Croydon, CR2
4.8/5, 1217 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
90% lettings fee satisfaction

Property Features

Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 1217
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
11th Mar 2022
reviewed by 'A'
“We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave ......”
20th Dec 2021
reviewed by 'Maria'
“We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help ......”
11th Dec 2019
reviewed by 'Luinete'
“Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to ......”
22nd Nov 2019
reviewed by 'Earl'
“Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ......”
12th Nov 2019
reviewed by 'Vince'
“I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
41 - 43 Brighton Road
Croydon
Greater London
CR2 6EB
02086801699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £25,000 £2,005,000
Lettings 92% 90% £460 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
147 6 473 14 180 0 338 0 56 3
Areas covered
  • CR2
  • CR0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Choices sold my property and I am very happy with ......”

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Jan 19,2013
Minithumbup
By: 'J'
Jan 19,2013
3 people found
this helpful
Choices sold my property and I am very happy with the service I received. It was fast efficient and professional. I would definitely recommend them....
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“After my house fell through twice with another agent, I ......”

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Jan 19,2013
Minithumbup
By: 'John'
Jan 19,2013
28 people found
this helpful
After my house fell through twice with another agent, I decided to change my estate agent. Choices had approached me by coming to my house when they saw my house advertised on the Internet. They said they would sell my home in two weeks which ...
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“Adam was very supportive and assuring during the whole process ......”

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Jan 18,2013
Minithumbup
By: 'Minesh'
Jan 18,2013
1 people found
this helpful
Adam was very supportive and assuring during the whole process of finding and completing the moving in of the tenant. He provided plenty of information and provided great customer service whilst ensuring all the details were looked into. I look forward to the continued relationship ...
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“I have recently used choices to let out my property ......”

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Jan 17,2013
Minithumbup
By: 'MrA'
Jan 17,2013
1 people found
this helpful
I have recently used choices to let out my property in south croydon for me and as a first time landlord this was quite daunting. I mainly dealt with James throughout the process of marketing my house and finding a new tennant and he helped ...
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“I have always been impressed with Mr Donkers enthusiam and ......”

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Jan 17,2013
Minithumbup
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Will
By: 'William'
Jan 17,2013
0 people found
this helpful
I have always been impressed with Mr Donkers enthusiam and determination when looking for a property for me to rent. He's very professional and you always know where you stand. And he always gets the job done. in my eyes hes a star, a really ...
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“I have recently sold my property via Choices and was ......”

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Jan 17,2013
Minithumbup
By: 'Imran'
Jan 17,2013
2 people found
this helpful
I have recently sold my property via Choices and was very impressed with the service provided. Sasha was confident when valuing my house by providing me with a realistic price and done just as she said- sold it within one month. I am very pleased ...
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“Will has given me a very personal service since I ......”

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Jan 17,2013
Minithumbup
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Will
By: 'Miss'
Jan 17,2013
1 people found
this helpful
Will has given me a very personal service since I moved into my first property through Choices. He very quickly became the only person I wanted to come to with any queries due to his efficiency, honesty and personable manner. Will has gone above and ...
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“I have recently moved into a 2 bed house in south ......”

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Jan 16,2013
Minithumbup
By: 'TDun'
Jan 16,2013
1 people found
this helpful
I have recently moved into a 2 bed house in south Croydon thanks to James at Choices. He and the other staff were all really helpful and I didn't have any problems through out the process and am now happily settled in to my new place....
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“As an investor I have used many agents and Choices ......”

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Jan 15,2013
Minithumbup
By: 'Kevin'
Jan 15,2013
2 people found
this helpful
As an investor I have used many agents and Choices are by far the best. The individuals I specifically worked with were Josie Hartley and Sasha Carruthers, they were both great energetic girls who were efficient and professional. I got a fantastic deal and it ...
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“Adam was always very polite on the phone, gave us ......”

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Jan 11,2013
Minithumbup
By: 'Emma'
Jan 11,2013
6 people found
this helpful
Adam was always very polite on the phone, gave us plenty of information and time to think about it. He took an interest in us and made us feel comfortable. when we arrived at the viewings he always knew the detail properties and sold the ...
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“Everything was absolutely perfect! I told Adam what I was ......”

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Dec 15,2012
Minithumbup
By: 'Adina'
Dec 15,2012
1 people found
this helpful
Everything was absolutely perfect! I told Adam what I was looking for and he already new what place would be ideal for me! He made us feel so comfortable that I forgot he was working, this alone made me have so much trust in him ...
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“everything from start to finish chevy was there to help, ......”

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Dec 10,2012
Minithumbup
By: 'dannyjones320'
Dec 10,2012
1 people found
this helpful
everything from start to finish chevy was there to help, and made our life very easy. he was kind and thoughtful to our needs. when chevy called us saying he found the perfect house for us we didnt believe it would be 'perfect'. but true ...
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“I found the dealings with this office in Croydon professional, ......”

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Nov 08,2012
Minithumbup
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Will
By: 'Sue'
Nov 08,2012
0 people found
this helpful
I found the dealings with this office in Croydon professional, enthusiastic and efficiient. During my enquiries, i spoke with a lady called Louise - she took time to understand my current situations, and type of tennants i wished to find for my flat. After having ...
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“Choices have been efficient, reliable and extremely user friendly since ......”

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Nov 08,2012
Minithumbup
By: 'Pleased'
Nov 08,2012
0 people found
this helpful
Choices have been efficient, reliable and extremely user friendly since day one. They have been particularly helpful on the phone and have been prompt to respond to any queries my partner and I have had. I would strongly recommend choices to my friends and family. ...
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“As a first time buyer I was unsure what to ......”

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Nov 07,2012
Minithumbup
By: 'Excellent'
Nov 07,2012
0 people found
this helpful
As a first time buyer I was unsure what to expect when moving house for the first time, however both Samantha and Katie were very helpful and would respond to any queries I had within a few hours. They were both very professional, hard working ...
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“William was enthusiastic in finding me suitable accomodation, he gave ......”

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Sep 29,2012
Minithumbup
Staff profile picture
Will
By: 'Hannah'
Sep 29,2012
1 people found
this helpful
William was enthusiastic in finding me suitable accomodation, he gave regular feedback whilst the transaction was going through. Additionally, he acted promptly in dealing with a follow-up maintenance query....
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“I have been looking for a place to rent for ......”

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Sep 24,2012
Minithumbup
By: 'Antonia'
Sep 24,2012
1 people found
this helpful
I have been looking for a place to rent for me and my sister and Chevy Chase had the patience to find for us the perfect place. He was patient as well as friendly and professional, a combination which is very hard to find. I ...
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“I came to Choices, because i believed that they would ......”

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Sep 24,2012
Minithumbup
By: 'David'
Sep 24,2012
1 people found
this helpful
I came to Choices, because i believed that they would be very professional and expert in my requirements. All of the staff that I have met, have ensured that my opinion and choice was the correct one, as they have all been very friendly and ...
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“I was looking for a 1 bed flat in croydon and ......”

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Sep 13,2012
Minithumbup
By: 'amtiaz'
Sep 13,2012
1 people found
this helpful
I was looking for a 1 bed flat in croydon and so many agents were judt dismisif and didnt show me any time but when i came accross choices estate agents and spoke with phill they wer very good quick and advised me very well about ...
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“Esme was very helpful in finding me a property, I ......”

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Sep 01,2012
Minithumbup
By: 'breanna'
Sep 01,2012
0 people found
this helpful
Esme was very helpful in finding me a property, I always knew what was going on and was informed on what was happening. I was very pleased with the service that esme provided. Esme was always very freindly and I'm so thankfull for the help ...
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“After an initial slow start, I was kept informed by ......”

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Aug 28,2012
Minithumbup
By: 'Neil'
Aug 28,2012
0 people found
this helpful
After an initial slow start, I was kept informed by email & phone regarding viewings. Due to now living in Scotland, contact was essential. A number of recommendations was made by Choices to improve the saleability which were acted on. Once the final offer came in ...
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“William In particular amongst other staff has been very helpful ......”

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Aug 20,2012
Minithumbup
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Will
By: 'Raza'
Aug 20,2012
2 people found
this helpful
William In particular amongst other staff has been very helpful in the letting of my property and the smooth running of it also. He has always been willing to answer my calls and liase between myself and the tenants and the smooth running of the ...
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“Kirsty was quite good in helping me find a property ......”

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Aug 20,2012
Minithumbup
By: 'IvanF'
Aug 20,2012
2 people found
this helpful
Kirsty was quite good in helping me find a property to rent. A viewing was arranged at a convenient time (after office hours) and she followed up with other suitable viewing opportunities during my search. She is friendly and has maintained good communication throughout the ...
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“I let many properties through Choices and have found that ......”

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Aug 18,2012
Minithumbup
By: 'Tim'
Aug 18,2012
2 people found
this helpful
I let many properties through Choices and have found that they have provided a very professional service. From finding me good tenants and taking care of all management issues on my behalf. Their full management service is great for what you pay!! Many thanks to ...
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“When I first started looking for a property to let ......”

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Aug 15,2012
Minithumbup
By: 'Stephen'
Aug 15,2012
0 people found
this helpful
When I first started looking for a property to let it was only short term so I didnt have to commute every day. I was looking for a 1 bed flat/studio. Kirsty went to all lengths to make finding somewhere on my behalf. She would ...
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“I was look for a bigger property to rent, got ......”

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Aug 15,2012
Minithumbup
By: 'Ancellam'
Aug 15,2012
1 people found
this helpful
I was look for a bigger property to rent, got one and paid a deposit of £250, but the landlord came up with s story so I could not move in. ( 3 Arundel Road, Croydon). But Kirsty was very professional in the she handled things because I ...
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“When I have spoke to Victoria she is friendly and ......”

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Aug 15,2012
Minithumbup
By: 'Joanne'
Aug 15,2012
0 people found
this helpful
When I have spoke to Victoria she is friendly and helpful , it has been a pleasure talking with her....
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“William and Kirsty were very professional, thorough and followed through ......”

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Aug 15,2012
Minithumbup
Staff profile picture
Will
By: 'First'
Aug 15,2012
0 people found
this helpful
William and Kirsty were very professional, thorough and followed through with every concern/issue that was raised until it was resolved to my satisfaction. I particularly appreciated that I was never fobbed off and if William said something would be done, it was done. They ...
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“All of the staff of Choices with whom I have ......”

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Aug 15,2012
Minithumbup
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Will
By: 'F.'
Aug 15,2012
0 people found
this helpful
All of the staff of Choices with whom I have had dealings have proved to be excellent at their jobs. Of recent months my contact has mostly been with Kirsty Burke who has proved to be very efficient, pleasant and polite and yet very business ...
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“Kirsty was so helpful in terms of finding me my ......”

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Aug 13,2012
Minithumbup
By: 'Johnson1'
Aug 13,2012
1 people found
this helpful
Kirsty was so helpful in terms of finding me my dream home, I had viewed so many different places and they were appalling and then Kirsty really guided me and completely changed my views on estate agents! Credit to Phil also as he was always ...
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Staff picture Nicola
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Staff picture Will
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No image available Grant
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices, Croydon CR2 6EB



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Choices

Branch - Croydon, CR2

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