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    Martin Galeraith
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    Sam Houlihan
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Farrell Heyworth

33 Churchgate Bolton
Lancashire
BL11HA

01204 399388
Oct 06,2017
Minithumbdown
By: 'Angry from Bolton'
Oct 06,2017
0 people found
this helpful
Avoid this estate agent at all costs!!! quick enough to take your custom but they are all full of hot air... They said I would sell my property in 8 weeks, that was the valuation Manager Stephen Ward. I would have 10 viewings a week, I was told by Gina from the Bolton branch. This did not happen, I had a 8 week rolling contract with Farrell Heyworth they tried telling me I did not when I had the contract printed out in black & white. I terminated the contract after 6 weeks. Do not use this ...
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Comment on agent fees
Very bad fees expensive I am very glad I terminated my contract I am now going with another estate agent. The fees are day light robbery for the service they provide.
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By: Laura Gittins
Oct 09, 2017
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Dear Sir/Madam, I'm sorry you were disappointed with the service you received during the time we marketed your property. At Farrell Heyworth we take all feedback from our clients very seriously. I would be grateful if you could contact me with your name and the address of the property you instructed us to sell so that I can investigate this matter further to marketing@farrellheyworth.co.uk Kind Regards, Laura Gittins Marketing Manager Farrell Heyworth ...
May 28,2017
Minithumbdown
By: 'NATNAEL B BEKELE'
May 28,2017
1 people found
this helpful
What a terrible agent and landlord! On several occasions I have been left with no hot water and heater - worse being over one week, from Easter Friday, with the same issues reported prior. Neither the agent nor the landlords would compensate me for the failure especially because it happened during, after and at Easter! Third issue reported, boiler unit box is unlike anything I have ever seen , and nearly fell on me due to screw left loos for access, and after explaining needs fixing back, I ...
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Comment on agent fees
Unfair. Bad!
Was this helpful? Yes
Apr 19,2017
Minithumbdown
By: 'Ijuatwanttosellmyhouse'
Apr 19,2017
0 people found
this helpful
They are very nice to until you sign that contract (in which they do not explain) and then the communication is terrible. When I asked if my house had any interest they replied with 'I don't know I've not checked me emails all day'. I want out of my contract and they are all ignoring me. They move all your stuff to take pictures and don't put it back, it was a rushed job. The listing on rightmove was wrong and it failed to appear on zoopla. I've tried countless times to communicate w...
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Comment on agent fees
Over priced.
Was this helpful? Yes
By: Iwanttosellmyhouse
Apr 21, 2017
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*my complaint has not been taken into consideration*. My partner and I was told that after 28 days if there's no sale there's no fee with the right to cancel. But the fine print of the contract (and worded terribly) means 20 weeks plus 28 days (it took the manager 2 weeks to explain this to me). The sales guy sat in my front room, did not explain the contract and asked me for a 'quick signiture'. As part of my complaint I wanted the cancellation fee to be removed but I was told 'I'm making ex ...
Aug 21,2016
Minithumbdown
By: 'no-pushover'
Aug 21,2016
2 people found
this helpful
We recently had to sell my mother's house to pay for her care home fees. The manager from Farrell and Heyworth was friendly when I met him at the property, unfortunately this was the only company my sister had contacted to sell our mother's house.I had done everything myself and this was the only thing my sister was arranging. I wanted to choose the best of 3 agents like I have done in the past selling my own properties... big mistake I didn't this time. The manager advised me he knew buyers who...
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What agent could do to change your mind?
Ridiculous....‚£1800.00
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Comment on agent fees
Ridiculous....‚£1800.00
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By: Martin Galbraith
Sep 02, 2016
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Whilst we are disappointed you have been unhappy with the service you received from our branch we are very pleased to have sold your property in what we consider to be a timely and successful manner. I had hoped to discuss all of the concerns you have raised in your review during our telephone call last week but realise that this was inconvenient for you at the time. Customer satisfaction is very important to us and I would be more than happy to speak to you personally about this matter. Please ...
Jan 20,2015
Minithumbdown
Paul Hearne
Sam Houlihan
By: 'Miss T'
Jan 20,2015
1 people found
this helpful
Please avoid this estate agent at all costs. I was disappointed to see "terrible" was the worst word I could use to describe them. Do not be fooled (as we were) by Martin who comes out to value your property, it'll be the first and last time you have contact with him and his staff. I think they had no interest in our property as it was only a two bed terrace and therefore of little financial gain to them. The entire team are incompetent, most of the time I advised them of the cou...
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What agent could do to change your mind?
Employ staff who know their job
Attached Files
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Jul 16,2013
Minithumbdown
Paul Hearne
By: 'suzanne'
Jul 16,2013
3 people found
this helpful
We used the Bolton branch to fully manage our property when we moved out of the area.we moved out in February 2011 and a tenant moved in to the house in June.the property was in a clean state when we left as I am very particular when it comes to cleanliness.throughout the tenancy we did everything that the tenants requested,even agreed to them having dogs and redecorating certain rooms.we moved back into the house on 20 April and the tenants had moved out 2 days before.on a couple of occasions d...
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Jun 18,2012
Minithumbdown
Martin Galeraith
By: 'Z Razzak'
Jun 18,2012
4 people found
this helpful
Farrell Heywroth manage and maintain the property next door to me. We both havea 50% ownership of a fence at the back. This is in desparate need of repair. The agent took over 4 weeks to contact and get get a reply from their landlord. They were thrn supposed to asses the fence for their landlord. They took pictures from their one side - their side. They filed a biased report to the landlord without any surveyancing or builders advice and stated it was safe and didn\'t need repairs. But i...
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What agent could do to change your mind?
Come to the property, talk to me in person, see the fence from my side, and then discuss the need for repairs or not. That is all I wanted. I am their neighbour, they should deal with me people like human beings instead of property files to be \"managed\".
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 20% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £65,000
  • Max: £65,000

Letting
  • Min: £0
  • Max: £0



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