance&™

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Latest Reviews

 View all Reviews 415
28th Aug 2020
reviewed by 'Florence'
“They have supplied my family with a lovely home. Very happy with house and area. The rental price is also ......”
19th Sep 2019
reviewed by 'D.Rawley'
“avoid !!!!Bobby Singh AKA Amerjit Singh Dhuga is listed as PROHIBITED on the National Estate Agent Register ( prohibited from estate ......”
9th Sep 2019
reviewed by 'S.'
“****** AVOID ********* - see belowthe co-founder (who also says he is the 'director' on the company website - Bobby Singh AKA ......”
6th Sep 2019
reviewed by 'Anita'
“everything was great, the staff were very kind, friendly and offered me a perfect service. bobby was really great and ......”
4th Sep 2019
reviewed by 'Vytautas'
“Nice guys helped me move into a property despite my difficult situation. They really work to individual cases as opposed ......”
3rd Sep 2019
reviewed by 'Vishal'
“Excellent service by Bobby Singh and his team, very well organised. Very professional. The most friendly and reliable estate agent ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 94% £60,000 £999,000
Lettings 86% 94% £295 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
71 5 226 5 61 1 18 1 20 7
Areas covered
  • B6
  • B3
  • B7
  • B91
  • B8
  • B1
  • B9
  • B2
  • B4
  • Birmingham
  • Coventry
  • Solihull
  • Wolverhampton
  • B5
Address

One Colmore Row
City Centre,Birmingham
West Midlands
B3 2BJ
0800 862 0871

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: 11:00 - 15:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Having lived in my apartment since 2001, I cannot recommend my ......”

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Jul 23,2014
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Thomas
By: 'Caleb49'
Jul 23,2014
0 people found
this helpful
Having lived in my apartment since 2001, I cannot recommend my Landlord, Paul Tomlins, highly enough. The maintenance and safety checks for the fire alarms and gas are regular and thorough, and any upgrading or repairs are quickly done. Paul has always attended immediately to a ...
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By: Paul
Jul 24, 2014
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Thank you for your great review, allways happy to help Paul ...

“As an Italian that works here in England for the ......”

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Jul 21,2014
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By: 'Isabella'
Jul 21,2014
0 people found
this helpful
As an Italian that works here in England for the first time, i think this Agency is really professional, well organised,helpful, kind and nice I would of course choose again their service....
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Comment on agent fees
Value for money , recommended. Gave us discounts too! Gracias :)
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“The property which I am renting is of excellent standard ......”

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Jul 21,2014
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By: 'Alex'
Jul 21,2014
0 people found
this helpful
The property which I am renting is of excellent standard and also I find Mr Tomlins easy to communicate with when there is any jobs or concerns that need to be dealt with concerning the flat I am renting. Also as I am currently not ...
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By: Paul
Jul 21, 2014
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Thank you for the great review always happy to help if we can. Paul ...

“First tenant found quickly and equally as quickly evicted when ......”

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Jul 21,2014
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Sukhi
By: 'n.wall'
Jul 21,2014
0 people found
this helpful
First tenant found quickly and equally as quickly evicted when they defaulted on rent. New tenants found with relative ease and these tenants are much more professional and reliable. WLYP manage account and propert, inspecting regularly, leaving me very little to do other than authorize ...
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Comment on agent fees
as first tenant found defaulted quite quickly they evicted and found a more professional tenant and waived any finders fee, even paying me a retainer in lieu of lost rent.
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“Initially I approached different agents to manage the letting of ......”

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Jul 16,2014
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By: 'Audrey'
Jul 16,2014
0 people found
this helpful
Initially I approached different agents to manage the letting of my property. 1st Key Lettings visited the property promptly. I found the companies fees are very reasonable. Paul has been honest in his approach and a real gentleman, when I needed help to rent my ...
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Comment on agent fees
Exceptionally reasonable.
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By: Paul
Jul 16, 2014
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Thank you for the great review always a pleasure to help Paul ...

“As a tenant, I can only say that that it ......”

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Jul 14,2014
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By: 'Souhila'
Jul 14,2014
0 people found
this helpful
As a tenant, I can only say that that it was a pleasure to deal with such a professional and helpful team. I'll definitely recommend 1st key lettings....
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By: Paul
Jul 14, 2014
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Thank you for your comments and wish you the very best for the future Paul ...

“Paul was fantastic! Made the entire moving in/out process ......”

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Jul 14,2014
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By: 'Hananq'
Jul 14,2014
0 people found
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Paul was fantastic! Made the entire moving in/out process a total breeze and respected my privacy as a tenant. Highly recommended....
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By: Paul
Jul 14, 2014
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Thank you for the great review, wish you all the best for the future Paul ...

“As landlords, I feel 1st key lettings have alot of ......”

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Jul 13,2014
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By: 'Anita'
Jul 13,2014
0 people found
this helpful
As landlords, I feel 1st key lettings have alot of integrity. All dealings with them have been respectful and responsive. I have felt secure in my tenancy, and all urgent repairs have been dealt with immediately. I've been very happy with them- the fact that ...
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Comment on agent fees
Very reasonable
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By: Paul
Jul 14, 2014
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Thank you for your comments Paul ...

“I have been a tenant for over three years and ......”

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Jul 12,2014
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By: 'Natasha'
Jul 12,2014
0 people found
this helpful
I have been a tenant for over three years and have experienced nothing but good things with 1st Key Letting. As soon as an issue arises (eg a leaky toilet) it is dealt with immediately and everyone is very nice whenever they have been to ...
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“I have been a tenant for over three years and ......”

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Jul 12,2014
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By: 'Natasha'
Jul 12,2014
0 people found
this helpful
I have been a tenant for over three years and have experienced nothing but good things with 1st Key Letting. As soon as an issue arises (eg a leaky toilet) it is dealt with immediately and everyone is very nice whenever they have been to ...
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“The process if house hunting was never easy and it ......”

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Jul 11,2014
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Christopher
By: 'Angela'
Jul 11,2014
0 people found
this helpful
The process if house hunting was never easy and it was very demanding in terms of time and patience. However, when we saw this property published and contacted 1st key lettings, we felt really well served. From the first call until now that we have ...
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By: Paul
Jul 11, 2014
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Thank you for the great review Paul ...

“I've been with them for about 2 years and I have ......”

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Jul 11,2014
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By: 'D'
Jul 11,2014
0 people found
this helpful
I've been with them for about 2 years and I have no reason to complain. The landlords are friendly and, most importantly, whenever there is a need to do some minor repairs they always respond promptly and try to fix things quickly....
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By: Paul
Jul 11, 2014
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Thank you for the great review Paul ...

“I have been a long term tennant with 1st Key ......”

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Jul 11,2014
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By: 'Andy'
Jul 11,2014
0 people found
this helpful
I have been a long term tennant with 1st Key and in general they have performed really well. When things have gone wrong, they have got them sorted in good time. The value has been really good over the many years....
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By: Paul
Jul 11, 2014
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Thank you for the great review Paul ...

“As a university student I have dealt with several landlords ......”

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Jul 11,2014
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By: 'Megan'
Jul 11,2014
0 people found
this helpful
As a university student I have dealt with several landlords and estate agents and Paul Tomlins of 1st Key is easily the most helpful and respectful landlord one could ask for. On the very rare occasion I experienced a problem he was easy to contact ...
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“The staff at 1st Key Letting are very helpful and ......”

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Jul 10,2014
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By: 'Hannah'
Jul 10,2014
0 people found
this helpful
The staff at 1st Key Letting are very helpful and are always happy to answer any queries I have. They offer great customer service....
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By: Paul
Jul 10, 2014
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Thank you for the review always happy to help. Paul ...

“Along with above mentioned staff members, others include Laxmi Patel & ......”

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Jul 10,2014
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By: 'Deborah'
Jul 10,2014
0 people found
this helpful
Along with above mentioned staff members, others include Laxmi Patel & Sukhi Chall. Overall, the Team that I deal with regularly give consistent attention where necessary in Letting my properties, this ranges from trying to attain the best Tenants for the dwellings, giving support with maintenance, ...
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“Very good and approachable landlord, any problems i had big ......”

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Jul 10,2014
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By: 'Elisa'
Jul 10,2014
0 people found
this helpful
Very good and approachable landlord, any problems i had big or small they were sorted preety quickly. Rent is also reasonable...
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By: Paul
Jul 11, 2014
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Thank you for the review Paul ...

“Having used various agents over the past 18 years it is ......”

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Jul 09,2014
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By: 'Sandermoor'
Jul 09,2014
0 people found
this helpful
Having used various agents over the past 18 years it is refreshing to meet one that is trustworthy and truthful. I have let over 50 properties with the WLYP team and have found they are extremely well organised and reliable. Highly recommened!...
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Comment on agent fees
The fees are fair for the level of service provided
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“*Love your Postcode me ayudƒÂ³ en la bƒÂºsqueda de ......”

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Jul 09,2014
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By: 'Gema'
Jul 09,2014
0 people found
this helpful
*Love your Postcode me ayudƒÂ³ en la bƒÂºsqueda de una vivienda que reuniera las condiciones que estaba buscando. Como prioridad: proximidad a mi puesto de trabajo y animales domƒÂ©sticos permitidos. *Facilidades de pago, entre las cuales cabe destacar que, no tuve que abonar ...
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“Very pleased with the prompt efficient service and glad I ......”

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Jul 08,2014
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Christopher
By: 'Mr'
Jul 08,2014
0 people found
this helpful
Very pleased with the prompt efficient service and glad I switched my properties to 1st Key Lettings. Keep up the good work!!...
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By: Paul
Jul 08, 2014
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Thank you for your comments and instruction. Paul 1st Key Lettings ...

“Having been a tennent with 1st Key Lettings for a ......”

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Jul 07,2014
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By: 'Hayley'
Jul 07,2014
0 people found
this helpful
Having been a tennent with 1st Key Lettings for a week now, we can only say possitve things about this agency! On the day of moving in to the property, Tom was there early, and was very professional and friendly, efficiently getting all of the ...
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By: Paul
Jul 07, 2014
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Thank you for your kind comments, hope you will be very happy in your new home, do not hesitate to contact us if you have any problems. Paul ...

“I have experienced a fantastic service from Love Your Postcode. ......”

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Jul 07,2014
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By: 'Matthew'
Jul 07,2014
1 people found
this helpful
I have experienced a fantastic service from Love Your Postcode. They found me a delightful flat in the Midlands which is perfect for me and my family. Their service was quick, fast, efficient, friendly and most importantly very professional. Thank you for your help! Matt....
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Comment on agent fees
Value for money!
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“Poor knowledge of house when we visited initially. We would ......”

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Jul 07,2014
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By: 'CR'
Jul 07,2014
4 people found
this helpful
Poor knowledge of house when we visited initially. We would have appreciated more honesty/better knowledge of the house rather than saying things worked when they didn't and were included when they weren't. Good at initially doing paperwork for contract but following this, somethings i....
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What agent could do to change your mind?
As above
Attached Filesnbsp;
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“Fabulous service! We are delighted and very grateful with the ......”

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Jul 04,2014
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By: 'Eduardo'
Jul 04,2014
0 people found
this helpful
Fabulous service! We are delighted and very grateful with the service given for all the staff at 1st Key Letting....
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By: Paul
Jul 07, 2014
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Thank you for your comments, hope you will be very happy in your new home. Paul ...

“I had a swift, professional and thoughtlful service from this ......”

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Jul 04,2014
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By: 'Dan'
Jul 04,2014
0 people found
this helpful
I had a swift, professional and thoughtlful service from this family business. Paul and Tom provided clear advice and we helpful in negoitating the final terms and conditions. 1st Key Lettings communicated well and always did what they said they would. They paid great attention ...
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Comment on agent fees
No problem with the ageents fees.
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By: Paul
Jul 07, 2014
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Thank you for your kind comments, hope you will be very happy in your new home. Paul ...

“Mr Bobby Singh came to my rented property on Sat 28 ......”

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Jul 01,2014
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By: 'Tony'
Jul 01,2014
0 people found
this helpful
Mr Bobby Singh came to my rented property on Sat 28 Jun to carry out repairs as given to him by Asif Kola of Love Your Postcode. I was more than happy with the work carried out for the following reasons: - He started late on ...
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“This is my second time using the services of 1st ......”

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Jul 01,2014
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By: 'Alison'
Jul 01,2014
0 people found
this helpful
This is my second time using the services of 1st Key Lettings as I was very happy them first time around. My work requires me to live 6 months in Birmingham and 6 months up North. I have no hesitation is using them and they are very ...
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By: Paul
Jul 02, 2014
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Thank you for your great comment, look forward to your next visit Paul ...

“Tom and paul are very friendly, i had a small ......”

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Jun 30,2014
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By: 'Artur'
Jun 30,2014
0 people found
this helpful
Tom and paul are very friendly, i had a small problem which was sorted very fast, i would reccomend this agency to anyone....
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By: Paul
Jun 30, 2014
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Thank you for your comments, Paul ...

“Excellent services provided by this fully professional agency. Would most ......”

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Jun 30,2014
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Sukhi
By: 'Binny'
Jun 30,2014
0 people found
this helpful
Excellent services provided by this fully professional agency. Would most definitely recommend Love Your Postcode. 100% satisfied and will most probably use them in the future...
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“They are amazing, response rate to any queries are real ......”

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Jun 27,2014
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Thomas
By: 'flat5'
Jun 27,2014
0 people found
this helpful
They are amazing, response rate to any queries are real fast, I absolutely can't complain about anything. Thanks 1st key letting!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact your local branch. We always take complaints seriously.
Last updated at 10:39 AM 11/09/2018 by Guy Vaughan

Awards won by loveyourpostcode

Regional Awards won by loveyourpostcode

Individual Branch Awards

Birmingham, B3



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