Goadsby
2.5/5, 144 reviews
37% recommended
71% sales valuation accuracy
76% sales fee satisfaction

Property Features

The Goadsby Group has specialist teams covering all aspects of residential and commercial business, including Sales, Lettings, New Homes, Homes of Distinction, Land, Mortgage Services, Business Space, Retail, Hotels and Leisure, Investment Consultancy, Special Projects, Survey and Valuation, Building Consultancy, Town Planning, Property Management, Corporate Consultancy, and Public Sector. show more The Goadsby Group has specialist teams covering all aspects of residential and commercial business, including Sales, Lettings, New Homes, Homes of Distinction, Land, Mortgage Services, Business Space, Retail, Hotels and Leisure, Investment Consultancy, Special Projects, Survey and Valuation, Building Consultancy, Town Planning, Property Management, Corporate Consultancy, and Public Sector.

Contact Us

Latest Reviews

 View all Reviews 144
24th May 2023
reviewed by 'M'
“Disappointing first call to Goadsby Wareham office on the back of wanting a valuation of a property to sell. Abrupt ......”
28th Jun 2021
reviewed by 'Mr @ Mrs L'
“Andrew the Branch Manager at Goadsby Chandler’s Ford and his team sold our house within days. Andrew and Mandy ......”
1st Jun 2021
reviewed by 'Paul'
“I was purchasing a flat on the carters quay development and Emily from the Poole branch constantly lied for a ......”
26th May 2021
reviewed by 'Fiona Hall'
“I met with Andrew the Branch Manager for a viewing. Sadly the property wasn't for me but he was really ......”
6th May 2021
reviewed by 'Disappointed'
“Not a good experience. Cannot go into details as there is a court case pending, but would just advise to ......”
29th Apr 2021
reviewed by 'EB'
“If you are thinking of purchasing a property through Goadsby, then my advice is don't. They will 'string you along', ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 76% £142,000 £752,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 3 2 59 24 5 14 2 5 22
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 08:45 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Goadsby Branches (view all 27)
Blandford Forum, DT11
Bournemouth, BH18
Bournemouth, BH20
Bournemouth, BH21
Bournemouth, BH24
Bournemouth, BH6
Bournemouth, BH8
Bournemouth BH8, BH8

“Chris Josie and team did a fantastic job. in selling ......”

Share on :
Jan 16,2018
Minithumbup
claim your profile
Chris
By: 'Mervyn'
Jan 16,2018
1 people found
this helpful
Chris Josie and team did a fantastic job. in selling our property.They took the reins and we never looked back . Thanks again Chris ,Josie....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We sold a property through Goadsbys and Chris handled the ......”

Share on :
Jan 08,2018
Minithumbup
claim your profile
Chris
By: 'Linda'
Jan 08,2018
1 people found
this helpful
We sold a property through Goadsbys and Chris handled the sale, he was amazing . Proffessional, capable and highly motivated. Nothing was too much trouble, advice was always solid and he was friendly, cheerful and always true to his word. If he said he would get ...
read full review
Comment on agent fees
Agents fee good however the introduction fee to Premier Lawyers (£275) paid to Goadsbys is in our opinion obscene. Our purchases used them and the service from them was shambolic, to say the least.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would highly recommend Goadsy Wimborne branch for selling your ......”

Share on :
Jan 03,2018
Minithumbup
By: 'Mrs'
Jan 03,2018
0 people found
this helpful
I would highly recommend Goadsy Wimborne branch for selling your property. We have moved numerous times and this was the most positive experience by far. The Manager, David offered excellent advice and a superb and very professional service which enabled our recent house sale and ...
read full review
Comment on agent fees
The most reasonable fee of all the local agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent team , in particular Chris and Josie were brilliant and ......”

Share on :
Nov 12,2017
Minithumbup
claim your profile
Chris
By: 'Peter'
Nov 12,2017
0 people found
this helpful
Excellent team , in particular Chris and Josie were brilliant and eased us successfully through the stress of selling our house . My wife and I were extremely pleased with the service and advice we received and couldn't recommend them more highly...
read full review
Comment on agent fees
The fees were what we expected and we think represented good value for money
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Ex-Buyer: Pleasant staff who were either uninformed or unwilling to ......”

Share on :
Nov 04,2017
Minithumbdown
By: 'Never'
Nov 04,2017
5 people found
this helpful
Ex-Buyer: Pleasant staff who were either uninformed or unwilling to answer direct questions. I have to remeber that they act for the vendor. Quick and honest answers would have saved cost to me and time to the vendor. Agricultural Land with planning consent is not ...
read full review
Comment on agent fees
None to purchasor
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful and supportive. Sale went through smoothly.always kept ......”

Share on :
Nov 04,2017
Minithumbup
claim your profile
Josie
By: 'Steve'
Nov 04,2017
0 people found
this helpful
Very helpful and supportive. Sale went through smoothly.always kept me informed. Thanks for everything. Still awaiting my champagne llol. Thought the solicitors were very laid back....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Chris was helpful knowledgeable and courteous. My wife and I ......”

Share on :
Sep 07,2017
Minithumbup
claim your profile
Josie
By: 'Gareth'
Sep 07,2017
0 people found
this helpful
Chris was helpful knowledgeable and courteous. My wife and I needed many visits to the property we were buying and they always arrived promptly and were most helpful. Very very helpful. One wonders how the like of Purple Bricks would be in these circumstances!...
read full review
Comment on agent fees
Very good, very helpful
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Goadsby is the worst estate agent I've ever dealt with ......”

Share on :
Aug 21,2017
Minithumbdown
By: 'Mei'
Aug 21,2017
4 people found
this helpful
Goadsby is the worst estate agent I've ever dealt with in my life. Don't solve problems and full of excuses why they can never be helpful. Unprofessional. Will never rent or buy a property managed by them....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Goadsby only gets 1 star, because it isn't possible to give ......”

Share on :
Aug 17,2017
Minithumbdown
By: 'Dan'
Aug 17,2017
3 people found
this helpful
Goadsby only gets 1 star, because it isn't possible to give them zero stars...They are the most unprofessional group of people I have ever come across. They barely answer requests or complaints sent to them via email. More often than not, we have to personally ...
read full review
Comment on agent fees
Insane! Why did I pay £180 to you...from EACH of us in a house with 7 people?? You didn't do shit!!!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Although Goadsbys were working for the vendor, they always treated ......”

Share on :
Aug 11,2017
Minithumbup
claim your profile
Josie
By: 'Greenie'
Aug 11,2017
0 people found
this helpful
Although Goadsbys were working for the vendor, they always treated me with respect, returning calls and responding to my enquiries in good time. Also, when lawyers were dragging their heels, Josie did what she could to jolly them along. Overall, the purchasing experience was nowhere ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would never to back to this agents EVER. I ......”

Share on :
Aug 05,2017
Minithumbdown
By: 'Ss.'
Aug 05,2017
1 people found
this helpful
I would never to back to this agents EVER. I travelled a 2 and a half car journey with my children to fill out paper work for a house that we so desperately wanted. To be told they would hand the paper work into the landlord ...
read full review
Comment on agent fees
Very bad.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Communication was very poor. Often we had to chase multiple ......”

Share on :
Aug 03,2017
Minithumbdown
By: 'GoadsbyTenant'
Aug 03,2017
4 people found
this helpful
Communication was very poor. Often we had to chase multiple times to get even a reply from them, let alone a resolution to whatever issue we were chasing about at the time. Staff were totally disinterested in helping. Issues raised often dragged on for months ...
read full review
Comment on agent fees
Their fees are expensive, or extortionate if you consider the amount of effort they actually put in when you contact them or request something from the office.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently travelled a three hour return trip down to ......”

Share on :
Jul 14,2017
Minithumbdown
claim your profile
Laura
By: 'Ebj'
Jul 14,2017
8 people found
this helpful
I recently travelled a three hour return trip down to Southampton with my daughter to view a flat listed with this agent. My daughter will be 20 in September and is a student at Southampton University. When she made the appointment to view the flat, she ...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It seems there is no smoke without fire!! First and ......”

Share on :
Jul 11,2017
Minithumbdown
By: 'Jay'
Jul 11,2017
4 people found
this helpful
It seems there is no smoke without fire!! First and last time I will deal with this unprofessional outfit!! The Schoolboy comments are a fair assessment of the level of service they offer. I was strictly told they follow a process and its never first ...
read full review
Comment on agent fees
One of the most expensive fee structures I have come across
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Incredibly helpful office! Helped with all our needs selling the ......”

Share on :
Jun 29,2017
Minithumbup
claim your profile
James
By: 'Jacob'
Jun 29,2017
0 people found
this helpful
Incredibly helpful office! Helped with all our needs selling the property and helping us find our forever home! Efficient and friendly - wouldn't go to another agent after the service received from all the staff here...
read full review
Comment on agent fees
Reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It's quite clear from all reviews for Goadsby that something ......”

Share on :
Mar 03,2017
Minithumbdown
By: 'Jumped'
Mar 03,2017
2 people found
this helpful
It's quite clear from all reviews for Goadsby that something is wrong with the way they operate, it is because they are all fresh out of school and don't have a clue? If so, maybe that's not their fault but lack of training but ALL ...
read full review
Comment on agent fees
Awful
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am looking to buy a property in Bournemouth, so ......”

Share on :
Jan 20,2017
Minithumbdown
claim your profile
Callum
By: 'Mr'
Jan 20,2017
2 people found
this helpful
I am looking to buy a property in Bournemouth, so looked at your website on 14th January. I submitted an enquiry on 15th Jan and got a response from Callum Mackenzie to say he would contact me.... I have followed up several times to say ...
read full review
Comment on agent fees
Awful.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Never dealt with such a poor unprofessional, disorganised, school boy ......”

Share on :
Jun 08,2016
Minithumbdown
By: 'David'
Jun 08,2016
2 people found
this helpful
Never dealt with such a poor unprofessional, disorganised, school boy outfit. Staff do not know what is required, I suggest that serious training is given or a rethink if the uninterested staff actually want to work in the industry at all! Poor customer service and ...
read full review
Comment on agent fees
Horrendous ‚£540 for me to do all of the leg work.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Appalling unfair treatment of tenants. For one tenant, the total ......”

Share on :
Apr 28,2016
Minithumbdown
claim your profile
Louise
By: 'Just'
Apr 28,2016
6 people found
this helpful
Appalling unfair treatment of tenants. For one tenant, the total fees charged will be more than £700!!!!! Never honest or upfront about this. Steer well clear. I was charged Referencing fees £180 + Inventory £100 + Contract fee of £78 + Deposit registration £30 (=£388) plus first months rent plus six weeks deposit. Now ...
read full review
What agent could do to change your mind?
Ridiculously high. I was charged Referencing fees ‚£180 + Inventory ‚£100 + Contract fee of ‚£78 + Deposit registration ‚£30 (=‚£388) plus first months rent plus six weeks deposit. Now that I wish to move out after 15 months living at the property. They demand ‚£120 arrangement fee + ‚£110 inventory fee + ‚£50 deposit administration fee (all plus VAT) so ‚£337 to move out. Despicable.
Attached Filesnbsp;
Comment on agent fees
Ridiculously high. I was charged Referencing fees ‚£180 + Inventory ‚£100 + Contract fee of ‚£78 + Deposit registration ‚£30 (=‚£388) plus first months rent plus six weeks deposit. Now that I wish to move out after 15 months living at the property. They demand ‚£120 arrangement fee + ‚£110 inventory fee + ‚£50 deposit administration fee (all plus VAT) so ‚£337 to move out. Despicable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Absolute terrible customer service. From walking into the store months ......”

Share on :
Mar 26,2016
Minithumbdown
By: 'TERRIBLE'
Mar 26,2016
2 people found
this helpful
Absolute terrible customer service. From walking into the store months ago till this day it has only been dissapointment after dissapointment and rudeness. I just can't believe how unorganised and rude they are. If I never paid my deposite I would be straight out....
read full review
What agent could do to change your mind?
Bad
Attached Filesnbsp;
Comment on agent fees
Bad
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have requested a refund since October and she doesn't ......”

Share on :
Mar 21,2016
Minithumbdown
claim your profile
Bethany
By: 'Mae'
Mar 21,2016
1 people found
this helpful
I have requested a refund since October and she doesn't ever reply on time, taking her own sweet time to reply me ONCE every month. It's now the 20th of March and she can completely ignore my messages and I STILL HAVE NO REFUND. I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very unreliable, made the whole situation very difficult. Lied about ......”

Share on :
Feb 05,2016
Minithumbdown
claim your profile
Nancy
By: 'Mark'
Feb 05,2016
2 people found
this helpful
Very unreliable, made the whole situation very difficult. Lied about next of kin when it's a further contact they want....
read full review
What agent could do to change your mind?
To be honest the house I fell in love with was lovely but the fees I think are over priced.
Attached Filesnbsp;
Comment on agent fees
To be honest the house I fell in love with was lovely but the fees I think are over priced.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Goadsby lack and and ownership, simple.I have raised the ......”

Share on :
Jan 15,2016
Minithumbdown
By: 'Disgruntled'
Jan 15,2016
1 people found
this helpful
Goadsby lack and and ownership, simple. I have raised the issue of my bedroom window being ajar 4 times now by means of 1 management visit, 1 phone call and 2 emails..... I have not even had a response! Goadsbys staff are incredibly incompetent and I would not employ ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Brilliant could not rate them higher.I had the worst ......”

Share on :
Dec 18,2015
Minithumbup
claim your profile
Fiona
By: 'Miss'
Dec 18,2015
1 people found
this helpful
Brilliant could not rate them higher. I had the worst house sale in the world, in the whole history of it! Fiona worked really hard to get everything done as, solicitors on all sides (as usual) made a chocolate fireguard seem indispensable! Fiona bent over ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had a 12 month contract (on 13th of april 2015) with ......”

Share on :
Dec 03,2015
Minithumbdown
claim your profile
Lorraine
By: 'Massimiliano'
Dec 03,2015
3 people found
this helpful
I had a 12 month contract (on 13th of april 2015) with the written clause to give a 2 month notice in case I need to leave; never before you dispute this clause. Now I need since my company send me in another town and gGoadsbydoes nkt want ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Big_k_mac
Nov 23, 2016
View all comments (1)
To be fair you signed a 12 month agreement, with a two month notice clause meaning that if you want to leave the property at the end of your contract you need to give 2 moths notice, it doesn't mean that you can leave the contract early! The initial term (12 months in your case) is the MINIMUM term so they were perfectly within their rights to refuse to allow you to leave the tenancy early and/or without costs. Suggest you understand what you are signing before you slate the agent!! ...

“Awfull company, agents rude and definitely had delusions of grandeur, ......”

Share on :
Oct 05,2015
Minithumbdown
By: 'Ali'
Oct 05,2015
4 people found
this helpful
Awfull company, agents rude and definitely had delusions of grandeur, had terrible problems with damp which were never dealt with, when we finally moved out Goadby tried to deduct £750 from our deposit, we ended up going through TDS, they ended up deducting only £15, says it ...
read full review
What agent could do to change your mind?
Nothing, terrible customer service, extortionate fees, can't wait for the Internet agents to kick them into touch.
Attached Filesnbsp;
Comment on agent fees
Overpriced, not clear and always felt an undertone of dishonesty
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This agency is an absolute nightmare! They try to cheat ......”

Share on :
Aug 25,2015
Minithumbdown
By: 'Angry'
Aug 25,2015
2 people found
this helpful
This agency is an absolute nightmare! They try to cheat you and take money from you whenever they can! They change terms of your rental agreements without notifying you, then they inform you that you owe them money! 46 negative reviews on this website alone - ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Georgia
Jan 27, 2016
View all comments (1)
Disgusted with the way we have been treated by this company as tenants of a property that they manage. . Rude, onoxious staff who can't even be bothered to respond to emails advising of repair issues etc and can't manage to arrange repairs on propertys that they are supposedly managing. Staff in the bournemouth and sputhampton offices speak to you like you are dirt on their shoe. Can't say I have had one positive experience with this company. Due to their incompetence we have damage to our pe ...

“I have never been treated or spoken to so badly ......”

Share on :
Apr 10,2015
Minithumbdown
claim your profile
Charlene
By: 'Molly'
Apr 10,2015
4 people found
this helpful
I have never been treated or spoken to so badly by a company as goadsby. Unforgivably rude staff, dismissive and repugnant attitude. Even if you love the property they are letting, do not do it. Ridiculously high fees. Ridiculously low standard of care. The worst ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I contacted Goadsby 2 weeks ago when I spotted a studio ......”

Share on :
Apr 09,2015
Minithumbup
claim your profile
Gary
By: 'Heather'
Apr 09,2015
0 people found
this helpful
I contacted Goadsby 2 weeks ago when I spotted a studio flat I liked that they were letting. Gary @ Goadsby took me to visit it and was brilliant, he offered some excellent advice on bill costs and planning (I've only ever rented bills included properties) and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having been a tenant for the last few years paying ......”

Share on :
Mar 27,2015
Minithumbdown
By: 'Never'
Mar 27,2015
3 people found
this helpful
Having been a tenant for the last few years paying rent on time every month, paying all their exorbitant fees every time the lease rolled over and maintaining the place as my own - ‚£1250 worth of improvements -I was staggered when I was treated so ...
read full review
What agent could do to change your mind?
They should have just done their job for which they are paid to do and also treated everyone equally. Employing people with knowledge would also help!
Attached Filesnbsp;
Comment on agent fees
‚£78.00 every time the lease renewed and then a further ‚£310 to cover the costs of a new tenant in order for me to leave early.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Goadsby

Regional Awards won by Goadsby

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn