The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.4/5, 195 Reviews
89% Recommended
92% letting valuation accuracy
73% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 92% | 73.00% | £550 | £4,000 |
Lauristons
53 Wimbledon Hill Road, London, Greater London
SW19 7QW
02089469468








By : 'Laura195'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SW19
Honestly, I would warn everyone to AVOID dealing with Lauristons in Wimbledon, I was the process of purchasing a property with them, when they suddenly put the property back on the market and told me that unless I increased my offer by some £30,000, the vendor would pull out. I could not afford... Read Full Review
By : NBudd
30 May 2014Dear Laura195, In response to your comments; we emphatically confirm that the scenario you have described does not match with any sale that our Wimbledon office have dealt with and I have not been ...
By : 'Alex'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW19
By far the worst Estate Agent I have ever had to deal with. After just five weeks of living at the property the landlord decided to sell at which point Lauristons marketed the property immediately, breaching the tenancy agreement in the process. The tenancy wasn't due to end until mid... Read Full Review
By : Alex Vinter
1 May 2014Dear Alex, Thank you for your comment, the landlord decided to sell your proeprty shortly after move in, we were unaware of this plan upon letting the property, but never the less we did take...
By : 'Linda'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW19
There were 7 days of building works between tenancies which included replacing broken fencing with the neighbouring properties. During this time Susan was exceptionally vigilant and liaised with the next door neighbours who were not always cooperative. She is unfailingly accessible and courteous, ... Read Full Review
By : 'Avoid'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW20
Worst experience I have ever had with a letting agency. I had to find a property immediately and contacted them to tour anything available. They never got back to me but there was a property on their website I really wanted to see. I called them, begged them to show me the property and then they ... Read Full Review
Responding to my emails would have been a huge start to making me trust this realtor! I understand having issues with a property. Stuff happens. But when things do happen I should not have to send 3-5 emails about the same issue and still not get a response!!!
By : Alex Vinter
31 Mar 2014Thank you for your feedback. Firsty we did not manage this property, so we cannot be held responsible for the original delay in your moving in or any maintenance issues during the tenancy, you...
By : 'MP'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW19
The team at Lauristons are really bad at getting back to tenants on issues in the property. They regularly fail to let their contractors know the basic things like who to call (tenant wise) when attending, whether they need keys etc and sometimes even fail to let the paying tenant know when a... Read Full Review
By : Alex Vinter
12 Feb 2014Dear MP, Thank you for your feedback, I oversee the lettings team at Lauristons. I have not received a complaint from anyone of late along the lines of your feedback and I have also checked with...
By : 'A'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SW19
Very many thanks to Simon and all Team Lauristons for the advice with marketing. Thereafter that the sale process seemed to be so quick, smooth and straightforward is proof of a sound cohesive organisation attuned to our needs and expectations. If my opinion was sought by anyone wishing to choose... Read Full Review
By : 'Wimbledon-Dan'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW19
I first came across Lauristons when I attended a house viewing open morning back in august 2013. Even though I didn't have an appointment the estate agent, Kelly Still, allowed me to have a look around the property and took some details of the sort of area and properties I was after. Even though I... Read Full Review
By : 'Abs'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW19
I have recently purchase a property through Lauristons, dealing with Simon Monaghan. I was very impressed with the level of service I received from Simon. I have used many agencies over the years to buy properties, and I have never met a more professional, honest estate agent, dealing every aspect... Read Full Review
By : 'Claire'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW19
Just wanted to leave a positive review of Lauristons in Wimbledon. We recently purchased a lovely house through them. During the viewings, Simon was exceptionally patient with us and went beyond the call of duty in terms of being accommodating and arranging things late and at the last minute. He... Read Full Review
By : 'M&D'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW19
We couldn't sing Kelly's praises long enough! Her professionalism coupled with her warm and friendly attitude were a breath of fresh air amidst many a negative experiences with other agents from various companies. Up until we met Kelly, our house-hunting was marked by, at worst, rude and... Read Full Review
By : 'NickM'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SW19
Professional right from the start. First viewing took place same day as signing up and the property was sold, subject to contract within 48 hours. Vetting of prospective purchasers was sound and despite delays not of Lauriston's making our buyer stuck with the... Read Full Review
By : 'Terry'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SW20
Having just completed on the sale of my house in SW20 with Lauristons, I am very happy to be able to leave my review. In short, Lauristons and in particular both Nigel Budd and Simon Monaghan have been superb from start to finish and I would highly recommend them. When selecting an agent, I met... Read Full Review
By : 'Tim'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW20
I think we had just about every hurdle with the purchase of our home but Simon remained calm, professional and approachable at all times. We were looking for a property for nearly a year and dealt with Simon a number of times previous and found him to be up front and honest, not something I can say ... Read Full Review
By : 'Wimbledonresident'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW19
Aimee and Costa did a great job with helping me move, sometimes under difficult circumstances. They were very good at negotiating between myself and the landlord, even with a time difference! After this stage, there were some issues when I moved on to the contract team. However Melissa and Louise... Read Full Review
By : 'David'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW19
I would like to say a special thank you to both Louise Brown and Susan Lamont of the Balham branch with regards to the letting and ongoing management of my property in SW19. The transition between my former tenants, previous agents and my new tenants with Lauristons has been smooth and... Read Full Review
By : 'Dominic'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW19
We completed a property purchase with Lauristons and Simon was friendly, accessible and helpful throughout, especially when complications were met. We were happy with the service from... Read Full Review
By : 'Matt'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW19
After going through the process of viewing the property and putting in an offer etc. We dealt with Mark Shodipo, who was fantastic! Then Susan was introduced as our contact for further issues regarding our property. I am not at all satisfied with the service from the point after we had moved in.... Read Full Review
By : Matthew Payne
14 Oct 2013Thank you for your feedback on this matter Matt, and I understand you have now spoken to our head of Property Management about the delays in works being carried out at the property. As you...

By : 'Matthew'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW19
Louise and Mark managed to get us moved in very quickly and as we didn't have a home this was much appreciated. Great professionalism from both of them and especially Louise in helping us with getting moved in on time without any problems. Moreover especially Louise was also fantastic and... Read Full Review
By : 'Max'
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SW19
Within the world of Estate Agency, communication skills are paramount to the maintenance and development of working relationships. It is these communication skills that are tested when individuals such as Louise Brown and Susan Lamont are required to look after and manage millions of pounds worth... Read Full Review
By : 'Hayley'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW19
Aimee was really good at getting back to us when we were looking to view the house and made last-minute plans to get us access. She's been easy to contact and super helpful getting the contracts drawn up. Everyone we dealt with at Lauristons was very friendly and... Read Full Review
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Last updated at 9/8/2017, 3:37:05 AM by allAgents