Michael Hardy
Wokingham, RG40
4.9/5, 285 reviews
98% recommended
94% sales valuation accuracy
96% sales fee satisfaction
No description for branch.

Opening Hours
Address

Michael Hardy
9 Broad Street
Wokingham
Berkshire
RG40 1AU
01189 776776

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 96% £181,750 £1,210,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 24 3 144 1 97 1 5 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TDS
Latest Properties

No Properties

“The whole team at Michael Hardy are exceptionally helpful and ......”

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Sep 21,2015
Minithumbup
By: 'Fiona'
Sep 21,2015
0 people found
this helpful
The whole team at Michael Hardy are exceptionally helpful and friendly, so it is difficult to single out individuals for particular comment as any phone call is dealt with effectively and efficiently by whoever picks the phone up. All of the team are very knowledgeable ...
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“All of the Michael Hardy staff were in fact excellent ......”

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Sep 11,2015
Minithumbup
By: 'P'
Sep 11,2015
0 people found
this helpful
All of the Michael Hardy staff were in fact excellent in so far that if ever I had a problem or a query of any sort they all took ownership to resolve this. This I find is a very rare behaviour in today's market place. ...
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“Having had a number of prospective agents round to value ......”

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Sep 10,2015
Minithumbup
By: 'Ben'
Sep 10,2015
0 people found
this helpful
Having had a number of prospective agents round to value our house, we chose Michael Hardy (and Barny) based on their experience, confidence in selling our house, and also their attitude. Our decision was validated when they sold our property within a week of marketing. ...
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Comment on agent fees
The fees paid were comparable with other agents the area. Our decision was not based on price alone.
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“Agents were very good and communicative with us. No issues ......”

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Aug 26,2015
Minithumbup
By: 'K'
Aug 26,2015
0 people found
this helpful
Agents were very good and communicative with us. No issues with purchase and they were prompt in their replies. Agent that showed us around the property (Lee) was particularly good. They're very busy in the local area so we would recommend emailing or phoning them ...
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“Nick was the agent with whom I first viewed the ......”

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Aug 23,2015
Minithumbup
By: 'Gill'
Aug 23,2015
0 people found
this helpful
Nick was the agent with whom I first viewed the house. He was enthusiastic, knowledgable and professional. Later in my transaction I spoke to Neal, who also displayed a reassuring manner and all the staff I spoke to over time were helpful and efficient, and ...
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“The service provided by the staff at Michael Hardy was ......”

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Aug 20,2015
Minithumbup
By: 'Brian'
Aug 20,2015
0 people found
this helpful
The service provided by the staff at Michael Hardy was exemplary. They gave us important advice and help throughout by their commitment to ensure that we achieved a satisfactory outcome to the negotiations. Chris Jobson, in particular, communicated effectively throughout giving us the guidance and ...
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Comment on agent fees
Very fair, especially given the high level in quality of service
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“I was selling following the death of my mother. The ......”

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Aug 19,2015
Minithumbup
By: 'Claire'
Aug 19,2015
0 people found
this helpful
I was selling following the death of my mother. The whole team were sensitive and supportive through out. I was given excellent advice on the best way to present the property, all my quires and concerns were felt with promptly, professionally and courteously and the ...
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Comment on agent fees
In the past I have not felt the fee charged by an estate agent has really been worthwhile, but in this case, it certainly is well deserved.
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“In the past two years Michael Hardy Wokingham have eased ......”

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Aug 16,2015
Minithumbup
By: 'Carol'
Aug 16,2015
0 people found
this helpful
In the past two years Michael Hardy Wokingham have eased us through successfully letting then selling a 3 bedroom home and then selling a further t wo houses and selling us our dream home.We have had many issues to deal with along the way but ...
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Comment on agent fees
wELL WORTH IT
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“I found Helen gibbons to be extremely professional & very helpful ......”

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Aug 11,2015
Minithumbup
By: 'Stephen'
Aug 11,2015
0 people found
this helpful
I found Helen gibbons to be extremely professional & very helpful throughout the process-would defiantly use again thank you very much...
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Comment on agent fees
Satisfactory!
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“We have bought and sold 2 properties through MH during the ......”

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Aug 10,2015
Minithumbup
By: 'Mrs'
Aug 10,2015
0 people found
this helpful
We have bought and sold 2 properties through MH during the last 8 years. We recently sold the second property while living overseas. The house had been rented out through them too for the last 2.5 years. I have to say that it is a pleasure to deal ...
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“I have now purchased and sold through Michael Hardy, therefore ......”

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Jul 27,2015
Minithumbup
By: 'Tom'
Jul 27,2015
0 people found
this helpful
I have now purchased and sold through Michael Hardy, therefore I believe I am well placed to comment on their professionalism. I can not praise the team enough. They have helped us (my family) to feel comfortable during a turbulent time, their advice has always ...
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“Smooth transaction. Responded quickly to questions to vendors and arranging ......”

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Jul 23,2015
Minithumbup
By: 'Paul'
Jul 23,2015
0 people found
this helpful
Smooth transaction. Responded quickly to questions to vendors and arranging viewing of property for measuring. Would use them again when I sell...
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“We recently sold and purchased a house through Michael Hardy. ......”

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Jul 22,2015
Minithumbup
By: 'Fleur'
Jul 22,2015
0 people found
this helpful
We recently sold and purchased a house through Michael Hardy. At all times they were professional, understanding and proactive. The sale became drawn out because of other circumstances, but it was all handled very well. They kept us informed at all times and pushed everything ...
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Comment on agent fees
Very fair
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“Overall the service provided was very professional. From the initial ......”

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Jul 21,2015
Minithumbup
By: 'Martin'
Jul 21,2015
0 people found
this helpful
Overall the service provided was very professional. From the initial consultation with Chris Jobson the sale was handled effectively and effectively. What impressed me was the high level of communication; viewings were E mailed through and then the relevant feedback was subsequently provided. As can ...
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“Charles is a friendly, knowledgeable and professional. Immediately put me ......”

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Jul 16,2015
Minithumbup
By: 'Ruth'
Jul 16,2015
0 people found
this helpful
Charles is a friendly, knowledgeable and professional. Immediately put me at ease that my property and monies would be in safe hands. Debbie Wolford always got back to any questions I had as soon as she could, problems was dealt with efficiently and at relatively ...
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“Michael Hardy did all my viewings for me due to ......”

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Jun 19,2015
Minithumbup
By: 'Karen'
Jun 19,2015
0 people found
this helpful
Michael Hardy did all my viewings for me due to my work commitments, they kept me informed of every viewing taking place and always come back with prompt feedback, if they could not contact the clients they feed this back too. Everyone in the office ...
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Comment on agent fees
The fees were a bit high, although I knew what the %would be when I signed up! I believe all agents should have a set fee.
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“Both my wife & I are disabled & could no longer live ......”

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Jun 05,2015
Minithumbup
By: 'Geoff'
Jun 05,2015
0 people found
this helpful
Both my wife & I are disabled & could no longer live on our own. I phoned Michael Hardy & Barnaby came out looked at our property, understood are needs, he then did everything to sell the house for the best price. He kept us informed as to ...
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Comment on agent fees
Fees seem high for someone who hasn't moved for 30 years. However on checking the market the fees were fair & they did work hard to earn them thank you.
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“Caroline provided an excellent service, going above and beyond to ......”

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Apr 28,2015
Minithumbup
By: 'Charles'
Apr 28,2015
0 people found
this helpful
Caroline provided an excellent service, going above and beyond to help my transition from North to South. Made the whole process really easy and was always just a phone call away if I needed any questions answering, prime example of a great service!...
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“This was my second dealing with Michael Hardy following the ......”

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Apr 08,2015
Minithumbup
By: 'Flat'
Apr 08,2015
0 people found
this helpful
This was my second dealing with Michael Hardy following the professionalism of a successful and smooth purchase made through MIchael Hardy 6 years prior ensured a prompt return to the agent when it came to me selling on. I would highly recommend Michael Hardy to anyone ...
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“I have used Michael Hardy to buy and sell our ......”

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Apr 08,2015
Minithumbup
By: 'Martin'
Apr 08,2015
0 people found
this helpful
I have used Michael Hardy to buy and sell our properties over the last 20 years and they continue to offer a high level of service keeping me well informed of progress and sorting out any problems along the way. The team are friendly and proactive ...
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“The Michael Hardy team were very professional in every aspect, ......”

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Apr 08,2015
Minithumbup
By: 'David'
Apr 08,2015
0 people found
this helpful
The Michael Hardy team were very professional in every aspect, had tremendous amount of patience with our prospective buyer and kept me informed of the on going situation we were in with our sale. would have no hesitation on recommending them....
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Comment on agent fees
I always find agents fees on the expensive side, but on this occasion, they earnt their money.
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“I was very happy with the service I received from ......”

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Apr 07,2015
Minithumbup
By: 'Sally'
Apr 07,2015
0 people found
this helpful
I was very happy with the service I received from Michael Hardy. Despite 2 previous agreed sales not proceeding for various reasons, they actively marketed the property again and a new buyer was secured within the next week....
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“Barny was brilliant throughout ...... no complaints this end ..... Great asset ......”

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Mar 20,2015
Minithumbup
By: 'Stuart'
Mar 20,2015
0 people found
this helpful
Barny was brilliant throughout ...... no complaints this end ..... Great asset to Michael Hardy, and all the best for the future....
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“From the initial valuation to the actual completion Barnaby was ......”

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Mar 20,2015
Minithumbup
By: 'John'
Mar 20,2015
0 people found
this helpful
From the initial valuation to the actual completion Barnaby was always communicating and acting as a go between for us and the purchaser. When he promised to call back , he did and he made it all happen in not always easy circumstances. I would recommend ...
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Comment on agent fees
Valuation on my property was difficult but we got there in the end.
Was this helpful? Yes

“Very impressed with the Michael Hardy experience. Very helpful and ......”

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Mar 13,2015
Minithumbup
By: 'Steve1988'
Mar 13,2015
0 people found
this helpful
Very impressed with the Michael Hardy experience. Very helpful and responsive team. Specifically, Nick and Neal worked hard to ensure the buying process ran smoothly for me, particularly in the final days. Thanks for a great effort!...
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“My history with Michael Hardy goes back 20 years and during ......”

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Mar 13,2015
Minithumbup
By: 'Anne'
Mar 13,2015
0 people found
this helpful
My history with Michael Hardy goes back 20 years and during that time they handled 2 sales and 1 purchase. With my recent sale I contacted them - explained the circumstances - and they delivered exactly the result they promised. After the sale they are still there should ...
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Comment on agent fees
No problem with this - they did exactly as I asked and as they promised in order to get my sale in the timescales I required.
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“Michael Hardy were generally very helpful with the purchase of ......”

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Mar 11,2015
Minithumbup
By: 'Rich'
Mar 11,2015
0 people found
this helpful
Michael Hardy were generally very helpful with the purchase of our first house. They were happy to help chase for information when we asked for it, and also called us regularly close to the completion to keep us in the loop. The staff we spoke ...
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“I used Michael hardy to both sell my existing property ......”

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Mar 06,2015
Minithumbup
By: 'Ms'
Mar 06,2015
0 people found
this helpful
I used Michael hardy to both sell my existing property and buy my new property. I found everyone there friendly helpful and professional throughout. It took a while to sell my property but barnie was v good with advice re revising the price etc. Neil ...
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“As a buyer I found this estate agent to be ......”

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Mar 04,2015
Minithumbup
By: 'Keith'
Mar 04,2015
0 people found
this helpful
As a buyer I found this estate agent to be very efficient and professional. I would recommend them to others looking to buy property....
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“I would like to thank Caroline and Helen for all ......”

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Feb 13,2015
Minithumbup
By: 'Matthew'
Feb 13,2015
0 people found
this helpful
I would like to thank Caroline and Helen for all of there hard work in getting us the property me and my fiancee wanted in Woodley. They have worked very hard and always email me updates and always return my calls. Excellent service. Me being ...
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Comment on agent fees
Fee's are reasonable they don't over charge you and they do explain what there for which is good
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Michael Hardy Residential Estate Agents, a Member of The Property Ombudsman who is registered with the Property Ombudsman Redress Scheme, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure is in place. This provides for the matter to be dealt with internally by the office manager and in the event that this is not satisfactory then the Managing Director, thereafter if we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write in the first instance to the Principal, Senior Partner or Director at the address as below:

Office Manager
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

3. Your complaint should be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below.

Neal Mackenzie
Managing Director
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

5. In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 4:32 PM 18/09/2015 by allAgents

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