William H. Brown
3.8/5, 1164 reviews
71% recommended
73% sales valuation accuracy
78% sales fee satisfaction
72% lettings valuation accuracy
81% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 78% £20,500 £2,000,000
Lettings 72% 81% £300 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
285 36 237 74 162 70 73 31 65 131
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“We had issues when moving into our new rental......”

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Feb 12,2020
Minithumbup
By: 'Eduarda moreno Silva'
Feb 12,2020
0 people found
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We had issues when moving into our new rental house and Mark Etchels helped every step of the way following where he could to get the issues resolved as quickly as possible and attentively. We are very happy with his level of customer service. Although ...
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“Letting...”

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Feb 07,2020
Minithumbup
By: 'Epi Chiroodza'
Feb 07,2020
0 people found
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Epi I had a good very good experience with William H Brown agent George Webb. He is very brilliant and professional. He supported me to find the property of my choice. Great work George. ⭐️⭐️⭐️⭐️⭐️...
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“Norwich LSC, Cheyenne Franklin.Cheyenne is ......”

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Feb 06,2020
Minithumbup
By: 'penny corkery'
Feb 06,2020
0 people found
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Norwich LSC, Cheyenne Franklin. Cheyenne is lovely. She is very professional and has always given us a first class service. Has always dealt promptly with any queries we have had. Thank you....
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“I wanted to buy property and have found all t......”

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Feb 02,2020
Minithumbup
By: 'Nasib Sinclair'
Feb 02,2020
1 people found
this helpful
I wanted to buy property and have found all the team great, Gary is friendly and welcoming my mortgage adviser Clair has been extremely helpful explaining everything she is very professional and efficient....
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“I've been a landlord of a property in Doncast......”

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Feb 01,2020
Minithumbup
By: 'Catherine McNeill'
Feb 01,2020
0 people found
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I've been a landlord of a property in Doncaster for 15 years and hands down my recent experience with Steve Liddicoat (Lettings Manager of William H Brown) has by many, many light years surpassed my previous poor experiences with other Doncaster Lettings Agents. Steve has gone ...
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“AVOID THEM AT ALL COST...”

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Jan 29,2020
Minithumbdown
By: 'Imdad'
Jan 29,2020
1 people found
this helpful
My friends and I travelled all the way to Scunthorpe from London to view a property which details was confirmed by agency staff "Rebecca" via email a few days prior to the viewing and text message the day before viewing. When we were in front ...
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“Jasmine is very professional and punctual. Al......”

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Jan 27,2020
Minithumbup
By: 'Shreya Shah'
Jan 27,2020
0 people found
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Jasmine is very professional and punctual. Always before time and very sweet! She made the viewing very comfortable for us and she has great communication skills as well. Wish her goodluck....
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“VERY RUDE MORTGAGE ADVISOR NICK WHO WE PAID G......”

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Jan 23,2020
Minithumbdown
By: 'D NEWMAN'
Jan 23,2020
1 people found
this helpful
VERY RUDE MORTGAGE ADVISOR NICK WHO WE PAID GOOD MONEY TO FOR HIM TO BE RUDE TO US ?? 2ND TIME THIS ESTATE AGENTS HAVE LET US DOWN BUT WILL BE THE LAST PURPLE BRICKS HERE WE COME AFTER SELLING 3 HOUSES WITH THEM AND ONE FLAT ...
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“Sarah Holland is an exceptional agent and a v......”

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Jan 20,2020
Minithumbup
Sarah
By: 'Ms K Naveed'
Jan 20,2020
0 people found
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Sarah Holland is an exceptional agent and a valuable staff member of William H Brown. On every occasion from a minor maintenance issue to a major one she has always been very helpful and efficient. Not only she does her job but she also goes ...
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“we would like to thank Mr Mark Thompson who w......”

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Jan 19,2020
Minithumbup
By: 'Jagath Gunasekara'
Jan 19,2020
0 people found
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we would like to thank Mr Mark Thompson who was our mortgage advisor when we first bought our new home 2 years ago and re-mortgaged recently. He is really friendly and thorough. He can explain things very clearly and is very transparent which we liked a ...
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“Excellent service, cannot thank Emma Kynaston......”

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Jan 17,2020
Minithumbup
By: 'Claire Phelan'
Jan 17,2020
0 people found
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Excellent service, cannot thank Emma Kynaston enough, she is a credit to the company. Would recommend William H Brown to anyone, excellent and professional all round service. Thank you....
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“I received a very poor service by all the sta......”

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Jan 16,2020
Minithumbdown
By: 'Hayyan Farid'
Jan 16,2020
1 people found
this helpful
I received a very poor service by all the staff in the purchase of my home, with little or no communication. I wasn't even provided a courtesy phone call or email ie, that the sale is now complete. I experienced underhand sales techniques. I do ...
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By: Shona Mellor
Jan 17, 2020
View all comments (1)
Thank you for your review. feedback is always appreciated. I am not aware of any issues. If you do believe that we haven't acted properly, please get in touch and our complaints department will investigate. We pride ourselves on customer service here. Sometimes we are mistakenly blamed for poor third party performance which is out with our control. Please get in touch. Assuring you of best attention moving forward. ...

“Chloe JONES - Sequence - Norwich...”

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Jan 10,2020
Minithumbup
By: 's. THACKER'
Jan 10,2020
0 people found
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Chloe has been looking after my mothers old house which we rent out with W H Brown,.Not only does she keep me legal, [by arranging Gas certificates] and informed about whats going on but she has also been most efficient in arranging for work ...
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“5* Mortgage Advisor...”

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Jan 06,2020
Minithumbup
By: 'Ellie Carter'
Jan 06,2020
0 people found
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Peter was really helpful and easy to deal with. Always phoning with updates and keeping us in the loop. We now own the perfect first home!...
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“Reliable...”

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Jan 03,2020
Minithumbup
By: 'Carry on the good work'
Jan 03,2020
0 people found
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The staff are knowledgeable and quick to help. Viki Smith and Jessie Side are honest and give good advice. They don’t leave me waiting when I ask for something and I trust them to deal with my rental properties....
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“I have found Alice Spinks to be very helpful ......”

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Dec 20,2019
Minithumbup
By: 'jenny'
Dec 20,2019
0 people found
this helpful
I have found Alice Spinks to be very helpful when i have needed help and advice with regards to my rental property. She is efficient and always gets back to me promptly. Alice has found good contractors that carry out any necessary repairs to the ...
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“Excellent Service...”

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Dec 20,2019
Minithumbup
By: 'D Shellard'
Dec 20,2019
0 people found
this helpful
I would just like to set out how grateful I am to Sarah Hollands for the service that she has continued to provide in 2019. She is kind, helpful and professional and has helped me manage our property with tact and fairness. She is a real ...
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“The manager at the Grantham branch was extrem......”

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Dec 18,2019
Minithumbdown
By: 'Matt Wheatley'
Dec 18,2019
0 people found
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The manager at the Grantham branch was extremely rude and unhelpful, we had no electrics, nor water or cooking amenities for a month and therefore had to eat out at our own expense without any financial help even though they were breaking the law. Sequence ...
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“Sequence...”

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Dec 18,2019
Minithumbup
Faridah
By: 'Joe Tomlinson'
Dec 18,2019
0 people found
this helpful
A big thank you to the friendly staff at Sequence for their professionalism  and  support throughout our time with them and in particular Faridah Dales who gave extra assistance settling  a dispute matter....
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“#ShelbyStarSeller...”

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Dec 13,2019
Minithumbup
By: 'Adam Pumford'
Dec 13,2019
0 people found
this helpful
After using many a different agent over a various number of years (I’ll admit I played the field of agents in the past). I then listed with William H Brown.. Shelby was fantastic! She sold the house within days! And always goes above and ...
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Attachments

Review file
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“Again Fabulous Support Service from Shellie G......”

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Dec 06,2019
Minithumbup
By: 'Satish'
Dec 06,2019
0 people found
this helpful
Again Fabulous Support Service from Shellie Green at HQ. If only all Letting Agents had the First Call Professional Service life would be Bliss. Shellie knows her the Legal side Very well and has a great skill in translating it in simple terms. Once Again ...
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“It was great dealing with Poppy. We had a lea......”

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Dec 03,2019
Minithumbup
By: 'Concelia Matika'
Dec 03,2019
0 people found
this helpful
It was great dealing with Poppy. We had a leak from our roof. She followed up every step and was very kind on the phone. Thank you Poppy...
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“Had a great experience with our property mana......”

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Nov 28,2019
Minithumbup
By: 'Lucy Stolarski'
Nov 28,2019
0 people found
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Had a great experience with our property management team. Poppy was the one that dealt with us and she has always helped with any concerns or problems we have....
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“Had a great experience with our property mana......”

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Nov 28,2019
Minithumbup
By: 'Lucy Stolarski'
Nov 28,2019
0 people found
this helpful
Had a great experience with our property management team. Poppy was the one that dealt with us and she has always helped with any concerns or problems we have....
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“Shannon Howard quickly replied to questions a......”

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Nov 28,2019
Minithumbup
By: 'catherine wilde'
Nov 28,2019
0 people found
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Shannon Howard quickly replied to questions and dealt with efficiently and would like to be kept in contact in the future follow ups...
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“Liam has got excellent communication skills a......”

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Nov 26,2019
Minithumbup
By: 'Marie Clarke'
Nov 26,2019
0 people found
this helpful
Liam has got excellent communication skills and understands what needs to be done in regards to property management. He has been reliable in every task so far and he contributes and improves W. Brown company greatly, also he is very diplomatic, quick and resourceful....
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“The service received from William H Brown a......”

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Nov 26,2019
Minithumbdown
By: 'Samantha Lee'
Nov 26,2019
0 people found
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The service received from William H Brown agents unprofessional and total lack of communication, appalling service . PLEASE NOTE THE ONLINE EXTRA PRO PLUS MARKETING PACKAGE IS A ABSOLUTE WASTE OF £300 pounds and is non- refundable unless you sell your property through them and use Sequence ...
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“I have a rental property which is fully managed by ......”

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Nov 25,2019
Minithumbup
By: 'Neil H'
Nov 25,2019
4 people found
this helpful
I have a rental property which is fully managed by William H Brown. During the rental period, wear-and-tear has resulted in a number of maintenance issues which were all dealt with promptly and efficiently by William H Brown staff, specifically Jordon and his team. Quotes ...
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Comment on agent fees
Agent Fees are very competitive and good value
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“I thought I would take the time to express my......”

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Nov 22,2019
Minithumbup
By: 'Lauren & Naithen'
Nov 22,2019
0 people found
this helpful
I thought I would take the time to express my gratitude and positive experience through the service I have received over recent months. I have had a brilliant experience with Cheyenne Franklin and her team in aiding a dispute over our property. From the very ...
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“WHB - very professional group / company. from......”

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Nov 21,2019
Minithumbup
Sarah
By: 'Alpha Gebeh'
Nov 21,2019
0 people found
this helpful
WHB - very professional group / company. from their first visit to assess the property, to putting it out for letting, communicating with the landlord and managing the property (full management). would certainly recommend them for a stress-free landlord life. top points to Sarah....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H. Brown

Individual Branch Awards

Spalding, PE11

Dereham, NR19

Worksop, S80

Norwich, NR2

Wisbech, PE13

Rushden, NN10

Nottingham, NG1

Leicester, LE1

Pontefract, WF8

Wakefield, WF1


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