92% lettings valuation accuracy
73% lettings fee satisfaction
No description for branch.
Latest Reviews
28th Aug 2023
reviewed by 'Ben'
16th May 2022
reviewed by 'Maria Taibo'
24th Jun 2021
reviewed by 'Gary'
7th Apr 2020
reviewed by 'Jeanette'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 92% | 73% | £550 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 35 | 0 | 42 | 14 | 50 | 6 | 37 | 0 | 9 | 2 |
Areas covered
- SW19
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Sep 13,2013
Sep 13,2013
0
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My landlord arranged for a Japanese Knottweed to be removed from our garden 2 days before my daughters 18 birthday party without consulting me with only one week's notice . When asked by our contact at Lauristans, Susan Lamont , he refused to change the date.
Susan then went ...
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Sep 12,2013
Sep 12,2013
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I have dealt with Lauristons for some time and I manage my own property. I have always used Lauristons to find tenants and the staff in Wimbledon are very efficient. Louise has always been my number one and I go to her when I need ...
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Sep 04,2013
Sep 04,2013
1
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Aimee and Costa were great! I stopped in without knowing of a property to view, and I'd just begun my hunt - my flatmate wasn't even with me yet. Aimee listed to our wants, needs, and - most importantly - paid attention to our budget. ...
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Sep 02,2013
Sep 02,2013
0
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Louise really took care of us to move into this house. We really appreciate her assistance and she provided us all the documentation required.
She has really nice manners....
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Sep 01,2013
Sep 01,2013
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Simon Monaghan was professional and responsive during the whole process of my purchase - an excellent experience throughout. When issues arose with my solicitor's queries and registration of share-of-freehold he was proactive and effective in communicating information, feeding back what was happening, facilitating issues with ...
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Aug 23,2013
Aug 23,2013
0
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We bought a property with Lauristons and the experience was great. Alexandra was very helpful, answering all questions in a honest and trustful way. She was quick to answer to emails and would always call back asap....
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Aug 11,2013
Aug 11,2013
3
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Myself, and my three roommates, had a wonderful experience renting from Lauristons. Aimee was attentive and mindful and wasn't pushy or impatient. It was very nice to deal with a real estate agent who didn't pressure me into wanting a property. Aimee understood that we ...
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Aug 10,2013
Aug 10,2013
3
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This was a great experience overall! Agents were very quick replying to emails and getting everything sorted and the viewing was done well....
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Aug 09,2013
Aug 09,2013
3
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Our experience with this agency has been very positive so far where we at the stage of finalising the tenancy agreement. Aimee was extremely helpful in helping us find a good property despite the challenge of only having two days to view properties (relocating). The ...
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Aug 09,2013
Aug 09,2013
3
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I was very pleased with Lauriston's service when we were looking for a flat. Aimee was very flexible and quick to organise for us two viewings and meet our demands. She was very friendly and easily approachable. She also helped us with other things regarding ...
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Aug 06,2013
Aug 06,2013
0
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I placed my property on Short Let with Lauristons Wimbledon, and overall the experience was very good. Costa, the agent, and Louise, the lettings progressor where both helpful and professional. Louise also dealt with some certifying that was required for the flat and that all ...
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Jul 29,2013
Jul 29,2013
0
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Having never dealt with Lauristons before, I was not optimistic about our move and expected the usual empty promises that paying clients / tenants have come to expect from estate agents. Cycnical that may be, but I have truly been surprised by the help and support ...
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Jul 26,2013
Jul 26,2013
0
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I have had a long term relationship with Lauristons in Wimbledon. I let a property through them as a landlord and then used them to sell the property.
I always found them to be straight talking and easy to deal with. They provided the services ...
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Jul 19,2013
Jul 19,2013
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Alex at Lauriston's was great at managing out purchase. She always returned calls and was proactive and friendly throughout the whole process. She went out of her way to help even out of hours and when on leave. Thank you!...
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Jul 15,2013
Jul 15,2013
0
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Our first Contact with them was through Mark Shodipo. A charming man who really cared to find the right property for us.
Once we were about to close the rent Louise Brown joined the party as manager of the property and it was all smooth ...
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Jul 03,2013
Jul 03,2013
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We had a very good experience dealing with Lauristons, the staff were helpful and polite. We were shown around the property and in a few weeks we had moved in. Sometimes the staff members can be a little hard to get hold of as they ...
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Jul 01,2013
Jul 01,2013
1
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This is the second time I have let my property through Laureston's and I would recommend their services to other Landlords. This last time did take approx 5 weeks, however, shortly after a relaunch on Zoopla and appearing in Absolutely Wimbledon it was successfully let....
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Jul 01,2013
Jul 01,2013
0
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Simon is friendly professional and very well prepared with the legal aspects of buying and selling a property. He mantained the communication between me and the vendor fluent and address issues I asked him about. Well done!...
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Jun 23,2013
Jun 23,2013
0
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I purchased a property from Kelly Still from Lauristons Wimbledon Hill and she was great to deal with. The purchase went really smoothly and Kelly was more than happy to help out on any issues and they were dealt with promptly. I would recommend Kelly ...
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May 23,2013
May 23,2013
5
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Lauristons were quick and effiecient in dealing with mine & my wife's application as we were ready to move in asap. Aimee & Louise were helpful in any questions we had and always kept in touch. Lauristons overall were great and I would recommend to anyone. Thanks...
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May 22,2013
May 22,2013
2
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I have been using Lauriston's as a non-resident landlord in the US for over 2 years. This is difficult both with the time difference and being so remote from my property. This year I had to re-let the property. Costa from Lettings was very efficient in ...
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Apr 30,2013
Apr 30,2013
0
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My previous experience with estate agents had made sure that I would be extremely wary of any in the future i would have to deal with, however dealing with Lauristons and especially in particular Louise Brown, my faith has been restored.
Louise dealt with every ...
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Apr 23,2013
Apr 23,2013
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I was put in contact with Lauristons by recommendation when I needed to sell my partners commercial premsies. Both Simon Horne and Darren Baker made what was a very difficult transaction for me very smooth and straightforward.
They were both extremely professional and I would ...
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Apr 22,2013
Apr 22,2013
3
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The agents were asked to co-ordiante with the landlords' and have the house painted, the letrical appliances replaced and new curtains in all the rooms. They didn't bother to pass our request to the owner and instead lied that the landlord didn't want to do ...
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What agent could do to change your mind?
There is no sense of responsiveness to the client. Our calls were not answered till much later and when done they were no solutions to our requestsAttached Filesnbsp;
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Apr 24, 2013
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(1)
Costa Leventis (branch manager) made the landlord aware on 4th April 2013 of the conditions relating to the offer. These were the furniture, electrical appliances, curtains and painting of the property. The following working day (offer fell evening before the bank holiday weekend) Saturday 6th April 2013 Louise Brown the lettings progressor produced the tenancy agreement which contained all 4 additional clauses agreed by all parties and issued this via docusign. The tenancy agreement is another ...
Apr 22,2013
Apr 22,2013
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I asked Lauristons to handle the sale of my house as I had dealt with them previously. Within 24 hours I had been contacted by the company producing the marketing details, an open morning had been held and the sales team had come round to view ...
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Apr 12,2013
Apr 12,2013
4
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I have now been dealing with lauristons for over six months and during this time I have been disgusted by the service and the way I have been spoken to by Nigel budd and his team of incompetent chimps!
After trying to sell my property ...
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What agent could do to change your mind?
Be genuine and sort there communication out.Attached Filesnbsp;
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May 01, 2013
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We would be grateful if Richard could identify himself with a surname or property address as I have absolutely no idea who this. Furthermore there is not a single sentence in the review that is consistent with any file that we have ever dealt with. Firstly, we never submit fake offers. Secondly, we pride ourselves on providing excellent customer service and regular client feedback. Thirdly, based on our viewing to offer conversion rate it would be fair to say that we very rarely arrange viewings ...
Apr 11,2013
Apr 11,2013
2
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Have had a great experience with Lauristons. They responded quickly to my initial property enquiry on Zoopla and followed up with other suitable properties. I arranged to see several properties with Mark and was taken to them and then dropped off back at a convenient ...
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Apr 08,2013
Apr 08,2013
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Louise was efficient and pleasant when I had to deal with her, though unfortunately when she was on holiday, the pick-up of issues that she was sorting out was less efficient...
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Mar 28,2013
Mar 28,2013
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I was given good advice about the value of the property. A buyer was found quickly and I was kept regularly informed as to progress of the transaction....
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Mar 28,2013
Mar 28,2013
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Prompt, speedy, and very helpful responses from Graeme Goessen in the Wimbledon office and the same for Melissa Bruce in the balahm office. Both have been extremely helpful in dealing with issues with my flat. All very much appreciated.
thanks...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:07 AM 08/09/2017 by Ryan Palattao
