98% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
82% lettings fee satisfaction
No company information
Latest Reviews
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22nd Nov 2024
reviewed by 'Alex Bird'
18th Nov 2024
reviewed by 'Fiona'
18th Nov 2024
reviewed by 'Tom and Helen'
15th Nov 2024
reviewed by 'Ryan Coburn'
2nd Nov 2024
reviewed by 'Joyce'
20th Oct 2024
reviewed by 'Keith'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 96% | £34,000 | £342,000 |
| Lettings | 100% | 82% | £350 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 3 | 5 | 3 | 46 | 3 | 3 | 0 | 1 | 0 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 22,2024
Nov 22,2024
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Ross was brilliant, really quick to answer any queries and questions. Very experienced in handling sales and customers. Really felt in good hands with Ross handling my sale. It was seamless and so straightforward.
Thanks again Ross...
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Nov 18,2024
Nov 18,2024
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Very courteous service, found me a buyer very quickly.
Were the most helpful when a small glitch occurred and were able to proceed matters smoothly again.
I would recommend this agency....
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Nov 20, 2024
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Hi Fiona, thanks very much for recommending us! All the best for the future! ...
Nov 18,2024
Nov 18,2024
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Ross is the most genuine and helpful agent we have ever used. Without his guidance, experience and knowledge, we would most certainly have lost our sale. He exceeded our expectations and can’t thank him enough.
Emma was there from start to finish, providing us ...
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Nov 20, 2024
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Hi Tom and Helen, thank you both very much for your kind words. We appreciate this very much!
Thanks again,
Ross ...
Nov 15,2024
Nov 15,2024
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First time using Pennylane, would highly recommend. Emma was our estate agent & she couldn't have been more helpful along the way, always kept us updated even when she was unwell or on annual leave. Nothing was ever a bother....
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Nov 20, 2024
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Thank you for the review Ryan! ...
Nov 02,2024
Nov 02,2024
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Ross & Emma are both professional yet easy to deal with agents. They got my flat on the market quickly and with no fuss.
Despite the first sale falling through, (the buyer dropped out) they got it back on the market almost immediately, and then achieved ...
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Nov 20, 2024
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Thanks for the review Joyce! I hope you are settling in to your new home in Paisley :) Take care! ...
Oct 20,2024
Oct 20,2024
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From the first meeting with Ross to finialising the sale, both Emma and Ross were great to deal with. Both with dealing with questions and updates on the viewing process....
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Nov 20, 2024
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Thanks Keith! We appreciate you taking the time to leave a review for us! ...
Oct 10,2024
Oct 10,2024
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As Charlotte's fiancé, I've only witnessed the behaviour of Ian and Penny Lane Homes from the outside, but what I've seen has been deeply concerning. Charlotte has rented a property through this agency for nearly two years, always paying rent on time and taking ...
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Oct 09,2024
Oct 09,2024
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Great Service from Ross and Emma.
Got my mums house sold so quick the price was more than expected .
Great communication .
Would recommend ....
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Nov 20, 2024
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Thanks for the kind words! ...
Oct 08,2024
Oct 08,2024
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From the first phone call to the handing over of the keys Ross & Emma were brilliant!
They took all the stress out of selling our property.
I would highly recommend anyone thinking of selling to use Pennylane....
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Nov 20, 2024
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Thank you for the review Gemma! We appreciate this a lot! Thanks again! ...
Oct 01,2024
Oct 01,2024
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Excellent service better than I've had elsewhere for the same property and in other areas. The staff are responsive to enquiries and if the tenant leaves quickly identify a new replacement. I switched when my previous agency failed to let the flat, Penny Lanes quickly ...
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Sep 26,2024
Sep 26,2024
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From our first meeting with Ross we knew that we had made the right choice for our house sale. Ross & Emma have kept us informed and reassured throughout the process. They have been invaluable and our house sale was done in a week. Highly highly ...
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Sep 11,2024
Sep 11,2024
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We’ve had just the best help from Ian, Kayleigh and Callum. Responsive and professional through the myriad of needs that arise. Penny Lane compares very favourably to previous letting agencies we have used before! Thank you Team PL....
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Sep 11,2024
Sep 11,2024
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I hope you are well.
I just wanted to send a quick message to say how impressed I was with the service from your agency. I would have no hesitation in encouraging anyone to use your services. It's the best experience I have had buying ...
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Sep 09,2024
Sep 09,2024
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We were made to feel cared for and valued from the first meeting. There was a personal touch throughout. The process was smooth and good value for money....
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Aug 21,2024
Aug 21,2024
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I turned to Penny Lane in desperation.
I had already wasted three months with another estate agent (well-known and long standing) and had experienced three failed, last-minute sales (which could have been avoided). That experience was traumatic for multiple reasons and I became completely disillusioned ...
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Aug 14,2024
Aug 14,2024
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Great service from Penny Lane Homes. From the initial contact with Ross/Emma and the quick sale of my son's flat, we were kept informed at every stage. I'm happy to recommend....
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Aug 12,2024
Aug 12,2024
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Penny Lane are brilliant again. On a previous sale we used Penny Lane and when our circumstances change we found them extremely helpful. They gave a fair valuation, and were thrilled for us when the property sale exceeded expectations. Through their network of advertising we ...
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Aug 12,2024
Aug 12,2024
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Penny Lane organised a remortgage for me about 20 years ago, couldn't fault them then. More recently sold my house quickly, easily and very professionally. Can't fault them now. Deserve the 5 stars and more. Ross and Emma were amazing, photographer was brilliant, really took time and ...
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Aug 12,2024
Aug 12,2024
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Brilliant service and help again. Due to a change in circumstances we put our home on the Market. We had used Penny Lane before and had great service. This time was no exception. They arranged the home report and advised on the valuation. Through their ...
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Aug 12,2024
Aug 12,2024
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Quick response to market the house. Good customer service, always able to respond to queries. Kept me updated of the progress....
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Aug 05,2024
Aug 05,2024
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Why we would choose Pennylane again. From the initial phone call to follow-up interview and final sale, Pennylane staff were friendly, straightforward and efficient. They were genuinely interested in getting the best outcome for us. Ross and Emma played very strong hands in helping us ...
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Jul 16,2024
Jul 16,2024
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If you are a landlord my recommendation is not to use them. I found their communications practice severly lacking. Their willingness to help non existent. The accounts manager I had to deal with could be hostile to the point of belligerence....
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May 08,2024
May 08,2024
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Don't deal with this branch it's appalling in every imaginable way. I believe the Renfrew branch are very good so please it you want to use penny lane go to them or johnstone....
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Feb 12,2024
Feb 12,2024
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Both Emma and Ross were extremely professional and friendly.
Had my property on the market and sold within a week.
I couldn't fault the service and would highly recommend....
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Jan 15,2024
Jan 15,2024
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Pennylane homes provided a very reasonable quote to sell our house and also offered us the option to pay on settlement for no additional charge which was most welcomed. Jack Joss introduced himself and the initial marketing process was very smooth. It became apparent however ...
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Jan 09,2024
Jan 09,2024
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I can't recommend enough! Total professionals!
On another level compared to past property managers I've used. Went above and beyond....
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Dec 18,2023
Dec 18,2023
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Overall, we had a very good experience with the Renfrew-based team. They demonstrated strong local knowledge, understood market conditions, were very responsive and ultimately got the job done, whilst achieving our target price. Can't ask for much more and thanks to Ross and Emma.
(Suggestion; ...
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Nov 21,2023
Nov 21,2023
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Excellent advertising of my property and very quick sale . Great customers service . Very professional , helpful and approachable staff . Would definitely recommend ....
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Nov 01,2023
Nov 01,2023
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Very happy with the service I received from Ross and Emma in the Renfrew office. Came across as far more professional and interested in selling our flat than other local estate agents for the same price so we choose them. Flat sold for over the ...
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Oct 18,2023
Oct 18,2023
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Second time using pennylane to sell our home and they were fantastic. Couldn't fault them. Everything was done so quickly and efficiently. Such good communication with all staff. And we got a great price for our home....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please email branch for complaints procedure or see our website.
Last updated at 1:58 PM 17/10/2018 by Penny Canning
Best Estate Agent in Renfrew 
