90% sales valuation accuracy
90% sales fee satisfaction
MyLondonHome, founded in 2002, are an award winning and ARLA accredited estate agent in Central London. We adhere to many guiding principles and values that we consider in every action we take as a business, which has seen us win a wealth of awards and produce tremendous growth.We pride ourselves ...
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MyLondonHome, founded in 2002, are an award winning and ARLA accredited estate agent in Central London. We adhere to many guiding principles and values that we consider in every action we take as a business, which has seen us win a wealth of awards and produce tremendous growth.
We pride ourselves on operating as a specialist Central London estate agents, our vast knowledge of London and the property market provides us with the perfect acumen as a specialist estate agents. Our knowledge isn't something we keep to ourselves; our site has detailed area guides, we regularly post news articles and update our array of social channels to give you the benefit of our expertise.
There are plenty of career opportunities at MyLondonHome as we are a very driven company who look to innovate and grow as much as possible. Our employees are passionate and determined but also very personable. We also regularly participate in charity activity where the whole company can get involved in one way or another.
Many of our customers comment on our brilliant service by providing us with tremendous testimonials in which we feel truly privileged to receive.
We pride ourselves on operating as a specialist Central London estate agents, our vast knowledge of London and the property market provides us with the perfect acumen as a specialist estate agents. Our knowledge isn't something we keep to ourselves; our site has detailed area guides, we regularly post news articles and update our array of social channels to give you the benefit of our expertise.
There are plenty of career opportunities at MyLondonHome as we are a very driven company who look to innovate and grow as much as possible. Our employees are passionate and determined but also very personable. We also regularly participate in charity activity where the whole company can get involved in one way or another.
Many of our customers comment on our brilliant service by providing us with tremendous testimonials in which we feel truly privileged to receive.
Latest Reviews
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21st Oct 2022
reviewed by 'Jim Fatah'
26th Jul 2022
reviewed by 'Jovan'
24th Jul 2022
reviewed by 'Ivan Lim'
17th Feb 2022
reviewed by 'Robert and Elizabeth Parker'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 90% | £250,000 | £9,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 233 | 1 | 551 | 18 | 98 | 0 | 127 | 2 | 88 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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MyLondonHome Branches (view all 4)
Feb 25,2012
Feb 25,2012
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MyLondonHome provided an excellent property and have since managed it very well. They have always remained professional and helpful whatever the query, ensuring a happy tennant and i expect a happy Landlord. Thanks to Dan Lisa and Hannah....
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Feb 25,2012
Feb 25,2012
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We looked at various properties ? We talked to Joseph about the exact flat we required. Joseph found us the flat to suit our requirements. Joseph was very helpful and did everything possible to ensure that we were completely satisfied with the sale and handled everything ...
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Feb 24,2012
Feb 24,2012
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Everyone dealing with my flat was very helpful and informative. They have all addressed my needs promptly and efficiently. Each of the members of staff working with me (Katie, Hanna, Jonathan, Ian) were very approachable and professional. Thank you!...
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Feb 20,2012
Feb 20,2012
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Flexible viewing timings. Very helpful....
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Feb 20,2012
Feb 20,2012
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Daniel understands our needs extremely well and was able to source a highly suitable tenant quickly. The overall service from MyLondonHome is extremely smooth whether it be rentals, property management or accounts. We are very satisfied with our choice of agent....
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Feb 17,2012
Feb 17,2012
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Ian was a great listener and as a result he really took on board what we were looking for. He appreciated that our time was valuable and didn't waste time dragging us to looking at property which didn't have a chance of meeting the spec. ...
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Feb 16,2012
Feb 16,2012
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Adam was excellent, timely in his communications, helpful, friendly, everything you could ask for. Oh and the property is great too! This was a booking from the US for during the Olympics so it could have been very complicated. Adam made it extremely simply and ...
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Feb 16,2012
Feb 16,2012
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We were quite unfortunate to experience a few damages in our apartment, not related to misuse from residents side. This had to do with curtain hangers falling off the bedroom as well as a shelf from the living room being disconnected. We contacted My London ...
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Feb 16,2012
Feb 16,2012
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Excellent and professional service.
Many Thanks...
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Feb 16,2012
Feb 16,2012
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I had a fantastic assistance and support from MyLondonHome.
Ian James was very professional in showing me different properties according to my preference and budget. He was very proactive and was always there to offer advice and support.
I trust MyLondonHome and can highly recommend ...
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Feb 16,2012
Feb 16,2012
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We have used MLH through two properties in central London and again to find our third. To say the service was exemplary is an understatement. Daniel Quicke provided a service well beyond any expectation, far exceeding the service we have encountered with other property agents.
...
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Feb 16,2012
Feb 16,2012
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Joseph Cadman did an excellent job in managing what was a very complicated sales process. Without his able help and thoughtfulness, this purchase would not have happened and I am sure the seller feels equally grateful to Joseph....
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Feb 15,2012
Feb 15,2012
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Friendly, honest, helpful, contactable and knowledgeable....
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Feb 12,2012
Feb 12,2012
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Super efficient without compromsing on professionalism....
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Feb 10,2012
Feb 10,2012
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After moving to London from Cape Town our initial experience with MyLondonHome was extremely positive with Adam not giving up until finding us an apartment in the location we were looking to rent.
After a few speed bumps with the maintenance department, MyLondonHome once again ...
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Feb 09,2012
Feb 09,2012
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After selling my home and moving to Brighton I had the requirement to rent a property in Central London for a year. Brand new to the rental market as a tenant this middle aged man found it all a bit confusing with what Rightmove could ...
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Jan 30,2012
Jan 30,2012
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I have been very impressed with MyLondonHome - at the start of our tenancy the particular person assigned as our account manager wasn't the fastest at coming back to us with any issues however any problems we did have were sorted out eventually. When the ...
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Jan 24,2012
Jan 24,2012
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Ian James and Adam Anker were whom I talked to find the right property to let for me, they were so kind and honest with me, that I really appreciate the service. They understood my need and they weren´t pushy at all, and respected ...
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Jan 22,2012
Jan 22,2012
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I enquired about a couple of properties listed on the MyLondonHome website at 6pm in the evening, expecting the usual "Those aren't *real* properties, they're just so we can get your details", or simply to just be ignored - the normal level of service that ...
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Jan 18,2012
Jan 18,2012
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Ian was very professional in showing us the property, and did not rush us into making a hasty decision. He helped us follow up with the landlord regarding our questions about the property even though the landlord took a while to respond. Helen and Katie ...
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Jan 16,2012
Jan 16,2012
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It is a good agent. I don't have any other agent to compare with, so to be objective, according to my experience, they can always solve my problems in time. But in a very few cases they do not give me any respond, that' the ...
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Jan 16,2012
Jan 16,2012
1
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Ian and Daniela were very nice people, always worried how to provide the best service and the most suitable alternatives for me. They gave me a proactive client service....
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Jan 16,2012
Jan 16,2012
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I am happy with his conduct and his understanding to our needs especially with regarding to our deafness. The process of paying the rent upfront went quickly and more importantly smoothly. When we said that we would prefer to pay the whole of a year ...
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Jan 15,2012
Jan 15,2012
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Ian James was absolutely great to deal with. He was professional, and dealt with my queries promptly. Made it easy and truly was always pleasant and punctual.
However, can not say the same about Lisa and Helen which have so far completely ignored my emails ...
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Jan 15,2012
Jan 15,2012
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MyLondonHome helped me finding a suitable property in a short time.
Thanks for that....
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Jan 14,2012
Jan 14,2012
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Great service. Was very helpful.
Christian...
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Jan 14,2012
Jan 14,2012
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I would like to recommend Ian, he is timely, courteous, sincere and helpful. Unfortunately not everyone in the office has the same good attitude. Other staff members I dealt with were either ill-prepared, not answering email or late in appointments. Which makes the overall rating ...
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Jan 12,2012
Jan 12,2012
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My London Home helped us in buying a really nice property. They were very proactive in offering us their help and in solving all different issues. It's an excellent agency and Daniel is definitely a great sales agent. One of the best we dealt with ...
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Jan 07,2012
Jan 07,2012
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Very professional estate agency. We mainly dealt with Mrs Daniela La Sala who paid extreme careful in findind a flat respondent to our needs. She's one of the best agent I've met in London: helpfull, desposable, friendly.
I truly recommend the agency and the agent....
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Jan 04,2012
Jan 04,2012
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Attentive, speedy customer service culminating in a succesful let within 2 weeks of my making a decision to rent in London.
Very professional agent looked after all my concerns and negotiated with the landlord regarding rent, break clauses etc.
Would definitely use them again...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
At MyLondonHome we are committed to providing a superior service for all of our clients and customers. Managing a large portfolio of properties, and coordinating the sales of many more properties does come with its challenges and we are proud of the way we conduct our daily business. On occasion, we do recognise that things go wrong and when it does, we want to put it right for you.
We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved.
Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction.
1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned.
Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days.
2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director:
Sales: [email protected]
HR: [email protected]
Lettings & Property Management: [email protected]
You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint.
3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint.
www.tpos.co.uk/consumers/how-to-make-a-complaint
The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at:
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333306
Last updated at 10:37 AM 06/01/2016 by allAgents
We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved.
Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction.
1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned.
Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days.
2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director:
Sales: [email protected]
HR: [email protected]
Lettings & Property Management: [email protected]
You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint.
3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint.
www.tpos.co.uk/consumers/how-to-make-a-complaint
The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at:
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333306
Best Estate Agent in SW1E 
Best Estate Agent in SW11 
