Shipways
Great Barr, Birmingham, B42
2.8/5, 22 reviews
41% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
62% lettings fee satisfaction

“Selling my property...”

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Sep 03,2018
Minithumbup
By: 'Jackie Sturmey'
Sep 03,2018
0 people found
this helpful
From the first time I contacted Shipways with a view to selling my property to the day of completion date of my sale every single staff member who dealt with me put me at ease all my fears of the prospect of moving were dealt with in a very professional way . I would like to thank manager Ben for his kindness ,Manni Jamie and Francesca for all their kind actions and understanding.On the experience that I received I would definitely recommend Shipways Great Barr as an A 1 estate agent
Comment on agent fees
The agent fees reflected the enormous amount work they did for my sale worth every penny
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Opening Hours
Address

Shipways
905 Walsall Road
Great Barr,Birmingham
West Midlands
B42 1TN
0121 358 2281

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £150,000 £225,000
Lettings 100% 62% £695 £695
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 2 1 5 3 1 1 4 0 1
Areas covered
  • B42
  • WS5
  • B20
  • B43
  • B44
  • B21
  • B23
  • B70
  • B71
  • WS1
  • WS2
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS TDS SAGEagent
Latest Properties

No Properties

“Selling my property...”

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Sep 03,2018
Minithumbup
By: 'Jackie Sturmey'
Sep 03,2018
0 people found
this helpful
From the first time I contacted Shipways with a view to selling my property to the day of completion date of my sale every single staff member who dealt with me put me at ease all my fears of the prospect of moving were dealt ...
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Comment on agent fees
The agent fees reflected the enormous amount work they did for my sale worth every penny
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“Terrible...”

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Aug 13,2018
Minithumbdown
By: 'dom'
Aug 13,2018
1 people found
this helpful
Jack was my contact, but a terrible agent. Ignoring calls, not passing information to the landlord, or FROM the landlord. But it is not just Jack who's terrible there, my whole experience with Shipways was terrible, will try to avoid them. They had one property ...
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Comment on agent fees
£400 for making a piece of paper...
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“Friendly...”

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Apr 22,2018
Minithumbup
By: 'Angela'
Apr 22,2018
2 people found
this helpful
Edgar gave me great customer service from the start of my search for a property. He listened to what I said and gave me 100% reliability each time a property came up for me to view. I am now happy in my rental property with a ...
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Comment on agent fees
Good
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“Bad Property Agents - Shipways...”

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Mar 27,2018
Minithumbdown
By: 'Ahmad'
Mar 27,2018
0 people found
this helpful
Jack is one of the worst sales people I have ever come across . We rented a house from Shipways . I never recommend any one to deal with shipways (Jack) . they have been uncommunicative, ignoring calls, not passing on information. it impossible to get our security ...
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“We rented a house from Shipways for a short term, ......”

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Sep 19,2017
Minithumbdown
By: 'Ken'
Sep 19,2017
1 people found
this helpful
We rented a house from Shipways for a short term, as we were moving to the area and needed to look for a house to buy. Throughout the process they have been uncommunicative, ignoring calls, not passing on information. It was a relief to move ...
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Comment on agent fees
I have no complaint with the fees apart from the fact that we cannot get our deposit back when we left the house in the condition we found it.
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“Manni was great, I came into branch asking for a ......”

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Aug 22,2017
Minithumbdown
By: 'Vendor'
Aug 22,2017
1 people found
this helpful
Manni was great, I came into branch asking for a valuation, she was polite and friendly, and not pushy like other agents I have been too, she then came and did the valuation for me, I did have other 2 agents out, she did not mention ...
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Comment on agent fees
Higher than other agents but well worth it!!!!
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“Gail is one of the worst sales people I have ......”

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Aug 20,2017
Minithumbdown
By: 'Alam'
Aug 20,2017
2 people found
this helpful
Gail is one of the worst sales people I have ever come across. She doesn't reply to emails and her telephone manner is atrocious. I don't know how she still has a job there. If you want use the services of shipways then you should ...
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“Really pleased with my lovely home Manni was amazing, and ......”

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Aug 04,2017
Minithumbup
By: 'Highly Recommend'
Aug 04,2017
0 people found
this helpful
Really pleased with my lovely home Manni was amazing, and made the buying process less stressful, and Manni really helped me right through completion and was there to guide me through the next process, as a lot of agent don't have time, cant thank her ...
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Comment on agent fees
Excellent!!
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“Would never ever use Shipways as long as manni is ......”

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Jul 26,2017
Minithumbdown
By: 'July 2017'
Jul 26,2017
3 people found
this helpful
Would never ever use Shipways as long as manni is working with the company . Her rude comments and lack of knowledge In her job is laughable . Getting house prices wrong by £10,000, and referring to you as mate is highly annoying. Once your offer has been ...
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“KEEP AWAY FROM THIS PLACE!!!!These guys are only happy ......”

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Apr 21,2017
Minithumbdown
By: 'Anonymous'
Apr 21,2017
2 people found
this helpful
KEEP AWAY FROM THIS PLACE!!!! These guys are only happy when they are taking money from you!! I feel for anyone who rents a property from these guys. Absolutely appalling! Be warned they are terrible liars too!!!...
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Comment on agent fees
Bad
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“What excellent service, so much better than expected, I mean ......”

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Apr 12,2017
Minithumbup
By: 'Elaine S'
Apr 12,2017
0 people found
this helpful
What excellent service, so much better than expected, I mean Manni was honest bubbly and did exactly what's she said she would I would like to thank her for her honesty and guidance, which does not exist in estate agency these days, can not recommend ...
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Comment on agent fees
Excellent
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“Pathetic, terrible service, zero professionalism, cancelled all futre viewings with ......”

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Mar 10,2017
Minithumbdown
By: 'Anonymous'
Mar 10,2017
0 people found
this helpful
Pathetic, terrible service, zero professionalism, cancelled all futre viewings with lettings dept Does not inform customers and cancel viewings, unacceptable...
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“Can't recommend Shipways enough!My tenants found a new property ......”

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Dec 18,2016
Minithumbup
By: 'Mrs Hill'
Dec 18,2016
1 people found
this helpful
Can't recommend Shipways enough! My tenants found a new property through them and Shipways got my number to help me get a new tenant ready for when mine move into their new home... Not only did the man I spoke with, Jack quickly organise taking ...
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Comment on agent fees
Let within 24 Hours at £60 a month more than my expected rental income... it hardly matters what the fee was... you get what you pay for and the fee was well worth it.
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“We could not recommend Shipways in Great Barr any higher!! ......”

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Dec 15,2016
Minithumbup
By: 'Raj King singh'
Dec 15,2016
3 people found
this helpful
We could not recommend Shipways in Great Barr any higher!! We switched to Shipways after being on with another 'cheaper' agent. We had 3 different sales Fall through with the other agent. We decided to switch to Shipways who advised us that the asking price was ...
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Comment on agent fees
Worth every penny!!! My other agent was cheaper, but they would have lost me £10k!!!
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“Finding a tenant for my property was proving difficult until ......”

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Dec 15,2016
Minithumbup
By: 'William harrison'
Dec 15,2016
1 people found
this helpful
Finding a tenant for my property was proving difficult until I let Shipways market my property. I now have a good tenant and I'm a very happy Landlord....
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Comment on agent fees
Worth the price
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“Jack at Shipways Great Barr made the process of letting ......”

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Dec 14,2016
Minithumbup
By: 'Mr Davis'
Dec 14,2016
1 people found
this helpful
Jack at Shipways Great Barr made the process of letting my house very quick and easy. We now have great tenants just 2 weeks from start to the tenants moving in! Excellent service would defiantly recommend....
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Comment on agent fees
Fees aren't "cheap", but when the service and speed is so good you can understand why.
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“Where do I start...Viewed the property and was told ......”

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Nov 15,2016
Minithumbdown
By: 'Livid'
Nov 15,2016
7 people found
this helpful
Where do I start... Viewed the property and was told it was ready to go, couldn't delay moving in as the landlord needed someone in ASAP. Referencing went through ok (fees are outrageous) but I had to repeatedly chase Shipways to find out the result. ...
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Comment on agent fees
Fees are extortionate: ƒâ€š‚£416 admin fees (for 2 people) plus ƒâ€š‚£55 inventory fee, plus deposit (usually one month or a month-and-a-half's rent) plus first month's rent upfront. BAD
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“If I could give 0 stars I would. They are probably ......”

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Sep 22,2016
Minithumbdown
By: 'Lavina'
Sep 22,2016
7 people found
this helpful
If I could give 0 stars I would. They are probably one of the worst letting agents I have come across. I am a landlord and this firm is so bad i dread to think how they treat tenants. Avoid avoid avoid....
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“Fantastic letting service- not the cheapest but let my property ......”

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May 09,2016
Minithumbup
By: 'Alabi'
May 09,2016
0 people found
this helpful
Fantastic letting service- not the cheapest but let my property within 4 hours. Can't fault how quick and simple Jack made the process. Thank you...
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Comment on agent fees
Not the cheapest but when my property was taken on, let within 3 hours to fantastic tenants and them move in within 2 weeks. Who can complain?
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“This was by far the worst experience that I had.........”

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May 19,2015
Minithumbdown
By: 'Patel'
May 19,2015
5 people found
this helpful
This was by far the worst experience that I had...I was interested in a house and they advised I go in with a lesser offer then the asking which I did the first few were declined..I increased my offer and never heard anything ...
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“Terrible service, have been accused of being a bad person ......”

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Sep 17,2014
Minithumbdown
By: 'Mitch'
Sep 17,2014
3 people found
this helpful
Terrible service, have been accused of being a bad person and then they accused the seller of being a bad person. I was told this to my face amongst other comments. They refused to provide EPC Certs. Branch manager quit his job because it was ...
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“This estate agent has tried to force us to use ......”

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Apr 10,2013
Minithumbdown
By: 'Lisa Underwood'
Apr 10,2013
8 people found
this helpful
This estate agent has tried to force us to use there in-house mortgage and conveyancing services by telling us the vendor will only sell to us if we do. We found this to be false and have been in touch with the vendor and she ...
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What agent could do to change your mind?
be honest. and not try to make commission from us.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact the branch initially and your complaint will be acknowledged within 48. greatbarr@shipways.co.uk
Last updated at 10:05 AM 15/12/2016 by Dave Dickson

Awards won by Shipways, Birmingham B42 1TN


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