“As a tenant they're a great team to deal with ......”
5 Star Review
Mar 23,2017
By:
'Declan'
Mar 23,2017
Branch: Leamington Spa, 6 Euston Place
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CV34
Branch: Leamington Spa, 6 Euston Place
Lettings (as a Tenant)
Postcode: CV34
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As a tenant they're a great team to deal with - friendly staff that are quick to respond to queries and are on time with gas safety checks and other safety, compliance and maintenance matters. They're proactive in helping to maintain the property - I remember getting an email saying when would be a good time to send someone to fix the garage roof? my reaction was there's something wrong with the garage roof?... It turned out some slates had been damaged in a storm the day prior, and a Hawkesford contractor noticed while performing other work we had scheduled
I wasn't used to such professionalism until moving to a Hawkesford managed property... In both England and my home country of Ireland I've experienced and witnessed tenants being subjected to overpriced unmaintained, dilapidated properties when renting on the open market, and in some cases with agencies, subjected to random unscheduled visits, bizarre and uncompromising rules and regulations and surprise fees and surcharges.
When we first found our property, Hawkesford were quick in handling our application, all the fees for before, during and after the tenancy period were explained (and after moving out 3 years later I can confirm they stuck to it).
During our stay they have been everything you would want- proactive in keeping the house well maintained, but otherwise giving tenants peace, privacy and security.
I'd recommend them to any professionals looking for a professional letting agency!
Comment on agent fees
Very fair compared to our experience with other agencies
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