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William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.
 
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Properties for sale
Properties for rent
Mar 24,2017
Minithumbup
By:
Mar 24,2017
1 people found
this helpful
We have recently had some issues with the property and initially wasn't aware who could help me and what to do! I got throught ti sequence and was put through to Kym, instantly I felt like someone was on my side and all the stress seemed to disappear! Not only did she listen to me moan and groan about the issues we had but she also made me feel better knowing I could moan to her if needed. Being the manager of a Customer Service team myself I know how awkward and difficult it can be dealing wi...
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Was this helpful? Yes
Mar 24,2017
Minithumbup
By:
Mar 24,2017
0 people found
this helpful
I've used William H Brown twice now and have received a first rate service. The team really earned their money chasing the chain to exchange contracts. Very impressed....
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Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Since my first correspondence with Joanne, I have found her to be very helpful and on the ball. I do not have to wait too long for answers from her. Very impressed....
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Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
1 people found
this helpful
I am grateful for your rapid response in this distressing event. You really helped me a lot and saved my day...
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Was this helpful? Yes
Mar 21,2017
Minithumbup
By:
Mar 21,2017
1 people found
this helpful
During a difficult period we as Landlords have been very impressed by Lucy's professionalism and help! At all times she gave 100 percent excellent customer service. Always followed through promptly with advice and support. It was certainly refreshing! Thankyou Lucy....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Mar 21,2017
Minithumbup
By:
Mar 21,2017
0 people found
this helpful
I have dealt with Sharron and her team many times over the years and have always found them very helpful and well versed with the local property market. As always in my recent dealings with them they have kept me well informed at all times and also gone the extra mile when required....
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Comment on agent fees
Agents fees very reasonable
Was this helpful? Yes
Mar 14,2017
Minithumbdown
By:
Mar 14,2017
3 people found
this helpful
Absolutely disgraceful experience. We went to William H Brown as we were assured our property would be looked after during the letting term. Firstly they duped us into agreeing a 12 month contract, not mentioning that they are only contracted to carry out an inspection per term time. Then the inspection lacked pictures even though it shows on inspection sheets that photis should be provided for any changes we were then told thats down to the inspectors discretion. Then when the contract enede...
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Was this helpful? Yes
Mar 14,2017
Minithumbup
By:
Mar 14,2017
0 people found
this helpful
Buying a house in the UK is not an easy task. For anyone earning their salary in a currency other than pounds sterling, it can mean putting down a 25% deposit, ensuring you have at least a year left on your UK VISA, establishing residency and building a credit history in the UK. As an American teacher employed at RAF Lakenheath, these countless hoops deterred more than a string of mortgage advisors across Norfolk and Suffolk from offering their assistance. Two years after I began this process...
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Comment on agent fees
Extremely reasonable -- A pittance really considering the effort and time Jon expended.
Was this helpful? Yes
Mar 07,2017
Minithumbup
By:
Mar 07,2017
0 people found
this helpful
William H Brown were brilliant when I bought my house through them. Being a first time buyer it was hard to understand the process, however Angela advised I should see their mortgage advisor Sam and I couldn't fault the service what so ever. They would always ring to make sure I was happy with everything and giving updates when they could. I would definitely recommend them, they were fantastic....
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Was this helpful? Yes
Mar 06,2017
Minithumbup
By:
Mar 06,2017
2 people found
this helpful
I had privately let and had a complete nightmare. Contacted a few agents liked Lyn from William h brown. She found a tenant within a week. Done all the checks no problems. Charlie did look after my account. Now it's Kay and to date every has run like clockwork. We occasionally have a chat and any issues are sorted within days. My tenants have been in for a year and are now looking for at least another two. Happy days....
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Comment on agent fees
Could be less
Was this helpful? Yes
Mar 03,2017
Minithumbup
By:
Mar 03,2017
3 people found
this helpful
Kay is relatively new to the maintenance team if William H Brown but is very proactive ensuring concerns are dealt with in a timely and professional manner....
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Was this helpful? Yes
Mar 02,2017
Minithumbdown
By:
Mar 02,2017
1 people found
this helpful
Diabolical service! Our home was destroyed by tenants causing over £33,000 of damage through WHB's neglect and mismanagement...
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Comment on agent fees
Full management fee was £1530 plus a further £540 admin charges. ABSOLUTE RIP OFF given that they neglected and completely mismanaged the property. They will take the fee and then tell you when their is an issue that the management fee only covers administration.
Attachments
Was this helpful? Yes
Mar 02,2017
Minithumbup
By:
Mar 02,2017
3 people found
this helpful
Kym has been managing my property for over two years and has never let me down. Every time I ask or request anything I get an answer that day or by the next day. I appreciate that Kym has many properties to manage so I really appreciate the speed in which she deals with my request especially as I live overseas and there is a 4 hrs time difference....
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Comment on agent fees
Standard rates
Was this helpful? Yes
Mar 01,2017
Minithumbdown
By:
Mar 01,2017
1 people found
this helpful
Very poor from the first time we viewed the property. Everything about this company and their head office is disgusting. Moved us in a house which was even ready. Lights being held together with tape. Mould throughout the house. Everything we complained we always got landlord is not responding. Yet i could contact him within 5 minutes. Poor poor company. DO NOT USE THESE EVER!!!!...
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Comment on agent fees
For the property we had to live in we shouldn't of even had to pay any fees!!!!
Was this helpful? Yes
Mar 01,2017
Minithumbup
By:
Mar 01,2017
1 people found
this helpful
Laura Smith is a true asset to William H Brown. Nothing was too much trouble for her and I felt she went over and above what she needed to do for us. I found the whole moving process a nightmare and Laura was the calm in the storm. She was friendly, professional and dedicated, but what I felt was the icing on the cake is that I trusted her!!! More than anyone else that was involved in our eventual move. Tts hard to find customer service at its best and Laura is a shining example. Outstanding!!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
Extremely pleased with the service I received from William H Brown in Wakefield - nothing was too much trouble for them and we are delighted with our new home. For a very large estate agent they have a very feel. Would most definitely recommend these guys to anyone looking to sell or buy....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 27,2017
Minithumbup
By:
Feb 27,2017
2 people found
this helpful
Have dealt with Lee over a number of years and found him helpful & efficient on every occasion. Wish him every success for the future....
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Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
The agent that did my valuation was very good and helpful with advice. Unfortunately the property was listed as just the lowest of the guide price not the range. I had to contact the branch to ask them to correct this error. Otherwise everything else went well....
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Was this helpful? Yes
Feb 24,2017
Minithumbdown
By:
Feb 24,2017
0 people found
this helpful
helpful after several hiccups,there were several delays in repairs also our tenancy agreement never had its name changed from the previous owner,...
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Comment on agent fees
good
Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
We have recently used William H Browne in Braintree to purchase a house in great Leigh's. I can do nothing but praise the effort and professionalism we had from Liam Wilson at the Branch. He was incredibly helpful throughout the whole purchasing process, and although we had a difficult time (no fault of William H Browne) Liam went that extra mile to ensure we got the home of our dreams and everything progressed as it should....
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Comment on agent fees
We did not sell through William H Browne
Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
1 people found
this helpful
David, Chris and the team were all extremely helpful, efficient and friendly. They made buying my bungalow a stress free experience and I would not hesitate in recommending their services. An unexpected bonus was the energy switching and internet services they offered once completion had taken place. If ever I decide to sell the Aylsham branch of William H Brown will be my first port of call....
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Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
The sale of our house was not straightforward. We had two buyers drop out before we found the one that stuck. Throughout the process the Reepham office, and Sandy in particular, was exceptional in the level of attention and efficiency with which she managed the process. The fee we paid was considerable but we feel we got excellent value for money. We couldn't have asked for better service. Many thanks....
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Comment on agent fees
Answered above.
Was this helpful? Yes
Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
My wife and I are moved to post a record that we engaged William H Brown to sell our home and from the outset we were extremely impressed with their friendly, thorough and extremely professional service not to mention their very professional advertising media. We can thoroughly recommend William H Brown and will do so enthusiastically to family and friends and indeed anyone else who needs to move home. If you need an estate agent who is hard working, efficient, trustworthy, professional and who ...
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Comment on agent fees
Excellent value.
Was this helpful? Yes
Feb 22,2017
Minithumbdown
By:
Feb 22,2017
1 people found
this helpful
Jaimie Leigh has been extremely helpful and prompt in dealing with any issues. Chloe on the other hand who works in the branch has been evasive, contradictory and extremely rude. I will not be recommending William H brown to anyone in the future....
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Comment on agent fees
Too much for the amount that they actually do which i am still struggling to work out. Im not sure much at all was done to protect my property and yet they pass the buck when this is pointed out to them
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
When buying through WHB in Brandon Jon Barton was excellent very helpful and listened to what I was looking for. He was very prompt in sorting out my mortgage and helped me out so much I would highly recommend Jon Barton if you are needing advice on your mortgage. Many thanks again......
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Comment on agent fees
Good
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
Just completed on my new property and have nothing but good praise for the customer service I had, everything went smoothly and i was kept constantly upto date during the process. Want to say a big thank you to Jon Barton for all of his help to get the right morgage that suited me....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
2 people found
this helpful
I've dealt with a handful of property managers since starting my current tenancy but Emilie is by far the best. She's nice, polite and very fast to respond to any question I have. If Carlsberg did property managers ......
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Was this helpful? Yes
Feb 17,2017
Minithumbdown
By:
Feb 17,2017
1 people found
this helpful
Very disappointed with the property i viewed yesterday. I drove over 50 miles to view after arranging with William H Brown ...come on guys. really! The photo's on the website are a total misrepresentation of the what I viewed. These pictures were taken 2 years ago BEFORE the tenant moved in. The house was cluttered with the tenants clothes, the garden was completely defecated by the tenants dog and the bathroom...... seemed as though the floor was about to give way probably from the strain of th...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
3 people found
this helpful
Richard was , prompt , professional , knowledgeable , listened to what I wanted and acted with supreme efficiency . Recommend Richard the Brandon team as was such a great service and experience ....
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Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
1 people found
this helpful
Happy how quickly and efficiently my issue was resolved. Would like her to resolve any issues I may have in the future....
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
93 20 78 46 105 46 46 16 21 84

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Individual Branch Awards

Beverley, HU17 8AP

Norwich, NR2 4SF

Spalding, PE11 1BG

Sudbury, CO10 6EN

Fakenham, NR21 9DY

Great Yarmouth, NR30 1HX

Holt, NR25 6HX

Lowestoft, NR32 1HB

North Walsham, NR28 9BZ

Reepham, NR10 4LD

Stalham, NR12 9AS

Norwich, NR1 16EL

Chelmsford, CM1 1HL

Halstead, CO9 2AF

Gorleston-on-Sea, NR31 6RB

Firm rankings



Allerton
36 Allerton Road, Liverpool L18 1LN
(0)
Attleborough
Exchange Street, Attleborough NR17 2AB
(2)
Barnsley
24 Market Hill, Barnsley S70 2QE
(4)
show all branches (121)
Beverley
5a North Bar within, Beverley HU17 8AP
(9)
Bradford
6 Fair Road, bradford BD6 1QN
(1)
Braintree
51-53 High Street, Braintree CM7 1JX
(3)
Castleford
10 Bank Street, Castleford WF10 1HZ
(1)
Dereham
3 Market place, Dereham NR19 2AW
(3)
Dewsbury
1 Market place, Dewsbury WF13 1AE
(1)
Diss
Navire House Mere Street, diss IP22 4AG
(0)
Doncaster
Unit 1 Station Road, doncaster DN7 6QD
(3)
Downham Market
2 Market Place, Downham Market PE38 9DE
(4)
Fakenham
Royal oak House 18 Oak Street, Fakenham NR21 9DY
(12)
Great Yarmouth
3 Hall Quay, Great Yarmouth NR30 1HX
(11)
Halstead
30 High Street, Halstead CO9 2AF
(9)
Haxby
28 The Village, Haxby YO32 3HT
(1)
Hoddesdon
41 High Street, Hoddesdon EN11 8TD
(0)
Holt
The Old Fire Station Albert Street, Holt NR25 6HX
(6)
Holt
The Old Fire Station Albert Street, Holt NR25 6HX
(1)
Ipswich
Wolsey House, 16-18 Princes Street, IP1 1QT
(8)
Lincoln
35/36 Silver Street, Lincoln LN2 1EW
(9)
Lincoln
35-36 Silver Street, Lincoln LN2 1EW
(3)
llkley
2 The Grove, Ilkley LS29 9EG
(3)
Lowestoft
138 London Road North, Lowestoft NR32 1HB
(9)
March
34 High Street, March PE15 9JR
(2)
Newmarket
Meldreth House, Wellington Street, Newmarket CB8 0HT
(2)
Norwich
Kiosk at unit 1 Tesco store blue bore lane, Norwich NR7 8AB
(3)
Norwich
Kiosk at unit 1 Tesco store blue bore lane, Norwich NR7 8AB
(1)
Oakwood Leeds
498-500 Roundhay Road, Leeds LS8 2HU
(3)
Office 1
32 Upper Parliament Street, Nottingham NG1 2AG
(9)
Office 10
63 High Street, Grantham NG31 6NN
(1)
Office 11
141 High Street, Colchester CO1 1PG
(10)
Office 12
21 High Street, Ware SG12 9BN
(4)
Office 13
20 High Street, Brandon IP27 0AQ
(6)
Office 14
910 Market Place, Beverley HU17 8BB
(1)
Office 15
23-24 Market Hill, Sudbury CO10 6EN
(23)
Office 16
6 Fore Hill, Ely CB7 4AF
(0)
Office 18
18-19 Sheep Market, Spalding PE11 1BG
(68)
Office 2
39 Main Street, Kimberley NG16 2NG
(1)
Office 3
10-12 Grove Street, Retford DN22 6JR
(1)
Office 4
80 Bridge Street, Worksop S80 1JA
(3)
Office 5
52 Gowthorpe, Selby YO8 4ET
(2)
Office 6
38 High Street Bawtry, Doncaster DN10 6JE
(1)
Office 7
26 Market Hill, Framlingham IP13 9AN
(0)
Office 8
406 Harrogate Road Moortown, Leeds LS17 6PY
(1)
Office 9
2 Market Hill, Coggeshall CO6 1TS
(0)
office-19
27 Market Street, Wymondham NR18 0AJ
(0)
office-21
74 Kingsley Park Terrace Kingsley, Northampton NN2 7HH
(1)
office-22
20 Roman Bank, Skegness PE25 2RU
(0)
office-23
22-23 Swan Street, Loughborough LE11 5BP
(0)
office-24
34 Victoria Street, Holmfirth HD9 7DE
(1)
office-25
358-360 Holderness Road, Hull HU9 3DL
(4)
office-27
48 Goodramgate, York YO1 7LF
(2)
office-28
19 Earsham Street, Bungay NR35 1AE
(0)
office-29
32 Mansfield Road, Rotherham S60 2DR
(4)
office-30
34 Market Place , Long Sutton PE12 9JF
(0)
office-31
2 Wood Street, Wakefield WF1 2ED
(6)
office-32
23 Duke Street, Chelmsford CM1 1HL
(17)
office-33
50 Hallgate, Doncaster DN1 3PE
(0)
office-34
14 Wide Bargate, Boston PE21 6RH
(1)
office-35
67 Brook Street Raunds, Raunds NN9 6LL
(0)
office-36
6 Bull Green, Halifax HX1 5AB
(1)
office-38
17-19 West Street, Cromer NR27 9HZ
(1)
office-39
4 Main Street, Mexborough S649 DW
(0)
office-40
20 Laughton Road, Dinnington S25 2PS
(2)
office-41
110-112 New Road Side, Liverpool L18 4QB
(0)
office-42
21 Castle Street, Hertford SG14 1ER
(0)
office-43
82 Newland Avenue, Hull HU5 3AB
(1)
office-44
5 Bank Plain, Norwich NR2 4SF
(29)
office-45
10 Kingston Road, Willerby HU10 6BN
(1)
office-46
21 Market Square, Shipley BD18 3QB
(3)
office-47
52 High Street, Rushden NN10 0PJ
(1)
office-48
8 Westgate, Huddersfield HD1 1NN
(3)
office-49
27 High Street , Yeadon LS19 7PP
(0)
office-50
75 Southgate, Sleaford NG34 7TA
(4)
office-51
54 High Street, Maltby S66 8LA
(0)
office-52
47 High Road, Broxbourne EN10 7HX
(1)
office-53
263 Main Street, Nottingham NG6 8EZ
(0)
office-55
16 Market Street, North Walsham NR28 9BZ
(20)
office-56
17 High Street, Bury St Edmunds IP28 7EQ
(1)
office-58
53 Wigmores North, Welwyn Garden City AL8 6PG
(0)
office-59
31-33 Market Place, Swaffham PE37 7LA
(1)
office-60
142 High Street, Gorleston-on-Sea NR31 6RB
(8)
office-61
14 Wharf Street, Sowerby Bridge HX6 2AE
(2)
office-62
12 The Traverse, Bury St. Edmunds IP33 1BJ
(1)
office-63
47 Station Road, Leeds LS15 8DT
(0)
office-64
17a Great Whyte, Ramsey PE26 1HG
(1)
office-65
2527 Westgate, Bradford BD1 2QL
(0)
office-66
28 Gold Street, Kettering NN16 8JE
(1)
office-67
16 Church Street, Woodbridge IP12 1DH
(2)
office-68
40 Westgate Street, Hunstanton PE36 5EL
(0)
office-69
80 Queen Street Morley, Morley LS27 9BP
(1)
office-70
1 Arndale Centre Otley Road Headingley, Leeds LS6 2UE
(4)
office-71
42 The Parade Oadby, Oadby LE2 5BF
(0)
office-72
7-9 Cowgate, Peterborough PE1 1LR
(11)
office-73
54a High Street, Royston SG8 9AW
(0)
office-74
161 Unthank Road, Norwich NR2 3LF
(8)
office-75
16-18 Halford Street, Leicester LE1 1JB
(6)
office-76
5 Sheep Street, Wellingborough NN8 1BL
(0)
office-77
40-42 King Street, Kings Lynn PE30 1ES
(5)
office-78
8 King Street Thorne, Doncaster DN8 5BA
(0)
office-79
42a St Christopher Road, Colchester CO4 0NA
(0)
office-80
9 High Street, Ipswich IP256AP
(10)
office-81
23 Market Place, Norwich NR1 16EL
(12)
office-83
392 Psalter Lane, Sheffield S11 8UW
(1)
office-84
61a Corporation Street, Corby NN17 1NQ
(1)
office-85
36 Broad Street, March PE15 8TH
(1)
office-86
276 High Street Dovercourt, Harwich CO12 3PD
(4)
office-87
4-6 Church Lane Pudsey, Pudsey LS28 7BD
(4)
office-88
9 Bridge Street, Northampton NN1 1NH
(3)
office-89
4 Albert Street, Harrogate HG1 1JL
(3)
Pontefract
18 Ropergate, Pontefract WF8 1LP
(1)
Reepham
4 Townsend Court, Reepham NR10 4LD
(24)
Rothwell-Kettering
2 Market place, Rothwell-Kettering NN14 6EP
(0)
Scunthorpe
16-18 Oswald Road, Scunthorpe DN15 7PT
(0)
Sheffield
Unit C1 , 6 Peak Square, Sheffield S20 7PH
(6)
St Albans
6 Chequer Street, St Albans AL1 3XZ
(1)
Stalham
52 High Street, Stalham NR12 9AS
(35)
Thetford
47 King Street, Thetford IP24 2AU
(5)
Wisbech
20 High St,, Wisbech PE13 1DE
(6)
yaxley
Unit 9 Landsdowne Road, Yaxley PE7 3JL
(0)

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