Penny Lane Homes
4.7/5, 94 reviews
91% recommended
95% sales valuation accuracy
95% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction



Property Features

No company information

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 95% £34,000 £186,000
Lettings 100% 89% £350 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 0 9 4 52 2 7 0 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA TPOS Sales TPOS Lettings TPOS SAL TDS

“First Class, First Rate service!...”

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Apr 26,2021
Minithumbup
Calum
Kayleigh
By: 'DAVID T. YOUNG'
Apr 26,2021
0 people found
this helpful
I had no clue where to start when selling as it was my first time. Pennylane Homes came highly recommended to me by a close friend and I was not disappointed. From the very start the service received was courteous, friendly, professional and efficient. Calum ...
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“I was a tenant with Penny Lane Homes in Shawlands's 1 ......”

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Mar 11,2021
Minithumbdown
By: 'M'
Mar 11,2021
1 people found
this helpful
I was a tenant with Penny Lane Homes in Shawlands's 1 bedroom property back in year 2011-2013 and when I left that property in June 2013 they start making excuses and finally refused to give me back my deposit of £400. I had left the property in a ...
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Comment on agent fees
very Bad
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“Penny Lane Homes have been fantastic with the......”

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Feb 18,2021
Minithumbup
Kayleigh
Calum
By: 'Daria'
Feb 18,2021
0 people found
this helpful
Penny Lane Homes have been fantastic with the sale of my property. Within two weeks I already had an offer! I would like to take Mark and Calum for their support from the very start in marketing my home. As well, I would like to ...
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“Mr Wayne is very professional and reliable. ......”

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Feb 13,2021
Minithumbup
Wayne
By: 'Lior'
Feb 13,2021
1 people found
this helpful
Mr Wayne is very professional and reliable. best service had ever been in paisley and in Inverclyde. Perfect for buy to let properties. Very reliable...
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“From start to finish the setting up and selli......”

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Feb 10,2021
Minithumbup
Claire
Helen
By: 'Jim'
Feb 10,2021
2 people found
this helpful
From start to finish the setting up and selling g process was effortless. The team kept in touch throughout the whole experience....
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“Great service from start to finish by Calum and the ......”

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Feb 09,2021
Minithumbup
Calum
By: 'Steven'
Feb 09,2021
0 people found
this helpful
Great service from start to finish by Calum and the team. From the beginning PL were clear with costing structures and helped us achieve a sale in just under two weeks from first instruction. From home survey to photos to the use of their 3d ...
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“Impressive...”

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Nov 17,2020
Minithumbup
Wayne
By: 'Declan'
Nov 17,2020
0 people found
this helpful
Have been using PLH for almost 2 years to look after a couple of rentals. Wayne Burrows has been looking after the account since the start and has been fantastic. Any issues the flat's have had he has handled with complete profesionalism and always kept me ...
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“Fantastic service start to finishI found Cla......”

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Nov 07,2020
Minithumbup
Claire
Helen
By: 'Kenneth'
Nov 07,2020
2 people found
this helpful
Fantastic service start to finish I found Claire and Helen to be very Professional and efficient In gaining the best price for my property Highly recommend...
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“Helen & her team made everything so easy and ......”

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Sep 18,2020
Minithumbup
Helen
By: 'Linda'
Sep 18,2020
2 people found
this helpful
Helen & her team made everything so easy and went with our requirements.Can’t fault the service we received .We were kept informed on ever step of the way...
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“Very professional service...”

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Aug 25,2020
Minithumbup
Kayleigh
By: 'Duncan'
Aug 25,2020
1 people found
this helpful
Very professional service when selling my flat As soon as lockdown lifted advice provided for safe viewing, and due to staff ongoing communication with potential buyers throughout Ilockdown, people were still keen andI the first person to view property put offer in which I accepted. ...
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“I have been using pennylane estate agents for......”

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Aug 17,2020
Minithumbup
Helen
By: 'Philip'
Aug 17,2020
2 people found
this helpful
I have been using pennylane estate agents for years and the team have always been excellent! They have been particularly helpful in helping me grow my buy to let portfolio and I would highly recommend using their services....
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“The team at Penny Lane Homes are great ....”

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Apr 09,2020
Minithumbup
Claire
Helen
By: 'Lynsey'
Apr 09,2020
3 people found
this helpful
The team at Penny Lane Homes are great to do business with. Always friendly and helpful and nothing is too much trouble. I would highly recommend them to anyone thinking of selling their home. Thank you to Claire and Helen for guiding us through every ...
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“DO NOT USE!!! Very poor communication. We wro......”

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Mar 05,2020
Minithumbdown
By: 'Farrell'
Mar 05,2020
2 people found
this helpful
DO NOT USE!!! Very poor communication. We wrote description etc as they seem to cut and paste from properties nearby. They did not keep us updated until we made contact. When we tried to complain we got nowhere. The manager/owner (family business) said he ...
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By: Farrell
Mar 12, 2020
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Tom Thank you for your response, but it is exactly what I expected from your company given our experience with Pennylane. Firstly, you say my “accusations are false and ungrounded”. We have a list of emails and phone calls to yourselves which undermines, your accusation. In addition,, you say that you suspect that we have made our feelings public. We have not shared this on any social media and only given a review on ’allAgents’, however we may do this since you have mentioned it. ...

“Excellent service from Calum and team...”

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Feb 24,2020
Minithumbup
Calum
By: 'Richard'
Feb 24,2020
1 people found
this helpful
Excellent service from Calum and team. Knowledge of the property market and prices in the area meant that we were able to sell in a few days....
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By: Tom
Mar 10, 2020
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Hello Richard, We were glad to have been able to assist you with your property needs, and it's excellent that you had a good experience using Penny Lane Homes. Our team do their best to go above and beyond for all of our clients. Do get in touch if we are able to be of any help in the future. Tom ...

“Local personal touchNice friendly personal s......”

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Jan 30,2020
Minithumbup
Helen
Claire
By: 'Ivan'
Jan 30,2020
4 people found
this helpful
Local personal touch Nice friendly personal service and good value for money. We were very happy with the service provided by the team at PennyLane. Thanks Ivan McCammond and family...
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“Great Service...”

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Jan 23,2020
Minithumbup
Calum
Kayleigh
By: 'Suzanne'
Jan 23,2020
2 people found
this helpful
I recently sold a flat through Penny Lane and found the whole process extremely stress free. Both Calum and Kayleigh kept in constant touch with me and helped negotiate with potential buyers. Flat sold pretty quickly and I was overall extremely pleased with the service. ...
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“Excellent Service...”

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Jan 16,2020
Minithumbup
Claire
Helen
By: 'Mary'
Jan 16,2020
3 people found
this helpful
Claire and Helen's advice and clear communication of the process of selling a property has been first class, they kept me updated with the progress of sale of my property. I am delighted with the professional and efficient service I have received and would highly ...
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“Great service and an excellent outcome in the......”

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Jan 09,2020
Minithumbup
Helen
Claire
By: 'f'
Jan 09,2020
1 people found
this helpful
Great service and an excellent outcome in the sale of my flat! Very courteous and helpful throughout the transaction. Kept me up to date at all times....
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“First impressions of Penny Lane was how appro......”

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Dec 18,2019
Minithumbup
Helen
Claire
By: 'frank'
Dec 18,2019
4 people found
this helpful
First impressions of Penny Lane was how approachable all the staff were. They didn't pressure me to rush to place the property on the market, and gave me good advice and guidance throughout the process. I was impressed by their manner and how they always ...
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“House sale Houston...”

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Nov 20,2019
Minithumbup
Helen
Claire
By: 'John'
Nov 20,2019
5 people found
this helpful
Clear offering. Delivered to expectations. Transparent contracts. Clear guidance and help when needed. Great work team to help get a great outcome for our family...
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“Fantastic professional service...”

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Oct 16,2019
Minithumbup
Ian
By: 'Karin'
Oct 16,2019
3 people found
this helpful
Pennylane have been managing my flat in Renfrew for a year now and the service has been absolutely amazing. Their communication and professionalism is second to none, I couldn't fault any of their processes. Their staff, especially Ian Troy, have been so responsive and helpful. ...
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“Excellent service...”

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Sep 26,2019
Minithumbup
Helen
Claire
By: 'Carole'
Sep 26,2019
5 people found
this helpful
I was impressed with the efficiency with which our flat was marketed. We were informed of prospective viewers quickly and the schedule was also impressive with many excellent photographs. Our flat was sold in less than two weeks. Totally recommend this estate agent for service ...
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“Excellent, friendly , efficient service. Penn......”

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Sep 25,2019
Minithumbup
Kellie
Helen
By: 'Fiona'
Sep 25,2019
4 people found
this helpful
Excellent, friendly , efficient service. Penny lane kept us fully informed throughout the whole process. I'd definitely recommend them !...
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“I was happy with the assistance of the staff ......”

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Sep 20,2019
Minithumbdown
Helen
Claire
By: 'Derek'
Sep 20,2019
7 people found
this helpful
I was happy with the assistance of the staff at Pennylane Homes. Whenever I met a member of staff they were friendly, and polite. I would be more th@n happy to use their services again in the future....
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“Superb Service...”

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Sep 10,2019
Minithumbup
Kayleigh
Mark
By: 'Brian'
Sep 10,2019
3 people found
this helpful
We had an excellent experience selling and buying our homes with Penny Lane through what we had previously experienced as at tense time. Time was tight, yet Mark and the team were fantastic to assist guiding us through both sale and buy of our properties. ...
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Comment on agent fees
Market standard
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“Pennylane homes were quick efficient and a 1s......”

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Aug 29,2019
Minithumbup
Helen
Claire
By: 'Karen'
Aug 29,2019
6 people found
this helpful
Pennylane homes were quick efficient and a 1st class customer service, I would recommend them to anyone who is buying or selling...
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“5 Star Penny Lane...”

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Aug 02,2019
Minithumbup
By: 'Chris'
Aug 02,2019
4 people found
this helpful
Great family company who get the job done. Couldnt recommend enough. Would advise to take the package where the estate agents do the veiwings for you as it takes a way away alot of stress at an already stressful time....
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By: Calum
Aug 05, 2019
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Thank you for the kind words, Chris, please don't be a stranger and all the best in the new house. ...

“Excellent service from Penny Lane Homes from ......”

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Jul 30,2019
Minithumbup
Jessica
By: 'Jacqueline'
Jul 30,2019
3 people found
this helpful
Excellent service from Penny Lane Homes from start to finish. I sent an email enquiring about their letting fees late one evening and received an immediate response from Helen. Following this contact, I had a visit from Ashley at the property soon afterwards and then ...
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“It was a positive experience using Penny Lane......”

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Jul 16,2019
Minithumbup
Helen
Claire
By: 'A'
Jul 16,2019
5 people found
this helpful
It was a positive experience using Penny Lane Homes to sell a property. Staff were friendly and efficient and property sold quickly....
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“Professionally excellent, friendly and suppo......”

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Jun 28,2019
Minithumbup
Claire
Helen
By: 'Andrea'
Jun 28,2019
4 people found
this helpful
Professionally excellent, friendly and supportive throughout the whole journey of sale. Would highly recommend their attention to detail service, relieving the stress of selling your property....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In house complaints procedure in place with higher level of managements.
We are also part of the Property Ombudsman.
Last updated at 3:33 PM 03/09/2019 by allAgents

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Penny Lane Homes