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    Mohammed Bhatti
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    Hayley
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    James Bignell
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    James Bignell
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Dexters

199 Merton Road London
Greater London
SW19 1EE

020 8540 1221
Website not available

Properties for Sale
Properties to Rent

Feb 07,2018
Minithumbup
Hayley
By: 'emiller'
Feb 07,2018
0 people found
this helpful
Hayley was totally on the ball from the moment I called - everything has gone like clockwork and we have viewed and completed the rental in record time. Thank you for the great service Hayley...
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Comment on agent fees
Totally reasonable - I have absolutely no complaints
Was this helpful? Yes
By: Marilyn
Feb 12, 2018
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Dear Emiller, We are delighted to read that our Wimbledon Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jan 12,2018
Minithumbup
James Bignell
By: 'Wendy'
Jan 12,2018
0 people found
this helpful
I would like to recommend James Bignell for a five star rating. Dexters have been my agents for a good number of years. In the past I've had some disagreements with the company. Since James Bignell joined Dexters I've had had a very ...
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Was this helpful? Yes
By: Marilyn
Feb 12, 2018
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Dear Wendy, We are delighted to read that our Wimbledon Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Apr 28,2017
Minithumbup
By: 'Nelly'
Apr 28,2017
0 people found
this helpful
Since James Brignell is doing great.... all the staff that needed to done from about almost 2 years was finally done in one week thank to him.really professional.... finally. well done. Thanks...
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Was this helpful? Yes
By: Marilyn Plews
May 03, 2017
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Dear Nelly, thank you for your comments although I am sorry to read that things had not been going well until James became involved. If you could let me have further details regarding this, I would like to review the earlier dealing with the team. I look forward to hearing from you. Kind regards Marilyn Plews, Head of Customer Relations customerrelations@dexters.co.uk ...
Dec 23,2016
Minithumbup
Hayley
By: 'Anonymous'
Dec 23,2016
0 people found
this helpful
Dexters South Wimbledon were amazing I have rented a property through them for 2 years they are continually helpful throughout. All members off staff were professional and very polite. I had a brilliant service and would highly recommend my family and friends to Dexters....
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Comment on agent fees
Good
Was this helpful? Yes
By: Marilyn
Jan 03, 2017
View all comments (1)
Dear Sir/Madam, I just wanted to say thank you for your kind comments about the service you received from our South Wimbledon office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Head of Customer Relations. ...
Nov 06,2015
Minithumbup
Mohammed Bhatti
By: 'Ieva'
Nov 06,2015
1 people found
this helpful
My home was destroyed by fire where I lived with my husband and our 2 year old daughter. We needed a new accommodation urgently. Mohammed went out of his way to find a suitable property for us. He negotiated price with the landlord on behalf of ...
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Was this helpful? Yes
By: Marilyn
Nov 09, 2015
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Hello, I am the Customer Services Manager here at Dexters, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Jun 08,2014
Minithumbdown
By: 'Dave'
Jun 08,2014
185 people found
this helpful
The overall quality and communication with Dexters is terrible, we've been told 3 different things by 3 different agents, who apparently don't communicate with each other as each agent was completely unaware we'd been in contact with them before. We paid an early leaving fee (10% of all ...
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What agent could do to change your mind?
Agents were unhelpful and uninformed.
Attached Files
Was this helpful? Yes
By: Marilyn
Jun 25, 2014
View all comments (1)
Hello I am really sorry to hear that you have been unhappy with the service provided by our Dexters branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Sep 02,2013
Minithumbdown
By: 'Dominic'
Sep 02,2013
89 people found
this helpful
Dexters were the agent for the rental we lived in for two years. Towards the end of the agreement we approached them and asked about moving out 20 days or so early. They were fine with this and we agreed a date. We had a letter ...
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What agent could do to change your mind?
If you stuck to the arrangement you made it would have been fine. Not giving a phone call or an email or anything but just changing it at the last second is absurd.
Attached Files
Was this helpful? Yes
By: Asma
Oct 02, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am Head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Asma ...
Oct 31,2012
Minithumbdown
By: 'Agreed, never again'
Oct 31,2012
85 people found
this helpful
I can second everything user \'never again\' said. They wouldn\'t provide the EPC until I made it a condition of my offer. They began ringing every day and leaving frenzied "the sky is falling" messages when the fixed term was about 2 ...
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What agent could do to change your mind?
Absolutely nothing. They behaved deceitfully and are clearly either uninformed of the existence of tenants\' rights or attempting to exploit the possibility that the tenant isn\'t aware of his/her rights. This is a perfect example of why LAs need to be regulated.
Attached Files
Was this helpful? Yes
By: Agreed, never again
Nov 12, 2012
View all comments (3)
As if it's not a tenant's legal right to have the contact information of the landlord. All this nonsense came straight from the BRANCH MANAGER and in writing. ...
Oct 10,2012
Minithumbdown
By: 'never again'
Oct 10,2012
83 people found
this helpful
DO NOT rent through this agent - all smiles and helpfulness until you pay the \'holding\' fee (which does not take the property off the rental market), then they are a nightmare to get hold of unless they want your deposit, then they are ...
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What agent could do to change your mind?
If the agent had been willing to discuss issues professionally, instead of being rude, bullying and arrogant.
Attached Files
Was this helpful? Yes
By: never again
Oct 21, 2012
View all comments (2)
Thank you for your generic reply (yes, I did look at replies to other comments) - as we have already asked who to complain to and your name/email address was not the one given, we can only assume that either; a) Dexters have finally realised they have too big an issue to keep fobbing people off via individual offices, so have employed a central person to do this so their other email addresses are not clogged with complaints..... b) you are only rolled out when complaints are logged on a pub ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
83% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 4 4 0 0 0 0 0 0
Mohammed Bhatti - no image available Mohammed Bhatti
Senior Lettings Consultant
1 reviews

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Hayley  - upload your photo Hayley
2 reviews

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James Bignell - upload your photo James Bignell
0 reviews

About James No description set View full profile
James Bignell - upload your photo James Bignell
1 reviews

About James No description set View full profile

Fees

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Complaints Procedure

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Awards won by Dexters, London SW19 1EE

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