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Farrell Heyworth

32-34 Churchgate Bolton
Lancashire
BL11HA

01204 399388
Website not available

Properties for Sale
Properties to Rent

“ Completely unprofessional & dishonest... ”

May 11,2018
Minithumbdown
By: 'YB'
May 11,2018
0 people found
this helpful
I spoke to them on a Monday to arrange a viewing for a property with their board on it. I was told the paperwork isn't complete for the listing. Once it's listed the property will go online. The property went online on a ...
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Was this helpful? Yes
By: The Farrell Heyworth Team
May 15, 2018
View all comments (1)
Dear Mr B, I believe you were interested in purchasing a property which is already under agreement. I understand this can be frustrating but we would be delighted to hep you to find another property which meets your requirements. Please don't hesitate to call us on 01204 399388 All the best, The Farrell Heyworth Team ...
Dec 08,2017
Minithumbup
By: 'Thank you'
Dec 08,2017
4 people found
this helpful
Stevie and the team were awesome. I completed with my house in Bolton very quickly!! They were lovely to work with and already looking for another through them....
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Was this helpful? Yes
Oct 06,2017
Minithumbdown
By: 'Angry from Bolton'
Oct 06,2017
1 people found
this helpful
Avoid this estate agent at all costs!!! quick enough to take your custom but they are all full of hot air... They said I would sell my property in 8 weeks, that was the valuation Manager Stephen Ward. I would have 10 viewings a week, I was ...
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Comment on agent fees
Very bad fees expensive I am very glad I terminated my contract I am now going with another estate agent. The fees are day light robbery for the service they provide.
Was this helpful? Yes
By: Laura Gittins
Oct 09, 2017
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Dear Sir/Madam, I'm sorry you were disappointed with the service you received during the time we marketed your property. At Farrell Heyworth we take all feedback from our clients very seriously. I would be grateful if you could contact me with your name and the address of the property you instructed us to sell so that I can investigate this matter further to marketing@farrellheyworth.co.uk Kind Regards, Laura Gittins Marketing Manager Farrell Heyworth ...
May 28,2017
Minithumbdown
By: 'NATNAEL B BEKELE'
May 28,2017
2 people found
this helpful
What a terrible agent and landlord! On several occasions I have been left with no hot water and heater - worse being over one week, from Easter Friday, with the same issues reported prior. Neither the agent nor the landlords would compensate me for the ...
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Comment on agent fees
Unfair. Bad!
Was this helpful? Yes
Apr 19,2017
Minithumbdown
By: 'Ijuatwanttosellmyhouse'
Apr 19,2017
0 people found
this helpful
They are very nice to until you sign that contract (in which they do not explain) and then the communication is terrible. When I asked if my house had any interest they replied with 'I don't know I've not checked me emails all day'. I ...
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Comment on agent fees
Over priced.
Was this helpful? Yes
By: Iwanttosellmyhouse
Apr 21, 2017
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*my complaint has not been taken into consideration*. My partner and I was told that after 28 days if there's no sale there's no fee with the right to cancel. But the fine print of the contract (and worded terribly) means 20 weeks plus 28 days (it took the manager 2 weeks to explain this to me). The sales guy sat in my front room, did not explain the contract and asked me for a 'quick signiture'. As part of my complaint I wanted the cancellation fee to be removed but I was told 'I'm making ex ...
Aug 21,2016
Minithumbdown
By: 'no-pushover'
Aug 21,2016
2 people found
this helpful
We recently had to sell my mother's house to pay for her care home fees. The manager from Farrell and Heyworth was friendly when I met him at the property, unfortunately this was the only company my sister had contacted to sell our mother's house....
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What agent could do to change your mind?
Ridiculous....‚£1800.00
Attached Files
Comment on agent fees
Ridiculous....‚£1800.00
Was this helpful? Yes
By: Martin Galbraith
Sep 02, 2016
View all comments (1)
Whilst we are disappointed you have been unhappy with the service you received from our branch we are very pleased to have sold your property in what we consider to be a timely and successful manner. I had hoped to discuss all of the concerns you have raised in your review during our telephone call last week but realise that this was inconvenient for you at the time. Customer satisfaction is very important to us and I would be more than happy to speak to you personally about this matter. Please ...
Jan 20,2015
Minithumbdown
By: 'Miss T'
Jan 20,2015
1 people found
this helpful
Please avoid this estate agent at all costs. I was disappointed to see "terrible" was the worst word I could use to describe them. Do not be fooled (as we were) by Martin who comes out to value your property, it'll be the ...
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What agent could do to change your mind?
Employ staff who know their job
Attached Files
Was this helpful? Yes
Jul 16,2013
Minithumbdown
By: 'suzanne'
Jul 16,2013
3 people found
this helpful
We used the Bolton branch to fully manage our property when we moved out of the area.we moved out in February 2011 and a tenant moved in to the house in June.the property was in a clean state when we left as I am ...
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Was this helpful? Yes
Jun 18,2012
Minithumbdown
By: 'Z Razzak'
Jun 18,2012
4 people found
this helpful
Farrell Heywroth manage and maintain the property next door to me. We both havea 50% ownership of a fence at the back. This is in desparate need of repair. The agent took over 4 weeks to contact and get get a reply from their landlord. They were ...
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What agent could do to change your mind?
Come to the property, talk to me in person, see the fence from my side, and then discuss the need for repairs or not. That is all I wanted. I am their neighbour, they should deal with me people like human beings instead of property files to be \"managed\".
Attached Files
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
40% customers were satisfied with fees 43% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £65,000
  • Max: £65,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Complaints Procedure

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Awards won by Farrell Heyworth, Bolton BL11HA

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