“TL;DR won't listen to you, promise you a lot ......”
2 Star Review
Jun 28,2014
By:
'Your'
Jun 28,2014
Branch: London, 388 Chiswick High Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: W4
Branch: London, 388 Chiswick High Road
Sales (Prospective customer)
Postcode: W4
189
people found
this helpful
TL;DR won't listen to you, promise you a lot and consistently fail to deliver anything, fail to respect simple rules of visiting the house despite numerous requests.
Dear Dexters,
You are officially hopeless. I won't mention how many times you told us that you'll sell our house in a weekend, and later failed miserably. I won't mention how much did you brag that you're the only agency which can generate tons of viewings and then managed to deliver only 1 viewing in two weeks which was cancelled without warning. I would only like to say one thing: despite the fact that we have requested that shoes must never be worn in the house, every single of your agents who did viewings without us being present, never bothered to take them off, and apparently, instructed prospective buyers accordingly. Dear Dexters - you are beyond redemption. If the simple words "shoes off" just can't get through, I believe the hope is truly and completely lost.
What agent could do to change your mind?
Follow extremely simple instructions.
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I am really sorry to hear that you have been unhappy with the service provided by our Chiswick branch. I am head of Customer Services and I wondered if I could be of any further assistance?
If you could e-mail further details to me at [email protected], I would like to investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn