Aug 15,2012
By: 'Ancellam Nnorom'
Aug 15,2012
1 people found
this helpful
I was look for a bigger property to rent, got one and paid a deposit of £250, but the landlord came up with s story so I could not move in. ( 3 Arundel Road, Croydon). But Kirsty was very professional in the she handled things because I was very annoyed. She showed us about 5 other properties within a very short time, and apologised for the mix-up, offered to find us something good with the best as soon as possible if anything comes up, offered to return our deposit. Although I was really angry the way she approached things made me rethink and encouraged me to just let go. I was truly impressed with her approach. My wife too was encourage I always said just forget there nothing she can really do about the 3 Arundel Road house. Well, we got another place with a different Agency. Kirsty then processed our refund really faster than I have always gotten things done by Choices. That was really good
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