Shipways - Great Barr, Birmingham, B42

2.8/5 rating 18 reviews
  • 82% valuation accuracy
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    Will
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    Chris Dunne
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    Dave Dickson
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    Jack
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    Tom
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    Nicola
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    Manni
Shipways Estate Agents in Great Barr are a well-established estate agency team, able to help you to buy, sell, let or rent your property. We sell and let properties in all surrounding areas including Great Barr, Pheasey, Park Farm, Whitecrest, Kingstanding, Handsworth, Handsworth Wood, Perry Barr, West Bromwich and Erdington. Based in a prominent position on the Walsall Road in Great Barr, close to Scott Arms Shopping Centre, we pride ourselves on our local knowledge and experience, teamed with Read full description... a national estate agency network of over 300 offices. Our Sales Team are here to help you, with FREE MARKET APPRAISALS to help get you moving - ASK about our successful OPEN HOUSE EVENTS or if purchasing a property we can Help to Find your perfect home! Local schools include Perry Beeches School, Barr Beacon, Pheasey Park Farm Junior & Infant, Calshot, Glenmead Junior and the Q3 Academy. Here to help you also, is our in-house Mortgage Consultant, Ashley Davis, offering services in home conveyancing, surveys, energy performance certificates (EPC), First Time Buyers and Remortgages. With our Letting's Department ready and willing to Let your property whether it's Fully Managed or a Tenant Find only service you require, Letting's Manager Jack Henderson or Letting's Negotiator Will Martin are here and ready to help. Or if you're looking for a property To Let just call 0121 357 6245 where the team will match you with your perfect property!
Shipways

905 Walsall Road Great Barr, Birmingham
West Midlands
B42 1TN

0121 358 2281
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Sep 19,2017
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By: 'Ken'
Sep 19,2017
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We rented a house from Shipways for a short term, as we were moving to the area and needed to look for a house to buy. Throughout the process they have been uncommunicative, ignoring calls, not passing on information. It was a relief to move on to our new house (not bought through Shipways). Now we have moved we are finding it impossible to get our security deposit back. They have again ignored calls, brushed us off and finally gave us the number of the company holding the deposit. Now that comp...
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Comment on agent fees
I have no complaint with the fees apart from the fact that we cannot get our deposit back when we left the house in the condition we found it.
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Aug 22,2017
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Manni
By: 'Vendor'
Aug 22,2017
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Manni was great, I came into branch asking for a valuation, she was polite and friendly, and not pushy like other agents I have been too, she then came and did the valuation for me, I did have other 2 agents out, she did not mention or slag of other agents like Connells and Paul Carr did, as a nervous seller I was unsure with who to sell my property with Manni was great with her knowledge and put me right at ease, listened to how I wanted to sell my property, and told me the process of whom wou...
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Higher than other agents but well worth it!!!!
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Aug 20,2017
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By: 'Alam'
Aug 20,2017
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Gail is one of the worst sales people I have ever come across. She doesn't reply to emails and her telephone manner is atrocious. I don't know how she still has a job there. If you want use the services of shipways then you should strictly deal with the manager Ben. I sold my house through Shipways and that Gail has put me off them completely....
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Aug 04,2017
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Manni
By: 'Highly Recommend'
Aug 04,2017
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Really pleased with my lovely home Manni was amazing, and made the buying process less stressful, and Manni really helped me right through completion and was there to guide me through the next process, as a lot of agent don't have time, cant thank her enough!!! Would highly recommend her!!...
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Excellent!!
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Jul 26,2017
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Manni
By: 'July 2017'
Jul 26,2017
1 people found
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Would never ever use Shipways as long as manni is working with the company . Her rude comments and lack of knowledge In her job is laughable . Getting house prices wrong by £10,000, and referring to you as mate is highly annoying. Once your offer has been accepted it's all above her , apparently protocol forms aren't important & it's not about the money because they'll just sell the house to someone else . There are some good people at Shipways but manni let's the side down...
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Apr 21,2017
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By: 'Anonymous'
Apr 21,2017
1 people found
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KEEP AWAY FROM THIS PLACE!!!! These guys are only happy when they are taking money from you!! I feel for anyone who rents a property from these guys. Absolutely appalling! Be warned they are terrible liars too!!!...
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Bad
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Apr 12,2017
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Manni
By: 'Elaine S'
Apr 12,2017
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What excellent service, so much better than expected, I mean Manni was honest bubbly and did exactly what's she said she would I would like to thank her for her honesty and guidance, which does not exist in estate agency these days, can not recommend her enough thank you so much for your help...
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Excellent
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Mar 10,2017
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By: 'Anonymous'
Mar 10,2017
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Pathetic, terrible service, zero professionalism, cancelled all futre viewings with lettings dept Does not inform customers and cancel viewings, unacceptable...
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Dec 18,2016
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Jack
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Will
By: 'Mrs Hill'
Dec 18,2016
1 people found
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Can't recommend Shipways enough! My tenants found a new property through them and Shipways got my number to help me get a new tenant ready for when mine move into their new home... Not only did the man I spoke with, Jack quickly organise taking my property onto the market quickly and efficiently but got me a new tenant lined up the very same day at £60 a month higher than I was already getting! This means I have no gap leaving the property empty between tenancies but shipways even managed...
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Comment on agent fees
Let within 24 Hours at £60 a month more than my expected rental income... it hardly matters what the fee was... you get what you pay for and the fee was well worth it.
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Dec 15,2016
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Chris Dunne
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By: 'Raj King singh'
Dec 15,2016
3 people found
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We could not recommend Shipways in Great Barr any higher!! We switched to Shipways after being on with another 'cheaper' agent. We had 3 different sales Fall through with the other agent. We decided to switch to Shipways who advised us that the asking price was actually too low!! Chris was great and had lots of evidence to show us why. We had over 30 viewers in an open house event where Manni & Rachel were brilliant at showing the viewers around. Gail dealt with all of our advertising & ...
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Comment on agent fees
Worth every penny!!! My other agent was cheaper, but they would have lost me £10k!!!
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Dec 15,2016
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By: 'William harrison'
Dec 15,2016
1 people found
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Finding a tenant for my property was proving difficult until I let Shipways market my property. I now have a good tenant and I'm a very happy Landlord....
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Worth the price
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Dec 14,2016
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By: 'Mr Davis'
Dec 14,2016
1 people found
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Jack at Shipways Great Barr made the process of letting my house very quick and easy. We now have great tenants just 2 weeks from start to the tenants moving in! Excellent service would defiantly recommend....
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Comment on agent fees
Fees aren't "cheap", but when the service and speed is so good you can understand why.
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Nov 15,2016
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By: 'Livid'
Nov 15,2016
7 people found
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Where do I start... Viewed the property and was told it was ready to go, couldn't delay moving in as the landlord needed someone in ASAP. Referencing went through ok (fees are outrageous) but I had to repeatedly chase Shipways to find out the result. They will delay you actually coming in and signing the contract until the day you are scheduled to move in. Unfortunately for us, *they failed to let the landlord know we would be moving in on a Monday until the Friday before, at which point ...
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Comment on agent fees
Fees are extortionate: ƒâ€š‚£416 admin fees (for 2 people) plus ƒâ€š‚£55 inventory fee, plus deposit (usually one month or a month-and-a-half's rent) plus first month's rent upfront. BAD
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Sep 22,2016
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By: 'Lavina'
Sep 22,2016
5 people found
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If I could give 0 stars I would. They are probably one of the worst letting agents I have come across. I am a landlord and this firm is so bad i dread to think how they treat tenants. Avoid avoid avoid....
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May 09,2016
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Jack
By: 'Alabi'
May 09,2016
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Fantastic letting service- not the cheapest but let my property within 4 hours. Can't fault how quick and simple Jack made the process. Thank you...
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Not the cheapest but when my property was taken on, let within 3 hours to fantastic tenants and them move in within 2 weeks. Who can complain?
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May 19,2015
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By: 'Patel'
May 19,2015
5 people found
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This was by far the worst experience that I had...I was interested in a house and they advised I go in with a lesser offer then the asking which I did the first few were declined..I increased my offer and never heard anything from them for over a week and finally got a answer that the house had been sold and that the vendor had chosen to go with the other buyer...After contacting the vendor personally she explained that they persuaded her to accept the offer of the other party as they were in ho...
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Sep 17,2014
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By: 'Mitch'
Sep 17,2014
3 people found
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Terrible service, have been accused of being a bad person and then they accused the seller of being a bad person. I was told this to my face amongst other comments. They refused to provide EPC Certs. Branch manager quit his job because it was that bad there, he just got up a left one day. Avoid at all costs. They demand dates that are not true, when you speak to the solicitor's they say they have never heard from anyone about exchange dates. They are difficult to get hold of and return calls. On...
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Apr 10,2013
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By: 'Lisa Underwood'
Apr 10,2013
8 people found
this helpful
This estate agent has tried to force us to use there in-house mortgage and conveyancing services by telling us the vendor will only sell to us if we do. We found this to be false and have been in touch with the vendor and she says it is total lies. This would have cost us £350 to use their services but we already had our mortgage arranged for free. After we told them we found out they lied to us they telephoned the vendor and told them we were not is a finance situate to proceed. Fortu...
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What agent could do to change your mind?
be honest. and not try to make commission from us.
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Areas covered
  • B42
  • WS5
  • B20
  • B43
  • B44
  • B21
  • B23
  • B70
  • B71
  • WS1
  • WS2
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
82% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £150,000
  • Max: £225,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TPOS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 2 0 3 2 1 1 4 0 1
Will - upload your photo Will
3 reviews

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Chris Dunne - upload your photo Chris Dunne
 1 reviews

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Dave Dickson - upload your photo Dave Dickson
 1 reviews

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Jack - upload your photo Jack
5 reviews

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Tom - upload your photo Tom
0 reviews

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Nicola - upload your photo Nicola
0 reviews

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Manni - upload your photo Manni
4 reviews

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Last updated at 10:05 AM 15/12/2016 by Dave Dickson

Complaints Procedure

Please contact the branch initially and your complaint will be acknowledged within 48. greatbarr@shipways.co.uk
Last updated at 10:05 AM 15/12/2016 by Dave Dickson

Awards won by Shipways, Birmingham B42 1TN

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Opening hours


  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
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