• Sue Ball
    Sue Ball
  • James Hawkesford
    James Hawkesford
  • Pauline Carrera-Silva
    Pauline Carrera-Silva
  • Jill Payne
    Jill Payne
  • Michelle Wilson
    Michelle Wilson
Description: HAWKESFORD is an independent, family owned and run firm of Estate Agents, General Practice Chartered Surveyors, Lettings Agents and Auctioneers with offices in Leamington Spa, Warwick and Southam The company was founded in 1991 and has developed into a thriving multi disciplined firm with a vast knowledge of the South Warwickshire Area.
Hawkesford

6 Euston Place Leamington Spa
Warwickshire
CV32 4LA

01926 430553 (S) 01926 438123 (L)

Aug 31,2016
Minithumbup
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Aug 31,2016
Featured Review
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I am a landlord (of a 2 bed house in Warwick) and moved across to Hawkesford at the start of 2016 because I was unhappy with the service from another Leamington agent I'd been using since 2009. My ex-tenant had also been having issues with that agent. I chose Hawkesford because everyone I dealt with was professional and friendly, plus the fees are both competitive and transparent. Ironically I didn't see the positive reviews on this website until after I'd chosen them. As a landlord, I cannot...
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Comment on agent fees
Fees are competitive and reasonable
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Sep 16,2015
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Sep 16,2015
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Reasonable fees and no hidden extra costs (eg no mandatory insurances). Very quick arranging repairs to the property. Respectful to the tenant, communicating relevant information by post, for example advising of possible noise / nuisances due to refurbishments on close flats. Best agency I've dealt with so far....
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May 23,2014
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May 23,2014
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Hi Louise Following on from yesterday\'s email I just wanted to say thanks for everything over the last year and a half. You\'ve been great support and the way you guys have dealt with my issues from the very first leak in the kitchen ceiling to the oven blowing up at Christmas. The check in process was easy the check out process lengthy but all in all a very good tenancy for me and its my first. Please commend your colleagues and contractors for all their hard work and great servi...
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Jul 15,2013
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Jul 15,2013
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Hawkesford as a whole were magnificent. From the first valuation by James Hawkesford to the completion of the sale they exceeded our expectations in every way. They sold the property in a few days at over the asking price and when those buyers dropped out they did the same again even more quickly. [What property slump? - not at Hawkesford!!]. Rory Noonan guided and supported us throughout the sale process, chasing up solicitors and keeping us informed. He made this stressful time as smooth and e...
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Jul 05,2013
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Jul 05,2013
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I\'ve been a tenant with Hawkesford for more than 10 years. They have always responded quickly to queries and sorted out any minor problems that crop up from time to time. They do a good job with maintaining the building and grounds. Overall I find their service efficient, friendly and reliable....
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Sep 15,2014
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Sep 15,2014
8 people found
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Very rude, incredibly abrupt and sarcastic. I have been renting for 8 years and never before had a problem on checkout. Very large amounts of money were demanded from me, I believe they use very expensive repair men. Some charges were valid however, for those I agreed to pay however past those I believe they tried to overcharge. Tried to charge me £100 for removing a cobweb and wiping tea stains from behind a radiator for example. Wanted £200 to paint a wall, when I asked for picture...
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Jun 26,2013
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Jun 26,2013
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I have always received a friendly, courteous and professional service from Hawkesford. They provide plenty of notice for property inspections, are flexible with dates and respond in a timely manner to any requests....
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Jun 26,2013
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Jun 26,2013
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I\'ve been a tenant with Hawkesford lettings for nearly ten years and during that time have had efficient, friendly and professional customer service from them. It\'s been during moments when the hot water suddenly hasn\'t worked or a previous tenant has left unpaid bills and I started getting bailiffs letters that i\'ve been glad that Hawkesford have been there to sort the problems out fast and efficiently for me....
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Jun 25,2013
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Jun 25,2013
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Pauline (and every member of staff at Hawkesford) have always been helpful, understanding, kind and quick to respond to anything I have asked them. I have always had any problems and repairs completed very quickly with minimal disruption to myself. This is the reason I have stayed with them for the last 7 years and have no plans to move anytime soon. My application was smooth and I moved in very quickly. Unlike any other agent I have used in the past Pauline met me at the property and checked me...
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Jun 25,2013
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Jun 25,2013
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I am a current tenant with Hawkesford Lettings in Leamington Spa. This is my 4th Property spanning 14 years with Hawkesford. My job means I am taken away from the area hence why I have rented so many properties through Hawkesford..Every time I need to move back to Warwickshire. Pauline and the team quickly find me a property to meet my needs for my next stay. I have rented Detached, Terraced and semi detached houses and currently now a flat. All the properties I have rented have always met my n...
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Apr 30,2013
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Apr 30,2013
1 people found
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Our family business has been using the services of Hawkesford Estate Agents for over 25 years now to rent, sell and buy our properties. I have no hesitation in recommending Hawkesford as they deliver a stress free and professional service. The staff are all very friendly and offer great advice from their many years of experience....
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Apr 30,2013
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Apr 30,2013
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They find good tenants for me with the minimum of fuss, and unlike some other agents,they don\'t have too many " add on " extras...
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Apr 16,2013
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Apr 16,2013
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We were pleased with our dealings with the agent in terms of organising viewings and negotiating our purchase. Verity was great at keeping us updated by phone and email throughout the process...
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Mar 15,2013
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Mar 15,2013
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Hawkesford offered a highly professional and readily accessible service both in selling our property and in going the extra mile to secure our new family home. Many thanks to all....
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Mar 11,2013
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Mar 11,2013
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The agent got answers to my queries within a good timeframe and was generally informative. They were also very helpful during the viewing phase at this and other local properties. Overall the service seemed friendlier and more personal than many of the other agents I dealt with during my house search....
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Mar 09,2013
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Mar 09,2013
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My Sister and I put our small bungalow up for sale in January 2012. We had 3 agents to view and give us a value. Like many people do we went for the highest valuation. We had some interest and good offers but no one came along with the ability to actually buy. By September we were getting very frustrated and decided to change agents. One of the original agents to value were Hawkesfords and we went with them at the Selling Price they originally suggested. The sales particulars were produced to a...
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Mar 08,2013
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Mar 08,2013
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I organised this sale from Australia,previous instruction meant that it was marketed very quickly .Viewings and responses were well reported , Final negotiations for sale involved 8 offers .Final offer was achieved above the asking price .Conveyance was processed with all the purchasers querries addressed prior to completion . Overall an excellent result in what I perceived as a difficult market I am sure the offce staff were central to the result achieved A very friendly professional serv...
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Nov 06,2012
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Nov 06,2012
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From the day I put my property on the market, the service I received from Hawkesford was excellent. I was kept up to date and informed at every step and all the staff I dealt with were polite, efficient and knowledgeable. Sue Ball was particularly helpful, always dealing quckly with any problems or queries I had and always with a sense of humour. Thank you to all....
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Oct 31,2012
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Oct 31,2012
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I used Hawkesford to sell my apartment. James Hawkesford provided a realistic price and excellent advice when reviewing offers. My main contact Verity was excellent and very hard working in making sure the sale went through after I accepted an offer despite some challenging circumstance. She also had a hand in making sure my purchase went through protecting the chain, something beyond what I would expect her to do. In addition, other staff at the agency were wholly professional and effective...
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Oct 30,2012
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Oct 30,2012
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We were very pleased with the professionalism and friendliness of all the staff at Hawkesford whilst we were selling our property and purchasing a new one. We were impressed by the number of prospective purchasers who viewed the property and we accepted an offer within 10 days of putting the house on the market. The communication was excellent, we received feedback after every viewing. Any issues, queries or problems were dealt with efficiently. Would highly reccommend....
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Jan 22,2012
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Jan 22,2012
2 people found
this helpful
terrible on repairs also they have kept all our deposit as they claimed that we had not put a bed together ( we did let them no) in my opion they take your money and dont give it you back waste off space persons no customer service skills or niceties vile ppl...
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What agent could do to change your mind?
terrible need to learn good customer service and politeness very rude and money hungry not a very nice experience
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Areas covered
  • CV31
  • CV32
  • CV33
  • CV8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 7 2 7 0 2 0 0 0
Sue Ball Sue Ball
Sales Consultant
2 reviews

About Sue No description set View full profile
James Hawkesford James Hawkesford
Managing Director
4 reviews

About James No description set View full profile
Pauline Carrera-Silva Pauline Carrera-Silva
Lettings Manager & Director
9 reviews

About Pauline No description set View full profile
Jill Payne Jill Payne
Lettings
0 reviews

About Jill No description set View full profile
Michelle Wilson Michelle Wilson
Lettings
1 reviews

About Michelle No description set View full profile

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Fees

No fees set.
Last updated at 2:51 PM 23/09/2015 by sue ball

Complaints Procedure

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Last updated at 2:51 PM 23/09/2015 by sue ball

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