William H Brown
3.9/5, 1648 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction



Property Features

William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
359 58 353 104 236 82 123 40 104 189
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Thouroughtly recommend the lettings team at W......”

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Mar 15,2024
Minithumbup
catherine
By: 'Siobhan'
Mar 15,2024
0 people found
this helpful
Thoroughly recommend the lettings team at WH Brown North Walsham and in particular Cat. She went above and beyond to help us find a property to suit our needs. She was fair, helpful and always ready to take that bit of extra time to answer ...
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“1st Class professional Service from Louise Chapman...”

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Mar 12,2024
Minithumbup
Louise
By: 'Shiraz'
Mar 12,2024
0 people found
this helpful
I would like provide my upmost thanks to Louise Chapman for her professional and diligent manner in which she dealt with my deposit dispute. Louise was on hand at all times to answer my questions and provided regular updates which assured me in that my ...
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“In 2019, William H Brown came begging to sell......”

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Mar 02,2024
Minithumbdown
Rachel
By: 'Mike'
Mar 02,2024
0 people found
this helpful
In 2019, William H Brown came begging to sell my property (11 Curlew Croft, Colchester, CO4 3FT) on a no sale no fee basis, and now in 2024 they have sent me an invoice asking for payment, and threatening law suit via ELMS Legal Services. ELMS has informed ...
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“Sarah was very helpful , she helped us alot a......”

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Mar 01,2024
Minithumbup
Sarah
By: 'Rawanabutartur'
Mar 01,2024
0 people found
this helpful
Sarah was very helpful , she helped us alot and managed to finish all the needed paperwork in surprisly very short time , we didn’t have to go through all the time consuming checks....
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“Karolina gave us an excellent service thank y......”

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Feb 25,2024
Minithumbdown
By: 'Terry & Vicky Burton'
Feb 25,2024
0 people found
this helpful
Karolina gave us an excellent service thank you so much!...
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“Such a bad agency...”

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Feb 25,2024
Minithumbdown
By: 'Ahmed Abdellatif'
Feb 25,2024
0 people found
this helpful
I am deeply disappointed with the service provided by William H Brown. We were approved to move into a house managed by them, only to be blindsided nine days before our scheduled move-in date. Upon calling to confirm the details, we were informed that the ...
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“1st time renter...”

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Feb 14,2024
Minithumbup
Emma
By: 'Millie'
Feb 14,2024
0 people found
this helpful
I have had the pleasure of dealing with Hannah and Jack when going through the renting process. It is my partner and I's first time moving out and renting. Hannah showed us round the property and the communication afterwards was detailed and efficient, which was ...
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“Would like to leave a review for Mr Daniel Mo......”

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Feb 01,2024
Minithumbup
Daniel
By: 'Roxanne boyles'
Feb 01,2024
0 people found
this helpful
Would like to leave a review for Mr Daniel Morgan, Harwich brand. He is extremely helpful and committed to doing his best to support anyone who is looking to rent, I would absolutely recommend him. Brilliant communication and such a positive attitude...
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“36 hours later and still no return call , thi......”

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Jan 29,2024
Minithumbdown
By: 'Paul Cunningham'
Jan 29,2024
0 people found
this helpful
36 hours later and still no return call , this is the second occasion. No concept of customer service....
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“Beware of using sequence group . In my experi......”

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Jan 26,2024
Minithumbdown
fiona
By: 'James Carpenter'
Jan 26,2024
0 people found
this helpful
Beware of using sequence group . In my experience W H Brown in peterbough were unprofesional,liars ,lack of communication do not follow instructions and the manager Fiona needs training in people skills.she likes the sound of her own voice .if only she listens to ...
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“Incompetent. Front to back....”

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Jan 21,2024
Minithumbdown
By: 'Angry'
Jan 21,2024
0 people found
this helpful
My landlord reduced my deposit. It took five weeks - FIVE WEEKS - to actually get my own money back from this hopeless, incompetent organisation. Their internal processes are hopeless, they don't follow things up, don't communicate between departments and worse still, don't take any ...
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“Warning - Terrible Experience with WHBrown Le......”

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Jan 18,2024
Minithumbdown
By: 'Dee'
Jan 18,2024
0 people found
this helpful
Warning - Terrible Experience with WHBrown Letting Agent I am writing this review to share my utterly disappointing experience with WHBrown Letting Agent. My encounter with them has been nothing short of a nightmare, and I feel compelled to warn others to avoid this agency ...
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“I chose William H Brown Grantham because I th......”

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Jan 12,2024
Minithumbdown
By: 'Michelle'
Jan 12,2024
1 people found
this helpful
I chose William H Brown Grantham because I thought they were a long established, professional and respected Estate Agents in the town. They are now part of a larger group and not independent. My error! A big mistake. Unfortunately, I found them to be rude, ...
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“Useless!!!!...”

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Jan 10,2024
Minithumbdown
By: 'K Laverty'
Jan 10,2024
2 people found
this helpful
Anyone who's looking to sell with William H Brown - steer clear. Before we signed the contract, it was all positive. We spoke about all these ideas and things they would do to try and secure a sale. We had promises of lots of investors ...
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“I would like to thank WH Brown for their help......”

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Jan 08,2024
Minithumbup
Sharon
By: 'Brenda'
Jan 08,2024
0 people found
this helpful
I would like to thank WH Brown for their help with my recent purchase in Thetford, especially Sharon Champion who went over and beyond with her help ....
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“I can not fault the staff at William H Brown ......”

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Dec 15,2023
Minithumbup
By: 'Lucy'
Dec 15,2023
0 people found
this helpful
I can not fault the staff at William H Brown at all. I bought my house with them back in 2021 and sold it with them in 2023 and they are the reason it went through in time for Christmas. Tom, George and Ben are outstanding. Would ...
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“Brilliant start to finish....”

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Dec 09,2023
Minithumbup
Ashley
By: 'CW'
Dec 09,2023
1 people found
this helpful
Brilliant start to finish. Staff in particular Ashley Whitaker were professional, polite, helpful and very well organised. Very impressed with the service I received...
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“The WORST customer service and Lettings Manager!...”

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Dec 07,2023
Minithumbdown
By: 'Unhappy tenant'
Dec 07,2023
0 people found
this helpful
The WORST customer service I have ever encountered, and it seems I very much dodged a bullet. I recently went to view a rental property, agreed to pay 12 months rent upfront and a provisional move-in date, signed the tenancy, paid the 1st month's rent and ...
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“Excelent experience Big Thak You to Sarah fo......”

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Dec 06,2023
Minithumbup
Sarah
By: 'Juganaru'
Dec 06,2023
0 people found
this helpful
Excelent experience Big Thak You to Sarah for the excelent guidnace and assistance...
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“Failed to attend appointment...”

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Dec 05,2023
Minithumbdown
By: 'Sandy'
Dec 05,2023
1 people found
this helpful
I waited in for the Senior Lettings Negotiator from the March branch. The appointment was at 2.00 p.m. At 2.15 p.m. I emailed the branch to find out if she was on her way. At 2.21, I was advised she was on her way. At 3.00 p....
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“Initial involvement with WHBrown was excellent...”

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Dec 01,2023
Minithumbdown
Debbie
By: 'Maxine'
Dec 01,2023
0 people found
this helpful
Our experience wasn't altogether good with WHBROWN, I won't share details because it involves our buyer, so should stay confidential. However, I must say that the first interactions were positive; they marketted our house beautifully, I thought their feedback when we had viewers was very ...
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“DO NOT USE THIS AGENT TO SELL YOUR PROPERTY...”

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Nov 28,2023
Minithumbdown
Truly
By: 'Stephen Pugh'
Nov 28,2023
1 people found
this helpful
Following months of them constantly chasing me for a listing on a property another agent was already marketing for me we asked WH Brown Worksop branch to list the property. What a mistake. To say their processes are overly bureaucratic is an under statement. This ...
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“Sincerely I was impressed with the profession......”

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Nov 25,2023
Minithumbup
Mekena
By: 'Godfrey'
Nov 25,2023
0 people found
this helpful
Sincerely I was impressed with the professionalism and attitude display by Mekena & the rest of the team. They are exceptional and always willing to help and give clients the best deals....
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“Olly and Tom were, helpful, professonial and ......”

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Nov 23,2023
Minithumbdown
Tommy
By: 'bronwen691'
Nov 23,2023
0 people found
this helpful
Olly and Tom were, helpful, professonial and privided an excelcent service. Thank you...
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“The worst service ever, they never call back ......”

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Nov 21,2023
Minithumbdown
By: 'Remus'
Nov 21,2023
0 people found
this helpful
The worst service ever, they never call back when you have a problem, just when they need something, all claim they take soo long to fix or they don't do anything and now they take my deposit saying I didn't report a leak, when I ...
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“Thank you for helping out Fabio and following......”

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Nov 20,2023
Minithumbup
Fabio
By: 'Blessing'
Nov 20,2023
0 people found
this helpful
Thank you for helping out Fabio and following up with calls and emails for the apartment....
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“I really Like William H Brown work. The way o......”

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Nov 20,2023
Minithumbup
Jack
By: 'Prathiba S'
Nov 20,2023
0 people found
this helpful
I really Like William H Brown work. The way of approaching the customer and explaining the details everything is very much appreciable. The Team members WHB are very much customer friendly. whatever queries customer raised patiently clarifying all the queries. Love the service of William ...
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“I wish to give more stars if there are any, W......”

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Nov 16,2023
Minithumbup
Connor
By: 'Gideon'
Nov 16,2023
0 people found
this helpful
I wish to give more stars if there are any, William H Brown (W.H.B) gave us a good experience in renting a property in Brentwood with simple documentation requirements. Connor and Morgan are lovely and ready to help at all times even on ...
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“Tolerant and supportive...”

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Nov 12,2023
Minithumbup
Jade
By: 'Ellie'
Nov 12,2023
0 people found
this helpful
The team supported me through a difficult time selling my parent's house. Jade was particularly helpful and tolerant, always staying positive and finding the right buyer for me....
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“Best customer service ever,very happy with th......”

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Nov 10,2023
Minithumbup
By: 'Laura'
Nov 10,2023
0 people found
this helpful
Best customer service ever,very happy with the results the agents are dedicated persevere, excellent vibes,really nice to me...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Grays, RM17

Great Yarmouth, NR30

Wisbech, PE13

Braintree, CM7


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