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William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.
 
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Properties for sale
Properties for rent
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
When buying through WHB in Brandon Jon Barton was excellent very helpful and listened to what I was looking for. He was very prompt in sorting out my mortgage and helped me out so much I would highly recommend Jon Barton if you are needing advice on your mortgage. Many thanks again......
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Comment on agent fees
Good
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
Just completed on my new property and have nothing but good praise for the customer service I had, everything went smoothly and i was kept constantly upto date during the process. Want to say a big thank you to Jon Barton for all of his help to get the right morgage that suited me....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
2 people found
this helpful
I've dealt with a handful of property managers since starting my current tenancy but Emilie is by far the best. She's nice, polite and very fast to respond to any question I have. If Carlsberg did property managers ......
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Was this helpful? Yes
Feb 17,2017
Minithumbdown
By:
Feb 17,2017
0 people found
this helpful
Very disappointed with the property i viewed yesterday. I drove over 50 miles to view after arranging with William H Brown ...come on guys. really! The photo's on the website are a total misrepresentation of the what I viewed. These pictures were taken 2 years ago BEFORE the tenant moved in. The house was cluttered with the tenants clothes, the garden was completely defecated by the tenants dog and the bathroom...... seemed as though the floor was about to give way probably from the strain of th...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
1 people found
this helpful
Richard was , prompt , professional , knowledgeable , listened to what I wanted and acted with supreme efficiency . Recommend Richard the Brandon team as was such a great service and experience ....
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Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
1 people found
this helpful
Happy how quickly and efficiently my issue was resolved. Would like her to resolve any issues I may have in the future....
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Was this helpful? Yes
Feb 14,2017
Minithumbup
By:
Feb 14,2017
3 people found
this helpful
Very impressed with Samantha so far and a huge improvement from my previous agent. Keep up the good work. Thank you....
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Comment on agent fees
In line with the market
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
3 people found
this helpful
In the dealings I have had with Sam, I have always found her extremely helpful in resolving matters that occur. Sam actions things promptly and keeps me up dated as things progress. All in all very nice to deal with....
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Was this helpful? Yes
Feb 06,2017
Minithumbup
By:
Feb 06,2017
3 people found
this helpful
Excellent service. When ever there was a problem no matter how small Lee attended to it immediately. Many thanks Keith and Diane Rubach...
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Comment on agent fees
Without a doubt
Was this helpful? Yes
Jan 31,2017
Minithumbup
By:
Jan 31,2017
3 people found
this helpful
Samantha is great to deal with, quick at responding to any concerns we may have, also checking that we are OK....
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Comment on agent fees
Average
Was this helpful? Yes
Jan 31,2017
Minithumbdown
By:
Jan 31,2017
3 people found
this helpful
Worst experience ever! They are rude and only there to take your money. I was renting a house from them with huge issues and neither them nor their property management team did anything. The lettings manager was yelling at me as it is was my fault. I have never met such people in my life. Rude and non professionals. I am so glad I will not have to deal with them anymore. Do not waste your time and your money....
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Was this helpful? Yes
Jan 31,2017
Minithumbdown
By:
Jan 31,2017
2 people found
this helpful
Wouldn't use this agency to sell my property. Initially offered the world sold me the dream to change from one estate agent to them and then they didn't deliver. Had no contact from them at all while trying to sell my property never kept me up to date or informed me of what was happening. Very disappointing service and the photographs that were taken were of poor quality I could have taken better on my mobile. Also once the property was taken from the market it took them over 2 weeks to take dow...
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Was this helpful? Yes
Jan 31,2017
Minithumbdown
By:
Jan 31,2017
3 people found
this helpful
Looking at other reviews, it seems that they are good at the lettings business which perhaps requires less effort, but not so good at sales. I was lied to when I bought my current home, 20 years ago. Have decided to sell up and move, and while the lady was pleasant and polite. she wasn't able to value my home and suggested I put it in an auction. This might mean no effort and quick fees for them, but it would not be in my best interests at all. Since agents are supposed to act with their fee pay...
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Comment on agent fees
for what they charge, it's * poor value for money. I'm better off selling without an agent at all.
Was this helpful? Yes
Jan 28,2017
Minithumbdown
By:
Jan 28,2017
3 people found
this helpful
We have for the umpteenth time had correspondence from W.H.Brown not only in paper form but telephone calls and door knockers (cold calling) wanting us to put our property on the market with them. We wish to register this as a complaint and may we add IF we wanted you to act on our behalf selling our property we would contact you not that we will, you were at the bottom of our list of Estate Agents (if we can still call you that now you are a consortium) now you have been removed completely.We ...
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Comment on agent fees
Not applicable
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
6 people found
this helpful
Having rented a property previously through Your Move, I had a very poor opinion indeed of letting agents. However, William H Brown (or Sequence, as I believe their lettings team are branded) have definitely turned my opinion around. They have generally been quick at turning around paperwork, and signing the initial contract was hassle free. We've been in the property for a couple of years now and have had the odd problem, but all have been dealt with reasonably quickly and without too much hass...
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Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
4 people found
this helpful
So far keep you posted and notify of any trouble that is encountered. Will up date you all the time about inspection and any expected trouble....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 25,2017
Minithumbup
By:
Jan 25,2017
5 people found
this helpful
Emilie worked extremely hard, and with great foresight, to solve a problem that I had. Her professionalism is to be admired, as is her commitment...
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Was this helpful? Yes
Jan 25,2017
Minithumbdown
By:
Jan 25,2017
3 people found
this helpful
TERRIBLE William H Brown are just plain bad. Emails and messages not returned Buyers sent to the wrong address Offers not forwarded The William H Brown Website that has wrong details on it - nobody changed that We complained to the William H Brown board of directors - nobody cared. We got a letter back ignoring much of our complaint and telling us how sorry they were. Followed by LOADS about how great they were. JUST RUN AWAY FRON THIS COMPANY...
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Comment on agent fees
HIGH considering how much work we did for you.
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
Jaimeleigh has been very helpful and kept me informed of the process and procedure, due to this everything ran smoothly. Thank you...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 23,2017
Minithumbdown
By:
Jan 23,2017
4 people found
this helpful
Buying a house through them - Six months on - still on going - problem I have is communication - despite repeated emails and phone calls they do not seem to be able to drop me an update by email when requested !...
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Was this helpful? Yes
Jan 23,2017
Minithumbdown
By:
Jan 23,2017
3 people found
this helpful
I had placed an offer on a house which I was assured it had been accepted, and encouraged to get the ball rolling. This I did, only to find out that another offer had been placed, I then placed another offer. I was assured that the manager would call me back by the end of the day to let me know the outcome. I did not receive the call that day, nor the following morning. In fact I had to ring them repeatedly to try and get an answer as to whether my latest offer had been accepted. Poor, customer...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 21,2017
Minithumbup
By:
Jan 21,2017
3 people found
this helpful
Lucy Parker always seems to get on top of the things. Responds to queries swift & attentively. Tends to put the customer first most of the times. articulated, polite, well mannered & compasionate. Seems to be calm & composed when under pressure...
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Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
2 people found
this helpful
i am very satisfied with the help and efficiency of Samantha greenfield. the only thing i was disappointed with was the lack of speed with which my overpaid rent was returned to me . i was very impressed with the speed at which she arranged for a heating engineer to put my heating and hot water back on a few weeks ago , he arrived within a hour of me contacting Samantha ....
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Comment on agent fees
thought the fees where excessive !
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Charlotte went above and beyond in trying to get issues with the property and landlord resolved and kept us informed as to what was happened throughout the process. She always took the time to listen to us and was as equally frustrated as us at the lack of correspondence from the landlord....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
2 people found
this helpful
Samantha is a very good agent, tries to get done everything you ask when you ask or as soon as possible....
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Was this helpful? Yes
Jan 15,2017
Minithumbdown
By:
Jan 15,2017
3 people found
this helpful
I made an appointment a week in advance for my girlfriend and I to view a flat in the Westlegate area in Norwich. I made this appointment with Tristan, who had previously made several calls to me to 'see how things are going'. We agreed to meet at the flat at 10:00 Saturday morning. We arrived at 09:50, the weather was very cold and at 10:00 it began to snow and sleet. At 10:10, and with no sign of Tristan I called the Bank Plain branch of William H Brown. The first person I spoke to said ...
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Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
3 people found
this helpful
Ever since we moved into our propery Kym has been nothing but helpful. She is very approachable and has always done her best to fix any issues we have had in the property as quickly as possible. A very friendly woman and I highly recommend her. She is a credit to the company....
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Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
5 people found
this helpful
While at the beginning my experience with this agent was not ideal, ( I was dealing with the Wisbech branch) Samantha has gone above and beyond to help me after my tenancy has started. She has always been very considerate of privacy and time with regular and timely updates both by email and by text. I enjoy the flexibility of communicating be text messages in today's busy world....
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Comment on agent fees
This part of the reason the agency got a 3 star rating, I got quite the run around while applying to rent this property. I was not advised to bring ID with me at the meeting which resulted in my name being mistyped. In order to correct this mistake that was due to no fault of my own I was asked to pay an additional fee on top of the initial one. I do not feel this was fair treatment.
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
4 people found
this helpful
Sam has been very helpful each time I have emailed, I spoke to her on the phone for the first time yesterday and she seems & sounds very professional. The sort of service that I would expect from a professional company....
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Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
3 people found
this helpful
When i need to ring my property manager it is always a pleasure talking with Samantha.A very friendly person and very good at her job. Excellent...
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
89 17 75 45 99 45 42 16 19 84

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Individual Branch Awards

Beverley, HU17 8AP

Norwich, NR2 4SF

Spalding, PE11 1BG

Sudbury, CO10 6EN

Fakenham, NR21 9DY

Great Yarmouth, NR30 1HX

Holt, NR25 6HX

Lowestoft, NR32 1HB

North Walsham, NR28 9BZ

Reepham, NR10 4LD

Stalham, NR12 9AS

Norwich, NR1 16EL

Chelmsford, CM1 1HL

Halstead, CO9 2AF

Gorleston-on-Sea, NR31 6RB

Firm rankings



Allerton
36 Allerton Road, Liverpool L18 1LN
(0)
Attleborough
Exchange Street, Attleborough NR17 2AB
(1)
Barnsley
24 Market Hill, Barnsley S70 2QE
(3)
show all branches (121)
Beverley
5a North Bar within, Beverley HU17 8AP
(9)
Bradford
6 Fair Road, bradford BD6 1QN
(1)
Braintree
51-53 High Street, Braintree CM7 1JX
(1)
Castleford
10 Bank Street, Castleford WF10 1HZ
(1)
Dereham
3 Market place, Dereham NR19 2AW
(3)
Dewsbury
1 Market place, Dewsbury WF13 1AE
(1)
Diss
Navire House Mere Street, diss IP22 4AG
(0)
Doncaster
Unit 1 Station Road, doncaster DN7 6QD
(3)
Downham Market
2 Market Place, Downham Market PE38 9DE
(4)
Fakenham
Royal oak House 18 Oak Street, Fakenham NR21 9DY
(12)
Great Yarmouth
3 Hall Quay, Great Yarmouth NR30 1HX
(11)
Halstead
30 High Street, Halstead CO9 2AF
(9)
Haxby
28 The Village, Haxby YO32 3HT
(1)
Hoddesdon
41 High Street, Hoddesdon EN11 8TD
(0)
Holt
The Old Fire Station Albert Street, Holt NR25 6HX
(6)
Holt
The Old Fire Station Albert Street, Holt NR25 6HX
(1)
Ipswich
Wolsey House, 16-18 Princes Street, IP1 1QT
(8)
Lincoln
35/36 Silver Street, Lincoln LN2 1EW
(9)
Lincoln
35-36 Silver Street, Lincoln LN2 1EW
(2)
llkley
2 The Grove, Ilkley LS29 9EG
(3)
Lowestoft
138 London Road North, Lowestoft NR32 1HB
(9)
March
34 High Street, March PE15 9JR
(1)
Newmarket
Meldreth House, Wellington Street, Newmarket CB8 0HT
(2)
Norwich
Kiosk at unit 1 Tesco store blue bore lane, Norwich NR7 8AB
(3)
Norwich
Kiosk at unit 1 Tesco store blue bore lane, Norwich NR7 8AB
(0)
Oakwood Leeds
498-500 Roundhay Road, Leeds LS8 2HU
(3)
Office 1
32 Upper Parliament Street, Nottingham NG1 2AG
(9)
Office 10
63 High Street, Grantham NG31 6NN
(0)
Office 11
141 High Street, Colchester CO1 1PG
(10)
Office 12
21 High Street, Ware SG12 9BN
(4)
Office 13
20 High Street, Brandon IP27 0AQ
(5)
Office 14
910 Market Place, Beverley HU17 8BB
(1)
Office 15
23-24 Market Hill, Sudbury CO10 6EN
(23)
Office 16
6 Fore Hill, Ely CB7 4AF
(0)
Office 18
18-19 Sheep Market, Spalding PE11 1BG
(63)
Office 2
39 Main Street, Kimberley NG16 2NG
(1)
Office 3
10-12 Grove Street, Retford DN22 6JR
(1)
Office 4
80 Bridge Street, Worksop S80 1JA
(3)
Office 5
52 Gowthorpe, Selby YO8 4ET
(2)
Office 6
38 High Street Bawtry, Doncaster DN10 6JE
(1)
Office 7
26 Market Hill, Framlingham IP13 9AN
(0)
Office 8
406 Harrogate Road Moortown, Leeds LS17 6PY
(1)
Office 9
2 Market Hill, Coggeshall CO6 1TS
(0)
office-19
27 Market Street, Wymondham NR18 0AJ
(0)
office-21
74 Kingsley Park Terrace Kingsley, Northampton NN2 7HH
(1)
office-22
20 Roman Bank, Skegness PE25 2RU
(0)
office-23
22-23 Swan Street, Loughborough LE11 5BP
(0)
office-24
34 Victoria Street, Holmfirth HD9 7DE
(1)
office-25
358-360 Holderness Road, Hull HU9 3DL
(4)
office-26
47 King Street, Thetford IP24 2AU
(4)
office-27
48 Goodramgate, York YO1 7LF
(2)
office-28
19 Earsham Street, Bungay NR35 1AE
(0)
office-29
32 Mansfield Road, Rotherham S60 2DR
(4)
office-30
34 Market Place , Long Sutton PE12 9JF
(0)
office-31
2 Wood Street, Wakefield WF1 2ED
(5)
office-32
23 Duke Street, Chelmsford CM1 1HL
(17)
office-33
50 Hallgate, Doncaster DN1 3PE
(0)
office-34
14 Wide Bargate, Boston PE21 6RH
(1)
office-35
67 Brook Street Raunds, Raunds NN9 6LL
(0)
office-36
6 Bull Green, Halifax HX1 5AB
(1)
office-38
17-19 West Street, Cromer NR27 9HZ
(1)
office-39
4 Main Street, Mexborough S649 DW
(0)
office-40
20 Laughton Road, Dinnington S25 2PS
(2)
office-41
110-112 New Road Side, Liverpool L18 4QB
(0)
office-42
21 Castle Street, Hertford SG14 1ER
(0)
office-43
82 Newland Avenue, Hull HU5 3AB
(1)
office-44
5 Bank Plain, Norwich NR2 4SF
(29)
office-45
10 Kingston Road, Willerby HU10 6BN
(1)
office-46
21 Market Square, Shipley BD18 3QB
(2)
office-47
52 High Street, Rushden NN10 0PJ
(1)
office-48
8 Westgate, Huddersfield HD1 1NN
(3)
office-49
27 High Street , Yeadon LS19 7PP
(0)
office-50
75 Southgate, Sleaford NG34 7TA
(4)
office-51
54 High Street, Maltby S66 8LA
(0)
office-52
47 High Road, Broxbourne EN10 7HX
(1)
office-53
263 Main Street, Nottingham NG6 8EZ
(0)
office-55
16 Market Street, North Walsham NR28 9BZ
(20)
office-56
17 High Street, Bury St Edmunds IP28 7EQ
(1)
office-58
53 Wigmores North, Welwyn Garden City AL8 6PG
(0)
office-59
31-33 Market Place, Swaffham PE37 7LA
(1)
office-60
142 High Street, Gorleston-on-Sea NR31 6RB
(8)
office-61
14 Wharf Street, Sowerby Bridge HX6 2AE
(2)
office-62
12 The Traverse, Bury St. Edmunds IP33 1BJ
(1)
office-63
47 Station Road, Leeds LS15 8DT
(0)
office-64
17a Great Whyte, Ramsey PE26 1HG
(1)
office-65
2527 Westgate, Bradford BD1 2QL
(0)
office-66
28 Gold Street, Kettering NN16 8JE
(1)
office-67
16 Church Street, Woodbridge IP12 1DH
(2)
office-68
40 Westgate Street, Hunstanton PE36 5EL
(0)
office-69
80 Queen Street Morley, Morley LS27 9BP
(1)
office-70
1 Arndale Centre Otley Road Headingley, Leeds LS6 2UE
(4)
office-71
42 The Parade Oadby, Oadby LE2 5BF
(0)
office-72
7-9 Cowgate, Peterborough PE1 1LR
(11)
office-73
54a High Street, Royston SG8 9AW
(0)
office-74
161 Unthank Road, Norwich NR2 3LF
(8)
office-75
16-18 Halford Street, Leicester LE1 1JB
(6)
office-76
5 Sheep Street, Wellingborough NN8 1BL
(0)
office-77
40-42 King Street, Kings Lynn PE30 1ES
(4)
office-78
8 King Street Thorne, Doncaster DN8 5BA
(0)
office-79
42a St Christopher Road, Colchester CO4 0NA
(0)
office-80
9 High Street, Ipswich IP256AP
(10)
office-81
23 Market Place, Norwich NR1 16EL
(11)
office-83
392 Psalter Lane, Sheffield S11 8UW
(1)
office-84
61a Corporation Street, Corby NN17 1NQ
(1)
office-85
36 Broad Street, March PE15 8TH
(1)
office-86
276 High Street Dovercourt, Harwich CO12 3PD
(2)
office-87
4-6 Church Lane Pudsey, Pudsey LS28 7BD
(3)
office-88
9 Bridge Street, Northampton NN1 1NH
(3)
office-89
4 Albert Street, Harrogate HG1 1JL
(3)
Pontefract
18 Ropergate, Pontefract WF8 1LP
(1)
Reepham
4 Townsend Court, Reepham NR10 4LD
(23)
Rothwell-Kettering
2 Market place, Rothwell-Kettering NN14 6EP
(0)
Scunthorpe
16-18 Oswald Road, Scunthorpe DN15 7PT
(0)
Sheffield
Unit C1 , 6 Peak Square, Sheffield S20 7PH
(5)
St Albans
6 Chequer Street, St Albans AL1 3XZ
(1)
Stalham
52 High Street, Stalham NR12 9AS
(35)
Wisbech
20 High St,, Wisbech PE13 1DE
(6)
yaxley
Unit 9 Landsdowne Road, Yaxley PE7 3JL
(0)

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