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Customer Reviews

Showing 1-30 of 1061

“The wost of the worst...”

1 Star Review

Mar 20,2019

By: 'Alan'

Mar 20,2019

Branch: March, 34 High Street
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: No
Postcode: PE15

Branch: March, 34 High Street
Lettings (as a Tenant)
Rent PCM: £675
Postcode: PE15

0 people found
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I would like to make it clear that this review is directed more at Sequence than William H Brown...though they were also pretty rubbish. I think it is fair to say that most letting agents are pretty bad, however, Sequence is by far the ...
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Comment on agent fees

Bad

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“Professional service...”

4 Star Review

Mar 18,2019

By: 'Mrs Daren'

Mar 18,2019

Branch: Brentwood, 1 Crown Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CM13

Branch: Brentwood, 1 Crown Street
Lettings (as a Landlord)
Postcode: CM13

0 people found
this helpful

Cheyenne Franklin from Norwich LSC has been very helpful and followed though until the repair works have been done to my property. She was updating me all the time so I felt my property was in good hands. She was always polite and very professional!...
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N/A

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“Getting to know Sarah Hollands...”

4 Star Review

Mar 08,2019

Sarah

By: 'Anush'

Mar 08,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: Yes
Postcode: Le5

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Tenant)
Rent PCM: £575
Postcode: Le5

1 people found
this helpful

I'm new to Leicester so ever since moving into my new property i felt like Sarah Hollands made so much effort in making me feel welcomed and supported me through out all the maintenance work. If anything needed fixing Sarah would be the first to ...
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Agents fees are high but you are paying for what you are getting

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“DISGUSTING...”

1 Star Review

Mar 06,2019

By: 'Jodie'

Mar 06,2019

Branch: Barnsley, 24 Market Hill
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: s756

Branch: Barnsley, 24 Market Hill
Sales (Prospective customer)
Postcode: s756

1 people found
this helpful

I have written to William H Brown Barnsley to make an official compliant. on the 2nd February I emailed to take our property off sale, and rang to confirm. I clearly stated to a member of staff (Sarah) on the phone do not let anyone ...
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Comment on agent fees

Sky high fee's horrendous service.

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“17 Kelmscott Avenue...”

5 Star Review

Mar 03,2019

By: 'A Blair'

Mar 03,2019

Branch: Leeds, 47 Station Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: 15

Branch: Leeds, 47 Station Road
Sales (as a Vendor)
Postcode: 15

0 people found
this helpful

The sale of my mothers house was a daunting process as I had never sold a property before. From involving WH Brown everything was made easy. The staff were very friendly and most helpful. They guided me through every aspect and advised what needed doing ...
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Comment on agent fees

Not the cheapest and not the dearest but quite satisfied after the service provided

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“We have let our property very quickly with the help of Tommy and Kayleigh. Both are very helpful and pleasant to work with , took a lot of the stress...”

5 Star Review

Mar 01,2019

By: 'Kate Gower136'

Mar 01,2019

Branch: Clacton-on-Sea, 64 Station Rd, Hours: Open ⋅ Closes 6PM Phone:
Services: Lettings (as a Landlord)
Rent PCM: £1325
Would you recommend?: No
Postcode: CO16

Branch: Clacton-on-Sea, 64 Station Rd, Hours: Open ⋅ Closes 6PM Phone:
Lettings (as a Landlord)
Rent PCM: £1325
Postcode: CO16

0 people found
this helpful

We let our property through William h brown with the help of Tommy and Kayleigh.They were extremely helpful and pleasant to work alongside with. Keeping us abreast of the situation, thus reducing our stress levels as we live overseas so can not be hands ...
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Comment on agent fees

Fair

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“Absolutely amazing team at William h brown Chelmsford...”

5 Star Review

Mar 01,2019

By: 'Samantha Elliott'

Mar 01,2019

Branch: Chelmsford, 23 Duke Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: Cm1

Branch: Chelmsford, 23 Duke Street
Sales (as a Buyer)
Postcode: Cm1

0 people found
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The William h brown Chelmsford team absolutely amazing from day one looking for properties to taking me step by step through the process to the end result, I've purchased my first home. Sarah Barnard & Tom Hutton brilliant, friendly, supportive & kept me in the loop all ...
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“Great Experience...”

5 Star Review

Feb 27,2019

By: 'Janel'

Feb 27,2019

Branch: Brandon, 20 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: IP27

Branch: Brandon, 20 High Street
Lettings (as a Tenant)
Postcode: IP27

0 people found
this helpful

I can't select Shellie Green or Pipa Hazelhurst on the staff list but I wanted to point out how great they were to work with in the Brandon office. From the realtor to management team to our landlord, they were all so easy to communicate ...
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Comment on agent fees

Good

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“Sarah Hollands...”

5 Star Review

Feb 25,2019

Sarah

By: 'Chloe Morris'

Feb 25,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: LE18

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Tenant)
Rent PCM: £750
Postcode: LE18

0 people found
this helpful

Sarah has been an absolute angel dealing with our unfortunate circumstances in such a professional and caring manner, she is very quick and efficient, no dragging heels at all, and she only ever wants the best for you, if you ever get the chance to ...
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Comment on agent fees

Sarah has been incredible with us and dealing with our rented property! An amazing lady who is a credit to your team.

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“Totally Uninterested!...”

1 Star Review

Feb 21,2019

By: 'Andy Messias.'

Feb 21,2019

Branch: Doncaster, 4-5 Kingsway House,
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DN4

Branch: Doncaster, 4-5 Kingsway House,
Sales (Prospective customer)
Postcode: DN4

0 people found
this helpful

I viewed a property on 5th February (cash buyer), I was extremely interested and asked the gentleman who showed me around to get someone to get back to me with the answer to 2 questions: Was any of the furniture being left in the property and ...
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“Excellent...”

5 Star Review

Feb 20,2019

By: 'Vicky jemmett'

Feb 20,2019

Branch: Clacton-on-Sea, 64 Station Rd, Hours: Open ⋅ Closes 6PM Phone:
Services: Lettings (as a Tenant)
Rent PCM: £1325
Would you recommend?: Yes
Postcode: Co16

Branch: Clacton-on-Sea, 64 Station Rd, Hours: Open ⋅ Closes 6PM Phone:
Lettings (as a Tenant)
Rent PCM: £1325
Postcode: Co16

0 people found
this helpful

I'm so great full to Kayleigh for thinking of me with the property I'm moving into, both Kayleigh and Tommy have been fantastic always so helpful, friendly and supportive, I can't thank them enough for all there help, I now see them as my friends ...
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Comment on agent fees

Very reasonable

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“Chloe is exceptional an asset to the company...”

5 Star Review

Feb 19,2019

By: 'Bernie'

Feb 19,2019

Branch: Norwich, 5 Bank Plain
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NR1

Branch: Norwich, 5 Bank Plain
Lettings (as a Tenant)
Postcode: NR1

1 people found
this helpful

I rent a property with Sequence and have the amazing and very helpful Chloe Jones that looks after the property if anything is required. I have rented the property for 6 years and love it, location is great too, I have only had an amazing experience ...
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Comment on agent fees

Good

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“Brilliant Staff!...”

5 Star Review

Feb 13,2019

Conor

Joanne

By: 'Christine B'

Feb 13,2019

Branch: Spalding, 18-19 Sheep Market
Services: They manage our building
Would you recommend?: Yes
Postcode: LE12

Branch: Spalding, 18-19 Sheep Market
They manage our building
Postcode: LE12

0 people found
this helpful

Both Conor and Joanne are absolutely brilliant! I cannot recommend them highly enough. They are so very helpful, professional and they get the work done. They have both had really big problems to resolve for me and have done it quickly and so that I ...
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Comment on agent fees

Good.

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“Renting...”

5 Star Review

Feb 12,2019

By: 'Happy tenant'

Feb 12,2019

Branch: Downham Market, 2 Market Place
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: PE38

Branch: Downham Market, 2 Market Place
Lettings (as a Tenant)
Rent PCM: £525
Postcode: PE38

0 people found
this helpful

A speedy and efficient service during a stressful time for me. Abi smoothed the process, nice mix of proffesionalism and friendliness, Ben a gent.,viewed 2 properties before finding the right one and interest shown at all stages. It was nice to meet a "local lad" ...
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“Very good...”

5 Star Review

Feb 11,2019

By: 'Bec'

Feb 11,2019

Branch: Wisbech, 20 High St,
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: PE14

Branch: Wisbech, 20 High St,
Lettings (as a Tenant)
Rent PCM: £675
Postcode: PE14

0 people found
this helpful

They are very good and very quick with getting problems sorted very pleased and very happy with them would recommend them...
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Comment on agent fees

Good

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“Efficient, prompt service....”

5 Star Review

Feb 04,2019

Joanne

By: 'Nikki'

Feb 04,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: Ng68

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Rent PCM: £600
Postcode: Ng68

1 people found
this helpful

Very pleased with friendly and efficient service, ensuring that all queries are answered in a timely manner and with patience. Thank you....
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“5 Star Agent...”

5 Star Review

Feb 03,2019

Sarah

By: 'Ms K Naveed'

Feb 03,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LE5

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Tenant)
Postcode: LE5

1 people found
this helpful

William H Brown have been my agents for 5 years and in these 5 years agents have come and gone but Sarah Hollands is on the top of the list. Never in my life I have seen an efficient, meticulous and caring agent like her. She goes ...
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“Great Job...”

5 Star Review

Feb 01,2019

By: 'HA'

Feb 01,2019

Branch: Doncaster, 4-5 Kingsway House,
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DN9

Branch: Doncaster, 4-5 Kingsway House,
Sales (as a Vendor)
Postcode: DN9

0 people found
this helpful

Hannah has been our go-between, and guided us through this process - keeping all parties informed and updated. Always available to help - Thank you...
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Comment on agent fees

very good price

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“Outstanding!...”

5 Star Review

Feb 01,2019

By: 'Chelsie and Chris'

Feb 01,2019

Branch: Braintree, 51-53 High Street
Services: Lettings (as a Tenant)
Rent PCM: £875
Would you recommend?: Yes
Postcode: Cm7

Branch: Braintree, 51-53 High Street
Lettings (as a Tenant)
Rent PCM: £875
Postcode: Cm7

0 people found
this helpful

Outstanding service very friendly people and very helpful, would defiantly recommend them to anyone who is thinking of moving! Thanks guys!!...
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Would defiantly recommend them!

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“Excellent Service...”

5 Star Review

Jan 28,2019

Conor

By: 'Mark'

Jan 28,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DY11

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Postcode: DY11

1 people found
this helpful

Conor has worked tirelessly managing my property having to liaise with my tenant, contractor and third parties. He works hard consistently keeping me updated and did a fantastic job to assist me with the re rating of my EPC and queries raised and extra work ...
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“Watch the valuation...”

2 Star Review

Jan 27,2019

By: 'Unhappy Sellers'

Jan 27,2019

Branch: Kettering, 28 Gold Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NN16

Branch: Kettering, 28 Gold Street
Sales (as a Vendor)
Postcode: NN16

2 people found
this helpful

We sold our late mothers house in Kettering (2018) and had 3 agents round to view the property. Of the 3 William H Brown gave the impression that they were keen to sell the house and had numerous people looking for this type of property. They also valued ...
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Comment on agent fees

For the service they gave too high. It was not the premium service we had been led to expect - no open house viewings as promised

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“Thank you...”

5 Star Review

Jan 25,2019

By: 'JSL'

Jan 25,2019

Branch: York, 48 Goodramgate
Services: Sales (as a Vendor)
Sold price: £255000
Would you recommend?: Yes
Postcode: Yo26

Branch: York, 48 Goodramgate
Sales (as a Vendor)
Sold price: £255000
Postcode: Yo26

0 people found
this helpful

Our house was valued and good quality photos taken and on the market within two days as we had seen a house we wanted everything was explained clearly by Rob.We had two offers within a week one of which we accepted . Amy was great ...
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Comment on agent fees

Fair

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“Great agent...”

4 Star Review

Jan 25,2019

Joanne

By: 'Dr Raja'

Jan 25,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE3

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Postcode: LE3

1 people found
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Hard, polite worker that gets something done when she says she will. Have always been impressed with the speed of reply to emails...
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N/A

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“horrible experience...”

1 Star Review

Jan 23,2019

By: 'Julie'

Jan 23,2019

Branch: Norwich, 5 Bank Plain
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NR79

Branch: Norwich, 5 Bank Plain
Sales (Prospective customer)
Postcode: NR79

1 people found
this helpful

I contacted WH BRown in 2016 to sell my mums house as unfortunately after 60 years in her house she needed full time care .Claire at sprowston branch was fully aware of my mums illness but her and the office constantly plaqued my mum with calls , we ...
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“On the ball...”

5 Star Review

Jan 23,2019

By: 'RobG'

Jan 23,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE5

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Postcode: LE5

1 people found
this helpful

Stephanie has been helpful and fast to respond to matters relating to my property. She has been a pleasure to deal with and friendly, which is very welcome when trying to run a property business....
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“Excellent Customer Service...”

5 Star Review

Jan 22,2019

By: 'Manuela'

Jan 22,2019

Branch: Welwyn Garden City, 53 Wigmores North
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: Al7

Branch: Welwyn Garden City, 53 Wigmores North
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: Al7

1 people found
this helpful

We have always dealt with Shellie and she's always been great, quick, proactive and kind! every issue solved in a couple of days....
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“Over priced...”

1 Star Review

Jan 18,2019

By: 'Mr Mrs Singer'

Jan 18,2019

Branch: Boston, 14 Wide Bargate
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PE22

Branch: Boston, 14 Wide Bargate
Sales (as a Vendor)
Postcode: PE22

1 people found
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Priced our farm at a high level and their comission a percentage of that price after a couple of weeks advise us to drop price by £25000 for quick sale as buyer's were a cash buyer after approx 4 weeks were told our cash buyer was waiting ...
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Over priced the property and overpriced fees for the amount of work they did

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“Happy Customer...”

5 Star Review

Jan 17,2019

Joanne

By: 'Carr Properties'

Jan 17,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Rent PCM: £595
Would you recommend?: Yes
Postcode: NG12

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Rent PCM: £595
Postcode: NG12

1 people found
this helpful

Jo has been looking after three rental properties for me since September 2018. During this time I have been impressed with Jo's performance; and she replies to any queries I have, either by email or telephone, very promptly. In addition, the feedback I have received from ...
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Comment on agent fees

Good

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“Very Postive...”

4 Star Review

Jan 16,2019

Sarah

By: 'Jeff'

Jan 16,2019

Branch: Spalding, 18-19 Sheep Market
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: PE13

Branch: Spalding, 18-19 Sheep Market
Lettings (as a Landlord)
Rent PCM: £550
Postcode: PE13

1 people found
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6 months ago Sarah logged and then remembered to arrange a Gas Certificate plus Boiler service together to obtain an excellent offer from the heating engineer. very impressive service....
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Comment on agent fees

Fair

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“Eventually got there...”

5 Star Review

Jan 16,2019

By: 'Settled in Suffolk'

Jan 16,2019

Branch: Grays, 1 Orsett Rd
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RM16

Branch: Grays, 1 Orsett Rd
Sales (as a Vendor)
Postcode: RM16

0 people found
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Initially felt pressure of product selling, lots of information to consider, Anthony then took over and was always available, and the go to guy when I needed updates, we had a few set backs but got there eventually, with Anthony s reassurance that all was ...
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