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William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.
 
Website not available Properties for sale
Properties for rent
May 27,2017
Minithumbdown
By:
May 27,2017
0 people found
this helpful
Worst experience ever...never again...and when we leave the property rented, they are always getting excuses to do not refund the deposit....not recommended at all....
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Was this helpful? Yes
May 26,2017
Minithumbup
Emily box
By:
May 26,2017
1 people found
this helpful
My impression was of a very courteous and efficient member of staff. My query was felt with very quickly and to my total satisfaction....
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Comment on agent fees
n/c
Was this helpful? Yes
May 25,2017
Minithumbup
By:
May 25,2017
0 people found
this helpful
Excellent service... kept me informed at all times... the lettings team found me a tenant really quickly and the whole process was hassle free.. the team are professional and really friendly.. and I highly recommend. All my calls answered without delays and as a customer am really satisfied. SANYA...
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Comment on agent fees
Fees are reasonable.. and there are no hidden fees
Was this helpful? Yes
May 25,2017
Minithumbup
kym france
By:
May 25,2017
1 people found
this helpful
I spoke to Kim about my newly rented property in Grantham to sort some of the issues out. Everyone in the office made me feel very welcome, what doesn't really happen when you're trying to report a problem. I was absolutely amazed with the high standard of service provided by Kim. She took fantastic care of me and sorted my problems out within a day (I have had the same issue in previous property and it took them two weeks). So, very well done Kim and your team! Thank you....
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Comment on agent fees
Simply amazing
Was this helpful? Yes
May 25,2017
Minithumbup
kym france
By:
May 25,2017
1 people found
this helpful
As relatively new tenants with William H Brown we have been very impressed with Kym as our property manager. She has always been polite and efficient and the repairs needed sorted out very quickly. Most importantly, communication has been excellent and we always know what is happening and when. A huge improvement on previous experiences with other agents....
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Was this helpful? Yes
May 25,2017
Minithumbup
By:
May 25,2017
0 people found
this helpful
I found WH Brown Aylsham staff to be pro active and efficient. Thanks for making the process as smooth as it could be!...
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Comment on agent fees
Average
Was this helpful? Yes
May 24,2017
Minithumbup
Emily box
By:
May 24,2017
1 people found
this helpful
I am keen to write a review for Emily Box, Property Co-ordinator at Sequence Lettings, Spalding, who has recently worked incredibly hard on my behalf in relation to one of my rental properties. A problem tenant can be a nightmare for any Landlord, as it was for me, but Emily has driven tirelessly over the last few months to achieve the positive outcome we finally earned - reducing the burden of me having to chase and sort all aspects of the tenant crisis, such as liaising with the solicitors, ot...
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Comment on agent fees
I believe they are competitive
Was this helpful? Yes
May 23,2017
Minithumbup
Emily box
By:
May 23,2017
1 people found
this helpful
Emily actioned my issue immediately. Called me back when she said she was going to. Emily was very helpful and professional....
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Was this helpful? Yes
May 22,2017
Minithumbup
Sally Hodgman
By:
May 22,2017
0 people found
this helpful
Thank you for making the house selling process as least stressful as possible. A lovely welcoming team with lots of experience which helped for the complicated sale I had!! thank you again & I would highly recommend. 5*...
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Comment on agent fees
fair
Was this helpful? Yes
May 21,2017
Minithumbup
Jon Barton
By:
May 21,2017
1 people found
this helpful
This is the second occasion Jon Barton has helped me find a mortgage within the last three years. Jon is always available to offer help, advice and reassurance if needs be. Jon has always gone above and beyond for me and chased third parties on my behalf. I will recommend Jon to all of my friends because he makes the process stress free (well from his end anyway)....
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Comment on agent fees
good
Was this helpful? Yes
May 19,2017
Minithumbup
Samantha Greenfield
By:
May 19,2017
0 people found
this helpful
After shocking legal and moral performance by WH Brown I was on the verge of taking my property elsewhere. Samantha has been an asset to the company since taking over as point of contact. All outstanding problems have been dealt with promptly, efficiently and as directed to the satisfaction of myself and the tenants. Replies are prompt and courteous and Samantha is now ahead of the game anticipating future requirements and dealing with them accordingly. I am happy to continue business with W...
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Comment on agent fees
Agents fees are about right for the industry from the landlords point of view though I could probably get a better deal with a local agent. Not sure I can say the same from the tenants point of view.
Was this helpful? Yes
May 19,2017
Minithumbup
Joanne Carr
By:
May 19,2017
0 people found
this helpful
This agent is fantastic she always responds to my email and calls and always endeavours to answer my questions. As well as she seams to be the only person in the company who can liaise with the tennent in my property....
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Was this helpful? Yes
May 18,2017
Minithumbup
By:
May 18,2017
0 people found
this helpful
Although the web link has not been easily accessible, a quick phone call has meant that any query or problem that needed to be resolved, has been dealt with quickly and efficiently. I have been kept informed with phone calls and emails whenever it has been needed and the service people sent to us on their behalf have been excellent. Dane. Freestone has been helpful and it has been good to have the personal touch to the service. If not available Dan has made sure our details are up to date so an...
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Comment on agent fees
I find the fees are in line with other agencies and I am satisfied that I have received value for money.
Was this helpful? Yes
May 17,2017
Minithumbdown
By:
May 17,2017
0 people found
this helpful
Took sale price reduction instructions from 3rd party. Did not provide updates proactively. Always had to chase. Requests for return phone calls not acted on. Feel ripped off and angry....
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Comment on agent fees
Disproportionate to actual service provided.
Was this helpful? Yes
May 16,2017
Minithumbdown
By:
May 16,2017
0 people found
this helpful
Duplicitous and expensive. Ive had a similar experience once they have your business they aren't interested. You get palmed off to a call centre where staff have no idea where Kings Lynn is let alone any idea about property issues. Apart from their management fees Ive been told by two of their Approved Contractors' that they take a percentage of the invoice as commission for passing the business to the contractor. Its fair to assume the contractor allows for that so the landlords are paying ...
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Comment on agent fees
Expensive
Was this helpful? Yes
May 15,2017
Minithumbup
Emily box
By:
May 15,2017
1 people found
this helpful
Emails are prompt and usually adequately detailed. On a couple of occasions it has been necessary to clarify matters before proceeding. Quotes for work are right at the top end of the scale, however, not quite high enough to take on the hassle factor involved in doing things yourself!...
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Comment on agent fees
Please see above.
Was this helpful? Yes
May 13,2017
Minithumbup
Joanne Carr
By:
May 13,2017
1 people found
this helpful
Really helpful and responded proactively to my problem. Negotiated with staff in other branches and used her position to seek a corporate resolution to my problem. Communicated with me by text to keep me updated. Excellent responses and communication skills....
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Was this helpful? Yes
May 13,2017
Minithumbdown
By:
May 13,2017
2 people found
this helpful
Unfortunately and seriously efficiency and positive rental support to Prospective Tenants does not match the costs that totally outweigh any professionalism. Security of Handover of keys including viewing support is abissmal and needs without doubt an extremely serious review for Tenants and Landlords alike....
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Comment on agent fees
Bad
Was this helpful? Yes
May 12,2017
Minithumbdown
By:
May 12,2017
0 people found
this helpful
Agent did not reply to Email Did not call back when they said they would. Property withdrawn from sale but William Brown continue to market house. Just a complete waste of time...
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Was this helpful? Yes
May 08,2017
Minithumbup
Emily box
By:
May 08,2017
1 people found
this helpful
Emily was very polite, helpful and always responded swiftly to queries. It was always a pleasure to speak with her on the phone....
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Was this helpful? Yes
May 04,2017
Minithumbup
Emily box
Emily box
By:
May 04,2017
1 people found
this helpful
Emily is always ' on the ball' knowing exactly what I'm talking about, when I'm sure she must be juggling plates....
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Was this helpful? Yes
Apr 27,2017
Minithumbdown
By:
Apr 27,2017
0 people found
this helpful
Liars - they had myself an my friends fill in the booking forms as well as having extensive conversations with our guarantor only to tell us that the landlord had already let the property. Especially bad business practice that they couldn't have checked in the week previously when we begun the booking forms....
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Was this helpful? Yes
Apr 26,2017
Minithumbup
Joanne Carr
Mandy Spence
By:
Apr 26,2017
1 people found
this helpful
I have bought properties from Mandy, I can say that she is straight to the point and sets the expectations, I was after a property and she made it happen amazing personality too, I also let my properties from W H Brown, recently Joanne has started working with the company; after speaking with my tenant yesterday I can honestly say my faith has been restored; she truly is another woman that gets things done; previously has so many issues with the management of my company; my advice if you have a...
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Comment on agent fees
Reasonable fees; if you have loyalty with the company they do help out.
Was this helpful? Yes
Apr 26,2017
Minithumbup
Samantha Greenfield
By:
Apr 26,2017
1 people found
this helpful
Very happy with everything Samatha has done for us, couldnt of asked her to be any better. Very good at her job....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 22,2017
Minithumbdown
Ben Tipler
By:
Apr 22,2017
0 people found
this helpful
Polite but reactive rather than proactive. I have to chase and chase, weeks go by without any action on matters that need addressing. It feels like my part time job in monitoring him doing a job that I am paying for him to do....
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Comment on agent fees
If you pay a management fee, you expect the property to actually be managed. I won't use this agency again.
Was this helpful? Yes
Apr 21,2017
Minithumbup
Jamie Leigh rigby
By:
Apr 21,2017
0 people found
this helpful
Jaime is always extremely helpful and prompt in her responses. The agent is organised with the maintenance of the property, once she has raised an issue I rarely have to get involved again with getting the issue sorted. Jaime seems to have a good way with the tenant and is always has a good email/telephone manner....
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Comment on agent fees
The fees seem fair for the service(s) provided.
Was this helpful? Yes
Apr 21,2017
Minithumbup
Joanne Carr
By:
Apr 21,2017
2 people found
this helpful
Jo took over the property I rented just as I was leaving, and has been nothing but helpful and prompt. Despite the property now being on the market with a different agency, she provides an efficient and friendly link to the previous landlord and has been a pleasure to deal with....
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Was this helpful? Yes
Apr 21,2017
Minithumbup
Kay
Scott
By:
Apr 21,2017
0 people found
this helpful
We received an exemplary level of service from William H Brown from the valuation stage right through to the completion of sale. Viewings were booked in promptly (over 55 viewings over a period of 7 days) and staff were on time to show prospective buyers around our property (the vast majority of viewings were completed by William H Brown). The communication was exceptionally good via email and in person and I would highly recommend their service to others....
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Comment on agent fees
Fees were competitive and inline with other agents
Was this helpful? Yes
Apr 20,2017
Minithumbup
Emily box
By:
Apr 20,2017
1 people found
this helpful
Overall a very good service. Prompt replies to queries and liaising with the tenants. always updated and kept informed. Would highly recommend....
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Was this helpful? Yes
Apr 19,2017
Minithumbup
Carol
Zoe
By:
Apr 19,2017
0 people found
this helpful
Purchase a property from W h Brown the chain was a bit of a nightmare but the staff worked really hard to keep it all together overall I found the staff helpful and regular updates were helpful...
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
110 23 87 51 110 47 49 17 25 85

Job vacancies

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Agent Fees

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Complaints Procedure

No procedure available.

Awards won by William H Brown

Individual Branch Awards

Beverley, HU17 8AP

Norwich, NR2 4SF

Spalding, PE11 1BG

Sudbury, CO10 6EN

Fakenham, NR21 9DY

Great Yarmouth, NR30 1HX

Holt, NR25 6HX

Lowestoft, NR32 1HB

North Walsham, NR28 9BZ

Reepham, NR10 4LD

Stalham, NR12 9AS

Norwich, NR1 16EL

Chelmsford, CM1 1HL

Halstead, CO9 2AF

Gorleston-on-Sea, NR31 6RB


Firm Widgets

My widgets

Allerton
36 Allerton Road, Liverpool L18 1LN
(0)
Attleborough
Exchange Street, Attleborough NR17 2AB
(2)
Barnsley
24 Market Hill, Barnsley S70 2QE
(5)
show all branches (121)
Beverley
5a North Bar within, Beverley HU17 8AP
(9)
Bradford
6 Fair Road, bradford BD6 1QN
(1)
Braintree
51-53 High Street, Braintree CM7 1JX
(3)
Castleford
10 Bank Street, Castleford WF10 1HZ
(1)
Dereham
3 Market place, Dereham NR19 2AW
(5)
Dewsbury
1 Market place, Dewsbury WF13 1AE
(1)
Diss
Navire House Mere Street, diss IP22 4AG
(0)
Doncaster
Unit 1 Station Road, doncaster DN7 6QD
(3)
Downham Market
2 Market Place, Downham Market PE38 9DE
(4)
Fakenham
Royal oak House 18 Oak Street, Fakenham NR21 9DY
(12)
Great Yarmouth
3 Hall Quay, Great Yarmouth NR30 1HX
(11)
Halstead
30 High Street, Halstead CO9 2AF
(9)
Harwich
280/282 High Street, Harwich CO12 3PD
(5)
Haxby
28 The Village, Haxby YO32 3HT
(1)
Hoddesdon
41 High Street, Hoddesdon EN11 8TD
(0)
Holmfirth
34 Victoria Street, Holmfirth HD9 7DE
(2)
Holt
The Old Fire Station Albert Street, Holt NR25 6HX
(6)
Holt
The Old Fire Station Albert Street, Holt NR25 6HX
(1)
Ipswich
Wolsey House, 16-18 Princes Street, IP1 1QT
(8)
Lincoln
35/36 Silver Street, Lincoln LN2 1EW
(10)
Lincoln
35-36 Silver Street, Lincoln LN2 1EW
(3)
llkley
2 The Grove, Ilkley LS29 9EG
(3)
Lowestoft
138 London Road North, Lowestoft NR32 1HB
(9)
March
34 High Street, March PE15 9JR
(2)
Newmarket
Meldreth House, Wellington Street, Newmarket CB8 0HT
(2)
Norwich
Kiosk at unit 1 Tesco store blue bore lane, Norwich NR7 8AB
(3)
Norwich
Kiosk at unit 1 Tesco store blue bore lane, Norwich NR7 8AB
(1)
Oakwood Leeds
498-500 Roundhay Road, Leeds LS8 2HU
(3)
Office 1
32 Upper Parliament Street, Nottingham NG1 2AG
(11)
Office 10
63 High Street, Grantham NG31 6NN
(1)
Office 11
141 High Street, Colchester CO1 1PG
(10)
Office 12
21 High Street, Ware SG12 9BN
(4)
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20 High Street, Brandon IP27 0AQ
(8)
Office 14
910 Market Place, Beverley HU17 8BB
(1)
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23-24 Market Hill, Sudbury CO10 6EN
(23)
Office 16
6 Fore Hill, Ely CB7 4AF
(0)
Office 18
18-19 Sheep Market, Spalding PE11 1BG
(87)
Office 2
39 Main Street, Kimberley NG16 2NG
(2)
Office 3
10-12 Grove Street, Retford DN22 6JR
(1)
Office 4
80 Bridge Street, Worksop S80 1JA
(3)
Office 5
52 Gowthorpe, Selby YO8 4ET
(4)
Office 6
38 High Street Bawtry, Doncaster DN10 6JE
(1)
Office 7
26 Market Hill, Framlingham IP13 9AN
(0)
Office 8
406 Harrogate Road Moortown, Leeds LS17 6PY
(1)
Office 9
2 Market Hill, Coggeshall CO6 1TS
(0)
office-19
27 Market Street, Wymondham NR18 0AJ
(0)
office-21
74 Kingsley Park Terrace Kingsley, Northampton NN2 7HH
(1)
office-22
20 Roman Bank, Skegness PE25 2RU
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22-23 Swan Street, Loughborough LE11 5BP
(0)
office-25
358-360 Holderness Road, Hull HU9 3DL
(4)
office-27
48 Goodramgate, York YO1 7LF
(3)
office-28
19 Earsham Street, Bungay NR35 1AE
(0)
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32 Mansfield Road, Rotherham S60 2DR
(4)
office-30
34 Market Place , Long Sutton PE12 9JF
(0)
office-31
2 Wood Street, Wakefield WF1 2ED
(7)
office-32
23 Duke Street, Chelmsford CM1 1HL
(17)
office-33
50 Hallgate, Doncaster DN1 3PE
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office-34
14 Wide Bargate, Boston PE21 6RH
(1)
office-35
67 Brook Street Raunds, Raunds NN9 6LL
(0)
office-36
6 Bull Green, Halifax HX1 5AB
(1)
office-38
17-19 West Street, Cromer NR27 9HZ
(1)
office-39
4 Main Street, Mexborough S649 DW
(0)
office-40
20 Laughton Road, Dinnington S25 2PS
(2)
office-41
110-112 New Road Side, Liverpool L18 4QB
(0)
office-42
21 Castle Street, Hertford SG14 1ER
(0)
office-43
82 Newland Avenue, Hull HU5 3AB
(1)
office-44
5 Bank Plain, Norwich NR2 4SF
(30)
office-45
10 Kingston Road, Willerby HU10 6BN
(1)
office-46
21 Market Square, Shipley BD18 3QB
(3)
office-47
52 High Street, Rushden NN10 0PJ
(1)
office-48
8 Westgate, Huddersfield HD1 1NN
(4)
office-49
27 High Street , Yeadon LS19 7PP
(0)
office-50
75 Southgate, Sleaford NG34 7TA
(4)
office-51
54 High Street, Maltby S66 8LA
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47 High Road, Broxbourne EN10 7HX
(1)
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263 Main Street, Nottingham NG6 8EZ
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16 Market Street, North Walsham NR28 9BZ
(20)
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17 High Street, Bury St Edmunds IP28 7EQ
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53 Wigmores North, Welwyn Garden City AL8 6PG
(1)
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31-33 Market Place, Swaffham PE37 7LA
(1)
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142 High Street, Gorleston-on-Sea NR31 6RB
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14 Wharf Street, Sowerby Bridge HX6 2AE
(2)
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47 Station Road, Leeds LS15 8DT
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17a Great Whyte, Ramsey PE26 1HG
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2527 Westgate, Bradford BD1 2QL
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28 Gold Street, Kettering NN16 8JE
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office-67
16 Church Street, Woodbridge IP12 1DH
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40 Westgate Street, Hunstanton PE36 5EL
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office-69
80 Queen Street Morley, Morley LS27 9BP
(1)
office-70
1 Arndale Centre Otley Road Headingley, Leeds LS6 2UE
(4)
office-71
42 The Parade Oadby, Oadby LE2 5BF
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office-72
7-9 Cowgate, Peterborough PE1 1LR
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54a High Street, Royston SG8 9AW
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office-74
161 Unthank Road, Norwich NR2 3LF
(8)
office-75
16-18 Halford Street, Leicester LE1 1JB
(7)
office-76
5 Sheep Street, Wellingborough NN8 1BL
(2)
office-77
40-42 King Street, Kings Lynn PE30 1ES
(6)
office-78
8 King Street Thorne, Doncaster DN8 5BA
(0)
office-79
42a St Christopher Road, Colchester CO4 0NA
(0)
office-80
9 High Street, Ipswich IP256AP
(10)
office-81
23 Market Place, Norwich NR1 16EL
(14)
office-83
392 Psalter Lane, Sheffield S11 8UW
(2)
office-84
61a Corporation Street, Corby NN17 1NQ
(1)
office-85
36 Broad Street, March PE15 8TH
(1)
office-87
4-6 Church Lane Pudsey, Pudsey LS28 7BD
(4)
office-88
9 Bridge Street, Northampton NN1 1NH
(3)
office-89
4 Albert Street, Harrogate HG1 1JL
(3)
Pontefract
18 Ropergate, Pontefract WF8 1LP
(1)
Reepham
4 Townsend Court, Reepham NR10 4LD
(24)
Rothwell-Kettering
2 Market place, Rothwell-Kettering NN14 6EP
(0)
Scunthorpe
16-18 Oswald Road, Scunthorpe DN15 7PT
(0)
Sheffield
Unit C1 , 6 Peak Square, Sheffield S20 7PH
(6)
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6 Chequer Street, St Albans AL1 3XZ
(1)
Stalham
52 High Street, Stalham NR12 9AS
(35)
Thetford
47 King Street, Thetford IP24 2AU
(6)
Wisbech
20 High St,, Wisbech PE13 1DE
(8)
yaxley
Unit 9 Landsdowne Road, Yaxley PE7 3JL
(0)

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