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Customer Reviews

Showing 1-30 of 1052

“Totally Uninterested!...”

1 Star Review

Feb 21,2019

By: 'Andy Messias.'

Feb 21,2019

Branch: Doncaster, 4-5 Kingsway House,
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DN4

Branch: Doncaster, 4-5 Kingsway House,
Sales (Prospective customer)
Postcode: DN4

0 people found
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I viewed a property on 5th February (cash buyer), I was extremely interested and asked the gentleman who showed me around to get someone to get back to me with the answer to 2 questions: Was any of the furniture being left in the property and ...
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“Excellent...”

5 Star Review

Feb 20,2019

By: 'Vicky jemmett'

Feb 20,2019

Branch: Clacton-on-Sea, 64 Station Rd, Hours: Open ⋅ Closes 6PM Phone:
Services: Lettings (as a Tenant)
Rent PCM: £1325
Would you recommend?: Yes
Postcode: Co16

Branch: Clacton-on-Sea, 64 Station Rd, Hours: Open ⋅ Closes 6PM Phone:
Lettings (as a Tenant)
Rent PCM: £1325
Postcode: Co16

0 people found
this helpful

I'm so great full to Kayleigh for thinking of me with the property I'm moving into, both Kayleigh and Tommy have been fantastic always so helpful, friendly and supportive, I can't thank them enough for all there help, I now see them as my friends ...
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Comment on agent fees

Very reasonable

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“Chloe is exceptional an asset to the company...”

5 Star Review

Feb 19,2019

By: 'Bernie'

Feb 19,2019

Branch: Norwich, 5 Bank Plain
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NR1

Branch: Norwich, 5 Bank Plain
Lettings (as a Tenant)
Postcode: NR1

1 people found
this helpful

I rent a property with Sequence and have the amazing and very helpful Chloe Jones that looks after the property if anything is required. I have rented the property for 6 years and love it, location is great too, I have only had an amazing experience ...
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Comment on agent fees

Good

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“Brilliant Staff!...”

5 Star Review

Feb 13,2019

Conor

Joanne

By: 'Christine B'

Feb 13,2019

Branch: Spalding, 18-19 Sheep Market
Services: They manage our building
Would you recommend?: Yes
Postcode: LE12

Branch: Spalding, 18-19 Sheep Market
They manage our building
Postcode: LE12

0 people found
this helpful

Both Conor and Joanne are absolutely brilliant! I cannot recommend them highly enough. They are so very helpful, professional and they get the work done. They have both had really big problems to resolve for me and have done it quickly and so that I ...
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Comment on agent fees

Good.

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“Renting...”

5 Star Review

Feb 12,2019

By: 'Happy tenant'

Feb 12,2019

Branch: Downham Market, 2 Market Place
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: PE38

Branch: Downham Market, 2 Market Place
Lettings (as a Tenant)
Rent PCM: £525
Postcode: PE38

0 people found
this helpful

A speedy and efficient service during a stressful time for me. Abi smoothed the process, nice mix of proffesionalism and friendliness, Ben a gent.,viewed 2 properties before finding the right one and interest shown at all stages. It was nice to meet a "local lad" ...
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“Very good...”

5 Star Review

Feb 11,2019

By: 'Bec'

Feb 11,2019

Branch: Wisbech, 20 High St,
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: PE14

Branch: Wisbech, 20 High St,
Lettings (as a Tenant)
Rent PCM: £675
Postcode: PE14

0 people found
this helpful

They are very good and very quick with getting problems sorted very pleased and very happy with them would recommend them...
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Comment on agent fees

Good

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“Efficient, prompt service....”

5 Star Review

Feb 04,2019

Joanne

By: 'Nikki'

Feb 04,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: Ng68

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Rent PCM: £600
Postcode: Ng68

1 people found
this helpful

Very pleased with friendly and efficient service, ensuring that all queries are answered in a timely manner and with patience. Thank you....
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“5 Star Agent...”

5 Star Review

Feb 03,2019

Sarah

By: 'Ms K Naveed'

Feb 03,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LE5

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Tenant)
Postcode: LE5

1 people found
this helpful

William H Brown have been my agents for 5 years and in these 5 years agents have come and gone but Sarah Hollands is on the top of the list. Never in my life I have seen an efficient, meticulous and caring agent like her. She goes ...
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“Great Job...”

5 Star Review

Feb 01,2019

By: 'HA'

Feb 01,2019

Branch: Doncaster, 4-5 Kingsway House,
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DN9

Branch: Doncaster, 4-5 Kingsway House,
Sales (as a Vendor)
Postcode: DN9

0 people found
this helpful

Hannah has been our go-between, and guided us through this process - keeping all parties informed and updated. Always available to help - Thank you...
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Comment on agent fees

very good price

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“Outstanding!...”

5 Star Review

Feb 01,2019

By: 'Chelsie and Chris'

Feb 01,2019

Branch: Braintree, 51-53 High Street
Services: Lettings (as a Tenant)
Rent PCM: £875
Would you recommend?: Yes
Postcode: Cm7

Branch: Braintree, 51-53 High Street
Lettings (as a Tenant)
Rent PCM: £875
Postcode: Cm7

0 people found
this helpful

Outstanding service very friendly people and very helpful, would defiantly recommend them to anyone who is thinking of moving! Thanks guys!!...
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Comment on agent fees

Would defiantly recommend them!

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“Excellent Service...”

5 Star Review

Jan 28,2019

Conor

By: 'Mark'

Jan 28,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DY11

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Postcode: DY11

1 people found
this helpful

Conor has worked tirelessly managing my property having to liaise with my tenant, contractor and third parties. He works hard consistently keeping me updated and did a fantastic job to assist me with the re rating of my EPC and queries raised and extra work ...
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“Watch the valuation...”

2 Star Review

Jan 27,2019

By: 'Unhappy Sellers'

Jan 27,2019

Branch: Kettering, 28 Gold Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NN16

Branch: Kettering, 28 Gold Street
Sales (as a Vendor)
Postcode: NN16

2 people found
this helpful

We sold our late mothers house in Kettering (2018) and had 3 agents round to view the property. Of the 3 William H Brown gave the impression that they were keen to sell the house and had numerous people looking for this type of property. They also valued ...
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Comment on agent fees

For the service they gave too high. It was not the premium service we had been led to expect - no open house viewings as promised

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“Thank you...”

5 Star Review

Jan 25,2019

By: 'JSL'

Jan 25,2019

Branch: York, 48 Goodramgate
Services: Sales (as a Vendor)
Sold price: £255000
Would you recommend?: Yes
Postcode: Yo26

Branch: York, 48 Goodramgate
Sales (as a Vendor)
Sold price: £255000
Postcode: Yo26

0 people found
this helpful

Our house was valued and good quality photos taken and on the market within two days as we had seen a house we wanted everything was explained clearly by Rob.We had two offers within a week one of which we accepted . Amy was great ...
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Comment on agent fees

Fair

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“Great agent...”

4 Star Review

Jan 25,2019

Joanne

By: 'Dr Raja'

Jan 25,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE3

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Postcode: LE3

1 people found
this helpful

Hard, polite worker that gets something done when she says she will. Have always been impressed with the speed of reply to emails...
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Comment on agent fees

N/A

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“horrible experience...”

1 Star Review

Jan 23,2019

By: 'Julie'

Jan 23,2019

Branch: Norwich, 5 Bank Plain
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NR79

Branch: Norwich, 5 Bank Plain
Sales (Prospective customer)
Postcode: NR79

1 people found
this helpful

I contacted WH BRown in 2016 to sell my mums house as unfortunately after 60 years in her house she needed full time care .Claire at sprowston branch was fully aware of my mums illness but her and the office constantly plaqued my mum with calls , we ...
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“On the ball...”

5 Star Review

Jan 23,2019

By: 'RobG'

Jan 23,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE5

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Postcode: LE5

1 people found
this helpful

Stephanie has been helpful and fast to respond to matters relating to my property. She has been a pleasure to deal with and friendly, which is very welcome when trying to run a property business....
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“Excellent Customer Service...”

5 Star Review

Jan 22,2019

By: 'Manuela'

Jan 22,2019

Branch: Welwyn Garden City, 53 Wigmores North
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: Al7

Branch: Welwyn Garden City, 53 Wigmores North
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: Al7

1 people found
this helpful

We have always dealt with Shellie and she's always been great, quick, proactive and kind! every issue solved in a couple of days....
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“Over priced...”

1 Star Review

Jan 18,2019

By: 'Mr Mrs Singer'

Jan 18,2019

Branch: Boston, 14 Wide Bargate
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PE22

Branch: Boston, 14 Wide Bargate
Sales (as a Vendor)
Postcode: PE22

1 people found
this helpful

Priced our farm at a high level and their comission a percentage of that price after a couple of weeks advise us to drop price by £25000 for quick sale as buyer's were a cash buyer after approx 4 weeks were told our cash buyer was waiting ...
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Comment on agent fees

Over priced the property and overpriced fees for the amount of work they did

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“Happy Customer...”

5 Star Review

Jan 17,2019

Joanne

By: 'Carr Properties'

Jan 17,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Rent PCM: £595
Would you recommend?: Yes
Postcode: NG12

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Rent PCM: £595
Postcode: NG12

1 people found
this helpful

Jo has been looking after three rental properties for me since September 2018. During this time I have been impressed with Jo's performance; and she replies to any queries I have, either by email or telephone, very promptly. In addition, the feedback I have received from ...
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Comment on agent fees

Good

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“Very Postive...”

4 Star Review

Jan 16,2019

Sarah

By: 'Jeff'

Jan 16,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: PE13

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Rent PCM: £550
Postcode: PE13

1 people found
this helpful

6 months ago Sarah logged and then remembered to arrange a Gas Certificate plus Boiler service together to obtain an excellent offer from the heating engineer. very impressive service....
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Comment on agent fees

Fair

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“Eventually got there...”

5 Star Review

Jan 16,2019

By: 'Settled in Suffolk'

Jan 16,2019

Branch: Grays, 1 Orsett Rd
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RM16

Branch: Grays, 1 Orsett Rd
Sales (as a Vendor)
Postcode: RM16

0 people found
this helpful

Initially felt pressure of product selling, lots of information to consider, Anthony then took over and was always available, and the go to guy when I needed updates, we had a few set backs but got there eventually, with Anthony s reassurance that all was ...
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Comment on agent fees

Slight mis calculation on their Bill, but easily sorted,

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“Absolutely amazing service...”

5 Star Review

Jan 16,2019

Sarah

By: 'Mark Robinson'

Jan 16,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Rent PCM: £470
Would you recommend?: Yes
Postcode: LH1

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Rent PCM: £470
Postcode: LH1

1 people found
this helpful

The service, communication and Custoner first behaviour was first class. I have a few properties with various agents and my experience with Sarah stands out as excellent and she is a real star....
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Comment on agent fees

Fees are along side the normal rate.

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“Wonderful...”

4 Star Review

Jan 15,2019

By: 'Afshan'

Jan 15,2019

Branch: Grays, 1 Orsett Rd
Services: Sales (as a Vendor)
Sold price: £125000
Would you recommend?: Yes
Postcode: Rm19

Branch: Grays, 1 Orsett Rd
Sales (as a Vendor)
Sold price: £125000
Postcode: Rm19

0 people found
this helpful

After a shaky start of what was a fairly straightforward sale Antony and William H Brown literally took over and saved the day for me. The regular updates made a stressful process easier to manage. I have not only gained a trustable colleague but also ...
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“Brilliant service...”

5 Star Review

Jan 13,2019

Sarah

By: 'Mrs Patel'

Jan 13,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: Le42

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Tenant)
Rent PCM: £525
Postcode: Le42

0 people found
this helpful

Sarah Hollands is a true professional with her work. Being a Tennant any issues I have had Sarah is on the case and dealing with everything in a timely manner from start to finish. Nice to see a person who genuinely cares. A credit to ...
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Comment on agent fees

Good

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“Great help...”

5 Star Review

Jan 11,2019

Joanne

By: 'Jay'

Jan 11,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE11

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Postcode: LE11

1 people found
this helpful

Thanks Jo for recovering money from a past tenant who left six years ago. I had written off this loss, so this is great news. Keep up the good work....
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“Excellent Service...”

5 Star Review

Jan 11,2019

By: 'Kim'

Jan 11,2019

Branch: Rushden, 52 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NN10

Branch: Rushden, 52 High Street
Sales (as a Vendor)
Postcode: NN10

1 people found
this helpful

We have dealt with Paige and her colleagues a couple of times now and always found them most helpful and efficient. I would not hesitate in recommending their services....
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Comment on agent fees

Acceptable

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“Very professional service...”

4 Star Review

Jan 07,2019

By: 'Adrian'

Jan 07,2019

Branch: Wakefield, 2 Wood Street
Services: Lettings (as a Landlord)
Rent PCM: £700
Would you recommend?: Yes
Postcode: WF2

Branch: Wakefield, 2 Wood Street
Lettings (as a Landlord)
Rent PCM: £700
Postcode: WF2

0 people found
this helpful

In the run up to Christmas I listed a property with no real expectation of letting before the new year. Thanks to the enthusiasm and hard work of the Wakefield team they sourced 3 potential tenants and summarised the benefits of each one to make my ...
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Comment on agent fees

Reasonable

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“Excellent customer service...”

5 Star Review

Jan 07,2019

By: 'Michelle'

Jan 07,2019

Branch: Colchester, 141 High Street
Services: Sales (as a Vendor)
Sold price: £253000
Would you recommend?: Yes
Postcode: Co2

Branch: Colchester, 141 High Street
Sales (as a Vendor)
Sold price: £253000
Postcode: Co2

0 people found
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My experience with William h brown,Colchester has been exceptional. Lorna,Jessica and Phil have gone above and beyond their duties and nothing is ever too much trouble and believe me I have been a right nuisance! I am always welcomed by a smile and ...
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Comment on agent fees

the fees are about average

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“House Sale...”

5 Star Review

Jan 05,2019

By: 'Cilla'

Jan 05,2019

Branch: Wisbech, 20 High St,
Services: Sales (as a Vendor)
Sold price: £350000
Would you recommend?: Yes
Postcode: PE14

Branch: Wisbech, 20 High St,
Sales (as a Vendor)
Sold price: £350000
Postcode: PE14

0 people found
this helpful

After our first sale fell through, Steve and his team pulled out all the stops and secured a new buyer for us that was in a position to move forward quickly. Steve and Nicola provided feedback on a regular basis and 'hand held' the transaction ...
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Comment on agent fees

Fair

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“BRILLIANT...”

5 Star Review

Jan 04,2019

Conor

By: 'RACHEL.'

Jan 04,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: B45

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Postcode: B45

1 people found
this helpful

As with previous employees of this company who have dealt with our properties we have full confidence in the ability of connor. He is both professional and polite, and responds to any query we may have in a timely manner. I would recommend this agent ...
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