William H. Brown
Gorleston-on-sea, Gorleston-on-Sea, NR31
3.4/5, 8 reviews
63% recommended
50% sales valuation accuracy
80% sales fee satisfaction
100% lettings valuation accuracy
0% lettings fee satisfaction
No company information

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Opening Hours
Address

William H. Brown
142 High Street
Gorleston-on-Sea
Norfolk
NR31 6RB
01493 661999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 80% £104,000 £167,500
Lettings 100% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 0 1 0 3 0 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“I have never posted a review before (good or bad) ......”

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Apr 16,2015
Minithumbdown
By: 'BrownP'
Apr 16,2015
8 people found
this helpful
I have never posted a review before (good or bad) but felt compelled to do so in this instance. My wife and I recently viewed a property on sale with WHB Gorleston as prospective buyers. Today I received a phone call from them to get ...
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What agent could do to change your mind?
Maybe act with some professionalism and decorum.
Attached Filesnbsp;
Was this helpful? Yes

“I found WHB management of checking out extremely poor, failing ......”

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Jan 22,2015
Minithumbdown
By: 'robbieeesprit'
Jan 22,2015
2 people found
this helpful
I found WHB management of checking out extremely poor, failing to take keys off tenanat and not reading meters (for the second time) and getting inventories incorrect, when I made a complaint they did not value my feedback, and whilst acknowledging my complaint was correct ...
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What agent could do to change your mind?
having raised a reasonable complaint I felt their arrogance in dealing with my complaint came across, they did not effectively deal with the issues that I raised, leaving me feeling unvalued, when I raised this and said I would take my business elsewhere they just effectively said, ok good luck. Firms like this are not worth dealing with...go to the smaller ones who value your business...
Attached Filesnbsp;
Comment on agent fees
service I received was poor considering the level of fees
Was this helpful? Yes
By: Simon
Jan 26, 2015
View all comments (1)
At our branch in gorleston , I am of course disappointed that you have not had a good experience, but unfortunately this review is about another branch in Great Yarmouth (who deal with all lettings ) and not our branch in Gorleston. I have tough contacted our lettings manager to let them know about the disappointment. ...

“Jo arranged our mortgage and was helpful and knowledgeable about ......”

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Dec 09,2014
Minithumbup
By: 'Melanie Ruse'
Dec 09,2014
0 people found
this helpful
Jo arranged our mortgage and was helpful and knowledgeable about the products. All the paperwork was completed easily and as this was our first buy to let property we were grateful for her help. Adam spotted a potential better investment for us by recommending 2 flats ...
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Was this helpful? Yes

“She helped us find the right mortgage for us, help ......”

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Dec 05,2014
Minithumbup
By: 'daryl29'
Dec 05,2014
0 people found
this helpful
She helped us find the right mortgage for us, help us with lawyers and everything wouldn't of done it without her! ***** 5stars...
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“Everything I needed to know was explained to me in ......”

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Nov 27,2014
Minithumbup
By: 'Mr C Warner'
Nov 27,2014
0 people found
this helpful
Everything I needed to know was explained to me in a language that I could easily understand and follow. Whilst discussing the property and the mortgages I was given time to collect my thoughts and gather all the information required without feeling pressured to buy. ...
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Comment on agent fees
The asking price was 105grand or near offer, with Clare's help I was able to obtain the house for 107000. Thank you.
Was this helpful? Yes

“Being a first time buyer I had absolutely no idea ......”

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Nov 27,2014
Minithumbup
By: 'Emma'
Nov 27,2014
0 people found
this helpful
Being a first time buyer I had absolutely no idea of the processes I needed to go through when applying for a mortgage, viewing houses, reading survey results, putting forward offers and buying the property. The help I received was invaluable and much appreciated!...
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“We felt we had a very good relationship with all ......”

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Nov 24,2014
Minithumbup
By: 'Mrs W'
Nov 24,2014
0 people found
this helpful
We felt we had a very good relationship with all of the staff at the office but especially Simon, Clare & Adam who dealt with our house sale. We felt they were honest & fair & contact was always very good. They were very helpful & friendly & did all ...
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Comment on agent fees
The fees were slightly higher than other quotes we had but we were happy to pay them for the rappor we felt with Simon & the team & they were not significantly higher.
Was this helpful? Yes

“If you enjoy being strung along for months on end ......”

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Apr 24,2013
Minithumbdown
By: 'okeydokey80'
Apr 24,2013
8 people found
this helpful
If you enjoy being strung along for months on end with no light at the end of the tunnel then go ahead and get William H Brown to 'market' your house. Never in my life have I ever come across such nasty, evil vindictive idiots ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H. Brown, Gorleston-on-Sea NR31 6RB


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