Michael Hardy
Wokingham, RG40
4.9/5, 285 reviews
98% recommended
94% sales valuation accuracy
96% sales fee satisfaction



Property Features

No description for branch.

Opening Hours
Address

Michael Hardy
9 Broad Street
Wokingham
Berkshire
RG40 1AU
01189 776776

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 96% £181,750 £1,210,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 24 3 144 1 97 1 5 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TDS
Latest Properties

No Properties

“They we're really helpful and arranged everything for us. They ......”

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Feb 10,2014
Minithumbup
By: 'Emma'
Feb 10,2014
0 people found
this helpful
They we're really helpful and arranged everything for us. They even offered to drop keys etc on the day if moving! The finishing touch was the lovely bunch of flowers we had delivered in our first week in the house. Very helpful, would recommend....
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“We have used Michael Hardy twice over the last 8 years ......”

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Feb 07,2014
Minithumbup
By: 'bern2014'
Feb 07,2014
0 people found
this helpful
We have used Michael Hardy twice over the last 8 years for a 2.5 year lease and secondly ona 18 month lease. They have been very cooperative and really attentive to detail providing a quick and efficient service in all the departments from the initial search, administration, managing ...
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“Caroline was an immense help to us sorting out a ......”

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Feb 04,2014
Minithumbup
By: 'Paul'
Feb 04,2014
0 people found
this helpful
Caroline was an immense help to us sorting out a property & contracts at very short notice after being previously let down by another agent - and managing to stay good natured throughout the process!...
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“I regard Michael Hardy to be extremely competent and professional ......”

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Jan 14,2014
Minithumbup
By: 'June'
Jan 14,2014
0 people found
this helpful
I regard Michael Hardy to be extremely competent and professional Estate Agents. They not only took great pains to sell my property, they gave me excellent service once it was sold. I can truthfully say I don't think I would have succeeded in buying my ...
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“Throughout the whole process an excellent service was provided by ......”

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Jan 02,2014
Minithumbup
By: 'Tony'
Jan 02,2014
0 people found
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Throughout the whole process an excellent service was provided by all the staff at Michael Hardy and in particular Barnaby and Chris who ensured the sale proceeded within the shortest possible timescale....
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“From start to finish Michael Hardy and in particularly Chris ......”

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Dec 31,2013
Minithumbup
By: 'Lee'
Dec 31,2013
2 people found
this helpful
From start to finish Michael Hardy and in particularly Chris Jobson have been superb, they have kept to there word and informed us at all the various stages. They have made what is a very stressful process seem simple and have really guided us through. ...
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“Throughout the entire house buying process I found all the ......”

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Dec 23,2013
Minithumbup
By: 'Emma'
Dec 23,2013
0 people found
this helpful
Throughout the entire house buying process I found all the staff I dealt with at Michael Hardy to be friendly, approachable and professional. I dealt with almost allow the staff at some point and they all knew who I was, were up to date with ...
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“The team got prospective buyers through the door really quickly ......”

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Dec 17,2013
Minithumbup
By: 'Mark'
Dec 17,2013
0 people found
this helpful
The team got prospective buyers through the door really quickly and negotiated an excellent price for us. At all stages of a difficult sale chain they kept us informed and provided plenty of patient moral support when things looked as if they were going to ...
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“Produced good sales broacher very quickly.Sold house within first ......”

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Dec 17,2013
Minithumbup
By: 'Mr'
Dec 17,2013
0 people found
this helpful
Produced good sales broacher very quickly. Sold house within first week. Managed process to completion well managed but not great on comunication...
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“I was impressed from the beginning when Mark Rath came ......”

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Dec 12,2013
Minithumbup
By: 'Satisfied'
Dec 12,2013
0 people found
this helpful
I was impressed from the beginning when Mark Rath came to value the property. He showed me recent properties on his tablet, in my direct area, that Michael Hardy had sold.. I was able to compare these with my property and was optimistic regarding a ...
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“All I can say is I wished I used Michael ......”

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Dec 09,2013
Minithumbup
By: 'Vicky'
Dec 09,2013
0 people found
this helpful
All I can say is I wished I used Michael Hardy in my sale as well as them selling my new property to me. Their assistance throughout a very protracted sale and purchase transaction was second to none and nothing was too much trouble. I ...
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“We had a very positive experience searching for, locating and ......”

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Nov 29,2013
Minithumbup
By: 'Charles'
Nov 29,2013
0 people found
this helpful
We had a very positive experience searching for, locating and eventually purchasing our first house. The team was extremely helpful, followed up on questions quickly and diligently. Michael Hardy also recommended a number of other Service providers (Conveyancers etc) all of which were excellent. As ...
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“It has been a very bad experience since the day ......”

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Nov 26,2013
Minithumbdown
By: 'Chandru'
Nov 26,2013
0 people found
this helpful
It has been a very bad experience since the day I moved in. The agent just act as a mouth piece for the Landlord and do not look anything from the tenant point of you. The Maintenance team Headed by Rebecca take their sweet time ...
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What agent could do to change your mind?
Agent with their significant experience should be able to influence the Landlord on fair disputes and be a mediating agent instead of being Landlord's moth peiece. Infact they bluntly accepted their incapability with good reason stating we are paid by the landlord and can't go against them! This needs to change.
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“I have used MH as a letting agent for the ......”

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Nov 26,2013
Minithumbup
By: 'Iain'
Nov 26,2013
0 people found
this helpful
I have used MH as a letting agent for the past six years and have found all of the staff to be very helpful and efficient. Over the years several problems have occurred with the property but all were dealt with quickly and efficiently by ...
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“I was very happy with the advice given on the ......”

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Nov 22,2013
Minithumbup
By: 'CR'
Nov 22,2013
0 people found
this helpful
I was very happy with the advice given on the market value of my property and the professional floor plan and photographs of my property. All the viewings were arranged and conducted by the staff at Michael Hardy. Although the asking price was higher than ...
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“The experience of selling and buying another home was less ......”

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Nov 22,2013
Minithumbup
By: 'Joyce'
Nov 22,2013
0 people found
this helpful
The experience of selling and buying another home was less stressful than anticipated. The team \Barnaby for the valuation, Nick answering the phone and Neal negotiating the details was strong and very positive. I felt supported and well informed throughout the process....
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“The purchase of my house took just shy of 11 months ......”

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Nov 19,2013
Minithumbup
By: 'Robert'
Nov 19,2013
0 people found
this helpful
The purchase of my house took just shy of 11 months to complete. It's a long story, which I am not going to bore people with, however, it would be wrong for me not to mention the high level of care given by the crew at ...
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“Michael Hardy were very quick to arrange viewings at properties ......”

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Nov 19,2013
Minithumbup
By: 'Sarah'
Nov 19,2013
0 people found
this helpful
Michael Hardy were very quick to arrange viewings at properties we wanted to see and went above and beyond to arrange second and third viewings at short notice. They helped managed the offer process well and kept us up to date with anything we needed ...
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“I am very happy with price I got for my ......”

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Nov 15,2013
Minithumbup
By: 'Trevor'
Nov 15,2013
0 people found
this helpful
I am very happy with price I got for my house, it was more than other agents had suggested and I had first thought. It was sold on the first day and although we had problems with a break in the chain, I was kept ...
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“I would highly recommend this professional team ! I have been ......”

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Oct 31,2013
Minithumbup
By: 'Rachel'
Oct 31,2013
0 people found
this helpful
I would highly recommend this professional team ! I have been thrilled with their services from start to finish ! Moving house can be very stressful at times but these guys delivered & were incredibly helpful and attentive to all our needs ! Hopefully I shall not be moving ...
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“We have used Michael Hardy for selling property on 2 previous ......”

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Oct 31,2013
Minithumbup
By: 'no'
Oct 31,2013
0 people found
this helpful
We have used Michael Hardy for selling property on 2 previous occasions in the past 7 years. The first property sold in 24 hours, the second property sold in 10 days and the most recent property sold within 5 days. All for highly respectable figures, close to asking prices. A ...
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“Charles, Debbie and the rest of their team helped me ......”

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Sep 25,2013
Minithumbup
By: 'Peter'
Sep 25,2013
0 people found
this helpful
Charles, Debbie and the rest of their team helped me pull together a complicated refurbishment programme and then managed the letting of 9 flats in the Reading area. Because of their careful selection of tenants, and their absolute focus on making sure that both the tenants ...
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“Excellent and considerate services at a difficult time. We were ......”

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Sep 18,2013
Minithumbup
By: 'Deborah'
Sep 18,2013
1 people found
this helpful
Excellent and considerate services at a difficult time. We were kept up to date with progress and given sound advice....
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“From start to finish - I was both selling and ......”

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Sep 13,2013
Minithumbup
By: 'Gill'
Sep 13,2013
0 people found
this helpful
From start to finish - I was both selling and buying through Michael Hardy (MH) - all members of staff were thoroughly professional, totally reliable, conscientious and always friendly. My only regret is that I opted NOT to use the conveyancing solicitor MH recommended: a ...
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“I tried a few of our local agents in town ......”

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Sep 06,2013
Minithumbup
By: 'Paul'
Sep 06,2013
0 people found
this helpful
I tried a few of our local agents in town before coming back to where I started. They dealt with me in a very professional manner which I found refreshing after being "processed" by most of the others. The wrote a great advert, found a ...
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“Our experience with Michael Hardy for the purchase of the ......”

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Sep 04,2013
Minithumbup
By: 'Christine'
Sep 04,2013
0 people found
this helpful
Our experience with Michael Hardy for the purchase of the property was excellent. We had a difficult situation with the purchasers of our current property which Neal Mackenzie at Michael Hardy dealt with in a professional and very efficient manner. I would not hesitate in ...
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“I engaged Michael Hardy as I had used them to ......”

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Sep 03,2013
Minithumbup
By: 'Georgina'
Sep 03,2013
0 people found
this helpful
I engaged Michael Hardy as I had used them to sell my previous property 8 years ago and had been happy with the service. I feel that the valuation I received was pitched just right whereas some of the other agents in Wokingham seem to value ...
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“Combine a warm welcome in the office when we first ......”

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Aug 16,2013
Minithumbup
By: 'The'
Aug 16,2013
0 people found
this helpful
Combine a warm welcome in the office when we first started looking for our new home with every phone call being answered promptly by a member of staff who knew who we were and what property we were in the process of buying and you ...
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“I interviewed 3 local agents before chosingto work with Michael Hardy, ......”

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Aug 07,2013
Minithumbup
By: 'Julie'
Aug 07,2013
0 people found
this helpful
I interviewed 3 local agents before chosingto work with Michael Hardy, I made my decision based on their local knowledge, experience of selling similar properties to ours in the area and also the general attitude and approach of the person we met ie Barnaby. Throughout the ...
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“We were happy with the service we got from Barny ......”

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Aug 07,2013
Minithumbup
By: 'Ellicott'
Aug 07,2013
0 people found
this helpful
We were happy with the service we got from Barny and the team. Initially we were advised to put our house up at 275k which set our expectations higher than they should have been but we recognise it's not an exact science and you have ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Michael Hardy Residential Estate Agents, a Member of The Property Ombudsman who is registered with the Property Ombudsman Redress Scheme, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure is in place. This provides for the matter to be dealt with internally by the office manager and in the event that this is not satisfactory then the Managing Director, thereafter if we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write in the first instance to the Principal, Senior Partner or Director at the address as below:

Office Manager
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

3. Your complaint should be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below.

Neal Mackenzie
Managing Director
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

5. In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 4:32 PM 18/09/2015 by allAgents

Awards won by Michael Hardy, Wokingham RG40 1AU



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