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    Jane Brown
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.
 
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Properties for sale
Properties for rent
Dec 09,2016
Minithumbdown
By:
Dec 09,2016
0 people found
this helpful
First meeting we were promised the earth after that it went drastically down hill. They were made aware we needed to sell fast as we were moving hundreds of miles north, we had two properties to sell so was guranteed a discount on the charges, nothing discounted on the paperwork that had been prefilled out before he arrived ! We took the premier package promising superior pictures and customer service The photographer was over an hour late but was very nice and didn't actually work for browns....
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Comment on agent fees
Extortionate
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Gillian Clark is a pleasure to deal with. Nice friendly. Great customer service skills always takes the time for us is always very helpful and cheerful and is always a pleasure speaking to her she goes the extra mile and believe she is a credit to sequence and is by far the most helpful person that I have dealt with at sequence keep up the good work Gillian excellent customer service always EXCELLENT...
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Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Sandy is kind, efficient, helpful and has the patience of a saint. She really helped us through the process and kept us well informed at every stage....
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Was this helpful? Yes
Dec 08,2016
Minithumbdown
By:
Dec 08,2016
0 people found
this helpful
We have been extremely unhappy with William Brown/SequenceHome from the beginning to the end. We do not recommend it at all. At the beginning, they told us the landlord would give us the paperwork although the landlord had been told the opposite. When visiting their office, we waited for ages without consideration. At the end, we received letters with English mistakes, which makes things more difficult for us non-native speakers, and missing information. As tenants, we feel we have been overal...
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Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
Cannot thank Kym enough for everything she has done for us. Always nice to have a friendly voice on the phone when you ring and sorts any problems very quickly. Would highly recommend!!...
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 07,2016
Minithumbdown
By:
Dec 07,2016
0 people found
this helpful
I made the mistake of agreeing to go with this company as the manager convinced me they were the most professional; nothing could have been further from the truth. The problems started very early on as it became increasingly clear that the property had been massively overvalued by the manager. It took two months of systematically lowering the price until a realistic sale value was reached. In the end I had to lower it £20K but significantly received no help or support in this process. Th...
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Comment on agent fees
Higher than average and far too high for the quality of service received.
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
As somebody new to renting a property, it has been so reassuring having Kym on the end of the phone. I've had to call a couple of times and have been really impressed with her friendly nature and efficient working style. She has got back to me really quickly with information and advice, and has kept me up to date with what's being done to resolve issues. 100 out of 10!...
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Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Jade Revill has been most professional and helpful in every way concerning the management of my property maintenance. Dealing with the tenant and all matters relating to the tenancy, this is service and attention to detail is particularly important when I am living overseas....
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Comment on agent fees
The agents fees are rather high compared to other agent I use in particular the administration fees related to renewing the tenancy.
Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
Jade has looked after my father's property since we chose to use W. H. Brown to manage the letting as he's currently in a Care Home and sadly no longer to deal with his own affairs, she has always been very prompt, friendly and above all very professional in her approach which is very reassuring for the rest of the family taking stress of overseeing the property in this difficult time....
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Comment on agent fees
We feel happy with the current fees as they seem fair and reasonable in the current market.
Was this helpful? Yes
Nov 23,2016
Minithumbdown
By:
Nov 23,2016
0 people found
this helpful
Awful service. We agreed a purchase through them with an initial agreement that the purchase would be chain free. They told us the sellers agreed to move into temporary accommodation and that the process should take approx 2 months. Three months later we have now found out they never clearly communicated this to the sellers and the process is still dragging on. Very poor communication, we've had to chase every step of the way and every time they keep telling us nearly there only 1 more week only...
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Comment on agent fees
Not applicable, these are for the seller.
Was this helpful? Yes
Nov 22,2016
Minithumbdown
By:
Nov 22,2016
1 people found
this helpful
I have found Rhiannon to be very efficient and professional. The few problems I have experienced in the property, she dealt with them immediately. Very happy with the service I have received...
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Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Both of these members of staff,both in managing and releting always keep me informed and advised at all times and try to resolve any issues as fast as possible before minor problems can escalate....
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Comment on agent fees
Fair to middling.
Was this helpful? Yes
Nov 21,2016
Minithumbdown
By:
Nov 21,2016
1 people found
this helpful
Abject from start to finish. Massively overvalued my apartment at the outset and then within a couple of weeks of going on the market wanted me to reduce it to way less than I had paid for it. Photos on the internet were not great, we had 4 viewings in 4 months and apart from the very last viewing the feedback was awful. Additionally the didn't seem to qualify what prospective purchasers could afford or were looking for before the viewings. I can hardly find a good word to say about this agent....
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Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
1 people found
this helpful
Kym always most pleasant and helpful , always sorts any problems out on our instruction and keeps us informed of stage of progress etc . She can be always contacted and will phone us back if otherwise busy....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
1 people found
this helpful
W h brown sold our house for above asking price and made the whole process so easy !would recommend to anyone !...
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Comment on agent fees
Good very cheap for the work they did
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
2 people found
this helpful
Samantha is looking after 15 new build rental properties for me. She is very efficient, friendly and professional. She keeps on top of ongoing issues and makes sure loose ends are tied up....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
2 people found
this helpful
Lucy has been brilliant! We have had some difficulties/things that need fixing where we live and Lucy has always been very helpful and supportive. She is polite and friendly and will always try her best to help us wherever she can!...
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Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
We rent a property from William H Brown (Ilkley branch) and recently the new boiler stopped working, which turned out to be be something very simple (tap in the wrong position). However, Sarah-Jayne was very helpful in making sure the engineer was out to fix it at the appropriate time and liaising with the local branch staff to try get someone to the property mid-week when we were working. Despite some knock backs in progress, Sarah-Jayne persisted and helped make it as easy as possible for us....
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Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Rhiannon has been very helpful in trying to progress our recent issues. She took responsibility from another colleague whilst he/she was away even though she is not our account manager. Good customer service....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
2 people found
this helpful
Kym always responds promptly to any contact I make. My experience of her is that she is courteous and respectful and in fairness gets things done without being asked more than once!...
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Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
We received the house by mid of October and it was promised that everything will be fixed and cleaned which didn't happen by the first contractor. Nicole has been assigned to us as a contact person from Sequence and she really helped us a lot. She communicated everything between the land lady, the contractors and us. Even if it takes already a very long time to get everything fixed they are doing their best. Nicole is really nice and helpful and tries her best to satisfy our needs. Thanks...
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Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
Jade has dealt with the management of my property for nearly a year now and I am happy to sat that she is friendly, efficient and understanding. She always endeavours to address any property issues as promptly as possible and keeps me informed at all times with regards to this....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
this helpful
Since I moved to the opposite side of the country some years ago my property in Norwich has been managed by Rhiannon from William H Brown. Rhiannon is always prompt to communicate any issues requiring my attention and then equally prompt at getting them dealt with according to my instructions....
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Comment on agent fees
I haven't compared like for like recently but I will perhaps do so now.
Was this helpful? Yes
Nov 11,2016
Minithumbup
By:
Nov 11,2016
2 people found
this helpful
Having dealt with Bethany recently I am delighted to liaise with such a professionial and efficient member of your team. She is always happy to go above and beyond her duty and for as long as she is a member of your team then you will have my continued business....
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Comment on agent fees
Fair
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
I found Niol Ellison very efficient, approachable , understanding and helpful. I appreciate her hard work and effort to resolve the issues....
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Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
Nathan is a top fella a real speedy Gonzalez with his work, if he says he will call or get something sorted he does it! He got me a great deal with a new fixed term I didnt have to worry about nothing the whole time, full trust in him! All round good guy! First time we spoke I new I was onto a sure thing. Nick Pozzo...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
This staff member was very helpful and understanding and was always readily available to help with the situation and get it sorted...
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Comment on agent fees
No fees applied
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
1 people found
this helpful
I have been extremely appreciative of Jade's assistance throughout the time I have had contact with her (5 years+). She has always offered support and advice even when it goes beyond her role. She is extremely knowledgeable in her field of expertise and I look forward to a valued continued working relationship in the future...
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Comment on agent fees
n/a
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
I would like to thank nicol for been so helpful I appreciate it :) thank you once again I'm very happy with the service I have recorded today...
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Comment on agent fees
Okay
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Staff were always professional, friendly and effective at their work. Everything that needed doing was done within the first month of moving in, usually each individual item being addressed in less that a week of it initially being raised. I wish more estate agencies were like this; it's been a very pleasant experience!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
75 15 61 40 99 44 41 15 17 77

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Individual Branch Awards

Beverley, HU17 8AP

Norwich, NR2 4SF

Spalding, PE11 1BG

Sudbury, CO10 6EN

Fakenham, NR21 9DY

Great Yarmouth, NR30 1HX

Holt, NR25 6HX

Lowestoft, NR32 1HB

North Walsham, NR28 9BZ

Reepham, NR10 4LD

Stalham, NR12 9AS

Norwich, NR1 16EL

Lincoln, LN2 1EW

Chelmsford, CM1 1HL

Halstead, CO9 2AF

Peterborough, PE1 1LR

Gorleston-on-Sea, NR31 6RB

Firm rankings



Allerton
36 Allerton Road, Liverpool L18 1LN
(0)
Attleborough
Exchange Street, Attleborough NR17 2AB
(1)
Barnsley
24 Market Hill, Barnsley S70 2QE
(3)
show all branches (121)
Beverley
5a North Bar within, Beverley HU17 8AP
(9)
Bradford
6 Fair Road, bradford BD6 1QN
(1)
Braintree
51-53 High Street, Braintree CM7 1JX
(1)
Castleford
10 Bank Street, Castleford WF10 1HZ
(1)
Dereham
3 Market place, Dereham NR19 2AW
(3)
Dewsbury
1 Market place, Dewsbury WF13 1AE
(1)
Diss
Navire House Mere Street, diss IP22 4AG
(0)
Doncaster
Unit 1 Station Road, doncaster DN7 6QD
(2)
Downham Market
2 Market Place, Downham Market PE38 9DE
(3)
Fakenham
Royal oak House 18 Oak Street, Fakenham NR21 9DY
(12)
Great Yarmouth
3 Hall Quay, Great Yarmouth NR30 1HX
(11)
Halstead
30 High Street, Halstead CO9 2AF
(9)
Haxby
28 The Village, Haxby YO32 3HT
(1)
Hoddesdon
41 High Street, Hoddesdon EN11 8TD
(0)
Holt
The Old Fire Station Albert Street, Holt NR25 6HX
(6)
Holt
The Old Fire Station Albert Street, Holt NR25 6HX
(1)
Ipswich
Wolsey House, 16-18 Princes Street, IP1 1QT
(8)
Lincoln
35/36 Silver Street, Lincoln LN2 1EW
(8)
Lincoln
35-36 Silver Street, Lincoln LN2 1EW
(1)
llkley
2 The Grove, Ilkley LS29 9EG
(3)
Lowestoft
138 London Road North, Lowestoft NR32 1HB
(9)
March
34 High Street, March PE15 9JR
(0)
Newmarket
Meldreth House, Wellington Street, Newmarket CB8 0HT
(1)
Norwich
Kiosk at unit 1 Tesco store blue bore lane, Norwich NR7 8AB
(2)
Norwich
Kiosk at unit 1 Tesco store blue bore lane, Norwich NR7 8AB
(0)
Oakwood Leeds
498-500 Roundhay Road, Leeds LS8 2HU
(3)
Office 1
32 Upper Parliament Street, Nottingham NG1 2AG
(9)
Office 10
63 High Street, Grantham NG31 6NN
(0)
Office 11
141 High Street, Colchester CO1 1PG
(10)
Office 12
21 High Street, Ware SG12 9BN
(4)
Office 13
20 High Street, Brandon IP27 0AQ
(2)
Office 14
910 Market Place, Beverley HU17 8BB
(1)
Office 15
23-24 Market Hill, Sudbury CO10 6EN
(22)
Office 16
6 Fore Hill, Ely CB7 4AF
(0)
Office 18
18-19 Sheep Market, Spalding PE11 1BG
(42)
Office 2
39 Main Street, Kimberley NG16 2NG
(1)
Office 3
10-12 Grove Street, Retford DN22 6JR
(1)
Office 4
80 Bridge Street, Worksop S80 1JA
(3)
Office 5
52 Gowthorpe, Selby YO8 4ET
(2)
Office 6
38 High Street Bawtry, Doncaster DN10 6JE
(1)
Office 7
26 Market Hill, Framlingham IP13 9AN
(0)
Office 8
406 Harrogate Road Moortown, Leeds LS17 6PY
(1)
Office 9
2 Market Hill, Coggeshall CO6 1TS
(0)
office-19
27 Market Street, Wymondham NR18 0AJ
(0)
office-21
74 Kingsley Park Terrace Kingsley, Northampton NN2 7HH
(1)
office-22
20 Roman Bank, Skegness PE25 2RU
(0)
office-23
22-23 Swan Street, Loughborough LE11 5BP
(0)
office-24
34 Victoria Street, Holmfirth HD9 7DE
(1)
office-25
358-360 Holderness Road, Hull HU9 3DL
(3)
office-26
47 King Street, Thetford IP24 2AU
(3)
office-27
48 Goodramgate, York YO1 7LF
(2)
office-28
19 Earsham Street, Bungay NR35 1AE
(0)
office-29
32 Mansfield Road, Rotherham S60 2DR
(4)
office-30
34 Market Place , Long Sutton PE12 9JF
(0)
office-31
2 Wood Street, Wakefield WF1 2ED
(4)
office-32
23 Duke Street, Chelmsford CM1 1HL
(17)
office-33
50 Hallgate, Doncaster DN1 3PE
(0)
office-34
14 Wide Bargate, Boston PE21 6RH
(0)
office-35
67 Brook Street Raunds, Raunds NN9 6LL
(0)
office-36
6 Bull Green, Halifax HX1 5AB
(1)
office-38
17-19 West Street, Cromer NR27 9HZ
(1)
office-39
4 Main Street, Mexborough S649 DW
(0)
office-40
20 Laughton Road, Dinnington S25 2PS
(2)
office-41
110-112 New Road Side, Liverpool L18 4QB
(0)
office-42
21 Castle Street, Hertford SG14 1ER
(0)
office-43
82 Newland Avenue, Hull HU5 3AB
(1)
office-44
5 Bank Plain, Norwich NR2 4SF
(28)
office-45
10 Kingston Road, Willerby HU10 6BN
(1)
office-46
21 Market Square, Shipley BD18 3QB
(2)
office-47
52 High Street, Rushden NN10 0PJ
(1)
office-48
8 Westgate, Huddersfield HD1 1NN
(3)
office-49
27 High Street , Yeadon LS19 7PP
(0)
office-50
75 Southgate, Sleaford NG34 7TA
(3)
office-51
54 High Street, Maltby S66 8LA
(0)
office-52
47 High Road, Broxbourne EN10 7HX
(1)
office-53
263 Main Street, Nottingham NG6 8EZ
(0)
office-55
16 Market Street, North Walsham NR28 9BZ
(20)
office-56
17 High Street, Bury St Edmunds IP28 7EQ
(1)
office-58
53 Wigmores North, Welwyn Garden City AL8 6PG
(0)
office-59
31-33 Market Place, Swaffham PE37 7LA
(1)
office-60
142 High Street, Gorleston-on-Sea NR31 6RB
(8)
office-61
14 Wharf Street, Sowerby Bridge HX6 2AE
(2)
office-62
12 The Traverse, Bury St. Edmunds IP33 1BJ
(1)
office-63
47 Station Road, Leeds LS15 8DT
(0)
office-64
17a Great Whyte, Ramsey PE26 1HG
(1)
office-65
2527 Westgate, Bradford BD1 2QL
(0)
office-66
28 Gold Street, Kettering NN16 8JE
(1)
office-67
16 Church Street, Woodbridge IP12 1DH
(2)
office-68
40 Westgate Street, Hunstanton PE36 5EL
(0)
office-69
80 Queen Street Morley, Morley LS27 9BP
(1)
office-70
1 Arndale Centre Otley Road Headingley, Leeds LS6 2UE
(4)
office-71
42 The Parade Oadby, Oadby LE2 5BF
(0)
office-72
7-9 Cowgate, Peterborough PE1 1LR
(11)
office-73
54a High Street, Royston SG8 9AW
(0)
office-74
161 Unthank Road, Norwich NR2 3LF
(6)
office-75
16-18 Halford Street, Leicester LE1 1JB
(6)
office-76
5 Sheep Street, Wellingborough NN8 1BL
(0)
office-77
40-42 King Street, Kings Lynn PE30 1ES
(4)
office-78
8 King Street Thorne, Doncaster DN8 5BA
(0)
office-79
42a St Christopher Road, Colchester CO4 0NA
(0)
office-80
9 High Street, Ipswich IP256AP
(10)
office-81
23 Market Place, Norwich NR1 16EL
(11)
office-83
392 Psalter Lane, Sheffield S11 8UW
(1)
office-84
61a Corporation Street, Corby NN17 1NQ
(1)
office-85
36 Broad Street, March PE15 8TH
(1)
office-86
276 High Street Dovercourt, Harwich CO12 3PD
(2)
office-87
4-6 Church Lane Pudsey, Pudsey LS28 7BD
(3)
office-88
9 Bridge Street, Northampton NN1 1NH
(3)
office-89
4 Albert Street, Harrogate HG1 1JL
(3)
Pontefract
18 Ropergate, Pontefract WF8 1LP
(0)
Reepham
4 Townsend Court, Reepham NR10 4LD
(22)
Rothwell-Kettering
2 Market place, Rothwell-Kettering NN14 6EP
(0)
Scunthorpe
16-18 Oswald Road, Scunthorpe DN15 7PT
(0)
Sheffield
Unit C1 , 6 Peak Square, Sheffield S20 7PH
(5)
St Albans
6 Chequer Street, St Albans AL1 3XZ
(1)
Stalham
52 High Street, Stalham NR12 9AS
(35)
Wisbech
20 High St,, Wisbech PE13 1DE
(2)
yaxley
Unit 9 Landsdowne Road, Yaxley PE7 3JL
(0)

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