Keystones Property
5/5, 350 reviews
99% recommended
96% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction



Property Features

Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can ... show more Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can go the extra mile for the customers needs regardless of the immediate financial gain, always remembering that you must give in order to receive. We guarantee a first class service or your money back!

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £40,000 £2,147,483,647
Lettings 97% 98% £650 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
71 0 75 2 110 0 74 2 16 1
Areas covered
  • RM5
  • IG11
  • RM3
  • IG2
  • RM1
  • RM4
  • RM2
  • RM7
  • RM8
  • IG10
  • RM6
  • RM9
Address

13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Move With Us Property Redress Scheme
Images & Videos

“Sam was brilliant at showing us around. He wa......”

Share on :
Aug 10,2022
Minithumbup
By: 'Asher'
Aug 10,2022
0 people found
this helpful
Sam was brilliant at showing us around. He was engaging, friendly and knowledgeable about the area. He answered all our questions and was quick to respond even on a Sunday night! We will definitely be recommending Keystones to family and friends who may want to ...
read full review
Was this helpful? Yes

“Thanks Sam!!!...”

Share on :
Jul 06,2022
Minithumbup
By: 'Zeba'
Jul 06,2022
0 people found
this helpful
Having searched high and wide for a property across London over the last year I’ve had to deal with a fair few estate agents, some decent and some I would rather not mention. But I can say without a shadow of doubt that Keystones ...
read full review
Was this helpful? Yes

“It is very dedicated estate agency, staff are......”

Share on :
Jul 06,2022
Minithumbup
By: 'Maj'
Jul 06,2022
0 people found
this helpful
It is very dedicated estate agency, staff are professional and care is their Clint’s. Always work for high standards and good customer … . I strongly recommend them....
read full review
Was this helpful? Yes

“This is a special review for Hayley at Keysto......”

Share on :
Jun 13,2022
Minithumbup
By: 'Anil Jadvani'
Jun 13,2022
0 people found
this helpful
This is a special review for Hayley at Keystones who has been fantastic and super helpful with our property search from start to finish! She was always attentive to our needs and communication was very prompt. Hayley also kept us up to date with everything ...
read full review
Was this helpful? Yes

“They do what they say they will do....”

Share on :
Jun 10,2022
Minithumbup
Scott
By: 'Mandy S'
Jun 10,2022
0 people found
this helpful
They were professional and always kept appointments on time and also kept me very well informed. Would definitely recommend them, with a special mention for Scott and Hayley....
read full review
Was this helpful? Yes

“So glad to deal with this Agency !!!! Very pr......”

Share on :
May 13,2022
Minithumbup
Rebecca
By: 'Alina Gandrabura'
May 13,2022
0 people found
this helpful
So glad to deal with this Agency !!!! Very professional , friendly team!!! I really recommend the Keystones Agency because they go what they says on time!!!...
read full review
Was this helpful? Yes

“Sale of property...”

Share on :
May 07,2022
Minithumbup
By: 'M Dainton'
May 07,2022
0 people found
this helpful
Keystones were fantastic and handled the sale of our property. Everyone we dealt with was professional and went above and beyond to help throughout the process. Hayley was especially amazing and she kept us updated every step of the way! We were very happy with ...
read full review
Was this helpful? Yes

“Great work...”

Share on :
Apr 29,2022
Minithumbup
Rebecca
Scott
By: 'Titilopemi'
Apr 29,2022
0 people found
this helpful
The team at Key-stones property were of great help. The process was fast, hassle free, professional and recommendable. Good work...
read full review
Was this helpful? Yes

“Lovely and helpful agents!...”

Share on :
Apr 25,2022
Minithumbdown
Rebecca
Scott
By: 'Eividas'
Apr 25,2022
0 people found
this helpful
Lovely and helpful agents! Had an effortless and quick viewing/application process. Great support and answers to all the questions we had. Thank you!...
read full review
Was this helpful? Yes

“They're very good at their jobAwesome servic......”

Share on :
Apr 24,2022
Minithumbup
Rebecca
By: 'Asif'
Apr 24,2022
0 people found
this helpful
They're very good at their job Awesome service Friendly and polite staff Never has any problem with their service. Many thanks for everything...
read full review
Was this helpful? Yes

“Top agency...”

Share on :
Mar 08,2022
Minithumbup
Rebecca
Scott
By: 'Maria'
Mar 08,2022
0 people found
this helpful
I was amazed by how helpful and friendly is the staff. The rent process seemed so easy as they guided us through all the steps. Definitely recommend. Thanks again....
read full review
Was this helpful? Yes

“I have used Keystones a couple of times now a......”

Share on :
Mar 04,2022
Minithumbup
Rebecca
By: 'A.C.H'
Mar 04,2022
0 people found
this helpful
I have used Keystones a couple of times now and have always been satisfied with all the Keystone Team. Special Thanks to Rebecca, Hayley and Scott for all there hard work. I would highly recommend keystones to anyone and will defiantly be using them again ...
read full review
Was this helpful? Yes

“Letting...”

Share on :
Feb 10,2022
Minithumbup
Rebecca
Scott
By: 'Shamy'
Feb 10,2022
0 people found
this helpful
My property was lying vacant for last three months. Then I came across Scott. He assured me good tenants within 10 days. I took Scott’s assurance with a pinch of salt. Today is the 10th day and the tenants moved in, and I have to ...
read full review
Was this helpful? Yes

“Good management between us and our landlords ......”

Share on :
Feb 10,2022
Minithumbup
Rebecca
By: 'Emmanuel Amadiegwu'
Feb 10,2022
0 people found
this helpful
Good management between us and our landlords at the property we are renting. I appreciate the prompt service provided. Thank you...
read full review
Was this helpful? Yes

“Great service with excellent sales progression...”

Share on :
Jan 29,2022
Minithumbup
By: 'Chris'
Jan 29,2022
0 people found
this helpful
We used Keystones to sell our property and we're very pleased we did. The communication was great, the team supportive, and the process, although very stressful, was handled particularly well by Keystones. As an aside, were it not for the relentless efforts of the sales ...
read full review
Was this helpful? Yes

“Thank you to all at keystones. Can't fault th......”

Share on :
Dec 20,2021
Minithumbup
By: 'karen'
Dec 20,2021
0 people found
this helpful
Thank you to all at keystones. Can't fault there work and determination to get the job done. Very glad we chose them...
read full review
Was this helpful? Yes

“The team were fantastic throughout the whole ......”

Share on :
Dec 15,2021
Minithumbup
By: 'James'
Dec 15,2021
0 people found
this helpful
The team were fantastic throughout the whole process of selling my property. This turned into a challenging sale to get over the line but Haley and Jay (+ the rest of the team) kept me up to date an had everything under control even dealing with ...
read full review
Was this helpful? Yes

“Just sold our house with Keystones...”

Share on :
Dec 10,2021
Minithumbup
By: 'Connor Mclaren'
Dec 10,2021
0 people found
this helpful
Just sold our house with Keystones and I have to give a special thanks to Hayley, she was super attentive the whole way and really pushed along the whole chain. Thank you all!...
read full review
Was this helpful? Yes

“Hayley has been absolutely fantastic helping ......”

Share on :
Dec 09,2021
Minithumbup
By: 'Michael Carter'
Dec 09,2021
0 people found
this helpful
Hayley has been absolutely fantastic helping us to get this move over the line. Keeping us up to date by chasing all solicitors in the chain and just knowing that someone is there to help, lowers the stress....
read full review
Was this helpful? Yes

“Very friendly staff, professional, always wil......”

Share on :
Dec 09,2021
Minithumbdown
By: 'Steve Norris'
Dec 09,2021
0 people found
this helpful
Very friendly staff, professional, always willing to help, quickly respond to any queries we had. Recommended for anyone selling their property....
read full review
Was this helpful? Yes

“Top Class Company...”

Share on :
Dec 09,2021
Minithumbup
Rebecca
By: 'Martin'
Dec 09,2021
0 people found
this helpful
Top Class Company. Keystones got me my new tenants for my Two properties with good references and good rents inside two weeks. Keystones did all the admin work, references, and checks. Great company....
read full review
Was this helpful? Yes

“Outstanding...”

Share on :
Dec 07,2021
Minithumbup
By: 'Rob & Nicole'
Dec 07,2021
0 people found
this helpful
We were recommended to use Keystones Property to act for the sale of our property and are extremely glad to have followed up on that recommendation. Keystones have been outstanding throughout the whole process. Starting from the valuation and initial explanation from Ross which put ...
read full review
Was this helpful? Yes

“Thanks Rebecca!...”

Share on :
Dec 07,2021
Minithumbup
Rebecca
Scott
By: 'Alice'
Dec 07,2021
0 people found
this helpful
We have been renting with Keystones for a while and Rebecca has been wonderful with everything involved! Always so helpful and professional. Thank you!...
read full review
Was this helpful? Yes

“Professional company...”

Share on :
Dec 06,2021
Minithumbup
By: 'Kevin and Kathy'
Dec 06,2021
0 people found
this helpful
A very professional company, sold our house within 3 days and were very efficient Hayley was outstanding settling any queries we had. The rest of the team where really good as well Taking away most of the stress Would and will highly recommend...
read full review
Was this helpful? Yes

“Very responsible, clear and up to the point. ......”

Share on :
Nov 11,2021
Minithumbup
Rebecca
By: 'Mihail'
Nov 11,2021
0 people found
this helpful
Very responsible, clear and up to the point. Well kept papers, on time and very professional. Always walk the extra mile in term to solve everything. Great!...
read full review
Was this helpful? Yes

“Having dealt with different property manageme......”

Share on :
Nov 11,2021
Minithumbup
Rebecca
By: 'Mr kane'
Nov 11,2021
0 people found
this helpful
Having dealt with different property management over the last 30 years I can honestly say keystone is one of the best I’ve had the pleasure of working with , becky is faultless especially with her organisation and updates every one constantly of process , pleasure dealing with ...
read full review
Was this helpful? Yes

“Very helpful and so efficient. Any time I've ......”

Share on :
Nov 10,2021
Minithumbup
Rebecca
By: 'Aliyah'
Nov 10,2021
0 people found
this helpful
Very helpful and so efficient. Any time I've had a problem its not long before it's solved. Really appreciate the friendly service....
read full review
Was this helpful? Yes

“We have two flats fully managed by Keystones ......”

Share on :
Nov 10,2021
Minithumbup
Rebecca
Scott
By: 'Vivek Patel'
Nov 10,2021
0 people found
this helpful
We have two flats fully managed by Keystones for 2 years now. The customer service from the team is great, reports are very thorough and super organised. Scott and Rebecca are always on the ball, on hand whenever we need them! Highly recommend if your looking ...
read full review
Was this helpful? Yes

“The best agency i know.. very good house, ver......”

Share on :
Nov 10,2021
Minithumbup
Rebecca
By: 'Franceska'
Nov 10,2021
0 people found
this helpful
The best agency i know.. very good house, very good communication, punctual for everything ,, for any problem or ambiguity are ready to help at any time you can write and at any time respond....
read full review
Was this helpful? Yes

“Amazing property management...”

Share on :
Nov 08,2021
Minithumbup
Rebecca
By: 'Gautam'
Nov 08,2021
0 people found
this helpful
Keystones have been managing my property for over a year and the experience working with them has been exceptional. They are proactive in their communications, ensure rental payment is made on time and take a hands on approach to solve any issue that comes up ...
read full review
Was this helpful? Yes
Staff picture Scott
(161)
Staff picture Rebecca
(23)
Staff picture Kelsey
Staff picture Hayden
Staff picture Chris
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact [email protected] or call 01708 909 100 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavor to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon

.
As Seen On

Get in touch with

Keystones Property