5 Star Review
Jul 24,2024
By:
'Oliver'
Jul 24,2024
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW8
Lettings (as a Tenant)
Postcode: TW8
0
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@Amy Butler
Your high level of service and communication were greatly appreciated. Your market knowledge and attention to detail were extremely helpful throughout the search process....
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“I normally hate being cold called but Shahida......”
5 Star Review
May 20,2024
By:
'Georgina'
May 20,2024
Services: Lettings (as a Landlord)
Rent PCM: £2200
Would you recommend?: Yes
Postcode: W4
Lettings (as a Landlord)
Rent PCM: £2200
Postcode: W4
0
people found
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I normally hate being cold called but Shahida sounded so warm and friendly and so cute that I decided to go along with Dexters instead of just sticking with my previous agent. She and all her team have worked really hard to find the right ...
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“They are unprofessional, lier, a responsible,......”
1 Star Review
Jul 17,2021
By:
'M. Taylor'
Jul 17,2021
Services: Lettings (as a Tenant)
Rent PCM: £2490
Would you recommend?: No
Postcode: W4
Lettings (as a Tenant)
Rent PCM: £2490
Postcode: W4
4
people found
this helpful
They are unprofessional, lied, a responsible, I really had a bad experience with them , they are destroyer please please do not trust dexters , they really played me ....
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4
people found
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5 Star Review
Jul 14,2021
By:
'Chris'
Jul 14,2021
Services: Lettings (as a Tenant)
Rent PCM: £3300
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Rent PCM: £3300
Postcode: W4
0
people found
this helpful
Narayan, and all the team at Dexters Chiswick, were really helpful and proactive in finding us a suitable house. Narayan was focused on working out exactly what we needed, and was very positive, patient and prompt in letting us know about appropriate properties and getting ...
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“NARAYAN PROFESSIONAL APPROACH...”
5 Star Review
Feb 16,2021
By:
'Leon Bell'
Feb 16,2021
Services: Lettings (as a Tenant)
Rent PCM: £1699
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Rent PCM: £1699
Postcode: W4
0
people found
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GOOD EVENING TO THE WORLD, at these unpredented times I just want to say a big thank you to NARAYAN from CHISWICK DEXTERS for help me to find and secure my second home, put to me and my future wife in a positive light not ...
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“If only all staff at Dexter's were like Sacha......”
5 Star Review
Dec 29,2020
By:
'Wanessa'
Dec 29,2020
Services: Lettings (as a Tenant)
Rent PCM: £3000
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Rent PCM: £3000
Postcode: W4
0
people found
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If only all staff at Dexter's were like Sacha at the Chiswick branch, would be amazing! She goes above and beyond, have never dealt with a member of staff from a state agent with so much professionalism. My 5 stars to Dexter's Chiswick is because of ...
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1 Star Review
Dec 19,2020
By:
'M Thompson'
Dec 19,2020
Services: Sales (Prospective customer)
Sold price: £1250000
Would you recommend?: No
Postcode: W4
Sales (Prospective customer)
Sold price: £1250000
Postcode: W4
3
people found
this helpful
They are liars. I rang to request a viewing on one of their houses for sale. I was told it went under offer 6 weeks prior. This was not the case on any website. In fact, I learned from another source that the property in question ...
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3
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5 Star Review
Dec 04,2020
By:
'FRANCESCA'
Dec 04,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
1
people found
this helpful
Ginevra was extremely amazing in helping me with my search and even though i didn't end up renting through dexters was by far the best agent...
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1
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“I've been looking around for a flat but this ......”
5 Star Review
Dec 04,2020
By:
'Kate'
Dec 04,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
0
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I've been looking around for a flat but this agency provided me the fastest service, thanks to Ginevra. Thank you...
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“Unprofessional and Unlawful practices...”
1 Star Review
Nov 01,2020
By:
'Maureen'
Nov 01,2020
Services: Lettings (as a Tenant)
Rent PCM: £1750
Would you recommend?: No
Postcode: TW8
Lettings (as a Tenant)
Rent PCM: £1750
Postcode: TW8
3
people found
this helpful
Very unprofessional, complete lairs, will say anything to you but so the complete opposite.
Particularly Genevra, does not reply, extremely unprofessional, agreeing to conditions then lying about it.
*
Walk away from Dexter's...they don't care...
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“Resourceful and energetic...”
5 Star Review
Mar 23,2019
By:
'Robert'
Mar 23,2019
Services: Buying agent
Would you recommend?: Yes
Postcode: W4
Buying agent
Postcode: W4
0
people found
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Dexters were extremely efficient and well mannered in finding potential buyers for our house and a property to buy on the other side of London. In the end for personal reasons we did not go ahead with the sale and purchase but have only praise ...
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Comment on agent fees
Quite Reasonable (though we did not proceed with purchase and sale)
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“Great, efficient service...”
5 Star Review
Dec 05,2018
By:
'Mr'
Dec 05,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W4
Lettings (as a Landlord)
Postcode: W4
0
people found
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I had a great experience renting my flat out with Dexters. They found me new tenant within 2 days after my previous agent taking 6 weeks!...
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0
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“Disappointing, untrustworthy...”
1 Star Review
Nov 19,2018
By:
'JMC'
Nov 19,2018
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: W4
Sales (as a Vendor)
Postcode: W4
9
people found
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A disappointing experience. We did sell a house through them, but I wouldn't trust their advice again. They were not honest with us, and the move itself was unnecessarily difficult. Results and commission is all they are concerned about, and they would
not adjust their ...
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Comment on agent fees
See above
9
people found
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“If only Zero Star's was an option...”
1 Star Review
Nov 09,2018
By:
'Insider'
Nov 09,2018
Services: Lettings (Prospective customer)
Rent PCM: £1525
Would you recommend?: No
Postcode: TW8
Lettings (Prospective customer)
Rent PCM: £1525
Postcode: TW8
9
people found
this helpful
Totally shocking experience with this agency...
After putting an offer on for the property and having it accepted with confirmation by both the landlord and Kate.
Kate took a holding deposit from us and requested us for additional information on the evening of 05/11, On the ...
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9
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1 Star Review
Jul 18,2018
By:
'Lisa'
Jul 18,2018
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: W4
Lettings (Prospective customer)
Postcode: W4
10
people found
this helpful
No clue why the google reviews are full of five stars.
Shocking experience. I found out Dexter is badly managed from a viewing. The property I viewed was literally next to the Chiswick office, so that I presumed I would be in time for the ...
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10
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“Well what can I say probably the worst experience we ......”
1 Star Review
Feb 17,2018
By:
'Nancy'
Feb 17,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
23
people found
this helpful
Well what can I say probably the worst experience we have had. Whist living in the property they were incredibly slow to act on anything, we were without a shower for 10 days in the end we contacted the landlord directly, paid for it to be ...
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23
people found
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“Natasha Cree is a wonderful agent, truthful and reliable and ......”
5 Star Review
Oct 11,2017
By:
'GSL'
Oct 11,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
0
people found
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Natasha Cree is a wonderful agent, truthful and reliable and someone we have been trusting for a while now without ever being let down,...
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0
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“Very slow to respond. Doesn't check emails and doesn't return ......”
1 Star Review
Jun 09,2017
By:
'Abdul'
Jun 09,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
30
people found
this helpful
Very slow to respond. Doesn't check emails and doesn't return your calls. Because of this even after agreeing on the offer, completing the references, paying all fees, and even after tenancy agreement is issued we lost the rental property....
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30
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“They have been completely useless.They've been quick to chase ......”
1 Star Review
Apr 26,2017
By:
'Unhappy'
Apr 26,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
31
people found
this helpful
They have been completely useless.
They've been quick to chase us for money and very slow to respond once we've proved we've already paid.
They manage to get every contract wrong, each time someone new joins or leaves - we're currently on revision 4 of the ...
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31
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“I found my hunt for a place to stay whilst ......”
5 Star Review
Oct 27,2016
By:
'floeyhoey'
Oct 27,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
0
people found
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I found my hunt for a place to stay whilst working in London away from Gloucester a puremail breeze. Can't wait to move into my new pad. Thanks Sacha for making my search for an additional home so stressed free....
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Comment on agent fees
Good
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“GREAT AGENT, GREAT EXPERIENCE - Michael Varilone and Andrew Shaw ......”
5 Star Review
Oct 27,2016
By:
'Ms'
Oct 27,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: ELLE
Lettings (as a Landlord)
Postcode: ELLE
0
people found
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GREAT AGENT, GREAT EXPERIENCE - Michael Varilone and Andrew Shaw were both very lovely people to deal with, gave me honest and weekly feedback with regards to viewings which took place - I would definitely say their fees are justifiable as they were able to ...
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“I wish I could put 0 stars. Most inefficient, inconsistent, s* ......”
1 Star Review
Sep 29,2016
By:
'Desiree'
Sep 29,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
45
people found
this helpful
I wish I could put 0 stars. Most inefficient, inconsistent, s* unreliable, useless, lazy estate agent*. They have no idea about how to rent a house and the only thing they were good at was chasing us every month to ask for money when we had ...
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45
people found
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“I will never ever even look to the Dexters brand ......”
1 Star Review
Sep 27,2016
By:
'Ali'
Sep 27,2016
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: W4
Lettings (Prospective customer)
Postcode: W4
46
people found
this helpful
I will never ever even look to the Dexters brand after the bad experience I have had with them. If you want to be messed around, and to have your time wasted, then this brand will recieve the full five stars. If I am meeting ...
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Comment on agent fees
They do not seem to have a structure when it comes to fees. Do not assume that just because you've signed a paper or given your card details, that any fees or deposites will be taken. They don't. Not to be trusted.
46
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“If I could give Dexters minus stars I would. The ......”
1 Star Review
Sep 13,2016
By:
'Howcanthisbe'
Sep 13,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
48
people found
this helpful
If I could give Dexters minus stars I would. The team, specifically Alex Cook, Kamil, Jonathan Hill are obnoxious, aggressive and unprofessional. We rented a house from Dexters in 2012 when we were due to have newborn twins. At the end of our rental year we ...
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48
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“This review goes for all Dexters to be honest, but ......”
1 Star Review
Oct 02,2015
By:
'Ibie'
Oct 02,2015
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: No
Postcode: TW8
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: TW8
82
people found
this helpful
This review goes for all Dexters to be honest, but mainly the chiswick branch. I find that with the likes of Dexters, Foxtons, Haart and so on the running theme is dishonesty and a total lack of people skills. It's as if they literally discard ...
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82
people found
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“I dealt with Michael at Dexters when I was looking ......”
5 Star Review
Aug 14,2014
By:
'Clare'
Aug 14,2014
Services: Lettings (as a Landlord)
Rent PCM: £4225
Would you recommend?: Yes
Postcode: W4
Lettings (as a Landlord)
Rent PCM: £4225
Postcode: W4
1
people found
this helpful
I dealt with Michael at Dexters when I was looking for agents to rent my property through. What I liked was that he was honest, and straight talking and actually gave me lots of valuable advice about the market and how things work....
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1
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“TL;DR won't listen to you, promise you a lot ......”
2 Star Review
Jun 28,2014
By:
'Your'
Jun 28,2014
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: W4
Sales (Prospective customer)
Postcode: W4
189
people found
this helpful
TL;DR won't listen to you, promise you a lot and consistently fail to deliver anything, fail to respect simple rules of visiting the house despite numerous requests.
Dear Dexters,
You are officially hopeless. I won't mention how many times you told us that you'll ...
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What agent could do to change your mind?
Follow extremely simple instructions.
Attached Filesnbsp;
189
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“Oh how I wish I read comments in this forum ......”
1 Star Review
May 28,2014
By:
'Triple-check'
May 28,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
190
people found
this helpful
Oh how I wish I read comments in this forum before dealing with Dexters! I hope these comments would be helpful to someone in the future, but clearly my experience is quite in line with other tenants' comments on Dexters Chiswick / Tom specifically.
We have ...
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What agent could do to change your mind?
Be honest.
Attached Filesnbsp;
190
people found
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“Tom organised the creation of a listing for our property, ......”
5 Star Review
May 17,2014
By:
'Jean'
May 17,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W4
Lettings (as a Landlord)
Postcode: W4
2
people found
this helpful
Tom organised the creation of a listing for our property, met prospective clients at the property for viewings and closed the deal/created the contract (before handing over to a property management agent under our instruction). Tom was professional, kept to appointments and schedules, and ...
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2
people found
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“From the beginning to end absolutely terrible.The lease contract's ......”
1 Star Review
Mar 02,2014
By:
'A'
Mar 02,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
183
people found
this helpful
From the beginning to end absolutely terrible.
The lease contract's standard clauses cannot be changed even the landlord and the tenant agree. I was not aware of this at the time when I put the deposit time as I would have then asked for the ...
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What agent could do to change your mind?
Be transparent and open
Treat your clients with respect
Do your job
Attached Filesnbsp;
183
people found
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