Keystones Property
5/5, 415 reviews
97% recommended
96% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction



Property Features

Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can ... show more Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can go the extra mile for the customers needs regardless of the immediate financial gain, always remembering that you must give in order to receive. We guarantee a first class service or your money back!

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £40,000 £2,147,483,647
Lettings 97% 98% £650 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
75 1 87 4 126 2 92 4 23 1
Areas covered
  • RM5
  • IG11
  • RM3
  • IG2
  • RM1
  • RM4
  • RM2
  • RM7
  • RM8
  • IG10
  • RM6
  • RM9
Address

13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Move With Us Property Redress Scheme
Images & Videos

“I am not one to write reviews, but I cannot......”

Share on :
Apr 28,2020
Minithumbup
By: 'Sim'
Apr 28,2020
0 people found
this helpful
I am not one to write reviews, but I cannot thank Keystones enough for what they have done for us. We put our house on the market through another agent, however the ongoing commitment, support & communication from Keystones was definitely more noticeable, to the point ...
read full review
Was this helpful? Yes

“Very helpful staff...”

Share on :
Apr 20,2020
Minithumbup
Scott
By: 'Emad'
Apr 20,2020
0 people found
this helpful
Scott helped us with some letter templates which we sent to our tenants during Covid-19 crisis. He was really helpful and would recommend his services to any landlord having difficulties with their tenants....
read full review
Was this helpful? Yes

“Excellent quick done . The agent was very hel......”

Share on :
Apr 17,2020
Minithumbup
By: 'Denis'
Apr 17,2020
0 people found
this helpful
Excellent quick done . The agent was very helpful very polite. Very nice house and spacious rooms .large kitchen and living room...
read full review
Was this helpful? Yes

“Adil And wills...”

Share on :
Mar 28,2020
Minithumbup
By: 'Jey'
Mar 28,2020
0 people found
this helpful
Excellent service all round from first enquiry until the completion. The advise was good, the communications prompt and relevant. I would definitely recommend Keystone agent and in particular, Mr. Adil Sljivar and Mr.William smith , who was always polite, courteous and understood our needs. Thank ...
read full review
Was this helpful? Yes

“My experience is a very positive with Keyston......”

Share on :
Mar 27,2020
Minithumbup
By: 'Jaroslaw'
Mar 27,2020
0 people found
this helpful
My experience is a very positive with Keystones Property. During those difficult times for us agents done extremely well. All proces for renting property went well and quick. I would definitely recommend Keystones Property....
read full review
Was this helpful? Yes

“Amazing experience in renting out our property......”

Share on :
Mar 27,2020
Minithumbup
Scott
By: 'Gautam'
Mar 27,2020
0 people found
this helpful
Amazing experience in renting out our property and having it fully managed with Keystones. They are very professional and promptly responded back to any questions I have. They also found me a tenant within a day of listing. Adil and team have provided excellent service ...
read full review
Was this helpful? Yes

“Firstly I would like to say a big thank for a......”

Share on :
Mar 20,2020
Minithumbup
Scott
By: 'Gillian'
Mar 20,2020
0 people found
this helpful
Firstly I would like to say a big thank for all of the staff acknowledging me when I first entered the estate agents every member of staff greeted me with a smile and a good morning. I went into the estate just of the of ...
read full review
Was this helpful? Yes

“I would to thank everyone at keystones for the.....”

Share on :
Mar 08,2020
Minithumbup
By: 'Abdul'
Mar 08,2020
0 people found
this helpful
I would to thank everyone at keystones for their great work in helping us buy our dream home. Special mention goes to Adil and Jay who was both exceptional in delivering an amazing service to us without any problems through out the process....
read full review
Was this helpful? Yes

“Keystones...”

Share on :
Feb 26,2020
Minithumbup
Scott
By: 'Gavin'
Feb 26,2020
0 people found
this helpful
I would highly recommend Keystone, lovely professional people couldn't have asked for a better experience. A big thanks to Melissa for all the help she gave us over the last few months with our move....
read full review
Was this helpful? Yes

“I highly recomend, it was very professional, ......”

Share on :
Feb 20,2020
Minithumbup
By: 'Valentin'
Feb 20,2020
0 people found
this helpful
I highly recomend, it was very professional, very helpfull and fast responding at any requirements. He was funny as well so you will don't feel bored when you have to sign the papers....
read full review
Was this helpful? Yes

“Highly recommend. Very kind and polite, every......”

Share on :
Feb 20,2020
Minithumbup
By: 'Marian-Andrei'
Feb 20,2020
0 people found
this helpful
Highly recommend. Very kind and polite, everything went smooth and all of my questions were answered promptly. Overall a pleasant experience....
read full review
Was this helpful? Yes

“5 stars service...”

Share on :
Feb 20,2020
Minithumbup
By: 'Paul'
Feb 20,2020
0 people found
this helpful
5 stars for Jay, was very helpful and very fast answering our questions. He made everything clear regarding of what we need to do and like this everything seems easy. Thank you....
read full review
Was this helpful? Yes

“5-star service from Jay Leonce at Keystones P......”

Share on :
Feb 20,2020
Minithumbup
By: 'Deborah'
Feb 20,2020
0 people found
this helpful
5-star service from Jay Leonce at Keystones Property. Jay arrived for my viewing promptly and was both pleasant and professional. He was able to tell me in detail about the property and local area, which helped with my decision-making. Jay responded to my queries with ...
read full review
Was this helpful? Yes
By: Jay Leonce
Feb 25, 2020
View all comments (1)
Dear Deborah, Thank you for your review. I am glad I was able to help you with your property search. I hope you enjoy the house!! ...

“Miss...”

Share on :
Feb 19,2020
Minithumbup
By: 'Craciun'
Feb 19,2020
0 people found
this helpful
5 stars for Jay, was very helpful and very fast answering our questions. He made everything clear regarding of what we need to do and like this everything seems easy. Thank you....
read full review
Was this helpful? Yes

“William is a fantastic estate agent, very hel......”

Share on :
Feb 18,2020
Minithumbup
By: 'Marian'
Feb 18,2020
0 people found
this helpful
William is a fantastic estate agent, very helpful and we are grateful for his service in helping us to secure a new property....
read full review
Was this helpful? Yes

“Daniel Dapaah...”

Share on :
Feb 18,2020
Minithumbup
By: 'Daniel'
Feb 18,2020
0 people found
this helpful
The staff are extremely Superb,genuinely interested in your need. I was helped with every step of the time towards me purchasing my property....
read full review
Was this helpful? Yes

“Very pleased with our experience with Keyston......”

Share on :
Feb 18,2020
Minithumbup
By: 'Jacqueline'
Feb 18,2020
0 people found
this helpful
Very pleased with our experience with Keystones Property. Adil and his team have worked tirelessly to get our home from sale to completion. We were always welcomed in the office, Adil took the time to talk us through the process. We have lived in our ...
read full review
Was this helpful? Yes

“Jay Leonce is a very professional and helpful......”

Share on :
Feb 18,2020
Minithumbup
By: 'Bianca'
Feb 18,2020
0 people found
this helpful
Jay Leonce is a very professional and helpful persone.He help us with the information and all the enquire that we ask and made our move to be more easy than we accepted. Thank you !...
read full review
Was this helpful? Yes

“Great team they have got, very helpful,Adil ......”

Share on :
Feb 17,2020
Minithumbup
By: 'Ameer'
Feb 17,2020
0 people found
this helpful
Great team they have got, very helpful, Adil and Will are both very efficient and quick, Adil was also very helpful to me in making a good deal....
read full review
Was this helpful? Yes

“Great team at Keystones...”

Share on :
Feb 15,2020
Minithumbup
Scott
By: 'Shauna'
Feb 15,2020
0 people found
this helpful
A really friendly, approachable team with a strong work ethic that ensures an efficient move. Whenever we called there was always someone happy to help. Really grateful to everyone at Keystones for their support....
read full review
Was this helpful? Yes

“We have been very happy with service we recei......”

Share on :
Feb 10,2020
Minithumbup
Feb 10,2020
0 people found
this helpful
We have been very happy with service we received from keystones. Adil and his team have been very helpful. Would recommend....
read full review
Was this helpful? Yes

“Property Letting...”

Share on :
Feb 03,2020
Minithumbup
By: 'Richard'
Feb 03,2020
0 people found
this helpful
From the outset the Keystones process has been seamless in the letting of our property. The Team, in particular Adil, Jay and Ross, have been professional, informative and friendly. We felt very comfortable with their marketing and as a result we had several viewings within 2 ...
read full review
Was this helpful? Yes

“Shawn Beswick...”

Share on :
Jan 31,2020
Minithumbup
By: 'Shawn'
Jan 31,2020
0 people found
this helpful
Jay is a fantastic estate agent, very helpful and we are grateful for his service in helping us to secure a new property....
read full review
Was this helpful? Yes

“Sale of house in probate...”

Share on :
Jan 30,2020
Minithumbup
By: 'Shirley'
Jan 30,2020
0 people found
this helpful
We needed 3 valuations for a house in probate. Before it was granted and before we had put it on the market, Ross from Keystones had found a buyer! He has been on the ball from the get go, always available and helpful throughout. It has ...
read full review
Was this helpful? Yes

“Key Stones is better then other estate agents......”

Share on :
Jan 25,2020
Minithumbup
By: 'Jatinder'
Jan 25,2020
0 people found
this helpful
Key Stones is better then other estate agents more easier to contact and Will our agent was professional and courteous helpful with information so yes would definitely recommend this Estate Agent...
read full review
Was this helpful? Yes

“A very professional, efficient and dedicated ......”

Share on :
Jan 23,2020
Minithumbup
Scott
By: 'Mathilde'
Jan 23,2020
0 people found
this helpful
A very professional, efficient and dedicated team/ service. There was always someone at the end of the phone who could help, in particular Jay and Scott. Thank you for getting our purchase over the line without too many hurdles....
read full review
Was this helpful? Yes

“Helpful, transparent, available to talk, acco......”

Share on :
Jan 22,2020
Minithumbup
Scott
By: 'Joe'
Jan 22,2020
0 people found
this helpful
Helpful, transparent, available to talk, accomplished and most importantly they got the job done. I would be happy to recommend their service and the biggest compliment is that I will be using their services when it comes to sell again....
read full review
Was this helpful? Yes

“Very pleased with the advice and guidance abo......”

Share on :
Jan 13,2020
Minithumbup
Scott
By: 'Shaun'
Jan 13,2020
0 people found
this helpful
Very pleased with the advice and guidance about pricing of our house and the arrangements made for viewings. Sold the house within two weeks...
read full review
Was this helpful? Yes

“Keystones and in particular Branch Manager, A......”

Share on :
Dec 19,2019
Minithumbup
By: 'Bernard'
Dec 19,2019
0 people found
this helpful
Keystones and in particular Branch Manager, Adil, were extremely efficient in finding us a tenant. They also kept us informed at every step of the process and have been very helpful. We would definitely recommend Keystones Property....
read full review
Was this helpful? Yes

“So Friendly and Professional...”

Share on :
Dec 17,2019
Minithumbup
By: 'Trudy'
Dec 17,2019
0 people found
this helpful
So friendly and professional! The whole team has been exceptional throughout my ongoing purchase especially Ross who was my main point of contact. He is always on the other end of the phone to answer any questions or concerns I may have. Thank you all!!...
read full review
Was this helpful? Yes
Staff picture Scott
(176)
Staff picture Sam
(17)
Staff picture Chris
Staff picture Katie
Staff picture Ahmed
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact [email protected] or call 01708 909 100 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavor to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon

Awards won by Keystones Property

Regional Awards won by Keystones Property

Individual Branch Awards

Romford, RM5



Get in touch with

Keystones Property