Michael Hardy
Wokingham, RG40
4.9/5, 285 reviews
98% recommended
94% sales valuation accuracy
96% sales fee satisfaction
No description for branch.

Opening Hours
Address

Michael Hardy
9 Broad Street
Wokingham
Berkshire
RG40 1AU
01189 776776

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 96% £181,750 £1,210,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 24 3 144 1 97 1 5 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TDS
Latest Properties

No Properties

“From the day Barnaby Styer visited my mother's property, he ......”

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May 10,2016
Minithumbup
By: 'Julie'
May 10,2016
0 people found
this helpful
From the day Barnaby Styer visited my mother's property, he was extremely helpful, courteous and prepared to go that extra mile to answer questions and offer constructive support. Neal Mackenzie has also been extremely helpful, quick to respond to emails and calls and general enquiries. ...
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Comment on agent fees
Good
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“Charles Danton-Rees saved our life. This gentleman did understand within ......”

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May 02,2016
Minithumbup
By: 'Tamas'
May 02,2016
1 people found
this helpful
Charles Danton-Rees saved our life. This gentleman did understand within a minute what type of house we wanted after having visited so many others from different agencies. Thanks to Caroline Wilson too, without her outstanding work and customer-focused mindset we would have not been able ...
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“Pre sales support was disappointing. Lots of mistakes eg on ......”

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Apr 18,2016
Minithumbup
By: 'Lynsey'
Apr 18,2016
1 people found
this helpful
Pre sales support was disappointing. Lots of mistakes eg on house details, lack of board, appointments to view cancelled but not communicated, key information that I gave them wasn't shared. Not worth the fee. After sales though was really good. Supportive in responding to home ...
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Comment on agent fees
Very high. Not sure if worth the money.
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“From beginning to end the experience I had buying & selling ......”

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Apr 14,2016
Minithumbup
By: 'Lizzie'
Apr 14,2016
2 people found
this helpful
From beginning to end the experience I had buying & selling my home with the Michael Hardy team was excellent. They were extremely professional, helpful & friendly at every point in time. I had 3 local estate agents out to value my property and they all came out ...
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Comment on agent fees
The fees were fair, they weren't the cheapest agent nor the most expensive out of the 3 I had quotes from but the products they produced and quick sale they got me was worth every penny.
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“I have now had several experiences of buying or selling ......”

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Apr 14,2016
Minithumbup
By: 'C'
Apr 14,2016
1 people found
this helpful
I have now had several experiences of buying or selling with Michael Hardy and each time they have been amazing. Without the super-human effort Neal put in over this sale, I'm not sure it would have gone through. The whole team are professional and sensitive, ...
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Comment on agent fees
On this occasion I was buying a house, but I have also sold through Michael Hardy. I feel they are well worth their fee - not something I usually say about Estate Agents!
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“Great service from Neal, Chris and Sarah. Would recommend using ......”

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Apr 13,2016
Minithumbup
By: 'Lesley'
Apr 13,2016
1 people found
this helpful
Great service from Neal, Chris and Sarah. Would recommend using Michael Hardy to a friend. All were helpful and professional....
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N/A
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“Excellent service. And beautiful flowers sent to welcome us into ......”

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Apr 13,2016
Minithumbup
By: 'Miss'
Apr 13,2016
1 people found
this helpful
Excellent service. And beautiful flowers sent to welcome us into our new home. Didn't matter who you spoke to at the office they could all help and answer any questions....
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“How do you describe excellence - answer is Michael Hardy. ......”

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Mar 21,2016
Minithumbup
By: 'Lynne'
Mar 21,2016
1 people found
this helpful
How do you describe excellence - answer is Michael Hardy. Such a positive experience. I want to thank chris, Neil, Sarah, Nick, Barnaby, Ben and all the staff who directly and indirectly assisted in the sale of our house. This Estate Agents go above and ...
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Comment on agent fees
Fees are average and well worth the cost. They certainly earn their fee
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“Buying our first home was a daunting process but Barney ......”

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Mar 11,2016
Minithumbup
By: 'Karen'
Mar 11,2016
1 people found
this helpful
Buying our first home was a daunting process but Barney and his team were so helpful and supportive answering any questions. Anyone who picked up the phone was willing to help and email correspondence was frequent and promt. Would definitely recommend using Michael Hardy. We ...
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“I had an overall good experience buying a property through ......”

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Mar 07,2016
Minithumbup
By: 'Luke'
Mar 07,2016
1 people found
this helpful
I had an overall good experience buying a property through Michael Hardy. This included good communication throughout and regular updates on the progress of the purchase. Our first home fell through when the buyer backed out of the sale, but Michael Hardy were very helpful ...
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“Initially we were disappointed in the number of viewings and ......”

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Feb 25,2016
Minithumbup
By: 'Howard'
Feb 25,2016
3 people found
this helpful
Initially we were disappointed in the number of viewings and the feedback which was due to an overly generous valuation. The emails from the office were also rather haphazard at that stage. However once we had an offer and had accepted it, the office were ...
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Comment on agent fees
As promised.
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“Smooth and swift process just as Barnaby promised. That's exactly ......”

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Feb 23,2016
Minithumbup
By: 'Sue'
Feb 23,2016
0 people found
this helpful
Smooth and swift process just as Barnaby promised. That's exactly what I wanted and so couldn't ask for more. Thanks to all involved....
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“We bought through Michael Hardy and found them to be ......”

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Feb 18,2016
Minithumbup
By: 'Louise'
Feb 18,2016
0 people found
this helpful
We bought through Michael Hardy and found them to be an excellent agent. They kept us in the loop at every step of the way and were very reassuring during the trickier stages of the purchase. All the staff we dealt with were polite and ...
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“We are extremely pleased with the level of service we ......”

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Feb 16,2016
Minithumbup
By: 'Carmen'
Feb 16,2016
0 people found
this helpful
We are extremely pleased with the level of service we received from Michael Hardy from start to finish. All the staff were very helpful and professional at all times. Barnaby was excellent in negotiating the sale on our behalf and returned calls very promptly with ...
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“Excellent customer service and very helpful! We had to view ......”

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Feb 16,2016
Minithumbup
By: 'Rawal'
Feb 16,2016
0 people found
this helpful
Excellent customer service and very helpful! We had to view the property numerous times with different builders and MH and team were always happy to help and arrange this for us without creating a fuss! Thank you so much and a massive thank you for ...
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Comment on agent fees
Good
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“Very professional and smooth service, happy with everything and all ......”

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Feb 16,2016
Minithumbup
By: 'Katherine'
Feb 16,2016
0 people found
this helpful
Very professional and smooth service, happy with everything and all went as planned. All agents were very knowledgeable and helpful for my first time purchase....
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N/A
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“We found our first home with Michael Hardy then went ......”

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Feb 14,2016
Minithumbup
By: 'Mr'
Feb 14,2016
0 people found
this helpful
We found our first home with Michael Hardy then went back to them 9 years later when the time came to sell it on and upsize. Not only did they handle our sale quickly, pro-actively and professionally, they handled our purchase as well, overseeing the entire ...
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Comment on agent fees
Their fees are realistic and competitive, reflecting high standards of customer service.
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“Michael Hardy were one of the friendliest and most professional ......”

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Jan 18,2016
Minithumbup
By: 'Mrs'
Jan 18,2016
0 people found
this helpful
Michael Hardy were one of the friendliest and most professional agents we met during our property search. When we found our 'dream property', they were superb at handling the negotiations between us and the seller. Their expertise resulted in a deal that all parties were ...
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“We had truly excellent service from Chris and Nick. They ......”

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Dec 23,2015
Minithumbup
By: 'orrB'
Dec 23,2015
0 people found
this helpful
We had truly excellent service from Chris and Nick. They impressed us with their efficiency and professionalism. They were 'on the case' like the proverbial dog-after-a-bone! Within hours of getting instructions they had the full could brochure in my Inbox and in parallel they had ...
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Comment on agent fees
Fees are fair and reasonable - cut price fees can be a false economy.
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“We have been very happy with the service from Michael ......”

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Dec 17,2015
Minithumbup
By: 'Mrs'
Dec 17,2015
0 people found
this helpful
We have been very happy with the service from Michael Hardy in both the selling and buying of our property this year. They have been very professional and very good at communicating developments as they happen in the buying/selling process. We are very pleased ...
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“Couldn't have asked for more - very good at keeping ......”

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Dec 16,2015
Minithumbup
By: 'Lindsey'
Dec 16,2015
0 people found
this helpful
Couldn't have asked for more - very good at keeping me up to date with progress during the whole purchase and lovely staff. Fantastic all round from the first time that we viewed the property, helped us to immediately get a 2nd viewing the next ...
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“Nick from MH showed us round several properties before we ......”

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Dec 15,2015
Minithumbup
By: 'Holly'
Dec 15,2015
0 people found
this helpful
Nick from MH showed us round several properties before we bought our current one. We found him to be knowledgeable and approachable, without being pushy. Our house buying process took a long time due to problems further up the chain but on the whole we ...
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“We have had an excellent experience with Michael Hardy and ......”

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Nov 05,2015
Minithumbup
By: 'Lionel'
Nov 05,2015
0 people found
this helpful
We have had an excellent experience with Michael Hardy and this is the second time we have used them. We would recommend them for selling or purchasing a property. What makes them stand out is they always kept us in the loop, after viewings and ...
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“Michael Hardy was the listing agent for a property we ......”

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Nov 05,2015
Minithumbup
By: 'KJ'
Nov 05,2015
0 people found
this helpful
Michael Hardy was the listing agent for a property we recently purchased. They were always very responsive to any inquiry and professional. We would use them again. However, at the end, we felt they were quite cheeky. The house was listed and subject to contract ...
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“We engaged Michael Hardy after having had a bad experience ......”

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Oct 22,2015
Minithumbup
By: 'A'
Oct 22,2015
0 people found
this helpful
We engaged Michael Hardy after having had a bad experience with another local agent. Right from the outset Chris was very professional and easy to deal with, and all his colleagues there were the same. It's always difficult to know how the team will perform ...
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“An excellent service that would be hard to beat. kept ......”

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Oct 22,2015
Minithumbup
By: 'Mr'
Oct 22,2015
0 people found
this helpful
An excellent service that would be hard to beat. kept us informed almost every day, regularly chased the whole chain for updates. Negotiated a good deal that both parties were happy with. We were always able to get hold of someone in the office and ...
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Comment on agent fees
We negotiated a rate that we both agreed on but also had the option to pay a bit extra and go in the 'Country Life' magazine.
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“A good, accurate brochure for the house was produced, did ......”

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Oct 22,2015
Minithumbup
By: 'Ian'
Oct 22,2015
0 people found
this helpful
A good, accurate brochure for the house was produced, did a good job of handling the viewings, making the process easy. Once I had a buyer they moved things along without being too pushy, and managed the chain effectively. They were easy to contact when ...
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“Excellent service from Neal and his team . Prompt replies to ......”

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Oct 21,2015
Minithumbup
By: 'Nigel'
Oct 21,2015
0 people found
this helpful
Excellent service from Neal and his team . Prompt replies to phone calls , discrete negotiation and quality marketing. A good price was secured for our property followed by effective communication with our solicitor and other parties up and down the chain . Have already recommended to friends ...
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“We received a very professional service; from initial consultation, through ......”

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Oct 21,2015
Minithumbup
By: 'Jim'
Oct 21,2015
0 people found
this helpful
We received a very professional service; from initial consultation, through sale and onto completion. The team at Michael Hardy had a genuine desire to see our house sale through and did so with great results. First class!...
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“Having had very mixed levels of service from previous estate ......”

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Oct 21,2015
Minithumbup
By: 'Tim'
Oct 21,2015
0 people found
this helpful
Having had very mixed levels of service from previous estate agents we were really delighted with the excellent and personalised service offered by Michael Hardy, Wokingham. My wife and I bought and sold through the agency which was very useful. The house sold quickly due ...
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Comment on agent fees
1.75% so towards the top end but you get what you pay for.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Michael Hardy Residential Estate Agents, a Member of The Property Ombudsman who is registered with the Property Ombudsman Redress Scheme, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure is in place. This provides for the matter to be dealt with internally by the office manager and in the event that this is not satisfactory then the Managing Director, thereafter if we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write in the first instance to the Principal, Senior Partner or Director at the address as below:

Office Manager
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

3. Your complaint should be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below.

Neal Mackenzie
Managing Director
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

5. In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 4:32 PM 18/09/2015 by allAgents

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