Goadsby
Southampton, SO15
2.2/5, 17 reviews
28% recommended
38% sales valuation accuracy
100% sales fee satisfaction
33% lettings valuation accuracy
20% lettings fee satisfaction

“I have never been treated or spoken to so badly ......”

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Apr 10,2015
Minithumbdown
By: 'Molly'
Apr 10,2015
4 people found
this helpful
I have never been treated or spoken to so badly by a company as goadsby. Unforgivably rude staff, dismissive and repugnant attitude. Even if you love the property they are letting, do not do it. Ridiculously high fees. Ridiculously low standard of care. The worst company I have ever had dealings with by a long mile. Even their contract staff when coming to deal with a problem say the same!
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Opening Hours
Address

Goadsby
54 London Road
Southampton
Hampshire
SO15 2AH
02380 225412

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 38% 100% £0 £0
Lettings 33% 20% £950 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 10 1 0 3 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“True Professional Service...”

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Jan 30,2019
Minithumbup
By: 'Dorsetbelle57'
Jan 30,2019
3 people found
this helpful
Mandy Ballard holds the role of sales progressor at Goadsby Southampton. I was a cash buyer for a flat in Southampton as an investment. I managed to engage the services of a conveyancer from hell, without the support and determination I had from Mandy, I ...
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“True Professional Service...”

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Jan 30,2019
Minithumbup
By: 'Dorsetbelle57'
Jan 30,2019
1 people found
this helpful
Mandy Ballard holds the role of sales progressor at Goadsby Southampton. I was a cash buyer for a flat in Southampton as an investment. I managed to engage the services of a conveyancer from hell, without the support and determination I had from Mandy, I ...
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“great...”

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Nov 27,2018
Minithumbup
By: 'Candice'
Nov 27,2018
0 people found
this helpful
It's a pleasant experience of purchase the property. Sylvia kept up everything for us as urgent because our last rent is about to deadline....
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Comment on agent fees
no fee
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“We are using Goadsby to rent out our Student Property ......”

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Feb 14,2018
Minithumbup
By: 'Landlords - student let'
Feb 14,2018
0 people found
this helpful
We are using Goadsby to rent out our Student Property - stellar service. On the ball, contactable and knowledgeable. After using different agents in the past, cannot recommend the team (lettings, property management and sales, who helped with a recent valuation) highly enough. If you're ...
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Comment on agent fees
Very reasonable
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“I would never to back to this agents EVER. I ......”

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Aug 05,2017
Minithumbdown
By: 'Ss.'
Aug 05,2017
1 people found
this helpful
I would never to back to this agents EVER. I travelled a 2 and a half car journey with my children to fill out paper work for a house that we so desperately wanted. To be told they would hand the paper work into the landlord ...
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Comment on agent fees
Very bad.
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“Communication was very poor. Often we had to chase multiple ......”

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Aug 03,2017
Minithumbdown
By: 'GoadsbyTenant'
Aug 03,2017
4 people found
this helpful
Communication was very poor. Often we had to chase multiple times to get even a reply from them, let alone a resolution to whatever issue we were chasing about at the time. Staff were totally disinterested in helping. Issues raised often dragged on for months ...
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Comment on agent fees
Their fees are expensive, or extortionate if you consider the amount of effort they actually put in when you contact them or request something from the office.
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“I recently travelled a three hour return trip down to ......”

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Jul 14,2017
Minithumbdown
By: 'Ebj'
Jul 14,2017
8 people found
this helpful
I recently travelled a three hour return trip down to Southampton with my daughter to view a flat listed with this agent. My daughter will be 20 in September and is a student at Southampton University. When she made the appointment to view the flat, she ...
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Comment on agent fees
N/A
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“Absolute terrible customer service. From walking into the store months ......”

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Mar 26,2016
Minithumbdown
By: 'TERRIBLE AGENCY DO NOT THINK ABOUT GOING WITH THEM'
Mar 26,2016
2 people found
this helpful
Absolute terrible customer service. From walking into the store months ago till this day it has only been dissapointment after dissapointment and rudeness. I just can't believe how unorganised and rude they are. If I never paid my deposite I would be straight out....
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What agent could do to change your mind?
Bad
Attached Filesnbsp;
Comment on agent fees
Bad
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“I have requested a refund since October and she doesn't ......”

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Mar 21,2016
Minithumbdown
By: 'Mae'
Mar 21,2016
1 people found
this helpful
I have requested a refund since October and she doesn't ever reply on time, taking her own sweet time to reply me ONCE every month. It's now the 20th of March and she can completely ignore my messages and I STILL HAVE NO REFUND. I ...
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“I have never been treated or spoken to so badly ......”

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Apr 10,2015
Minithumbdown
By: 'Molly'
Apr 10,2015
4 people found
this helpful
I have never been treated or spoken to so badly by a company as goadsby. Unforgivably rude staff, dismissive and repugnant attitude. Even if you love the property they are letting, do not do it. Ridiculously high fees. Ridiculously low standard of care. The worst ...
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“We are tenants in a property and the landlord is ......”

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Apr 05,2013
Minithumbdown
By: 'Eunice'
Apr 05,2013
3 people found
this helpful
We are tenants in a property and the landlord is trying to sell it through Goadsby. For some very strange reason NONE of the staff members working at that branch seem to understand what "24 hours written notice to conduct viewings" mean. It's very frustrating that ...
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“Totally rubbish and a waste of time once they receive ......”

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Jan 23,2013
Minithumbdown
By: 'hafk'
Jan 23,2013
4 people found
this helpful
Totally rubbish and a waste of time once they receive your money they do not have any moral values or duty of care to the Tennant My property has a very crafty wind and so cold in the flat it had an infestation of siders ...
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“Myself and my girlfriend firstly put too much trust in ......”

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Jan 21,2013
Minithumbdown
By: 'Ricardo'
Jan 21,2013
6 people found
this helpful
Myself and my girlfriend firstly put too much trust in Goadsby. I asked for a flat where I could get a permit for parking as I am in the Royal Marines and use a military vehicle to get to and from work. The third day ...
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What agent could do to change your mind?
They could have integrity and help, like we agreed. They have caused me so much hassle and am on the brink of breaking up my relationship through arguments due to all the stress of this.
Attached Filesnbsp;
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“Our father died suddenly last year, leaving his property in ......”

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Dec 10,2011
Minithumbup
By: 'Helen'
Dec 10,2011
4 people found
this helpful
Our father died suddenly last year, leaving his property in Southampton to us. We all live in Norfolk so needed a professional and sympathetic agent to sell and keep an eye on the place in the meantime. The Goadsby team ticked all the right boxes ...
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“The most unprofessional agency ever. When we moved in into ......”

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Jan 29,2011
Minithumbdown
By: 'angry tenant'
Jan 29,2011
2 people found
this helpful
The most unprofessional agency ever. When we moved in into rented flat, we realized that the shower doesn't work at all. It took us 2,5 months until they fixed it. Now we have mould in our flat: on windows, kitchen walls, even in a fridge. They ...
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“Where to start, problem 1) moving in day (a Saturday) turned ......”

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Apr 19,2010
Minithumbdown
By: 'ahhrentals'
Apr 19,2010
2 people found
this helpful
Where to start, problem 1) moving in day (a Saturday) turned up to be told that we still had several hundred pounds to pay, when we said we had paid everything we were told they had forgotten to give us this particular form! Problem 2) we were ...
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“Goadsby are awful! They do not care about your well ......”

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Mar 10,2010
Minithumbdown
By: 'rob'
Mar 10,2010
3 people found
this helpful
Goadsby are awful! They do not care about your well being as a tennant - from the wording of the contract, the way they never ring you back (surely they want your business?), to the manner in which they speak to you it all makes ...
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No fees information available
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Awards won by Goadsby, Southampton SO15 2AH


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