100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
38% lettings fee satisfaction
Independent estate agency based in Walton on Thames High Street. Our experienced staff have a vast knowledge of the property market in Walton on Thames, Hersham, East & West Molesey & Weybridge. The three working Directors are based in the branch full time and are always happy to meet you personally and ...
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Independent estate agency based in Walton on Thames High Street. Our experienced staff have a vast knowledge of the property market in Walton on Thames, Hersham, East & West Molesey & Weybridge. The three working Directors are based in the branch full time and are always happy to meet you personally and discuss all your property needs from residential sales, lettings and property management.
Latest Reviews
30th Jun 2023
reviewed by 'Rebecca Greatbatch'
3rd May 2023
reviewed by 'Masoud'
13th Apr 2023
reviewed by 'Christine'
19th May 2020
reviewed by 'Leona'
9th Jul 2019
reviewed by 'Mike'
Opening Hours
Address
Harmes Turner Brown
45a High Street
Walton On Thames
Surrey
KT12 1DH
01932 222266
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £299,950 | £299,950 |
| Lettings | 50% | 38% | £1,000 | £1,830 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 7 | 3 | 0 | 1 | 0 | 0 | 1 |
Areas covered
- KT12
- kt13
- kt8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Estate agents
Latest Properties
No Properties
Oct 05,2023
Oct 05,2023
0
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Terrible experience dealing with Harmes Turner Brown, Walton on Thames branch (HTB).
The house I rented was advertised as freshly renovated, boasting new carpets, but reality couldn't have been further from the truth. Upon moving in, I was confronted with a disturbing revelation: the house ...
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Jun 30,2023
Jun 30,2023
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Steve and Austin did an amazing job at selling our house for us. They were always a pleasure to deal with and very helpful. I would definitely recommend them to others....
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May 03,2023
May 03,2023
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I had the pleasure of working with Austin Hewett from HTB as my real estate agent, and I cannot recommend them highly enough. From start to finish, Austin was incredibly professional, knowledgeable, and attentive to my needs. They were always available to answer any questions ...
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Apr 13,2023
Apr 13,2023
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After renting a property with HTB I would highly recommend them as nothing is too much trouble for them especially Charlotte as she went above and beyond to help me all through my tenancy. If I’m ever looking to rent again I would not ...
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May 19,2020
May 19,2020
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Selling a property is stressful at the best of times but the pandemic added a whole new level! Austin was very helpful when we first put the property on the market, carrying out the viewings etc. We were given plenty of notice and he never ...
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Jul 09,2019
Jul 09,2019
2
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Shame I can't give minus five stars. Jeez, where to start with how bad they are. The sells team know what they're doing and are very helpful and real pros. The letting team on the other hand. Chirst! Worst agents ever. They only seem to ...
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Dec 29,2018
Dec 29,2018
1
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Found them to be very unprofessional, unsupportive, uncooperative, with no understanding of the tenant's needs. Quite the worst estate agent I have ever come across, and to be avoided like the plague. Other agents are far superior, and so much more professional....
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Comment on agent fees
Not good value
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Dec 29,2018
Dec 29,2018
1
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Having used many other estate agents in the past this firm should be avoided like the plague .
Quite possible the worst I have ever experienced.
Avoid , avoid , avoid !!...
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Comment on agent fees
Overpriced and a con .
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Mar 22,2017
Mar 22,2017
1
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From an administration perspective HTB were reasonable efficient and helpful. However, we had issues on check out with (what were in my opinion) hugely excessive deductions. Having rented properties a number of times over the years and in each case receiving no deductions I was ...
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Comment on agent fees
Average level of fees
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“Terrible experience with the letting team, arrogant, unacceptable customer service ......”
Mar 01,2017
Mar 01,2017
3
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Terrible experience with the letting team, arrogant, unacceptable customer service which ignores tenants. A series of customer service training highly recommended, avoid....
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Oct 25,2016
Oct 25,2016
1
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We used HTB for their property management services. Their local knowledge and professional service assured us that we achieved the best income and security from our investment.
Nothing was too much and Charlotte was never phased by our constant calling !...
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Comment on agent fees
Good value for an excellent service.
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Nov 27,2014
Nov 27,2014
3
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A horrible experience with Sherrie Edwards, really stuck up, looked down her nose at my girlfriend as soon as she said something, didn't get back to our emails when she felt there wasn't a sale to be had and on the viewing the tenant did ...
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What agent could do to change your mind?
Employ someone else or have her take some racial awareness, customer service and sales training.Attached Filesnbsp;
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Aug 02,2010
Aug 02,2010
1
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Superb service & with a smile!!...
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Nov 30,2009
Nov 30,2009
1
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Sold our house quickly and were a pleasure to deal with, they don't take themselves to seriously like soo many agents - always have time for a chuckle and would use again. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:13 AM 08/12/2016 by Steve Turner
