94% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No company information
Latest Reviews
1st May 2024
reviewed by 'Kevin Sanderson-Frimpong'
23rd Nov 2022
reviewed by 'Bill'
26th Nov 2020
reviewed by 'James'
9th Jul 2020
reviewed by 'Paul'
9th Mar 2020
reviewed by 'Becky'
18th Feb 2020
reviewed by 'Alex'
Opening Hours
Address
Sterling Estate Agents (Herts & London)
23 High Street
Kings Langley
Hertfordshire
WD4 8AB
01923 270666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 98% | £106,000 | £4,350,000 |
| Lettings | 100% | 99% | £850 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 4 | 0 | 104 | 2 | 68 | 2 | 2 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
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Oct 09,2014
Oct 09,2014
1
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Overall my opinion of sterling is average at best. I did not find them particularly helpful and their Sales progression team were awful. No one knew what was going on and I felt that it was me constantly requesting an update.
The good thing about ...
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What agent could do to change your mind?
As mentioned above I would not use sterling again nor would I recommend them. Michal who sold my property was excellent and I have no complaints whatsoever with him but the overall experience wasn't great.Attached Filesnbsp;
Comment on agent fees
I felt the fees paid did not warrant the service I received. The estate agents whom I bought from were excellent. They were Very friendly and informative and seemed to know exactly what was going on at all times. Sterling on the other hand almost dissapeared once the sale had been agreed. Again the only person who seemed to be making any effort was Michal. The difference between the two agents was very noticeable.
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Oct 06,2014
Oct 06,2014
1
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Always polite and the process was managed smoothly, not a hitch. A specialist closer stepped in towards the latter half to ensure the process smoothed along and all went into place...
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Jun 30,2014
Jun 30,2014
0
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In over 20 years as a landlord, by far the best service I have received, especially from Tara Lennon. On routine matters, always reliable and got things done but when we had a burst water tank as one tenant was moving out and another wanting in, ...
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May 15,2014
May 15,2014
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Michal was very efficient and always contactable. It was an easy process, and very friendly whenever we spoke. Highly recommended....
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Mar 10,2014
Mar 10,2014
0
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Sterling sold our house and we brought our new one through them to. The services was very good and had no problems getting information back or being informed on the state of the sale/purchase.
So thanks for everything that was done and nice cupcakes ...
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Feb 27,2014
Feb 27,2014
0
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I felt lack of knowledge, training and experience on the member of staff appointed for this sale. However all questions were addressed and a friendly young man that I am sure with the correct support from his management team will develop into a good sales ...
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What agent could do to change your mind?
Be the opposite from the above comments.Attached Filesnbsp;
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Feb 28, 2014
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(1)
Hi Mrs Kingshott,
Thanks for taking the time for providing a review and some really useful feedback which we can address. I am glad that the service Michal from the sales team provided you and would welcome some further conversations regarding the specific areas of increasing knowledge & training you feel would be beneficial since we are 100% committed to giving our team the best tools to out perform our competition. You may be interested to know that currently Michal is training and revising ...
Feb 24,2014
Feb 24,2014
0
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Sean was great and really straight and helpful. The floor plans on brochures are awful. dimensions are impossible to read. Sales Progression position occurs as a waste of a salary - does little other than to irritate the process, even calling to tell me we'd ...
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Feb 26, 2014
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Hi,
Thanks for taking the time and invaluable feedback regarding both the floorplans and the sales progression. Taking this feedback on we have now increased the size of both the floorplan itself and the text contained within the floorplan so I am really appreciative of your feedback. With respect to sales progression, to be honest, this only really shows its value when there is a problem in the chain and you then have a single point of command to resolve the property rather than several diff ...
Dec 16,2013
Dec 16,2013
0
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It was a pleasure to deal with Michal. From initial offer through to final completion the entire process was smooth and efficient and we were always kept fully informed. The purchase was progressed very quickly, which meant we got the keys before Christmas!...
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Dec 09,2013
Dec 09,2013
0
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The staff were friendly, helpful and very professional. They seemed to do their very best to sell our property in the very difficult market conditions....
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Nov 15,2013
Nov 15,2013
0
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We had been marketing our property with another agent for several months with very little success and many frustrations (unannounced viewings, property being left unsecured etc!). The details prepared by Stirling were so much better and within 10 days we had recieved and accepted an offer. ...
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Nov 15,2013
Nov 15,2013
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Overall pleased with the service from Sterling. Sean in particular was always very professional and open about my sale and purchase which was appreciated. My one area to recommend improvement is around communication within the team and business continuity when agents are out of the ...
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Nov 11,2013
Nov 11,2013
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I dealt with the Kings Langley branch of Sterling earlier this year and was incredibly impressed by their service. I had accepted an offer on my house within 2 weeks of it going on the market and Sterling staff were always very friendly and helpful when ...
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Feb 19, 2014
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Hi Roger,
Thanks for your comments regarding the service you received from our Kings Langley office and our sales progression department, glad the process was stress free and smooth! ...
Dec 21,2012
Dec 21,2012
1
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I contacted a few estate agents before Sterling, as they had only recently opened in kings langley. I am so glad I made the phone call. Sean came to value our flat, he was very proffesional and answered all my husbands questions. We mostly dealt ...
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Dec 14,2012
Dec 14,2012
1
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I'd been on the market for six months with another agent but had very little to show for it in terms of viewings and not a single offer. This was probably due to a over-valuation initially.
My first contact was with Sean who carried the ...
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Dec 11,2012
Dec 11,2012
0
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All members of the sales team ,Sean,Simon and Robert worked hard to ensure a rapid sale of our property and apart from a few unavoidable delays we completed quite recently.Their advice, support and quick response to questions made the whole selling experience less ...
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Dec 11,2012
Dec 11,2012
1
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We found all the staff very friendly and professional. Our main contacts were Sean and Rob. They were very proactive and kept us well informed on our viewings, nothing was ever too much trouble. We are pleased that we used Sterlings and felt very satisfied ...
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Dec 08,2012
Dec 08,2012
1
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Sean was excellent to deal with. We were looking for a property to buy and although we didn't buy through Sterling in the end, quite honestly I wish they had the property for us. We ended being messed about so many times buy different agents, ...
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Dec 07,2012
Dec 07,2012
1
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I found Sean and all the team in Kings Langley very professional and helpful. In comparison to the other local agents in the village Sterling are proactive. I had many calls telling me about new properties, found Sterling are always willing to help.
If every ...
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Dec 07,2012
Dec 07,2012
1
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As a property investor I have a lot of dealings with different agents and I can say that top of the list are Sean and Simon from Sterling. They don't just show me poperties I ask to look at, they show me properties with potential ...
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Dec 06,2012
Dec 06,2012
1
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I have just moved into a property, purchased through Sterling in King's Langley. Throughout the process has been smooth, and as stress-free as moving house can ever be. Throughout the purchase Simon and Sean were always on hand to answer questions, provide advice, and arrange ...
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Dec 05,2012
Dec 05,2012
1
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Our first contact was with Sean who did the valuation, he was extremely professional , very polite and helpful and kept to his times . Robert and Simon were the main agents and we found them extremely helpful with prompt feedback after viewing. With both my wife ...
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Oct 23,2012
Oct 23,2012
4
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The agents were very friendly, prompt and sincere throughout the process of selling. They did a lot more than what would be expected of estate agents despite charging a lower rate for the fees. It was reassuring to know that they would do everything to ...
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Nov 06, 2012
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Thanks for the kind words. It is important that while being competitive with our fees that we still deliver a first class service from start to finish and Rob from the Kings Langley office performed with experience and class which no doubt made the experience as sommth as possible. ...
Jul 26,2012
Jul 26,2012
1
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Sean moved quickly to help us secure the property we wanted, having had an offer sitting on another property for some time, with nothing happening, we had a very clear picture of what we wanted.....which made life tough, but Sterlings were constantly keeping us ...
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Aug 09, 2012
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Thanks for the review, Sean is quickly proving why we are the number one choice in the village of Kings Langley and has a strong team to back him up! With year two in full flow now we are really excited for the prospects! ...
Jul 24,2012
Jul 24,2012
0
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I viewed a number of properties before finding a house I really liked. I felt the agent Sean Lewis understood what I was looking for and didn't waste my time....
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Aug 09, 2012
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Thanks for the feedback,. So often agents never listen to what a buyer wants and ends up wasting their time recommending totally unsuitable properties, we always work on the basis of quality of viewings rather than quantity hence a better viewing to offer ratio because we get it right first time! ...
Jul 24,2012
Jul 24,2012
1
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Our first contact was with Sean who did the valuation, he was extremly proffesional , very polite and helpful . Once our property was on the market we also had contact with Robert and Simon as well as Sean and we could not have found three nicer ...
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Aug 09, 2012
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Thanks for the feedback John, they are a great team in Kings Langley and they deserve the excellent reputation they have made for themselves! ...
Jul 20,2012
Jul 20,2012
1
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Sterling in Kings Langley are a very proactive team that worked as hard as possible to sell our property. They are extremely professional and always kept us up to date with the progress of the viewings, feedback & offers.
We would use them again for future ...
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Jul 17,2012
Jul 17,2012
2
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Purchase : 55A Beechfield. Property was a re market form another agent. Sensibly priced. Sean negoiated well and the purchase price agreed within hours of second viewing. thereafter purchase proceeded without any dramas.
Sale : 10 Regent Close. Much the same as purchase. Punctual and reliable. Good description ...
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Jul 16,2012
Jul 16,2012
2
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We had already been on with another local agent and were not kept informed. When we went with sterling estate agents, Sean assured us he would keep us informed or at least touch base with us even if there was no viewings. He did exactly ...
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Jul 15,2012
Jul 15,2012
2
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This agency gave us good advice on the level at which we shuld set the sale price on my late mother's house which resulted in the quick sale we required. Their service was helpful and friendly throughout. We would certainly use them again if required....
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Jul 12,2012
Jul 12,2012
5
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We have been very impressed with the service we received from Sterling Estate Agents in Kings Langley. Our property was deceptitely large and therefore we felt strongly that we needed floorplans as well as photos - Sterling included the floorplans as part of there fee ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Estate Agent in Kings Langley 
