• claim your profile
    Faye William
  • claim your profile
    Lisa
  • claim your profile
    Ben Tipler
  • claim your profile
    Jade Arnold
  • upload your photo
    Constantine MALEKKOU
  • upload your photo
    kym france
  • claim your profile
    Lucy Ballinger
  • claim your profile
    Mike Cant remember
  • claim your profile
    Dan Gurney
  • claim your profile
    Morgen Sneezum
  • claim your profile
    Maani Zakikhani
  • claim your profile
    Georgina Farrow
  • upload your photo
    Daniel Duffield
  • claim your profile
    jake feasy
  • claim your profile
    simon mickelburgh
  • claim your profile
    Mark Dann
  • claim your profile
    Nathan Murphy
  • claim your profile
    Gillian Clark
  • claim your profile
    David Senior
  • claim your profile
    Samantha Greenfield
  • claim your profile
    Jamie Leigh rigby
  • claim your profile
    Harriet
  • claim your profile
    Sally Geeson
  • claim your profile
    Sally Geeson
  • claim your profile
    Rhiannon White
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.
 
Website not available

Properties for sale
Properties for rent
Jan 23,2017
Minithumbdown
By:
Jan 23,2017
0 people found
this helpful
Buying a house through them - Six months on - still on going - problem I have is communication - despite repeated emails and phone calls they do not seem to be able to drop me an update by email when requested !...
read full review
Was this helpful? Yes
Jan 23,2017
Minithumbdown
By:
Jan 23,2017
0 people found
this helpful
I had placed an offer on a house which I was assured it had been accepted, and encouraged to get the ball rolling. This I did, only to find out that another offer had been placed, I then placed another offer. I was assured that the manager would call me back by the end of the day to let me know the outcome. I did not receive the call that day, nor the following morning. In fact I had to ring them repeatedly to try and get an answer as to whether my latest offer had been accepted. Poor, customer...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Jan 21,2017
Minithumbup
By:
Jan 21,2017
3 people found
this helpful
Lucy Parker always seems to get on top of the things. Responds to queries swift & attentively. Tends to put the customer first most of the times. articulated, polite, well mannered & compasionate. Seems to be calm & composed when under pressure...
read full review
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
2 people found
this helpful
i am very satisfied with the help and efficiency of Samantha greenfield. the only thing i was disappointed with was the lack of speed with which my overpaid rent was returned to me . i was very impressed with the speed at which she arranged for a heating engineer to put my heating and hot water back on a few weeks ago , he arrived within a hour of me contacting Samantha ....
read full review
Comment on agent fees
thought the fees where excessive !
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Charlotte went above and beyond in trying to get issues with the property and landlord resolved and kept us informed as to what was happened throughout the process. She always took the time to listen to us and was as equally frustrated as us at the lack of correspondence from the landlord....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
2 people found
this helpful
Samantha is a very good agent, tries to get done everything you ask when you ask or as soon as possible....
read full review
Was this helpful? Yes
Jan 15,2017
Minithumbdown
By:
Jan 15,2017
0 people found
this helpful
I made an appointment a week in advance for my girlfriend and I to view a flat in the Westlegate area in Norwich. I made this appointment with Tristan, who had previously made several calls to me to 'see how things are going'. We agreed to meet at the flat at 10:00 Saturday morning. We arrived at 09:50, the weather was very cold and at 10:00 it began to snow and sleet. At 10:10, and with no sign of Tristan I called the Bank Plain branch of William H Brown. The first person I spoke to said ...
read full review
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
3 people found
this helpful
Ever since we moved into our propery Kym has been nothing but helpful. She is very approachable and has always done her best to fix any issues we have had in the property as quickly as possible. A very friendly woman and I highly recommend her. She is a credit to the company....
read full review
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
3 people found
this helpful
While at the beginning my experience with this agent was not ideal, ( I was dealing with the Wisbech branch) Samantha has gone above and beyond to help me after my tenancy has started. She has always been very considerate of privacy and time with regular and timely updates both by email and by text. I enjoy the flexibility of communicating be text messages in today's busy world....
read full review
Comment on agent fees
This part of the reason the agency got a 3 star rating, I got quite the run around while applying to rent this property. I was not advised to bring ID with me at the meeting which resulted in my name being mistyped. In order to correct this mistake that was due to no fault of my own I was asked to pay an additional fee on top of the initial one. I do not feel this was fair treatment.
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
4 people found
this helpful
Sam has been very helpful each time I have emailed, I spoke to her on the phone for the first time yesterday and she seems & sounds very professional. The sort of service that I would expect from a professional company....
read full review
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
3 people found
this helpful
When i need to ring my property manager it is always a pleasure talking with Samantha.A very friendly person and very good at her job. Excellent...
read full review
Was this helpful? Yes
Jan 09,2017
Minithumbdown
By:
Jan 09,2017
0 people found
this helpful
I have been disappointing with William H Brown in Downham Market since day 1, when after viewing a potential property I was promised a call back, which never happened. In the end I decided to rent the property with them, however since then I have come up against a consistent stream of broken promises, total lack of communication on the one hand, yet s(because they shared my details) spam communication on the other, unhelpful and unfriendly staff, vast fees and costs throughout, and what seems li...
read full review
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
3 people found
this helpful
Samantha is always helpful and courteous and does her best to get problems resolved. Samantha will often chase me to ensure that i complete things in order that the lets continue to run smoothly....
read full review
Comment on agent fees
Agents fees are par for the course bearing in mind whats on offer in the market today.
Was this helpful? Yes
Jan 06,2017
Minithumbdown
By:
Jan 06,2017
0 people found
this helpful
Pretty unimpressed with the team in Norwich rental .management . Had a very difficult tennant who left the place hovered but NOT actually hygenicly clean . I had no support from various female staff with claiming back a portion of the deposit which I had to spend getting the cottage properly clean for the next tenant . Didnt feel they gave a fig about me as a client . Extreamly dissapointed and I am thinking of seek another agent . I have to say that the staff on the ground at the Swaffham hav...
read full review
Comment on agent fees
For what they actually do , I don't think it's worth it .
Was this helpful? Yes
Jan 05,2017
Minithumbdown
By:
Jan 05,2017
4 people found
this helpful
Very good and professional and clear communication, giving good and reactive support when needed. Ensure good liaison with the house owner...
read full review
Was this helpful? Yes
Jan 05,2017
Minithumbdown
By:
Jan 05,2017
3 people found
this helpful
There is not enough space to write about the shocking management services we have received from this company, bad service, inadequate management of repairs, tenant management, delays in resolving problems, general incompetences, over charging and hidden fees...do not go anywhere near this company!...
read full review
Comment on agent fees
Not worth one penny
Was this helpful? Yes
Jan 03,2017
Minithumbup
By:
Jan 03,2017
4 people found
this helpful
Carla Kerr has always provided the landlord with an excellent and very professional service. She very thorough in everything she handles and takes personal responsibility for ensuring issues are addressed satisfactorily and in a timely manner. Her communications with the landlord have always been excellent. I would have no hesitation in recommending Carla....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 03,2017
Minithumbup
By:
Jan 03,2017
2 people found
this helpful
I have been really impressed with the service so far from William H Brown, and in particular with Kym France. They very quickly found tenants for my new property and handled the whole process very efficiently. Not only that but 3 days after the new tenants moved in, and just before Christmas, there was a leak under the floor. Kym worked extremely hard to get the problem sorted as soon as possible and handled both the tenants and myself in an unfailingly cheerful and friendly manner. I feel v...
read full review
Was this helpful? Yes
Dec 28,2016
Minithumbdown
By:
Dec 28,2016
0 people found
this helpful
Shockingly bad estate agents. They were highly unprofessional and very misleading about a property that our offer had been accepted on. I would avoid at all costs....
read full review
Was this helpful? Yes
Dec 28,2016
Minithumbdown
By:
Dec 28,2016
0 people found
this helpful
Mark Dann was the only competent and efficient property coordinator at Sequence Homes. He got matters rectified and really listened to my concerns. The service that I have received from Sequence over the last 8 years has been nigh on terrible with property coordinators constantly walking untruths and covering up for each other every time something goes wrong at the property. They dealt with issues in a tardy fashion and as a tenant you were constantly having to contact them to get issues resolve...
read full review
Comment on agent fees
Extortionate.
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
3 people found
this helpful
Samantha was very friendly and was more than helpful when I had a problem with the dishwasher at my property. She liaised very successfully between the tenant and myself....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
1 people found
this helpful
Kym has been fantastic with all the problems we have had from our previous tenants. She was our mediator and helped with everything that was asked of her. We have won our case with the TDS and we would not of been able to get it sorted without Kym's help....
read full review
Was this helpful? Yes
Dec 15,2016
Minithumbup
By:
Dec 15,2016
4 people found
this helpful
Very helpful and keeps me informed regarding my rental property. Communication is good and find her very approachable and empathic....
read full review
Was this helpful? Yes
Dec 15,2016
Minithumbup
By:
Dec 15,2016
2 people found
this helpful
We took over ownership of our property in April this year, and unfortunately for us, there were issues every month for the first 6 months. Gill made these difficulties bearable, and supported me every step of the way! She is extremely personable and super efficient, a real credit to your company. I never deal with anyone but her, as I trust her judgement and diplomacy....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Dec 14,2016
Minithumbdown
By:
Dec 14,2016
0 people found
this helpful
Absolutely terrible service. Not only are they extremely incompetent, but they charge extortionate fees without a full explanation of what they cover, £210 to draw up paperwork etc is just one of the admin fees I had the joy of an explanation for. Promised we could move in on a certain date (on more than one occasion) for the move in date to consistently be put back. Demands for an inventory fee of £120 without having a copy of said inventory. Nothing but lies to cover up each oth...
read full review
Comment on agent fees
Fees are absolutely extortionate
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
2 people found
this helpful
Sam has handled all 6 of my properties for last few months She seems have everything under control and I don't hear from her much which is idea...
read full review
Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
2 people found
this helpful
The professionalism that Kym showed with my tenants was second to none . At the end of my letting period they turned nasty because of a claim l had placed against them for some damage they had not reported. Kym came under a lot of pressure from them and was also verbally attacked on more than one occasion. Which as you can imagine was very upsetting for her. However she continued to fight my corner for me and after a couple of weeks we got all the money that had been claimed for. It would have...
read full review
Comment on agent fees
Ok
Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
this helpful
Georgiana was wonderful, as are all of them people I have had the good fortune to have dealt with since moving in. She did everything right, GSOH, listened, understood our needs and most important of all is that she cared. She's a keeper. The only thing I can find fault in is the Agency for is opening times. Our boiler died on a freezing Friday evening, I called at 16.10 the next day on the 26th of November and got no answer until I called on Monday 28th at 15.28. That is when I got put ...
read full review
Comment on agent fees
Silly question really? I'd love to meet the person (Who isn't a landlord or an owner of an agency) that are happy to pay the fees all agencies charge in the UK.
Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
2 people found
this helpful
Very efficient and friendly, Highly recommend, reasonable prices and always available,...
read full review
Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Dec 09,2016
Minithumbdown
By:
Dec 09,2016
1 people found
this helpful
First meeting we were promised the earth after that it went drastically down hill. They were made aware we needed to sell fast as we were moving hundreds of miles north, we had two properties to sell so was guranteed a discount on the charges, nothing discounted on the paperwork that had been prefilled out before he arrived ! We took the premier package promising superior pictures and customer service The photographer was over an hour late but was very nice and didn't actually work for browns....
read full review
Comment on agent fees
Extortionate
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
85 17 68 44 99 44 41 16 18 80

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Individual Branch Awards

Beverley, HU17 8AP

Norwich, NR2 4SF

Spalding, PE11 1BG

Sudbury, CO10 6EN

Fakenham, NR21 9DY

Great Yarmouth, NR30 1HX

Holt, NR25 6HX

Lowestoft, NR32 1HB

North Walsham, NR28 9BZ

Reepham, NR10 4LD

Stalham, NR12 9AS

Norwich, NR1 16EL

Lincoln, LN2 1EW

Chelmsford, CM1 1HL

Halstead, CO9 2AF

Peterborough, PE1 1LR

Gorleston-on-Sea, NR31 6RB

Firm rankings



Allerton
36 Allerton Road, Liverpool L18 1LN
(0)
Attleborough
Exchange Street, Attleborough NR17 2AB
(1)
Barnsley
24 Market Hill, Barnsley S70 2QE
(3)
show all branches (121)
Beverley
5a North Bar within, Beverley HU17 8AP
(9)
Bradford
6 Fair Road, bradford BD6 1QN
(1)
Braintree
51-53 High Street, Braintree CM7 1JX
(1)
Castleford
10 Bank Street, Castleford WF10 1HZ
(1)
Dereham
3 Market place, Dereham NR19 2AW
(3)
Dewsbury
1 Market place, Dewsbury WF13 1AE
(1)
Diss
Navire House Mere Street, diss IP22 4AG
(0)
Doncaster
Unit 1 Station Road, doncaster DN7 6QD
(2)
Downham Market
2 Market Place, Downham Market PE38 9DE
(4)
Fakenham
Royal oak House 18 Oak Street, Fakenham NR21 9DY
(12)
Great Yarmouth
3 Hall Quay, Great Yarmouth NR30 1HX
(11)
Halstead
30 High Street, Halstead CO9 2AF
(9)
Haxby
28 The Village, Haxby YO32 3HT
(1)
Hoddesdon
41 High Street, Hoddesdon EN11 8TD
(0)
Holt
The Old Fire Station Albert Street, Holt NR25 6HX
(6)
Holt
The Old Fire Station Albert Street, Holt NR25 6HX
(1)
Ipswich
Wolsey House, 16-18 Princes Street, IP1 1QT
(8)
Lincoln
35/36 Silver Street, Lincoln LN2 1EW
(8)
Lincoln
35-36 Silver Street, Lincoln LN2 1EW
(2)
llkley
2 The Grove, Ilkley LS29 9EG
(3)
Lowestoft
138 London Road North, Lowestoft NR32 1HB
(9)
March
34 High Street, March PE15 9JR
(0)
Newmarket
Meldreth House, Wellington Street, Newmarket CB8 0HT
(2)
Norwich
Kiosk at unit 1 Tesco store blue bore lane, Norwich NR7 8AB
(3)
Norwich
Kiosk at unit 1 Tesco store blue bore lane, Norwich NR7 8AB
(0)
Oakwood Leeds
498-500 Roundhay Road, Leeds LS8 2HU
(3)
Office 1
32 Upper Parliament Street, Nottingham NG1 2AG
(9)
Office 10
63 High Street, Grantham NG31 6NN
(0)
Office 11
141 High Street, Colchester CO1 1PG
(10)
Office 12
21 High Street, Ware SG12 9BN
(4)
Office 13
20 High Street, Brandon IP27 0AQ
(2)
Office 14
910 Market Place, Beverley HU17 8BB
(1)
Office 15
23-24 Market Hill, Sudbury CO10 6EN
(22)
Office 16
6 Fore Hill, Ely CB7 4AF
(0)
Office 18
18-19 Sheep Market, Spalding PE11 1BG
(58)
Office 2
39 Main Street, Kimberley NG16 2NG
(1)
Office 3
10-12 Grove Street, Retford DN22 6JR
(1)
Office 4
80 Bridge Street, Worksop S80 1JA
(3)
Office 5
52 Gowthorpe, Selby YO8 4ET
(2)
Office 6
38 High Street Bawtry, Doncaster DN10 6JE
(1)
Office 7
26 Market Hill, Framlingham IP13 9AN
(0)
Office 8
406 Harrogate Road Moortown, Leeds LS17 6PY
(1)
Office 9
2 Market Hill, Coggeshall CO6 1TS
(0)
office-19
27 Market Street, Wymondham NR18 0AJ
(0)
office-21
74 Kingsley Park Terrace Kingsley, Northampton NN2 7HH
(1)
office-22
20 Roman Bank, Skegness PE25 2RU
(0)
office-23
22-23 Swan Street, Loughborough LE11 5BP
(0)
office-24
34 Victoria Street, Holmfirth HD9 7DE
(1)
office-25
358-360 Holderness Road, Hull HU9 3DL
(4)
office-26
47 King Street, Thetford IP24 2AU
(3)
office-27
48 Goodramgate, York YO1 7LF
(2)
office-28
19 Earsham Street, Bungay NR35 1AE
(0)
office-29
32 Mansfield Road, Rotherham S60 2DR
(4)
office-30
34 Market Place , Long Sutton PE12 9JF
(0)
office-31
2 Wood Street, Wakefield WF1 2ED
(5)
office-32
23 Duke Street, Chelmsford CM1 1HL
(17)
office-33
50 Hallgate, Doncaster DN1 3PE
(0)
office-34
14 Wide Bargate, Boston PE21 6RH
(1)
office-35
67 Brook Street Raunds, Raunds NN9 6LL
(0)
office-36
6 Bull Green, Halifax HX1 5AB
(1)
office-38
17-19 West Street, Cromer NR27 9HZ
(1)
office-39
4 Main Street, Mexborough S649 DW
(0)
office-40
20 Laughton Road, Dinnington S25 2PS
(2)
office-41
110-112 New Road Side, Liverpool L18 4QB
(0)
office-42
21 Castle Street, Hertford SG14 1ER
(0)
office-43
82 Newland Avenue, Hull HU5 3AB
(1)
office-44
5 Bank Plain, Norwich NR2 4SF
(28)
office-45
10 Kingston Road, Willerby HU10 6BN
(1)
office-46
21 Market Square, Shipley BD18 3QB
(2)
office-47
52 High Street, Rushden NN10 0PJ
(1)
office-48
8 Westgate, Huddersfield HD1 1NN
(3)
office-49
27 High Street , Yeadon LS19 7PP
(0)
office-50
75 Southgate, Sleaford NG34 7TA
(4)
office-51
54 High Street, Maltby S66 8LA
(0)
office-52
47 High Road, Broxbourne EN10 7HX
(1)
office-53
263 Main Street, Nottingham NG6 8EZ
(0)
office-55
16 Market Street, North Walsham NR28 9BZ
(20)
office-56
17 High Street, Bury St Edmunds IP28 7EQ
(1)
office-58
53 Wigmores North, Welwyn Garden City AL8 6PG
(0)
office-59
31-33 Market Place, Swaffham PE37 7LA
(1)
office-60
142 High Street, Gorleston-on-Sea NR31 6RB
(8)
office-61
14 Wharf Street, Sowerby Bridge HX6 2AE
(2)
office-62
12 The Traverse, Bury St. Edmunds IP33 1BJ
(1)
office-63
47 Station Road, Leeds LS15 8DT
(0)
office-64
17a Great Whyte, Ramsey PE26 1HG
(1)
office-65
2527 Westgate, Bradford BD1 2QL
(0)
office-66
28 Gold Street, Kettering NN16 8JE
(1)
office-67
16 Church Street, Woodbridge IP12 1DH
(2)
office-68
40 Westgate Street, Hunstanton PE36 5EL
(0)
office-69
80 Queen Street Morley, Morley LS27 9BP
(1)
office-70
1 Arndale Centre Otley Road Headingley, Leeds LS6 2UE
(4)
office-71
42 The Parade Oadby, Oadby LE2 5BF
(0)
office-72
7-9 Cowgate, Peterborough PE1 1LR
(11)
office-73
54a High Street, Royston SG8 9AW
(0)
office-74
161 Unthank Road, Norwich NR2 3LF
(8)
office-75
16-18 Halford Street, Leicester LE1 1JB
(6)
office-76
5 Sheep Street, Wellingborough NN8 1BL
(0)
office-77
40-42 King Street, Kings Lynn PE30 1ES
(4)
office-78
8 King Street Thorne, Doncaster DN8 5BA
(0)
office-79
42a St Christopher Road, Colchester CO4 0NA
(0)
office-80
9 High Street, Ipswich IP256AP
(10)
office-81
23 Market Place, Norwich NR1 16EL
(11)
office-83
392 Psalter Lane, Sheffield S11 8UW
(1)
office-84
61a Corporation Street, Corby NN17 1NQ
(1)
office-85
36 Broad Street, March PE15 8TH
(1)
office-86
276 High Street Dovercourt, Harwich CO12 3PD
(2)
office-87
4-6 Church Lane Pudsey, Pudsey LS28 7BD
(3)
office-88
9 Bridge Street, Northampton NN1 1NH
(3)
office-89
4 Albert Street, Harrogate HG1 1JL
(3)
Pontefract
18 Ropergate, Pontefract WF8 1LP
(0)
Reepham
4 Townsend Court, Reepham NR10 4LD
(23)
Rothwell-Kettering
2 Market place, Rothwell-Kettering NN14 6EP
(0)
Scunthorpe
16-18 Oswald Road, Scunthorpe DN15 7PT
(0)
Sheffield
Unit C1 , 6 Peak Square, Sheffield S20 7PH
(5)
St Albans
6 Chequer Street, St Albans AL1 3XZ
(1)
Stalham
52 High Street, Stalham NR12 9AS
(35)
Wisbech
20 High St,, Wisbech PE13 1DE
(3)
yaxley
Unit 9 Landsdowne Road, Yaxley PE7 3JL
(0)

Find the Best Agent to
Buy, Sell or Rent Property




.